Submit a Review for Reinbek
287 Bramhall Lane, Davenport, Stockport, SK3 8TB
View full details of ReinbekLatest Reviews for Reinbek
10 February 2026
Overall we are happy with Reinbek. My mum is content, but wishes she was still in her home. My only issue (and hers) is that she is often left/told to wait when she needs the toilet - this is especially when one shift ends and the other starts - the ones finishing don't want to get involved by 7.50
and the new shift doesn't appear till 8.10 - 8.15. Twenty minutes where avoidable toilet accidents happen making more work and embarrassing for mum when wet through.
30 January 2026
Reinbeck is a very clean and friendly home, the food choice is excellent. My sister is well looked after, the only complaint I have is my sister who is not mobile and therefore needs help with toileting sometimes has to wait for staff to come and assist her this does tend to make her quite
distressed.
30 January 2026
Found Reinbek to be a clean comfortable home. The room is a decent size and kept clean and the home always smells pleasant. There's a lovely refurbished main lounge with good facilities. The only negative is that there has been no permanent activities person for almost a year. The have been some
activities taking place but not to the same amount as there would be with a dedicated person to coordinate activities.
29 January 2026
I was poorly a couple of times during December but looked after really well and asked if I wanted to see a doctor which I declined. I recovered well, my room was cleaned most days except when I wasn't well. The staff and management team are very helpful and supportive. Security has improved and is
quite safe now.
28 January 2026
Mum loved her family home and independence living there for 50 years. After a fall and months in various hospitals, the decision was made she was unable to go home and needed full time care.
I went to visit loads of care homes locally to her in Manchester & Cheshire nearer her friends and then
here in Stockport nearer to me.
I fell in love with Reinbek from the outside with all its space. Most care homes I have visited had no car parks! Reinbek has huge communal areas, which are bright and airy. The corridors at Reinbek are a decent size to get wheelchairs down. Most of the other care homes I visited had tiny corridors that had barely enough room especially turning corners. I really did have sleepless nights about that, as my Mum had only recently turned into a wheelchair user!
The room my Mum is in is small, but anything compared to having a 3 bed family home to yourself is going to feel small. Reinbek have been fabulous putting up ALL her photos on the wall. She is happy and safe
28 January 2026
Excellent care and patience, attention for all patients and visitors to Reinbek. Good attitude for visitors, patients and other staff.
23 January 2026
Friendly atmosphere to residents & visitors. Big shout to the two laundry ladies, senior care staff who look after the residents day-to-day needs & keep the relatives informed if they become ill & give them extra help.
22 January 2026
Reinbek is a very welcoming place and clean . Every member of staff is approachable and I believe that each one of them treat the residents with total respect and dignity. Communication from Reinbek is excellent and always done in a very professional manner - I would not wish for my father to be
cared for anywhere else during these very difficult later stages of his life
22 January 2026
My Mum has been a resident at Reinbek for the last 6 years. I've always been really happy with the care and attention she receives here. The staff are lovely, always welcoming, kind and friendly. Communication is great too, and they're quick to let me know if there are ever any concerns. It's very
reassuring knowing she's being so well looked after.
20 January 2026
Mums been well looked after at Reinbek for two years now. She's really struggling physically but the staff have always been so kind to her. We feel very fortunate to have found Reinbek, all the residents seem really happy and we enjoy visiting most days. A big thanks to all the lovely staff.
20 January 2026
My dad moved up from South Wales in the August of 2024 after my mum died to be closer to us.
I was worried and felt guilty about placing dad in a care home but the care giving to him by the staff at Reinbek has been faultless.
The staff, love their jobs and go out of their way to help the
residents.
Thank you all
20 January 2026
My mum moved in five months ago, and after living alone for over 5 years initially found it tricky socialising with staff and other residents, the staff however have been truly exceptional - kind, patient, and genuinely caring. They know her routines, remember her stories, and always have time for a
chat. The home itself feels warm and welcoming, not institutional. Activities are varied, the food is lovely, and it's wonderful to see her so happy and relaxed. As a family we are all really happy with the care she has received and with the progress she has made
20 January 2026
As far as my experience goes, Reinbek is simply the best care home of its type in the Stockport area, and the only really desirable choice we had for my Mum. In these situations, one can always find things to complain about - any way you look at it, a person's later years are fraught with
frustration and worry. Nevertheless, Reinbek deliver the care she needs. I am satisfied and grateful that she is in capable hands, and in such beautiful surroundings.
20 January 2026
With regard to Dionne and Julie. I have contacted them via email/phone on a number of occasions over the last few weeks. Both have been extremely helpful, very quick to respond and it gives me reassurance that my Mums care is in good hands.
18 January 2026
Staff at Reinbeck are very friendly and caring. They do make my dad laugh a lot. His room is great and he is well looked after , right down to his nicely ironed clothes.
Staff go out of their way to provide space for us when there are a few of us visiting and are more than happy for us to bring
food in for him so that he can enjoy his favourite food with us.
They do try to encourage him to join activities, perhaps could be more activities suitable for men ie card games, quizzes etc.
Dad is happy here and we are able to take him out when we can. We do feel he is well looked after here.
18 January 2026
Mum has been at Reinbek for 4 years now and is very content there. When she first moved there we didn't think she'd ever call it home but she does now.
The staff are very welcoming and friendly and
we know that mum is safe and well cared for which means a lot to me and her family.
We're grateful to
you all, thank you.
18 January 2026
Really pleased with Rheinbek staff are very helpful if there are any issues it's dealt with in a quick and efficient manor very please with what they are doing over all experience and opinion of Rheinbek is very good not just in their professional manor but they are down to earth in all aspects it's
piece of mind to know that my mum is safe and well cared for
16 January 2026
My Mum has been living at Reinbek since April 2025. Mum had to move out of her home of 63 years following the death of her daughter and carer. Mum moved in for respite care initially. She loves it and has never looked back. She is now a permanent resident and wouldn't want to be any where else.
As family we were concerned about how Mum would settle in and we should not have been worried. The care Mum receives is absolutely 1st class. The cares are amazing, the management are amazing. I can't recommend Reinbek enough. Mum says the staff are amazing and she is very happy there. If Mums happy we're happy.
08 January 2026
I am an occasional visitor to see two family friends. Both friends are happy, treated with respect by the staff and appear well cared for. They both enjoy the meals they are served. As a visitor all the staff are welcoming, cheery and appear to enjoy their work - I believe if they are treated with
respect and dignity they will look after the residents equally. My other comments to offer is the lack of 'smell' from food or over use of cleaning products (ie too much leach).
05 November 2025
Although mum wasn't at Reinbek very long, we all felt the warmth and care given to her. The rooms - individual and communal - were clean and well cared for; she was encouraged to participate in group activities, but also given the privacy she wanted; food was good; staff were local and kind. Mum
wasn't mobile, but personal attention was always provided. She was treated with respect and her concerns were taken seriously, by staff at all levels. Kind people. We couldn't have wished for a better final home for her.
Latest Reviews for Reinbek
10 February 2026
Overall we are happy with Reinbek. My mum is content, but wishes she was still in her home. My only issue (and hers) is that she is often left/told to wait when she needs the toilet - this is especially when one shift ends and the other starts - the ones finishing don't want to get involved by 7.50
and the new shift doesn't appear till 8.10 - 8.15. Twenty minutes where avoidable toilet accidents happen making more work and embarrassing for mum when wet through.
30 January 2026
Reinbeck is a very clean and friendly home, the food choice is excellent. My sister is well looked after, the only complaint I have is my sister who is not mobile and therefore needs help with toileting sometimes has to wait for staff to come and assist her this does tend to make her quite
distressed.
30 January 2026
Found Reinbek to be a clean comfortable home. The room is a decent size and kept clean and the home always smells pleasant. There's a lovely refurbished main lounge with good facilities. The only negative is that there has been no permanent activities person for almost a year. The have been some
activities taking place but not to the same amount as there would be with a dedicated person to coordinate activities.
29 January 2026
I was poorly a couple of times during December but looked after really well and asked if I wanted to see a doctor which I declined. I recovered well, my room was cleaned most days except when I wasn't well. The staff and management team are very helpful and supportive. Security has improved and is
quite safe now.
28 January 2026
Mum loved her family home and independence living there for 50 years. After a fall and months in various hospitals, the decision was made she was unable to go home and needed full time care.
I went to visit loads of care homes locally to her in Manchester & Cheshire nearer her friends and then
here in Stockport nearer to me.
I fell in love with Reinbek from the outside with all its space. Most care homes I have visited had no car parks! Reinbek has huge communal areas, which are bright and airy. The corridors at Reinbek are a decent size to get wheelchairs down. Most of the other care homes I visited had tiny corridors that had barely enough room especially turning corners. I really did have sleepless nights about that, as my Mum had only recently turned into a wheelchair user!
The room my Mum is in is small, but anything compared to having a 3 bed family home to yourself is going to feel small. Reinbek have been fabulous putting up ALL her photos on the wall. She is happy and safe
28 January 2026
Excellent care and patience, attention for all patients and visitors to Reinbek. Good attitude for visitors, patients and other staff.
23 January 2026
Friendly atmosphere to residents & visitors. Big shout to the two laundry ladies, senior care staff who look after the residents day-to-day needs & keep the relatives informed if they become ill & give them extra help.
22 January 2026
Reinbek is a very welcoming place and clean . Every member of staff is approachable and I believe that each one of them treat the residents with total respect and dignity. Communication from Reinbek is excellent and always done in a very professional manner - I would not wish for my father to be
cared for anywhere else during these very difficult later stages of his life
22 January 2026
My Mum has been a resident at Reinbek for the last 6 years. I've always been really happy with the care and attention she receives here. The staff are lovely, always welcoming, kind and friendly. Communication is great too, and they're quick to let me know if there are ever any concerns. It's very
reassuring knowing she's being so well looked after.
20 January 2026
Mums been well looked after at Reinbek for two years now. She's really struggling physically but the staff have always been so kind to her. We feel very fortunate to have found Reinbek, all the residents seem really happy and we enjoy visiting most days. A big thanks to all the lovely staff.
20 January 2026
My dad moved up from South Wales in the August of 2024 after my mum died to be closer to us.
I was worried and felt guilty about placing dad in a care home but the care giving to him by the staff at Reinbek has been faultless.
The staff, love their jobs and go out of their way to help the
residents.
Thank you all
20 January 2026
My mum moved in five months ago, and after living alone for over 5 years initially found it tricky socialising with staff and other residents, the staff however have been truly exceptional - kind, patient, and genuinely caring. They know her routines, remember her stories, and always have time for a
chat. The home itself feels warm and welcoming, not institutional. Activities are varied, the food is lovely, and it's wonderful to see her so happy and relaxed. As a family we are all really happy with the care she has received and with the progress she has made
20 January 2026
As far as my experience goes, Reinbek is simply the best care home of its type in the Stockport area, and the only really desirable choice we had for my Mum. In these situations, one can always find things to complain about - any way you look at it, a person's later years are fraught with
frustration and worry. Nevertheless, Reinbek deliver the care she needs. I am satisfied and grateful that she is in capable hands, and in such beautiful surroundings.
20 January 2026
With regard to Dionne and Julie. I have contacted them via email/phone on a number of occasions over the last few weeks. Both have been extremely helpful, very quick to respond and it gives me reassurance that my Mums care is in good hands.
18 January 2026
Staff at Reinbeck are very friendly and caring. They do make my dad laugh a lot. His room is great and he is well looked after , right down to his nicely ironed clothes.
Staff go out of their way to provide space for us when there are a few of us visiting and are more than happy for us to bring
food in for him so that he can enjoy his favourite food with us.
They do try to encourage him to join activities, perhaps could be more activities suitable for men ie card games, quizzes etc.
Dad is happy here and we are able to take him out when we can. We do feel he is well looked after here.
18 January 2026
Mum has been at Reinbek for 4 years now and is very content there. When she first moved there we didn't think she'd ever call it home but she does now.
The staff are very welcoming and friendly and
we know that mum is safe and well cared for which means a lot to me and her family.
We're grateful to
you all, thank you.
18 January 2026
Really pleased with Rheinbek staff are very helpful if there are any issues it's dealt with in a quick and efficient manor very please with what they are doing over all experience and opinion of Rheinbek is very good not just in their professional manor but they are down to earth in all aspects it's
piece of mind to know that my mum is safe and well cared for
16 January 2026
My Mum has been living at Reinbek since April 2025. Mum had to move out of her home of 63 years following the death of her daughter and carer. Mum moved in for respite care initially. She loves it and has never looked back. She is now a permanent resident and wouldn't want to be any where else.
As family we were concerned about how Mum would settle in and we should not have been worried. The care Mum receives is absolutely 1st class. The cares are amazing, the management are amazing. I can't recommend Reinbek enough. Mum says the staff are amazing and she is very happy there. If Mums happy we're happy.
08 January 2026
I am an occasional visitor to see two family friends. Both friends are happy, treated with respect by the staff and appear well cared for. They both enjoy the meals they are served. As a visitor all the staff are welcoming, cheery and appear to enjoy their work - I believe if they are treated with
respect and dignity they will look after the residents equally. My other comments to offer is the lack of 'smell' from food or over use of cleaning products (ie too much leach).
05 November 2025
Although mum wasn't at Reinbek very long, we all felt the warmth and care given to her. The rooms - individual and communal - were clean and well cared for; she was encouraged to participate in group activities, but also given the privacy she wanted; food was good; staff were local and kind. Mum
wasn't mobile, but personal attention was always provided. She was treated with respect and her concerns were taken seriously, by staff at all levels. Kind people. We couldn't have wished for a better final home for her.