Reinbek

287 Bramhall Lane, Davenport, Stockport SK3 8TB
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9.5 71 Reviews
  • Reinbek, Stockport
Reinbek is a beautiful Victorian two-storey building situated in the heart of Davenport.

Recently refurbished, the home is wholly adapted for wheelchair use and provides specialised equipment for highly dependent residents, with accommodation for up to 46 older people.

Scenic views and a comfortable interior make the home an excellent place for rest and recuperation, being ideal for long-term care needs, whilst also providing a daycare service to the local community.

Reinbek benefits from a dedicated activity and lifestyle facilitator, responsible for delivering a varied and engaging daily programme of activities.
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Care Provided by Reinbek

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 46 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1190 – £1338

These prices are only a guideline, please contact Reinbek to find out the exact price for your requirements.

Contact Reinbek to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Reinbek to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Pearson (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Reinbek Reviews (71)

9.5

Reinbek has a Review Score of 9.5 (9.545) out of 10, based on 23 reviews in the last 2 years.
Over all time Reinbek has 71 reviews.

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Review from A J (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are happy with Reinbek. My mum is content, but wishes she was still in her home. My only issue (and hers) is that she is often left/told to wait when she needs the toilet - this is especially when one shift ends and the other starts - the ones finishing don't want to get involved by 7.50
and the new shift doesn't appear till 8.10 - 8.15. Twenty minutes where avoidable toilet accidents happen making more work and embarrassing for mum when wet through.
Reply from Donna Tannahill, Deputy Home Manager at ReinbekThank you very much for taking the time to leave us your review. We're pleased to hear that your mum is content at Reinbek. The concerns you raised have now been discussed with both yourself and your mum, and we are confident that no further issues will arise. We're also glad you're happy with the recent changes made to your mum's care plan, which will help support her needs going forward. We have reminded your mum that she is always welcome to voice any concerns - it's never seen as just a moan. As always, if you have any worries, our door is always open. We look forward to seeing you on your next visit to Reinbek.
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Review from Linda H (Sister of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reinbeck is a very clean and friendly home, the food choice is excellent. My sister is well looked after, the only complaint I have is my sister who is not mobile and therefore needs help with toileting sometimes has to wait for staff to come and assist her this does tend to make her quite distressed.
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Review from Howard P (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found Reinbek to be a clean comfortable home. The room is a decent size and kept clean and the home always smells pleasant. There's a lovely refurbished main lounge with good facilities. The only negative is that there has been no permanent activities person for almost a year. The have been some activities
taking place but not to the same amount as there would be with a dedicated person to coordinate activities.
Reply from Karen Pearson, Reinbek Manager at ReinbekWe really appreciate you taking the time to leave your review. Knowing that our care has made a positive impact is incredibly rewarding and I will be sure to share your kind words with the entire team.
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Review from Margaret T (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was poorly a couple of times during December but looked after really well and asked if I wanted to see a doctor which I declined. I recovered well, my room was cleaned most days except when I wasn't well. The staff and management team are very helpful and supportive. Security has improved and is quite
safe now.
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Review from Sharon I (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loved her family home and independence living there for 50 years. After a fall and months in various hospitals, the decision was made she was unable to go home and needed full time care.
I went to visit loads of care homes locally to her in Manchester & Cheshire nearer her friends and then here
in Stockport nearer to me.
I fell in love with Reinbek from the outside with all its space. Most care homes I have visited had no car parks! Reinbek has huge communal areas, which are bright and airy. The corridors at Reinbek are a decent size to get wheelchairs down. Most of the other care homes I visited had tiny corridors that had barely enough room especially turning corners. I really did have sleepless nights about that, as my Mum had only recently turned into a wheelchair user!
The room my Mum is in is small, but anything compared to having a 3 bed family home to yourself is going to feel small. Reinbek have been fabulous putting up ALL her photos on the wall. She is happy and safe
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for taking the time to complete a review. Were thrilled to hear that your experience at Reinbek has been so positivecomments like yours inspire and uplift our team, reminding us of the difference we make every day.
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Review from David P (Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and patience, attention for all patients and visitors to Reinbek. Good attitude for visitors, patients and other staff.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for leaving such a lovely review of Reinbek. Your feedback reminds us why we do what we do every dayhelping residents feel happy and supported.
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Review from G C (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly atmosphere to residents & visitors. Big shout to the two laundry ladies, senior care staff who look after the residents day-to-day needs & keep the relatives informed if they become ill & give them extra help.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for taking the time to complete a review. Were thrilled to hear that your experience at Reinbek has been so positivecomments like yours inspire and uplift our team, reminding us of the difference we make every day.
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Review from J M (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reinbek is a very welcoming place and clean . Every member of staff is approachable and I believe that each one of them treat the residents with total respect and dignity. Communication from Reinbek is excellent and always done in a very professional manner - I would not wish for my father to be cared
for anywhere else during these very difficult later stages of his life
Reply from Karen Pearson, Reinbek Manager at ReinbekYour kind words have genuinely made us smile! Thank you for sharing your experience at Reinbekits so encouraging to hear.
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Review from Suzanne B (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Reinbek for the last 6 years. I've always been really happy with the care and attention she receives here. The staff are lovely, always welcoming, kind and friendly. Communication is great too, and they're quick to let me know if there are ever any concerns. It's very reassuring
knowing she's being so well looked after.
Reply from Karen Pearson, Reinbek Manager at ReinbekWe really appreciate you taking the time to leave your review. Knowing that our care has made a positive impact is incredibly rewarding and I will be sure to share your kind words with the entire team.
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Review from Richard L (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums been well looked after at Reinbek for two years now. She's really struggling physically but the staff have always been so kind to her. We feel very fortunate to have found Reinbek, all the residents seem really happy and we enjoy visiting most days. A big thanks to all the lovely staff.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for leaving such a lovely review of Reinbek. Your feedback reminds us why we do what we do every dayhelping residents feel happy and supported.
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Review from John R (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved up from South Wales in the August of 2024 after my mum died to be closer to us.
I was worried and felt guilty about placing dad in a care home but the care giving to him by the staff at Reinbek has been faultless.
The staff, love their jobs and go out of their way to help the residents.
Thank
you all
Reply from Karen Pearson, Reinbek Manager at ReinbekWe really appreciate you taking the time to leave your review. Knowing that our care has made a positive impact is incredibly rewarding and I will be sure to share your kind words with the entire team.
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Review from Sarah B (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved in five months ago, and after living alone for over 5 years initially found it tricky socialising with staff and other residents, the staff however have been truly exceptional - kind, patient, and genuinely caring. They know her routines, remember her stories, and always have time for a
chat. The home itself feels warm and welcoming, not institutional. Activities are varied, the food is lovely, and it's wonderful to see her so happy and relaxed. As a family we are all really happy with the care she has received and with the progress she has made
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for leaving such a lovely review of Reinbek. Your feedback reminds us why we do what we do every dayhelping residents feel happy and supported.
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Review from Mark S (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As far as my experience goes, Reinbek is simply the best care home of its type in the Stockport area, and the only really desirable choice we had for my Mum. In these situations, one can always find things to complain about - any way you look at it, a person's later years are fraught with frustration
and worry. Nevertheless, Reinbek deliver the care she needs. I am satisfied and grateful that she is in capable hands, and in such beautiful surroundings.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you so much for your kind words about Reinbek! Were delighted to hear you had such a positive experienceit really means a lot to our entire team.
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Review from M C (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
With regard to Dionne and Julie. I have contacted them via email/phone on a number of occasions over the last few weeks. Both have been extremely helpful, very quick to respond and it gives me reassurance that my Mums care is in good hands.
Reply from Karen Pearson, Reinbek Manager at ReinbekWe really appreciate you taking the time to leave your review. Knowing that our care has made a positive impact is incredibly rewarding and I will be sure to share your kind words with the entire team.
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Review from Linda M (Daughter of Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Reinbeck are very friendly and caring. They do make my dad laugh a lot. His room is great and he is well looked after , right down to his nicely ironed clothes.
Staff go out of their way to provide space for us when there are a few of us visiting and are more than happy for us to bring food
in for him so that he can enjoy his favourite food with us.
They do try to encourage him to join activities, perhaps could be more activities suitable for men ie card games, quizzes etc.
Dad is happy here and we are able to take him out when we can. We do feel he is well looked after here.
Reply from Karen Pearson, Reinbek Manager at ReinbekYour kind words have genuinely made us smile! Thank you for sharing your experience at Reinbekits so encouraging to hear.
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Review from S M (Daughter of Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Reinbek for 4 years now and is very content there. When she first moved there we didn't think she'd ever call it home but she does now.
The staff are very welcoming and friendly and
we know that mum is safe and well cared for which means a lot to me and her family.
We're grateful to
you all, thank you.
Reply from Karen Pearson, Reinbek Manager at ReinbekWe really appreciate you taking the time to leave your review. Knowing that our care has made a positive impact is incredibly rewarding and I will be sure to share your kind words with the entire team.
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Review from Jane C (Daughter of Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really pleased with Rheinbek staff are very helpful if there are any issues it's dealt with in a quick and efficient manor very please with what they are doing over all experience and opinion of Rheinbek is very good not just in their professional manor but they are down to earth in all aspects it's
piece of mind to know that my mum is safe and well cared for
Reply from Karen Pearson, Reinbek Manager at ReinbekIts wonderful to hear such lovely feedback from you. Your words brightened our day, and were glad Reinbek has had such a positive impact.
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Review from A G (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Reinbek since April 2025. Mum had to move out of her home of 63 years following the death of her daughter and carer. Mum moved in for respite care initially. She loves it and has never looked back. She is now a permanent resident and wouldn't want to be any where else.
As family we were concerned about how Mum would settle in and we should not have been worried. The care Mum receives is absolutely 1st class. The cares are amazing, the management are amazing. I can't recommend Reinbek enough. Mum says the staff are amazing and she is very happy there. If Mums happy we're happy.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you so much for your review and kind words about Reinbek. We're thrilled that your Mum has settled so wonderfully and is so happy with us. It means so much to our team to know that she feels at home and that your family, are reassured by the care she receives. Our entire Reinbek team work hard to provide excellent support and create a warm, welcoming home for all our residents, and your feedback recognises their hard work. Knowing that both Mum and your family are happy is the greatest compliment we could receive.
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Review from U D (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am an occasional visitor to see two family friends. Both friends are happy, treated with respect by the staff and appear well cared for. They both enjoy the meals they are served. As a visitor all the staff are welcoming, cheery and appear to enjoy their work - I believe if they are treated with respect
and dignity they will look after the residents equally. My other comments to offer is the lack of 'smell' from food or over use of cleaning products (ie too much leach).
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for your review - we're so glad your visits to Reinbek are positive and that your friends are thriving here. It means a lot to us that you see our team's dedication and the respectful environment we strive to create. Your kind words about our team being welcoming and cheery really brightens our day, and you're spot on - happy staff make for happy residents! We're committed to ensuring everyone feels valued and well-cared for. Thanks again for sharing your experience.
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Review from T S (Son of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although mum wasn't at Reinbek very long, we all felt the warmth and care given to her. The rooms - individual and communal - were clean and well cared for; she was encouraged to participate in group activities, but also given the privacy she wanted; food was good; staff were local and kind. Mum wasn't
mobile, but personal attention was always provided. She was treated with respect and her concerns were taken seriously, by staff at all levels. Kind people. We couldn't have wished for a better final home for her.
Reply from Karen Pearson, Reinbek Manager at ReinbekThank you for your incredibly kind words. We're so glad we could provide a comfortable and respectful home for your mum, even for a short time. It means a lot to our team to know we made a difference.
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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for Reinbek is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.545 for Reinbek is calculated as follows: ( (163 Excellents x 5) + (83 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 264 Ratings = 4.545
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Reinbek is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Karen

Karen Pearson

Job Title: Care Home Manager Joined: 2024

I'm the Manager at Reinbek and I have worked in Care for over 30 years. My role and responsibility is to ensure that we deliver person-centred care for all individuals, identifying any person-specific needs they may require support within their day-to-day living.

Frequently Asked Questions about Reinbek

What types of Care is Reinbek registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Reinbek have?

There are 46 Single Rooms.

What are the Facilities & Services at Reinbek?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Reinbek to the centre of Stockport?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Reinbek to verify any information. View our terms and conditions. Reinbek has an Enhanced Service - more info.