Tall Oaks Care Home

We are so very grateful for the Tall Oaks team.

Thank you so much. I am happy my uncle is being looked after we'll and happy and safe.

My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.

I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.

The management and staff are excellent, I feel my mum is safe and well looked after.

The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.

Mum settled in very well and quickly; she always seems calm and happy.

On arrival at Tall Oaks Care Home, all the staff are extremely friendly and helpful. My friend has been a family friend since I was a baby, like a second mother. She has been very independent all her life so much find it hard to be in the position she is in. When I visit she seems calm and peaceful and if I call for help for her it is readily there. I cannot comment on the ratings not selected as I don't know the answers. Thank you.

All the workers at Tall Oaks Care Home work together as a team, with the welfare of their residents at the end of their thoughts. The meals are fantastic and activities are plentiful for some and slower things for others. The management has brilliant ownership of all things going on in the home, only eager to help if and when asked. My wife is having a nice stay in the home now she is used to the staff and their ways.

My husband was in the home for a number of months, he had severe health conditions and went to Tall Oaks for end-of-life care. He was treated with dignity and respect and the care team made myself and other family members very welcome to the home, nothing was ever too much trouble. My husband was treated with care and compassion throughout his stay at the home. The home manager was always available to speak with us whenever we had questions and she kept us fully informed of what was going on. The staff work extremely hard and the home was always clean and tidy with plenty of activities for the residents to get involved in. Thank you, Tall Oaks.

My family member is very well looked after, the home is always clean and tidy and we are always made to feel welcome when welcome to visit. The home manager is very polite and very welcoming. I would recommend the home to any other family/friends. Nothing is too much for the staff when we need something, they're very happy to help.

Mum moved to Tall Oaks Care Home in June after a stay in hospital. She was quickly moved to a room downstairs which was my request. Care for Mum is fabulous, the room is pleasant, the carers are friendly, supportive and accommodating. The manager is very helpful and listens to any problems we have. Very clean and thoroughly recommended.

My father came to Tall Oaks Care Home in February 2022 and I have nothing but praise for the staff and the care provided. He has settled extremely well and is encouraged to join in activities.

Mum is very well cared for and her room is kept clean daily, there is always a member of staff around mopping and hoovering. She has put on weight since being there and there is a variety of food given. There are always activities going on and Mum is encouraged to take part. The staff are friendly and welcoming. The activities staff are lovely and always willing to help the residents. The home manager is very approachable and has started to make improvements to the home.

Really calm atmosphere. My father-in-law is the most settled I have seen him in years. All the staff seem very attentive; they know who he is and accommodate his needs. A lovely environment.

Cannot speak highly enough of this home. The staff, including the manager, are always very professional, approachable and nothing is too much trouble. I am more than satisfied with the care and attention my uncle receives. I would highly recommend it to anyone looking for that special home from home.

Dad has been at Tall Oaks for nearly four years. He settled unexpectedly quickly and we are pleased with all aspects of the care he receives. All staff respond to him positively and are helpful on every visit, during these difficult times.

My experience with my mother has always been very positive. All staff show lots of love and empathy towards all residents. Nothing is ever too much trouble. Run very well by all staff and management.

I have only been visiting Tall Oaks since March 21, at the end of Covid-19 restrictions. I have found the home and staff to be excellent.

During the recent Covid-19 pandemic, the staff at my mothers care home have been nothing short of wonderful in the way they have continued to care and look after all the residents. The key word here is care because they truly do. Also, they kept me informed of how my mother was when she contacted Covid-19, which was a very worrying time for me. They have also managed very well with all the flow tests at the door before the visit can take place. Wonderful care home run by wonderful people.