The team at Passmonds House are truly exceptional. My dad has lived there for the past two years and is very happy, settled, and well cared for. He has built strong, genuine relationships with the staff, and as a family we've done the same.
On the rare occasions we've had minor concerns, the
manager has responded quickly and addressed everything with care and professionalism. The whole team work together to keep my dad safe, well, and content, and their communication with us is consistently excellent. We're always kept informed about any changes to his care or support.
The home has recently renovated its gardens, which are now a lovely, peaceful space to sit outside with my dad when the weather is nice. Its location next to Denehurst Park is ideal too, giving us the option to take him out for a walk whenever we choose.
If you're looking for a beautiful home with a dedicated and compassionate staff team, I would highly recommend Passmonds House.
28 April 2026
Dad has advanced double dementia, I moved him to Passsmonds when the home he was in said they could no longer meet his needs.
First impressions, extremely secure, very clean, friendly and smells of home cooked meals.
Dads room is very nice, clean, spacious, well equipped with his own bathroom.
The doors to the rooms are real front doors in various colours with their number on and even a letter box giving the impression of home.
The staff made my dad's transition to a new home easy and he is happy there.
There are 3 well-appointed lounges with staff supervision.
There is good banter between residents and staff.
All members of staff work together to ensure residents enjoy their time there.
The manager goes above and beyond ensuring the home runs smoothly.
16 June 2025
I can't thank the manager and all her staff enough for the outstanding care of my elderly mum during her residence at Passmonds House until she passed away peacefully recently. In my numerous visits to see her, there was always a pleasant atmosphere in the residence and I was also very impressed
with the professionalism and understanding of the staff towards the needs and comfort of the individuals who lived there.
Furthermore, I found the building and its surrounds to be attractive and enjoyable being adjacent to mature parkland, while the trees, shrubs and plant beds on the grounds add to the amenity of the place.
I therefore strongly recommend Passmonds House as the ideal residence for anyone in need of specialised care in the area.
07 September 2023
Staff very friendly, always glad to help.
Always tell me what is going on.
Can ring anytime to see how my mum is.
30 May 2022
My mother passed away peacefully last night at Passmonds house in the privacy of her own room, she had lived there since 2017 and was settled.
The care she received can only be described as first-class, cared for with respect and dignity.
I would like to thank the manager and her staff for
looking after her when I couldn't.
Thank you all so much.
15 March 2018
Good, now that new manager has been appointed who has been at this home for years. Prior to this, the home suffered through managers being only there for short periods which also impacted on the staff being there for short periods.
Now the staff seem settled and there are only a few changes in most
cases for maternity.
10 October 2016
since the appointment of the new manager, there is laughter in the air. Changes to the home include newly decorated rooms and new flooring. My mother is very happy and content to reside here where all her needs are fulfilled.
26 October 2015
The home has improved over the last month - cleaner, happier. My father looks good and is obviously quite happy. We are much happier in the environment he is now living in - he even dances and sings!!
Latest Reviews for Passmonds House
28 April 2026
The team at Passmonds House are truly exceptional. My dad has lived there for the past two years and is very happy, settled, and well cared for. He has built strong, genuine relationships with the staff, and as a family we've done the same.
On the rare occasions we've had minor concerns, the
manager has responded quickly and addressed everything with care and professionalism. The whole team work together to keep my dad safe, well, and content, and their communication with us is consistently excellent. We're always kept informed about any changes to his care or support.
The home has recently renovated its gardens, which are now a lovely, peaceful space to sit outside with my dad when the weather is nice. Its location next to Denehurst Park is ideal too, giving us the option to take him out for a walk whenever we choose.
If you're looking for a beautiful home with a dedicated and compassionate staff team, I would highly recommend Passmonds House.
28 April 2026
Dad has advanced double dementia, I moved him to Passsmonds when the home he was in said they could no longer meet his needs.
First impressions, extremely secure, very clean, friendly and smells of home cooked meals.
Dads room is very nice, clean, spacious, well equipped with his own bathroom.
The doors to the rooms are real front doors in various colours with their number on and even a letter box giving the impression of home.
The staff made my dad's transition to a new home easy and he is happy there.
There are 3 well-appointed lounges with staff supervision.
There is good banter between residents and staff.
All members of staff work together to ensure residents enjoy their time there.
The manager goes above and beyond ensuring the home runs smoothly.
16 June 2025
I can't thank the manager and all her staff enough for the outstanding care of my elderly mum during her residence at Passmonds House until she passed away peacefully recently. In my numerous visits to see her, there was always a pleasant atmosphere in the residence and I was also very impressed
with the professionalism and understanding of the staff towards the needs and comfort of the individuals who lived there.
Furthermore, I found the building and its surrounds to be attractive and enjoyable being adjacent to mature parkland, while the trees, shrubs and plant beds on the grounds add to the amenity of the place.
I therefore strongly recommend Passmonds House as the ideal residence for anyone in need of specialised care in the area.
07 September 2023
Staff very friendly, always glad to help.
Always tell me what is going on.
Can ring anytime to see how my mum is.
30 May 2022
My mother passed away peacefully last night at Passmonds house in the privacy of her own room, she had lived there since 2017 and was settled.
The care she received can only be described as first-class, cared for with respect and dignity.
I would like to thank the manager and her staff for
looking after her when I couldn't.
Thank you all so much.
15 March 2018
Good, now that new manager has been appointed who has been at this home for years. Prior to this, the home suffered through managers being only there for short periods which also impacted on the staff being there for short periods.
Now the staff seem settled and there are only a few changes in most
cases for maternity.
10 October 2016
since the appointment of the new manager, there is laughter in the air. Changes to the home include newly decorated rooms and new flooring. My mother is very happy and content to reside here where all her needs are fulfilled.
26 October 2015
The home has improved over the last month - cleaner, happier. My father looks good and is obviously quite happy. We are much happier in the environment he is now living in - he even dances and sings!!