Care Homes Owned by Borough Care Ltd

Thank you for all that you do.

y a visit from a Donkey!! The residents all seem really happy and so do the staff - both are really important to me as it shows that the home is well run and managed

Lovely ,clean facilities . Staff are friendly , approachable and chatty. Lots of wonderful activities offered to the residents. My friend is very settled there and enjoys the company of the other residents. Amazing menu.

The staff are lovely and always smiling.

Mum became a resident in September, settled very well and seems to be enjoying the company of other residents along with the activities. All staff are approachable, friendly professional and supportive with both relatives and residents. Out of the homes we visited I am glad we managed to get a place at Lisburne Court.

Bamford isn't just a home for grandma. it's a place of comfort, for me its become a place of gratitude.

Bamford Close is A good care home good staff and wonderfull care home excellent location on bus route etc plus parking bays etc. happy my mum is in Bamford Close and is taken care off. Mum has been a resident since (Nov 2022).

Always met by pleasant staff and made to feel welcome

The whole experience for me and my mum has been outstanding in every aspect which is reflected in the ratings.

My mum has been in Wellcroft since August 2026, a difficult time for my mum and family. However she soon settled in. Sam on reception is exceptional and helped me through all the necessities, clothes tagging etc. Since January 2026 there has been a big change in the home. Corinna has made a huge difference since being promoted to manager. A new ALF, Jenny has also made a huge difference to the feel of the home, with singing, music and lots of activities, and invaluable has been the 1:1 time with residents.. Corinna the 'new' manager and Ed, deputy are both amazing, working towards their management training whilst working full time. Thank you both. All the staff are helpful and friendly. When I've visited staff have popped their heads around the door like family, calling my mum Aunty Iris which she loves. The meals are great with a chso pleased Wellcroft accepted my mum. She is well cared for and safe. It means so much. Thank you.

Prior to going into residential care my dad was in and out of hospital, stopped being able to look after himself and had become depressed with life. Since he has been a resident at Bryn Haven he has regained his zest for life. He is extremely well looked after - nothing is too much trouble for the carers. It is a clean bright and peaceful environment. There are activities for the residents to get involved with and a beautiful garden to sit in. He is extremely well fed and really enjoys his meals there which is evident in that he has put weight on. He doesnt have dementia but he does chat to the dementia patients and he interacts with the carers who always treat him with care and respect. He has been a resident since November 2025. He feels safe at Bryn Haven and I feel he is safe and content there. I feel that becoming a resident in Bryn Haven has given my dad a new lease of life - I couldnt be happier that my dad is there.

This carehome is a community within the local community. People speak very highly of the standards and caring offered. I have had no hesitation in recommending Silverdale to others who have been searching for their relatives when looking for advice.

After 58 years of marriage, when my husband's Parkinson's took a sudden downward spiral early this year and his care needs could no longer be met safely in our home it was a very emotional time for myself, my husband and our sons and daughter. From from the time the Deputy Manager called for a home assessment, I was shown empathy and kindness. My husband was admitted to Hen Cloud two days later where we both knew he was in a much safer environment. Staff at all levels offered support to us both from day one, and have continued to be there for me when I have had an emotional 'wobble'....and there have been many 'wobbles' over the last three months. My husband is settled, enjoys the varied daily activities, good food, and tells me the staff cannot do enough for him. It is a bonus Hen Cloud employ activities co-ordinators who have time and enthusiasm to organise the interesting events for residents enriching their lives. Many thanks to all the Hen Cloud team.

Further to my last review, may I reiterate the wonderful care my relative has received. The recent change in management has been significant to the improvements in communication, activities and general enhancement of the surroundings during my mums lastest illness. I cannot describe the compassion shown to me and my family. I'm fully hugged out. Thank you.

My nanna is happy and comfortable at Silverdale, she loves the carers and the endless amount of hot chocolate they provide her! As a family we can relax knowing she is safe and happy.

My mother's room is always clean and smells lovely the cleaning staff do an amazing job

And that was over 2 years ago. The staff are amazing. very person centred. Caring .its such a brilliant place. the people who live there are very much cared for and it couldn't be better..as soon as you walk in from the reseption you are greeted with a smile and nothing is to much trouble..the support staff are always helpful..and care for my mum so well

My dad moved to Meadway a few months ago. He has required a lot of support in terms of the adjustment and his progression of dementia, and the staff at Meadway have been really pro-active and professional with this, working with secondary care teams to support him as needed. This has not been an easy process and the staff have been really committed to helping him. He is now starting to be much more settled, and appears much happier. Staff are very friendly, kind, and compassionate. He enjoys the food and the sessions where singers come in. I am really glad we chose Meadway for him.

I am extremely impressed with the care that my wife has at Meadway Court. The carers are kind, thoughtful and considerate towards my wife's needs . Not only do they look after my wife, they treat me with friendliness and professionalism when I visit. I am extremely grateful for all they do for my wife, myself and the rest of my family.

The home provides activities for the residents and actively encourages them to join in for example Mum enjoyed making a pizza the other afternoon. The staff also take the residents out to certain events. The home also holds a resident meeting every month where it can be helpful to meet other residents family members so that we can share stories about this awful condition.