Marion Lauder House has shown its capabilities in catering for a wide range of care needs, including long-term residential and short-term respite care, with specialist assessments and also dementia nursing.
Carers come highly-trained, with access to some of the care sector's innovative technology, which the team combines with the benefits of a homely atmosphere and activities programme to achieve a satisfying service.
Contact Marion Lauder House to confirm what's included and get a personalised quote:
Marion Lauder House has a Review Score of 8.8 (8.801) out of 10, based on 9 reviews in the last 2 years.
Over all time Marion Lauder House has 48 reviews.
The staff are always very welcoming and helpful to relatives when they visit. They show respect and kindness to the residents when looking after them. Meal times and the general day-to-day activities seem to be well-staffed and carried out in an orderly but friendly manner. The environment is...
Overall, the residents always look well cared for. Thank you.
Thank you for your kind words. I will make sure this is passed on to the team at Marion Lauder House.
Everyone is very helpful and caring.
Everyone is very helpful and caring.
I was very comforted and reassured by feeling my husband was always safe and treated very kindly by all staff. The attendance of nursing and medical staff was constant and I felt trust that I would always be informed of any concerns.
I was very comforted and reassured by feeling my husband was always safe and treated very kindly by all staff. The attendance of nursing and medical staff was constant and I felt trust that I would always be informed of any concerns.
There are new owners and a new manager. If what they say is...
There are new owners and a new manager. If what they say is implemented with future plans, then it sounds like things will be on the right track. The place does need a coat of paint but have been advised this is on the list with many other things that will hopefully bring Marion Lauder House back to the “outstanding" CQC rating. The majority of staff I have met are lovely and deserve credit for working in such difficult situations. The new owners are very approachable and fair, they listen and feedback where necessary. Met the new manager today, she seems very experienced and has great ideas. All sounds very positive going forward and really hope the new plans work.
Just a big thank you to the team who look after her.
Just a big thank you to the team who look after her.
I visit my father every day when I am able. I feel like part of the family at this care home now. There are staff members who I have become very friendly with. They take excellent care of my dad, even though he is not always easy to deal with. The whole team are really nice to know, the kitchen...
I visit my father every day when I am able. I feel like part of the family at this care home now. There are staff members who I have become very friendly with. They take excellent care of my dad, even though he is not always easy to deal with. The whole team are really nice to know, the kitchen staff always happy to make my dad and all of his visitors a cup of tea and a biscuit. The nurses are really good and I trust them with my dad's healthcare. The carers are brilliant, even the maintenance team an admin staff are all fantastic.
I always find the staff welcoming and obliging. My cousin is well cared for in all aspects of his needs
I always find the staff welcoming and obliging. My cousin is well cared for in all aspects of his needs
A care home is exactly what it...
Thank you to you all for giving us peace of mind.
My wife and I find the care home excellent in every way. The home is, without doubt, home from home. The staff cannot do too much for the residents, and it is as though it is one family.
My wife and I find the care home excellent in every way. The home is, without doubt, home from home. The staff cannot do too much for the residents, and it is as though it is one family.
My grandmother receives very good care at the home, she is happy and content. The staff are friendly and approachable and appear to be very caring towards the residents.
My grandmother receives very good care at the home, she is happy and content. The staff are friendly and approachable and appear to be very caring towards the residents.
We chose Marion Lauder - we were not...
We are extremely grateful to all at Marion Lauder - their dedication has given us much needed peace of mind, knowing that mum is in the best place she could be.
Thank you so much for your review and kind words. It means so much to all the team to know that they are appreciated.
The...
We made a very good choice with Marion Lauder House.
Thank you so much for your kind comments.
Immediately arriving at the home you feel it is a very well run and 'looked after' home. Home is very much the word. Everyone is made welcome and you soon feel you belong to a large family. The staff all treat every resident as they would their own family. Their aim is to care for everybody and to...
Immediately arriving at the home you feel it is a very well run and 'looked after' home. Home is very much the word. Everyone is made welcome and you soon feel you belong to a large family. The staff all treat every resident as they would their own family. Their aim is to care for everybody and to make sure all their needs are met and that they are happy.
Thank you so much for your review and kind words. Feedback like this is so valuable to us, our manager and our staff who work so hard to create the impression you talk about. We will ensure that your comments are passed on to the staff. Best wishes.
Got a call from the home to say unable to rouse my Dad. They'd already called an ambulance. He was taken to hospital but the last thing that was said to us was "bring him home asap" which meant a lot to us and showed how much they cared. When he came home one of the girls waited to greet him...
Got a call from the home to say unable to rouse my Dad. They'd already called an ambulance. He was taken to hospital but the last thing that was said to us was "bring him home asap" which meant a lot to us and showed how much they cared. When he came home one of the girls waited to greet him outside and he smiled excitingly at her which was so reassuring to us that he was happy. Overall, left us happy with his care. Thank you.
Thank you so much for your kind words, we will ensure that this is passed on to our team.
My wife is 54 years old and we have been married for 31 years. In 2012 she was diagnosed with semantic dementia and at the end of 2015 was fortunate to be given a placement at Marion Lauder. The management and staff were wonderful and continued to be so as her condition changed to a point where it...
My wife is 54 years old and we have been married for 31 years. In 2012 she was diagnosed with semantic dementia and at the end of 2015 was fortunate to be given a placement at Marion Lauder. The management and staff were wonderful and continued to be so as her condition changed to a point where it became increasingly difficult to keep her from harm. In 2017 additional premises were acquired and developed to more appropriately meet my wife's needs. (A stroke of genius in my opinion) The premises are of an extremely high standard and following my wife's transfer I have felt so much more confidence that her needs are met as fully as possible that my own health has improved. I cannot thank the management, nurses and all staff enough for what they are doing for my wife.
Unfortunately, my mother had to go into care when her health and dementia became so bad we couldn't give her the proper care necessary at home. At first, it broke my heart that she wanted to come home. She is now very settled and comfortable at Marion Lauder. The staff are all very friendly and my...
Unfortunately, my mother had to go into care when her health and dementia became so bad we couldn't give her the proper care necessary at home. At first, it broke my heart that she wanted to come home. She is now very settled and comfortable at Marion Lauder. The staff are all very friendly and my mother is treated so well and often has a laugh with the staff, even though she is very confused in the main. Her quality of life is much better than when she was at home and Marion Lauder was the best decision I could have made for her.
Every where is kept very clean.
Every where is kept very clean.
She has settled in very well and has got used to the carers. The staff are all very helpful and very caring. I can relax now she is in 24-hour care as I know she is being looked after with dignity...
She has settled in very well and has got used to the carers. The staff are all very helpful and very caring. I can relax now she is in 24-hour care as I know she is being looked after with dignity and respect and is safe.
I was very nervous and apprehensive about finding the right care home for my mother as she had always said, "don't ever put me in a home". My mother has been in Marion Lauder for 6 months and she has been so happy and content. I really can't believe how well she has settled, but I do know that the...
Thanks to all the dedicated staff at Marion Lauder.
My uncle was in this home for approximately 10 years. In all that time, we did not have one complaint. The care from the staff was excellent and always with a smile on their faces.
My uncle was in this home for approximately 10 years. In all that time, we did not have one complaint. The care from the staff was excellent and always with a smile on their faces.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Buster is a very much loved and well-known character at Marion Lauder house to all residents and families he is part of our family here. You may see...
Buster is a very much loved and well-known character at Marion Lauder house to all residents and families he is part of our family here. You may see Buster moving around the home greeting families at reception or lying in the lounge with residents.
Pet therapy in care homes can increase social interaction not just with the animals but also between other residents. It gives residents something to look forward to, comment on and discuss together in a way that often helps to break down barriers.
Interacting with pet animals can unlock hidden memories of cats, dogs and other creatures that may have been part of the lives of elderly residents in the past. Even when these former encounters can’t be put into words, their joy can often be seen in participants’ faces.
I have worked at Marion Lauder since May 2021; it is a joy for me to travel to work. The company holds values that I believe in, one being, are our...
I have worked at Marion Lauder since May 2021; it is a joy for me to travel to work. The company holds values that I believe in, one being, are our residents happy? My answer is “yes”.
That is because we have an excellent activities approach and staff in which, some have worked here for 15 years or more.
As the Manager, I am responsible for assisting the Regional Manager and Directors in maintaining an excellent environment for both residents and staff to be part of. I will walk around the home daily; chatting with residents and staff to see if there are any areas of concern. I will resolve them if I can.
I monitor the home's housekeeping; I am also our Infection Control and Safeguarding Lead.
The home offers excellent training and career progression for staff to participate in if they wish to do so. The team at Marion Lauder are very supportive and I have a very good working relationship with all.
Hi, my name is Michael and I am the Clinical Deputy Manager at Marion Lauder House. I have been a Registered General Nurse since 2019, and I must say...
Hi, my name is Michael and I am the Clinical Deputy Manager at Marion Lauder House. I have been a Registered General Nurse since 2019, and I must say that being in the care industry is such a rewarding career especially since I know that I can make a positive impact on people's lives.
Being part of this company makes me truly proud because I know that the staff, myself, and the rest of the team know the real essence of care.
I am assisting the Home Manager, the Regional Director, and the Directors in giving safe, person-centred care to all our service users from the clinical aspect up to the management part. Our utmost priority is the safety of all our residents. We value the quality of our work, and we ensure that the residents always come first.
The team at Marion Lauder is not just work colleagues but family which I think is the most important thing.
I have worked in care since 1991 and I love working in the care sector because it is rewarding and is never the same every day. I receive job...
I have worked in care since 1991 and I love working in the care sector because it is rewarding and is never the same every day. I receive job satisfaction, as I am able to make a positive impact on people’s lives and always seek to drive continuous improvement in any area of care that I have worked in.
Hi, my name is Gary and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction...
Hi, my name is Gary and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction is so great, when working at Careconcepts, no day is the same.
It is also good to have residents ask me to deal with an issue within their room and have a little chat with them at the same time. I am enjoying working as part of such a diverse team and ensuring the presentation and safety of the home is paramount in my day-to-day responsibilities.
Hi, my name is Lisa, and I have worked for Care Concepts Ltd, Marion Lauder House for 17 years. I have a very varied role in administration, payroll...
Hi, my name is Lisa, and I have worked for Care Concepts Ltd, Marion Lauder House for 17 years. I have a very varied role in administration, payroll and supporting the teams. I really enjoy working here.
I have met lots of interesting people over the years, work colleagues and some lovely families. We value everyone who has supported us over the years and welcome their input.
We build relationships and often become someone who listens and someone to talk to. It is so important to support residents and their families, as it can be a very daunting experience and decision to choose the right place for your loved one.
We aim to provide quality care and make the transition as smooth and comfortable as possible for all concerned.
Hi, my name is Luke. I joined Care Concepts LTD Marion Lauder House as Head of maintenance in 2023.
This is my first venture into the care industry...
Hi, my name is Luke. I joined Care Concepts LTD Marion Lauder House as Head of maintenance in 2023.
This is my first venture into the care industry and maintenance, I really appreciate working with my colleagues and interacting with residents and their families.
I am eager to show my abilities to maintain and repair the interior and exterior of the company premises.
I have worked at Marion Lauder for 31 years; I have seen many changes during this time.
I have a good, strong supportive team. We look after all...
I have worked at Marion Lauder for 31 years; I have seen many changes during this time.
I have a good, strong supportive team. We look after all laundry requirements and the cleanliness of the home.
It is a remarkably busy and varied role; no day is ever the same.
It is nice to chat with residents, and their families about their lives and their jobs, raising their children and their interests and hobbies.
My name is Mari-Rose. I have been part of the Marion Lauder team since 2021, starting as a Senior Carer before progressing into my role as a...
My name is Mari-Rose. I have been part of the Marion Lauder team since 2021, starting as a Senior Carer before progressing into my role as a Registered Nurse. I am passionate about providing kind, compassionate nursing care and supporting residents with their medication, comfort, and daily health needs. Making sure everyone feels safe, listened to, and at home is very important to me. I work closely with the team to support each resident’s well-being, and I am always happy to help whenever needed.
I am Clint, a Nursing Assistant who joined the team in 2024. I feel very grateful to be part of such a caring and supportive environment. I am...
I am Clint, a Nursing Assistant who joined the team in 2024. I feel very grateful to be part of such a caring and supportive environment. I am passionate about providing kind, compassionate, and person-centred care, always treating residents with dignity and respect. I truly value teamwork and enjoy working closely with my colleagues, as I believe the best care comes from supporting one another. Being part of this team means a great deal to me, and I take great pride in making a positive difference in the lives of our residents every day.
Hi, my name is Katie, I have worked for Care Concepts for 16 years, of which I am very proud.
I began my career as a Care Assistant (many moons...
Hi, my name is Katie, I have worked for Care Concepts for 16 years, of which I am very proud.
I began my career as a Care Assistant (many moons ago) I went on to further my knowledge and training, stepping up to the role of Senior Carer in our nursing unit.
Leading the team, to support and enhance the lives of our residents.
I went on to further my training, I am now the Team Leader for Residential and Respite services.
I have recently enrolled on a Nursing Assistant course, to further my knowledge and opportunities for the future.I have a very good working relationship with my colleagues and feel a very valued part of the team.
I have built up a trusting and transparent relationship with all our residents and their families.It is my role to ensure our residents are receiving person-centred care, and individuals’ needs are met to the highest standards.
I am very honoured and proud to be a part of this amazing team.
Marion Lauder to me feels like “Home from Home”.
My name is Liá, and I have been a Nursing Assistant at Marion Lauder for the past year. I absolutely love working alongside such a dedicated and...
My name is Liá, and I have been a Nursing Assistant at Marion Lauder for the past year. I absolutely love working alongside such a dedicated and supportive team to help create the positive and caring environment we are proud to offer.
I began working in care at the age of 16, supporting my disabled auntie. This experience is where my passion for helping others truly developed and confirmed my desire to build a career in Health and Social Care.
I currently hold a Level 3 qualification in Adult Social Care and Leadership; I am in the process of completing my BA (Hons) degree in Health and Social Care. These qualifications allow me to continually develop my knowledge and apply my skills to provide the highest possible standard of care for our residents.
In my role, I support residents with their day-to-day care and daily living activities, ensuring individual needs are met with dignity, respect, and compassion. I am committed to working alongside and leading our team to ensure the very best outcomes for those in our care.
I am extremely proud to be part of Marion Lauder and look forward to the exciting opportunities and developments ahead.
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