Submit a Review for Tall Oaks Care Home
Charles Street, Biddulph, Stoke-on-Trent, ST8 6JB
View full details of Tall Oaks Care HomeLatest Reviews for Tall Oaks Care Home
18 February 2025
My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.
16 September 2024
I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.
16 September 2024
The management and staff are excellent, I feel my mum is safe and well looked after.
04 September 2024
The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.
01 June 2023
Mum settled in very well and quickly; she always seems calm and happy.
25 May 2023
On arrival at Tall Oaks Care Home, all the staff are extremely friendly and helpful. My friend has been a family friend since I was a baby, like a second mother. She has been very independent all her life so much find it hard to be in the position she is in. When I visit she seems calm and peaceful
and if I call for help for her it is readily there. I cannot comment on the ratings not selected as I don't know the answers. Thank you.
25 May 2023
All the workers at Tall Oaks Care Home work together as a team, with the welfare of their residents at the end of their thoughts. The meals are fantastic and activities are plentiful for some and slower things for others. The management has brilliant ownership of all things going on in the home,
only eager to help if and when asked. My wife is having a nice stay in the home now she is used to the staff and their ways.
09 August 2022
My husband was in the home for a number of months, he had severe health conditions and went to Tall Oaks for end-of-life care. He was treated with dignity and respect and the care team made myself and other family members very welcome to the home, nothing was ever too much trouble. My husband was
treated with care and compassion throughout his stay at the home. The home manager was always available to speak with us whenever we had questions and she kept us fully informed of what was going on. The staff work extremely hard and the home was always clean and tidy with plenty of activities for the residents to get involved in. Thank you, Tall Oaks.
21 July 2022
My family member is very well looked after, the home is always clean and tidy and we are always made to feel welcome when welcome to visit. The home manager is very polite and very welcoming. I would recommend the home to any other family/friends. Nothing is too much for the staff when we need
something, they're very happy to help.
21 July 2022
Mum moved to Tall Oaks Care Home in June after a stay in hospital. She was quickly moved to a room downstairs which was my request. Care for Mum is fabulous, the room is pleasant, the carers are friendly, supportive and accommodating. The manager is very helpful and listens to any problems we have.
Very clean and thoroughly recommended.
21 July 2022
My father came to Tall Oaks Care Home in February 2022 and I have nothing but praise for the staff and the care provided. He has settled extremely well and is encouraged to join in activities.
21 July 2022
Mum is very well cared for and her room is kept clean daily, there is always a member of staff around mopping and hoovering. She has put on weight since being there and there is a variety of food given. There are always activities going on and Mum is encouraged to take part. The staff are friendly
and welcoming. The activities staff are lovely and always willing to help the residents. The home manager is very approachable and has started to make improvements to the home.
10 May 2022
Really calm atmosphere. My father-in-law is the most settled I have seen him in years. All the staff seem very attentive; they know who he is and accommodate his needs. A lovely environment.
20 April 2022
Cannot speak highly enough of this home. The staff, including the manager, are always very professional, approachable and nothing is too much trouble. I am more than satisfied with the care and attention my uncle receives. I would highly recommend it to anyone looking for that special home from
home.
08 November 2021
Dad has been at Tall Oaks for nearly four years. He settled unexpectedly quickly and we are pleased with all aspects of the care he receives. All staff respond to him positively and are helpful on every visit, during these difficult times.
20 May 2021
My experience with my mother has always been very positive. All staff show lots of love and empathy towards all residents. Nothing is ever too much trouble. Run very well by all staff and management.
11 May 2021
I have only been visiting Tall Oaks since March 21, at the end of Covid-19 restrictions. I have found the home and staff to be excellent.
11 May 2021
During the recent Covid-19 pandemic, the staff at my mothers care home have been nothing short of wonderful in the way they have continued to care and look after all the residents. The key word here is care because they truly do. Also, they kept me informed of how my mother was when she contacted
Covid-19, which was a very worrying time for me. They have also managed very well with all the flow tests at the door before the visit can take place. Wonderful care home run by wonderful people.
17 March 2021
Mum is on end of life care, and the home and its staff have been really supportive and helpful at this difficult time. Nothing has been too much trouble, and the staff have been on hand to assist whenever a request has been made. Lateral flow tests have been done every time a family member has been
to visit, and drinks and biscuits offered every time we have visited. Staff have checked on us every time we have been in Mums room at regular intervals and updated on Mums conditions have been professionally related over the phone when we have rung up.
09 March 2021
My mum spent her last months at Tall Oaks during the pandemic, and we were unable to see her until the last few days of her life. Despite this difficult situation, Mum received such kindness, care and consideration from all the staff that she remained happy and contented for most of her days. We
cannot sufficiently express our gratitude to all at Tall Oaks, who managed in the most terrible situation to make Mum feel as though she had come home. She loved them all, and we suspect that they loved her too.
Latest Reviews for Tall Oaks Care Home
18 February 2025
My aunt went to Tall Oaks for emergency respite care and ended up staying for 10 weeks. I cannot thank the staff enough for the kindness shown and care given to my aunt. Unfortunately no family live nearby, so we were unable to visit regularly and we will be forever grateful to all at Tall Oaks for
looking after our much loved aunt so well. As an emergency admission, Tall Oaks was not in my aunt's local area so we reluctantly moved her to a care home nearer her friends.
16 September 2024
I am very pleased with my father's care, he seems to like it in there, no complaints off him. He enjoys his food, they do the food that he likes, personal hygiene is good, the only thing which could be improved is his bedroom, it does need decorating. Otherwise everything is quite good.
16 September 2024
The management and staff are excellent, I feel my mum is safe and well looked after.
04 September 2024
The staff are excellent! Very caring! Keep me updated on a daily basis of any changes in Mum's care. Very friendly atmosphere. Always help answer any questions. All staff will sit and chat to Mum and her family. New management very good. Excellent changes have taken place.
01 June 2023
Mum settled in very well and quickly; she always seems calm and happy.
25 May 2023
On arrival at Tall Oaks Care Home, all the staff are extremely friendly and helpful. My friend has been a family friend since I was a baby, like a second mother. She has been very independent all her life so much find it hard to be in the position she is in. When I visit she seems calm and peaceful
and if I call for help for her it is readily there. I cannot comment on the ratings not selected as I don't know the answers. Thank you.
25 May 2023
All the workers at Tall Oaks Care Home work together as a team, with the welfare of their residents at the end of their thoughts. The meals are fantastic and activities are plentiful for some and slower things for others. The management has brilliant ownership of all things going on in the home,
only eager to help if and when asked. My wife is having a nice stay in the home now she is used to the staff and their ways.
09 August 2022
My husband was in the home for a number of months, he had severe health conditions and went to Tall Oaks for end-of-life care. He was treated with dignity and respect and the care team made myself and other family members very welcome to the home, nothing was ever too much trouble. My husband was
treated with care and compassion throughout his stay at the home. The home manager was always available to speak with us whenever we had questions and she kept us fully informed of what was going on. The staff work extremely hard and the home was always clean and tidy with plenty of activities for the residents to get involved in. Thank you, Tall Oaks.
21 July 2022
My family member is very well looked after, the home is always clean and tidy and we are always made to feel welcome when welcome to visit. The home manager is very polite and very welcoming. I would recommend the home to any other family/friends. Nothing is too much for the staff when we need
something, they're very happy to help.
21 July 2022
Mum moved to Tall Oaks Care Home in June after a stay in hospital. She was quickly moved to a room downstairs which was my request. Care for Mum is fabulous, the room is pleasant, the carers are friendly, supportive and accommodating. The manager is very helpful and listens to any problems we have.
Very clean and thoroughly recommended.
21 July 2022
My father came to Tall Oaks Care Home in February 2022 and I have nothing but praise for the staff and the care provided. He has settled extremely well and is encouraged to join in activities.
21 July 2022
Mum is very well cared for and her room is kept clean daily, there is always a member of staff around mopping and hoovering. She has put on weight since being there and there is a variety of food given. There are always activities going on and Mum is encouraged to take part. The staff are friendly
and welcoming. The activities staff are lovely and always willing to help the residents. The home manager is very approachable and has started to make improvements to the home.
10 May 2022
Really calm atmosphere. My father-in-law is the most settled I have seen him in years. All the staff seem very attentive; they know who he is and accommodate his needs. A lovely environment.
20 April 2022
Cannot speak highly enough of this home. The staff, including the manager, are always very professional, approachable and nothing is too much trouble. I am more than satisfied with the care and attention my uncle receives. I would highly recommend it to anyone looking for that special home from
home.
08 November 2021
Dad has been at Tall Oaks for nearly four years. He settled unexpectedly quickly and we are pleased with all aspects of the care he receives. All staff respond to him positively and are helpful on every visit, during these difficult times.
20 May 2021
My experience with my mother has always been very positive. All staff show lots of love and empathy towards all residents. Nothing is ever too much trouble. Run very well by all staff and management.
11 May 2021
I have only been visiting Tall Oaks since March 21, at the end of Covid-19 restrictions. I have found the home and staff to be excellent.
11 May 2021
During the recent Covid-19 pandemic, the staff at my mothers care home have been nothing short of wonderful in the way they have continued to care and look after all the residents. The key word here is care because they truly do. Also, they kept me informed of how my mother was when she contacted
Covid-19, which was a very worrying time for me. They have also managed very well with all the flow tests at the door before the visit can take place. Wonderful care home run by wonderful people.
17 March 2021
Mum is on end of life care, and the home and its staff have been really supportive and helpful at this difficult time. Nothing has been too much trouble, and the staff have been on hand to assist whenever a request has been made. Lateral flow tests have been done every time a family member has been
to visit, and drinks and biscuits offered every time we have visited. Staff have checked on us every time we have been in Mums room at regular intervals and updated on Mums conditions have been professionally related over the phone when we have rung up.
09 March 2021
My mum spent her last months at Tall Oaks during the pandemic, and we were unable to see her until the last few days of her life. Despite this difficult situation, Mum received such kindness, care and consideration from all the staff that she remained happy and contented for most of her days. We
cannot sufficiently express our gratitude to all at Tall Oaks, who managed in the most terrible situation to make Mum feel as though she had come home. She loved them all, and we suspect that they loved her too.