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Care Homes Owned by CareConcepts - Your Home of Choice in Staffordshire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by CareConcepts - Your Home of Choice in Staffordshire

Only the locations & reviews in Staffordshire for CareConcepts - Your Home of Choice are showing below.

View the details of all 5 locations (with 173 reviews) owned by CareConcepts - Your Home of Choice

CareConcepts - Your Home of Choice Locations in Staffordshire (2)

 - Browse 2 Care Homes owned by CareConcepts - Your Home of Choice in Staffordshire
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Goldendale House
45 Plex Street, Tunstall, Stoke-on-Trent ST6 5JQ 
9.5 22 reviews
Goldendale House, Stoke-on-Trent, Staffordshire
"My Husband has been a resident at Goldendale for 7 months. The staff are amazing they treat the residents with dignity and with lots of…"   Read all 22 reviews
  • 42 Rooms
Location Type Care Home

Goldendale House Care Home, based in Tunstall (Stoke on Trent), offers residential care, dementia care, nursing care, day care and respite care for adults over 50 years. The modern, spacious and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Tall Oaks Care Home
Charles Street, Biddulph, Stoke-on-Trent ST8 6JB 
8.7 39 reviews
Tall Oaks Care Home, Stoke-on-Trent, Staffordshire
"I'm the neice of a resident Tall Oaks. This was my first visit after my uncle was moved here on new years eve 2025. I was so impressed with…"   Read all 39 reviews
  • 52 Rooms
Location Type Care Home

Tall Oaks Care home in Stoke-on-Trent offers dignified care to residents in a welcoming home. With trained staff and a variety of social activities within the home as well as day trips out, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

CareConcepts - Your Home of Choice Reviews in Staffordshire (61)

9.0

CareConcepts - Your Home of Choice has a Group Review Score of 9.0 (9.030) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareConcepts - Your Home of Choice must have a Review Score.

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Review of

Goldendale House

from Sue S (Wife of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband has been a resident at Goldendale for 7 months. The staff are amazing they treat the residents with dignity and with lots of good care. The rooms are always clean and tidy and the food is very good.
Reply from Brett Rutter, Head Office Manager at Goldendale HouseThank you so much for taking the time to share your kind words.
Were truly pleased to hear that your husband has settled well at Goldendale and that youve had such a positive experience over the past seven months. It means a great deal to us that youve recognised the teams dedication to providing care with dignity, compassion, and respect.
Your comments about the cleanliness of the home and the quality of the food will also be warmly received by our housekeeping and kitchen teams, who work hard every day to maintain high standards.
Thank you again for your feedback and for placing your trust in us to care for your husband.
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Review of

Tall Oaks Care Home

from Marie H (Niece of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm the neice of a resident Tall Oaks. This was my first visit after my uncle was moved here on new years eve 2025. I was so impressed with mainly how much happier my uncle is now than when he was at home in his own. He loves living in the home. He's so happy. I was also impressed with how attentive
the staff are with the residents. They are such lovely people and nothing is too much for them when I asked questions. There is a fantastic feeling in the home, a feeling of tranquility and calmness. It's the best home ive ever been in.
Thank you so much. I am happy my uncle is being looked after we'll and happy and safe.
Reply from Brett Rutter, coordinator at Tall Oaks Care HomeThank you so much for taking the time to share such kind feedback following your visit to Tall Oaks. It truly means a great deal to us.
We are absolutely delighted to hear how happy your uncle has settled into life at the home. Creating a warm, calm, and supportive environment where residents feel safe, valued, and truly at home is at the heart of everything we do, so your comments are incredibly reassuring for the whole team.
I will be sure to pass your lovely words on to the staff they will be so pleased to know the positive impact they are having.
Thank you again for your support, and we look forward to welcoming you back to Tall Oaks again soon.
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Review of

Goldendale House

from Sheelagh D (Wife of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had resided in the Goldendale House Nursing Home for almost 6 years. His health was difficult and variable, requiring different and demanding levels of care. The attention and tenderness shown and given to my husband during this period, has been exceptional. It has been a very distressing
period for us both, but knowing the extent of his support had given me some measure of peace of mind.
During the final weeks of his life, his care I can only describe as devotion to his comfort. I wish to thank all of the staff at Goldendale House for their contribution in my husband's life.
Reply from lee stringfellow, Director at Goldendale HouseThank you for this lovely review of the team at Goldendale. The comments written are greatly received.
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Review of

Goldendale House

from Pamela J (Friend of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Goldendale care home is a warm and friendly place for loved one to go to be taken care of, Stafford are all very helpful and friendly. The rooms a very nicely decorated and they have plenty of equipment to help the residents.
Our very dear friend Denis became a permanent resident here in November
2024 after discussing it with Denis we decided that Goldendale care home was going to be the best option, as he lived in Tunstall as do me and my partner which made it very easy for us to visit him several times a week.
It's always clean and the Staff work extremely hard to maintain that standard.
And the food that is served to the residents is cooked fresh every day and they will always do their best to accommodate residents need
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Review of

Goldendale House

from Peter C (Husband of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be extremely adaquate and the staff were excellent in caring for my wife. Some of the ratings are not applicable due to my wife's condition, she was unable to participate.
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Review of

Goldendale House

from Jill H (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for the kindness and love you demonstrated to my mum and my dad, when mum was a resident in Goldendale. Staff in general were lovely and a couple of notable ones were absolutely wonderful. Mum had a peaceful, gentle end of life with the support of staff who she clearly thought so fondly
of - her eyes lit up with joy when they came to attend to her. It was also evident that the feeling was mutual given how sad staff were when she passed away. We will never forget this as a family.
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Review of

Goldendale House

from Amy Louise C (Daughter-in-law of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It
was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.
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Review of

Goldendale House

from Jeremy F (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around
4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.
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Review of

Goldendale House

from Martin F (Son of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs.
His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home.
I would wholly recommend Goldendale.
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Review of

Tall Oaks Care Home

from J T (Niece of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.
Reply from Karen Jukes, Home Manager at Tall Oaks Care HomeThank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognized.
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Review of

Tall Oaks Care Home

from Christina H (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.
Reply from Karen Jukes, Home Manager at Tall Oaks Care HomeThank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review of

Tall Oaks Care Home

from Steven J (Son of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff are excellent, I feel my mum is safe and well looked after.
Reply from Karen Jukes, Home Manager at Tall Oaks Care HomeThank you, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review of

Tall Oaks Care Home

from M R (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.
Reply from Karen Jukes, Home Manager at Tall Oaks Care HomeThank you, M, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Tall Oaks Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review of

Goldendale House

from Critchley K (Daughter of Resident) published on 17 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely dad received the most excellent care whilst he resided in Goldendale Home for almost five years. Our mum had peace of mind knowing that Dad was safe and well cared for. I remember when a resident sadly passed away and one of the lovely care staff said, "they are like our family it's so sad
when they pass away." What a lovely thing to say, for me it summed up Goldendale, friendly wonderful, caring staff who enjoyed what can be a challenging but rewarding job. They knew the family by name and always welcomed us into the home. Dad had Alzheimer's and we know he didn't always want to be washed or get dressed and might swing his arms around as if to say leave me alone. How brilliantly the staff managed this and provided exceptional care. As a family we would not hesitate to recommend this lovely home to someone for their loved one's care. Sadly our dad passed away recently but was surrounded by wonderful, caring people. Thank you to the Goldendale family.
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Review of

Goldendale House

from A B (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home they are fantastic nothing is too much trouble for staff.
The staff always make us welcome.
My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there
the residents are amazing.
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Review of

Goldendale House

from N M (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Goldendale House for nearly two years. In that time she was looked after and respected by the staff. Any issues with Mum's health or care were reported to me immediately. The last few months of Mum's life became more demanding, but the staff were there for her. I had 100% trust
in the staff and home manager.
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Review of

Goldendale House

from T H (Niece of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was made to feel welcome from the very first day. It is a bright and welcoming home where he feels safe and cared for. The staff are always cheerful and helpful and take time to get to know the residents. It has taken a weight off my mind knowing that he is well looked after.
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Review of

Goldendale House

from Ian B (Son of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Goldendale House is a great care home for both Mum and Dad. They are caring and genuinely 'bothered' about the well-being of the people in their care. The medical care and food are very good and the communication is excellent. The staff are lovely and very compassionate.
For the extra star, Goldendale
need someone to fill the activities position and ensure the residents get fresh air when possible in the rear yard.
Great care though!
Reply from Brett Rutter, coordinator at Goldendale HouseThank you for your review, Goldendale House has filled the position for activities, we do ensure that residents use the exteral areas as much as possible weather depending and if they choose to do so.
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Review of

Goldendale House

from Lynn L (Daughter-in-law of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has resided at Goldendale House Care Home now since September 2021, I have nothing but high praise for the management team and all staff at the home. My father-in-law feels safe and is happy, we never say when we are visiting, staff are always polite and have time for family members,
he always appears well groomed with clean clothes and comfortable.
100% happy with the service.
Thank you Goldendale House.
Reply from Jane Mansell, Manager at Goldendale HouseThank you so much. We are grateful for your kind words, I will share this with the team.
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Review of

Tall Oaks Care Home

from Robert S (Son of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum settled in very well and quickly; she always seems calm and happy.
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Awards / Recognitions (0)

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