Care Homes Owned by CareConcepts - Your Home of Choice in Staffordshire
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for CareConcepts - Your Home of Choice are showing below.
View the details of all 5 locations (with 161 reviews) owned by CareConcepts - Your Home of Choice
CareConcepts - Your Home of Choice Locations in Staffordshire (2)
Goldendale House
9.6
20 reviews
45 Plex Street, Tunstall, Stoke-on-Trent ST6 5JQ
"This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be…" Read all 20 reviews
Location Type Care Home
Goldendale House Care Home, based in Tunstall (Stoke on Trent), offers residential care, dementia care, nursing care, day care and respite care for adults over 50 years. The modern, spacious and welcoming residential care home features 42 tastefully… Read more about Goldendale House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- 42 Rooms
Tall Oaks Care Home
8.5
38 reviews
Charles Street, Biddulph, Stoke-on-Trent ST8 6JB
"My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness…" Read all 38 reviews
Location Type Care Home
Tall Oaks Care home in Stoke-on-Trent offers dignified care to residents in a welcoming home. With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways. Nutritious,… Read more about Tall Oaks Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 52 Rooms
CareConcepts - Your Home of Choice Reviews in Staffordshire (58)
9.0
CareConcepts - Your Home of Choice has a Group Review Score of 9.0 (8.989) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareConcepts - Your Home of Choice must have a Review Score.
Review of
Goldendale House
from Pamela J (Friend of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Goldendale care home is a warm and friendly place for loved one to go to be taken care of, Stafford are all very helpful and friendly. The rooms a very nicely decorated and they have plenty of equipment to help the residents.
Our very dear friend Denis became a permanent resident here in November
Our very dear friend Denis became a permanent resident here in November
2024 after discussing it with Denis we decided that Goldendale care home was going to be the best option, as he lived in Tunstall as do me and my partner which made it very easy for us to visit him several times a week.
It's always clean and the Staff work extremely hard to maintain that standard.
And the food that is served to the residents is cooked fresh every day and they will always do their best to accommodate residents need
It's always clean and the Staff work extremely hard to maintain that standard.
And the food that is served to the residents is cooked fresh every day and they will always do their best to accommodate residents need
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Review of
Goldendale House
from Peter C (Husband of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care/nursing home was allocated via the NHS/CHC assessment process. So that cost was funded by the NHS. I found this home to be extremely adaquate and the staff were excellent in caring for my wife. Some of the ratings are not applicable due to my wife's condition, she was unable to participate.
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Review of
Goldendale House
from Jill H (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you so much for the kindness and love you demonstrated to my mum and my dad, when mum was a resident in Goldendale. Staff in general were lovely and a couple of notable ones were absolutely wonderful. Mum had a peaceful, gentle end of life with the support of staff who she clearly thought so fondly
of - her eyes lit up with joy when they came to attend to her. It was also evident that the feeling was mutual given how sad staff were when she passed away. We will never forget this as a family.
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Review of
Goldendale House
from Amy Louise C (Daughter-in-law of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father-in-law recently came to Goldendale care home due to him being mistreated at his previous care home. Myself my partner and his wife come visit him near enough every day and we are extremely pleased with the care he receives and the whole appearance and quality of care he's been receiving. It
was lovely to find out that the Registered nurse at Goldendale was now here looking after him as we had previously met her while he went into respite for the first time at another previous home. She is a lovely caring person who always goes the extra mile with residents and their families.
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Review of
Goldendale House
from Jeremy F (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We moved my late father into the home with terminal cancer. Right from the start the home were nothing short of fantastic. Whilst it took dad a while to settle in, the staff were more than accommodating and very quickly dad settled in for an all too brief spell. Although dad was only there for around
4 weeks the staff and management made his last four weeks as comfortable and as pain free as possible. They were amazing.
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Review of
Goldendale House
from Martin F (Son of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was cared for in the nursing wing of the home during what turned out to be the last 4 weeks of his life. Throughout this time he received exemplary care. Every member of staff treated him with respect and dignity, listening to and seeking to meet his physical and often his emotional needs.
His room was maintained to a good standard and the staff enabled him to incorporate personal items to make it feel more like home.
I would wholly recommend Goldendale.
I would wholly recommend Goldendale.
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Review of
Tall Oaks Care Home
from J T (Niece of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.
Reply from Karen Jukes, Home Manager at Tall Oaks Care Home
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Review of
Tall Oaks Care Home
from Christina H (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.
Reply from Karen Jukes, Home Manager at Tall Oaks Care Home
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Review of
Tall Oaks Care Home
from Steven J (Son of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The management and staff are excellent, I feel my mum is safe and well looked after.
Reply from Karen Jukes, Home Manager at Tall Oaks Care Home
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Review of
Tall Oaks Care Home
from M R (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.
Reply from Karen Jukes, Home Manager at Tall Oaks Care Home
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Review of
Goldendale House
from Critchley K (Daughter of Resident) published on 17 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our lovely dad received the most excellent care whilst he resided in Goldendale Home for almost five years. Our mum had peace of mind knowing that Dad was safe and well cared for. I remember when a resident sadly passed away and one of the lovely care staff said, "they are like our family it's so sad
when they pass away." What a lovely thing to say, for me it summed up Goldendale, friendly wonderful, caring staff who enjoyed what can be a challenging but rewarding job. They knew the family by name and always welcomed us into the home. Dad had Alzheimer's and we know he didn't always want to be washed or get dressed and might swing his arms around as if to say leave me alone. How brilliantly the staff managed this and provided exceptional care. As a family we would not hesitate to recommend this lovely home to someone for their loved one's care. Sadly our dad passed away recently but was surrounded by wonderful, caring people. Thank you to the Goldendale family.
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Review of
Goldendale House
from A B (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is in this care home they are fantastic nothing is too much trouble for staff.
The staff always make us welcome.
My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there
The staff always make us welcome.
My mum is always very clean, well fed and looked after to the highest standard her room is spotless too I cannot recommend Goldendale enough it's a pleasure to know everyone there
the residents are amazing.
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Review of
Goldendale House
from N M (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was a resident at Goldendale House for nearly two years. In that time she was looked after and respected by the staff. Any issues with Mum's health or care were reported to me immediately. The last few months of Mum's life became more demanding, but the staff were there for her. I had 100% trust
in the staff and home manager.
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Review of
Goldendale House
from T H (Niece of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle was made to feel welcome from the very first day. It is a bright and welcoming home where he feels safe and cared for. The staff are always cheerful and helpful and take time to get to know the residents. It has taken a weight off my mind knowing that he is well looked after.
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Review of
Goldendale House
from Ian B (Son of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Goldendale House is a great care home for both Mum and Dad. They are caring and genuinely 'bothered' about the well-being of the people in their care. The medical care and food are very good and the communication is excellent. The staff are lovely and very compassionate.
For the extra star, Goldendale
For the extra star, Goldendale
need someone to fill the activities position and ensure the residents get fresh air when possible in the rear yard.
Great care though!
Great care though!
Reply from Brett Rutter, coordinator at Goldendale House
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Review of
Goldendale House
from Lynn L (Daughter-in-law of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father-in-law has resided at Goldendale House Care Home now since September 2021, I have nothing but high praise for the management team and all staff at the home. My father-in-law feels safe and is happy, we never say when we are visiting, staff are always polite and have time for family members,
he always appears well groomed with clean clothes and comfortable.
100% happy with the service.
Thank you Goldendale House.
100% happy with the service.
Thank you Goldendale House.
Reply from Jane Mansell, Manager at Goldendale House
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Review of
Tall Oaks Care Home
from Robert S (Son of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Mum settled in very well and quickly; she always seems calm and happy.
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Review of
Goldendale House
from L M (Daughter of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been here since August 2021. I cannot fault the care home or the staff. Nothing is too much trouble for them and the care that my mum gets is brilliant. I would recommend the care home to anyone
Reply from Jane Mansell, Manager at Goldendale House
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Review of
Goldendale House
from Phil T (Son of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Goldendale House is a wonderful care home. The staff are warm and friendly and go above and beyond to make sure my Dad is well cared for.
I’m always kept well informed of his health and if Dad is ever unwell, the staff let me know immediately, which is very reassuring. They also let me know of activities
I’m always kept well informed of his health and if Dad is ever unwell, the staff let me know immediately, which is very reassuring. They also let me know of activities
and events he takes part in.
Whenever I see Dad, he always has a smile on his face and he seems very happy. And that means the world to me.
I couldn’t wish for Dad to be in a better place. Thank you to all the amazing team at Goldendale.
Whenever I see Dad, he always has a smile on his face and he seems very happy. And that means the world to me.
I couldn’t wish for Dad to be in a better place. Thank you to all the amazing team at Goldendale.
Reply from Jane Mansell, Manager at Goldendale House
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Review of
Tall Oaks Care Home
from Trevor B (Friend of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On arrival at Tall Oaks Care Home, all the staff are extremely friendly and helpful. My friend has been a family friend since I was a baby, like a second mother. She has been very independent all her life so much find it hard to be in the position she is in. When I visit she seems calm and peaceful
and if I call for help for her it is readily there. I cannot comment on the ratings not selected as I don't know the answers. Thank you.
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