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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Borough Care Ltd
Live life in colour at a Borough Care home.

Borough Care believes that everyone should be encouraged and supported to live their best life, whatever their age, health, or capabilities. Instead of settling into a grey existence, they choose to live life in colour.

In its 12 homes across Stockport and Staffordshire, the incredible life stories and fascinating characters of its residents are respected, admired, and celebrated with activities, friendship, and the freedom to lead fulfilled and valuable lives.

Borough Care prides itself on its flexible approach to caring for all residents. Its experience in supporting people with a wide range of needs and understanding the uniqueness of each individual and their families spans almost three decades.

Borough Care knows that choosing a care home is a big decision and that you need to know that essential care needs are met. That’s why it works with residents and their families to ensure that every person in its care has a Personal Support Plan. This means looking in detail at what’s important to the individual.

Unlike many residential care providers, Borough Care is a not-for-profit, meaning it doesn’t have any shareholders to pay or a need to charge any more than is necessary to provide outstanding care. Instead, Borough Care reinvests in its staff and residents.

When it comes to residents, their personalities are unique, and so too is their care solution. Borough Care takes the time to find out what every person needs and loves, so its teams can deliver the care and support that is personal to them; from the way they like to relax to the way they prefer their toast.

Get in touch, book a tour, and see how your loved one can live their life in colour at a Borough Care home.

Borough Care Ltd Locations (12)

 - Browse 12 Care Homes owned by Borough Care Ltd
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Hen Cloud House
Buxton Road, Leek ST13 6EQ 
9.8 57 reviews
Hen Cloud House, Leek, Staffordshire
"We recently arranged a short respite stay at Hen Cloud for my mum, and I honestly couldn't have asked for a better experience. From the…"   Read all 57 reviews
  • from £1,282 / week
  • 66 Rooms
Location Type Care Home

Hen Cloud House has a total of 66 rooms available with nine bed wings on the ground floor and three on the first floor. They also have five larger studio-sized rooms available, with two on the ground ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Shoemaker Place
The Fillybrooks, Stone ST15 0AA 
9.6 50 reviews
Shoemaker Place, Stone, Staffordshire
"With mixed dementia, my mother was less and less safe living alone. She moved into Shoemaker Place one month ago and I am so happy to know…"   Read all 50 reviews
  • from £1,412 / week
  • 66 Rooms
Location Type Care Home

Shoemaker Place is a new, luxury, modern care home in Staffordshire. The home was created to support up to 66 residents to enjoy luxury living while receiving the highest quality of care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Shepley House
Eyam Road, Hazel Grove, Stockport SK7 6HP 
9.9 91 reviews
Shepley House, Stockport, Greater Manchester
"Great place, deeply caring and go the extra mile for the residents to feel at home. Since staying at Sheply House my Grandad has been a lot…"   Read all 91 reviews
  • from £1,190 / week
  • 43 Rooms
Location Type Care Home

Shepley House is a purpose-built care home located in a residential area of Hazel Grove. The home offers accommodation for 43 older people. The highly trained and experienced team provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bruce Lodge
Turncroft Lane, Offerton, Stockport SK1 4AU 
9.9 73 reviews
Bruce Lodge, Stockport, Greater Manchester
"My lovely mum could not manage at home and after several visits to hospital it was decided she needed a assessment at Bruce Lodge..she…"   Read all 73 reviews
  • from £1,178 / week
  • 66 Rooms
Location Type Care Home

Bruce Lodge is a modern, recently expanded, two-storey building with secluded landscaped gardens, offering pleasant views from outdoor balconies, and overlooking Woodbank Memorial Park and Vernon ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lisburne Court
Alfreton Road, Offerton, Stockport SK2 5LU 
9.9 127 reviews
Lisburne Court, Stockport, Greater Manchester
"The care home is lovely, staff are consistent and always greet you with a smile, the activities on offer are wonderful and are updated…"   Read all 127 reviews
  • from £1,152 / week
  • 48 Rooms
Location Type Care Home

Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bamford Close
Adswood Lane West, Cale Green, Stockport SK3 8HT 
9.9 87 reviews
Bamford Close, Stockport, Greater Manchester
"The staff at Bamford Close did a wonderful job caring for my Grandma. I know my Grandma loved living there. There was always something on…"   Read all 87 reviews
  • from £1,228 / week
  • 40 Rooms
Location Type Care Home

Located in Cale Green, Bamford Close is a charming home, set in scenic surroundings, offering a purpose-built environment tailored to adults requiring assisted living or compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Silverdale
20 Bents Avenue, Bredbury, Stockport SK6 2LF 
9.8 91 reviews
Silverdale, Stockport, Greater Manchester
"My nanna is happy and comfortable at Silverdale, she loves the carers and the endless amount of hot chocolate they provide her! As a family…"   Read all 91 reviews
  • from £1,168 / week
  • 47 Rooms
Location Type Care Home

Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas. It is located in Bredbury, close to a variety of local ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bryn Haven
Brinnington Road, Brinnington Road, Brinnington, Stockport SK5 8BS 
9.8 83 reviews
Bryn Haven, Stockport, Greater Manchester
"The overall value of the home is good. Pressures cause issue for staff. Meal etc are prepared well and resident are given a choice daily…"   Read all 83 reviews
  • from £1,179 / week
  • 42 Rooms
Location Type Care Home

Bryn Haven is a delightful property that has been refurbished and upgraded specifically to suit adults with complex mental health conditions and dementia. It is located in the Brinnington area of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cawood House
Lapwing Lane, Brinnington, Stockport SK5 8JY 
9.8 80 reviews
Cawood House, Stockport, Greater Manchester
"My mum first came to Cawood House in 2024 and the staff have looked after her amazing plus the entertainment person is making sure that my…"   Read all 80 reviews
  • from £1,116 / week
  • 42 Rooms
Location Type Care Home

Cawood House provides spacious living accommodation for 42 residents with a large and beautiful garden, where residents are encouraged to spend time and a welcoming pub known as the Cawood ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Meadway Court
Meadway, Bramhall, Stockport SK7 1JZ 
9.7 52 reviews
Meadway Court, Stockport, Greater Manchester
"Very friendly staff they provide lots of activities and outings for the residents all the residents are always happy and not ignored the…"   Read all 52 reviews
  • from £1,152 / week
  • 42 Rooms
Location Type Care Home

Meadway Court is a purpose-built, dementia-friendly care home located in a quiet corner of Bramhall, close to the village centre. With room to accommodate 42 people, Meadway Court encourages ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Reinbek
287 Bramhall Lane, Davenport, Stockport SK3 8TB 
9.6 74 reviews
Reinbek, Stockport, Greater Manchester
"Since my mum moved into Reinbek Care Home in March 2026, she has received excellent care from all the staff, they all take time when…"   Read all 74 reviews
  • from £1,190 / week
  • 46 Rooms
Location Type Care Home

Reinbek is a beautiful Victorian two-storey building situated in the heart of Davenport. Recently refurbished, the home is wholly adapted for wheelchair use and provides specialised equipment for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Wellcroft
75 Church Road, Gatley, Cheadle SK8 4EY 
9.4 65 reviews
Wellcroft, Cheadle, Greater Manchester
"I cannot speak highly enough of this care home. The staff are genuinely friendly, kind and attentive, and it's clear the residents are…"   Read all 65 reviews
  • from £1,367 / week
  • 42 Rooms
Location Type Care Home

Wellcroft provides homely accommodation, located in the scenic surroundings of Gatley in Stockport. Featuring 42 rooms, the home offers stimulating themed areas and signposting, reminiscent of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Borough Care Ltd Reviews (930)

9.7

Borough Care Ltd has a Group Review Score of 9.7 (9.745) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Borough Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Borough Care Ltd
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Review of

Silverdale

from C H (Granddaughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanna is happy and comfortable at Silverdale, she loves the carers and the endless amount of hot chocolate they provide her! As a family we can relax knowing she is safe and happy.
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Review of

Meadway Court

from Margaret T (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff they provide lots of activities and outings for the residents all the residents are always happy and not ignored the staff work extremely hard and are very friendly .
My mother's room is always clean and smells lovely the cleaning staff do an amazing job
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtIt's wonderful to hear that your mum is happy at Meadway Court and enjoying the activities and outings. We're really pleased that you've found our team so friendly and caring, and your kind words will mean a lot to them.
A special thank you for recognising our housekeeping team too - they'll be delighted to hear that your mum's room is always looking and smelling lovely.
Thank you so much for taking the time to share your feedback.
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Review of

Bruce Lodge

from Kim W (Daughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum could not manage at home and after several visits to hospital it was decided she needed a assessment at Bruce Lodge..she decided she felt safe at Bruce Lodge and she wanted to stay
And that was over 2 years ago. The staff are amazing. very person centred. Caring .its such a brilliant
place. the people who live there are very much cared for and it couldn't be better..as soon as you walk in from the reseption you are greeted with a smile and nothing is to much trouble..the support staff are always helpful..and care for my mum so well
Reply from Stephanie Pickard, Bruce Lodge Manager at Bruce LodgeWe know what a difficult time it can be when a loved one can no longer manage at home, so it's wonderful to hear that your mum felt safe at Bruce Lodge and has happily called it home for over two years. Thank you for putting your trust in us to care for your mum - we'll make sure your lovely comments are shared with our whole team.
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Review of

Meadway Court

from Helen E (Daughter of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Meadway a few months ago. He has required a lot of support in terms of the adjustment and his progression of dementia, and the staff at Meadway have been really pro-active and professional with this, working with secondary care teams to support him as needed. This has not been an easy
process and the staff have been really committed to helping him. He is now starting to be much more settled, and appears much happier. Staff are very friendly, kind, and compassionate. He enjoys the food and the sessions where singers come in. I am really glad we chose Meadway for him.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtWe know that moving into a care home and adjusting to the progression of dementia can be a difficult journey, so we're delighted that your dad is now feeling happier and more settled. It's lovely to see him enjoying the food and entertainment, and we're so pleased our team has been able to support both him and your family during this time. Thank you for trusting Meadway Court with his care and for your kind words.
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Review of

Meadway Court

from Kevin H (Husband of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely impressed with the care that my wife has at Meadway Court. The carers are kind, thoughtful and considerate towards my wife's needs . Not only do they look after my wife, they treat me with friendliness and professionalism when I visit. I am extremely grateful for all they do for my wife,
myself and the rest of my family.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtThanks so much for taking the time to leave this lovely review.
We're really pleased to hear your wife is receiving such kind, thoughtful care at Meadway Court, and that the team are supporting both of you whenever you visit. It's great to know you feel welcomed and comfortable when you're here- we look forward to seeing you on your next visit.
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Review of

Meadway Court

from Helen S (Daughter of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother is a resident of Meadway Borough Care Home in Bramhall. As a family we are all very pleased with the care my Mother receives. As my Mother has dementia the disease can make her difficult and the staff are amazing at dealing with her moods. We think the staff deserve recognition for the way
they handle Mum who I have seen been rude and uncooperative with staff members when they are only trying to help her with her personal care.
The home is kept very clean and beautifully decorated around the certain times of the year for example Valentines day, Halloween, VE day, Christmas ect.
The home provides activities for the residents and actively encourages them to join in for example Mum enjoyed making a pizza the other afternoon. The staff also take the residents out to certain events. The home also holds a resident meeting every month where it can be helpful to meet other residents family members so that we can share stories about this awful condition.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtThank you for taking the time to share your lovely review. We're really pleased to hear that you and your family are happy with the care your mum receives at Meadway Court. Supporting someone living with dementia can be challenging, so your kind words about how the team respond with patience, kindness and understanding mean a great deal. We'll be sure to share your kind words with the team.
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Review of

Meadway Court

from Christine P (Sister of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my sister first moved to Meadway Court I was worried she wouldn't settle, it was all new for her but the staff were very kind and helpful and reassured me. She loves it now and it's so good to see her happy and well cared for, she's even had a day out! Well done to all the staff.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtThanks so much for your lovely review. We know how worrying it can be when someone first moves in, so we're really glad the team were able to reassure you. We'll make sure the team hear your kind words.
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Review of

Meadway Court

from Rachel K (Wife of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Meadway for almost three years. During that time, I cannot fault the care that has been provided. Many of the staff have been there in all that time which is, in itself, testament to the environment. Positivity and genuine kindness and understanding by the staff, of each resident
and to each other, is a real strength of the home. Our daughters and I feel very comfortable visiting at any time of the day and always made to feel welcome. Staff know Richard well and know how to get the best out of him despite his Alzheimer's.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtIt's wonderful to hear that you, your husband and family have felt so well supported at Meadway Court over the past three years, and that you always feel welcome when visiting. We're especially pleased that the team's kindness, consistency and understanding of your husband's needs have made such a difference. Thank you so much for your lovely review and kind words, which will mean a lot to everyone at Meadway Court.
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Review of

Meadway Court

from John W (Husband of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always feel confident when I call to see my wife Patricia that she is being well looked after. I find the staff very thoughtful, kind, and always interested in my questions regarding my wife, as I say, I always feel confident in the staff at the home
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtThank you for taking the time to share your feedback with us, and for your kind words, which mean a lot to the team at Meadway Court. We look forward to seeing you on your next visit.
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Review of

Bruce Lodge

from Brenda S (Sister-in-law of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I come here a few times a week with my husband visiting my brother in law.
I find the staff are very peasant, helpful and show lots of care for the residents.
The whole place is always kept so well clean including the residents rooms,lounges corridors etc.
There seems to be a lot of activities going
on in the lounges, such as singers etc.
The gardens are kept in lovely condition for the nice weather for residents and families to share together.
I would definitely recommend Bruce Lodge.
Reply from Stephanie Pickard, Bruce Lodge Manager at Bruce LodgeThank you for your review - it means a lot to the whole team, and we'll be sure to share your kind words with them. We're delighted to hear that you always find the team friendly, helpful and caring. It's great to know you've noticed the activities, beautiful gardens and the effort that goes into keeping Bruce Lodge clean and welcoming.
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Review of

Bruce Lodge

from Tony S (Brother of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit several times a week and have done for many years.
I've always found the home to be very good and has even improved more so in the last few years.
The staff are freindly, approachable and caring towards the residents.
My brother is well looked after and the staff are very kind to him and
make us welcome also. His room is lovely and the cleaning staff do a great job. The whole home is spotless including lounges etc.
The food is excellent for all residents including the ones on special diets.
The management team and the carers have shown great suppot for my brother in ties of need which is very well appreciated.
I feel relaxed knowing the staff will look after him well and would always recommend Bruce Lodge and it's staff.
Reply from Stephanie Pickard, Bruce Lodge Manager at Bruce LodgeThank you for your lovely review and for your support over the years.
We're so pleased to hear that your brother is happy and well cared for, and that you feel reassured knowing he's in safe hands. Your kind words about our team, the cleanliness of the home and the support you've received mean a lot to us.
We look forward to seeing you on your next visit to Bruce Lodge.
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Review of

Meadway Court

from Stephen C (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are generally visible, friendly and caring. Communication with staff is generally good, positive, clear and visible. Some staff less so. Where this is the case communication with residents and visitors can be difficult. Some staff are brilliant and proactive and genuinely interested in delivering
a person centred service, some less so, but I think that's the case in many care homes. Mum appears to be happy, safe and well. She regularly takes part in activities and is kept occupied. Her room is compact but functional and clean and tidy. Her room is personal to her with photos on the walls etc. The food is made fresh on-site and does the job. Mum is pampered and has her nails, hair and feet done regularly. She feels looked after and pampered. Meadway is in a great central location in the village centre. The main thing is mum is happy, safe and well which makes me happy.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtWe're really pleased to hear you feel that your mum is happy, safe and well at Meadway Court - that's exactly what matters most. It's lovely to know she's enjoying the activities, and all the little extras like hair and nails, as well as having a room that feels personal to her.

We also really appreciate your honest feedback about communication and consistency across the team. We'll make sure this is shared with the home so we can keep learning and improving. If you would like to discuss this further please do not hesitate to speak with a member of our Management Team on your next visit.
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Review of

Cawood House

from A T (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum first came to Cawood House in 2024 and the staff have looked after her amazing plus the entertainment person is making sure that my mum does physical exercise which is good also they get different sort's of animals which is good, the staff also try to make sure mum eats her meals, because she
has trouble eating, which I am very grateful for because I know she is eating something.
Reply from Lisa Murphy, Cawood House Manager at Cawood HouseWe're delighted to hear that your mum has been so well looked after at Cawood House. It's wonderful to know she's enjoying the activities, exercise sessions and animal visits. We're also pleased that the support our team provides around mealtimes gives you reassurance. Thank you for your kind words and for trusting us with your mum's care - we'll be sure to share your feedback with the team.
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Review of

Meadway Court

from Ken W (Husband of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted 4 months ago and was clearly happy from the outset which meant I was very relieved that she had settled so well. She appears to be very well looked after and the staff are excellent.
Reply from Louise Yarker, Meadway Court Manager at Meadway CourtThank you so much for your kind words. We're delighted to hear your wife settled in so quickly and has been happy at Meadway Court. It means a lot to know you feel reassured and that our team has helped make her feel so well cared for. Thank you for your trust and support.
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Review of

Bruce Lodge

from Paul A (Son-in-law of Resident) published on 7 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bruce lodge is a lovely Care Home, great setting, warm environment with plenty of options to walk around and enjoy the weekly entertainment.
Bruce lodge provide a dental hygienist, in house hair salon, and a podiatrist also regular visits from professional eye technicians.
The grounds are beautiful
and well maintained, with outdoor parasols and benches.
Staff are all highly qualified and trained monthly to maintain a very high standard.
Carers are caring and monitored with senior staff, deputy staff and management, who are all very approachable.
Nothing is to much trouble and all very organised.
This is a very well organised home, with residents being the heart of the community
Reply from Stephanie Pickard, Bruce Lodge Manager at Bruce LodgeThank you so much for your lovely review. We're so pleased to hear how much you value the atmosphere, facilities and our care at Bruce Lodge. We all work hard to make Bruce Lodge feel like home so it's wonderful to know that comes across.
Thanks again for taking the time to share your feedback.
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Review of

Cawood House

from S J (Friend of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited an acquaintance from the gym. Lovely atmosphere in the home, beautiful grounds, comfortable room. Friendly staff, tea & biscuits provided. Happy residents.
Reply from Lisa Murphy, Cawood House Manager at Cawood HouseThank you for taking the time to complete a review and share your feedback of Cawood House. We look forward to seeing you on your next visit.
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Review of

Cawood House

from D H (Daughter of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Cawood House for a few months now. she has settled in well and is very happy there. The management and staff are very caring and friendly. There are a wide range of fun activities which mum is happy to participate in.
Reply from Lisa Murphy, Cawood House Manager at Cawood HouseThank you for your lovely review. We're delighted to hear that your mum has settled in so well and is happy at Cawood House. It's great to know she's enjoying the activities on offer, and your words about our caring and friendly team are appreciated. We'll be sure to share your feedback with everyone at Cawood House.
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Review of

Cawood House

from C P (Daughter of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall care is very good.I feel my loved one is safe and looked after.
I am pleased that there are a lot more activities since Matthew has been the ALF previously activities were concentrated to downstairs residents.
However I do think that there are too many residents upstairs.
This results in
overtired staff. Many residents don't get an armchair to sit on after lunch yet there are many seats downstairs empty.
I strongly feel they should be able to sit comfortably as after all Cawood is now their home.
Reply from Lisa Murphy, Cawood House Manager at Cawood HouseThank you so much for your kind comments. It means a lot to hear that you feel your loved one is safe, well cared for and happy at Cawood House.
Thank you too for sharing your thoughts about the seating and the number of residents upstairs. This feedback is really important to us, and we completely understand how important it is for residents to feel comfortable and at home in their living spaces.
I have reached out to you to discuss your comments further and would be very happy to have another chat should you wish to do so. Thank you again for taking the time to leave a review and for your continued support of Cawood House.
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Review of

Wellcroft

from Sam S (Daughter of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of this care home. The staff are genuinely friendly, kind and attentive, and it's clear the residents are treated with respect and compassion. The level of care provided is excellent and residents are always supported and comfortable.
The home itself is consistently clean
and well maintained, creating a calm and welcoming environment. The food is standout, and thoughtfully catered to residents needs.
What truly sets this care home apart is the support shown not only to residents but also to visiting family members. I know my mum is in safe, caring hands.
Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your lovely review. It means the world to our team to receive such kind feedback.
We're so pleased that you've felt supported by our team and that your mum is happy, comfortable, and well cared for. Creating a warm, welcoming environment for both residents and their families is at the heart of everything we do.
Thank you for trusting us with your mum's care and for taking the time to share your kind words - it really is appreciated.
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Review of

Hen Cloud House

from Lynne B (Daughter of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently arranged a short respite stay at Hen Cloud for my mum, and I honestly couldn't have asked for a better experience. From the moment she arrived, the staff made her feel completely welcome and at ease, especially Richard, which was such a relief as she had been quite anxious beforehand.


The

care and attention she received were outstanding. Every member of staff was kind, patient, and genuinely caring-nothing ever seemed too much trouble. It was clear they took the time to understand her needs and preferences, which made a huge difference to her comfort and confidence.


The home itself was spotless, beautifully maintained, and had a really warm, homely atmosphere. Meals, which were varied and freshly prepared, were excellent and she loved having the option to join in with activities or simply relax in her room.


What stood out most for me was the peace of mind it gave our family. Knowing she was safe, happy, and well looked after meant we could truly relax during the break.

Reply from Kirsten Brindley-Biddulph, Hen Cloud House Manager at Hen Cloud HouseThank you so much for your lovely feedback, which I will be sure to share with the team at Hen Cloud House.
We're really pleased to hear your mum felt so welcome during her stay with us, and that Richard and the team helped her settle in and feel comfortable. It's great to know she enjoyed her time in the home, the food and the choice of activities, and that it gave you peace of mind knowing she was well cared for. Thank you again for your kind words.
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  • Value for Money

Awards / Recognitions (5)

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Frequently Asked Questions about Borough Care Ltd

Costs for care homes owned by Borough Care Ltd

Average costs per week for care homes owned by Borough Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Borough Care Ltd, based on 12 out of 12 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,218
Residential Dementia Care £1,206
All Care Types £1,218
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Borough Care Ltd own?

Borough Care Ltd own 12 Care Homes.

Which Borough Care Ltd Care Homes have the highest review score?

Shepley House, Bruce Lodge & Lisburne Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Borough Care Ltd to verify any information. View our terms and conditions. Borough Care Ltd has an Enhanced Service – more info.