Cawood House, Stockport, Greater Manchester
Cawood House, Stockport, Greater Manchester
Cawood House, Stockport, Greater Manchester

Cawood House is a comfortable furnished care home, with pleasant lounge environments and bedrooms, where high standards of personalised care are aspired to at all times.

The home has worked hard to build up a strong community reputation, maintaining positive relationships with residents and their loved ones through enhancing the quality of life.

The interior has been updated and tailored to suit the challenges faced by adults with dementia.

Group: Borough Care Ltd

Person in charge: Sophie Gardiner (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Day Care • Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cawood House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 14 Nov 2017

No Current Bed / Place Vacancies

Reviews

9.6 Cawood House has a Review Score of 9.6 (9.605)

The Review Score of 9.6 (maximum of 10) for Cawood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Cawood House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.605 for Cawood House is calculated as follows: ( (145 Excellents x 5) + (76 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 228 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cawood House is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cawood House?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    2

Reviewer Connection to Cawood House

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

The home in general is warm and friendly, staff are on hand to help and nothing is too much trouble.
I must say as a health care professional myself, I visit many homes, very few with such cleanliness! The carpets are clean and in good condition, floors swept, tables clean and always clean bedrooms and bedding.
My mum-in-law enjoys living in Cawood House. On random visits, she has always appears clean, ironed clothes and well-kept hair.
I will and have done already, recommend this home for any relative.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Clean, well organised, homely. I feel reassured that my dad is not lonely, as I know staff members visit his room regularly and also involve him in the activities taking place.
Quick action has taken place when my dad has required a nurse or doctor to visit.
Communication with patient and family has been very good.
Staff are friendly and cheerful always professional.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie Gardiner, Home Manager at Cawood House responded to this review on 16 Aug 2017:

Thank you for your kind feedback.

The home is very good. The staff are always pleasant and greet you nicely. Nothing is too much trouble.

How likely would you be to recommend Cawood House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sophie Gardiner, Home manager at Cawood House responded to this review on 08 May 2017:

Thank you for your kind feedback.

Excellent service and care is administered to my mother-in-law.
The staff can't do enough for you if you have any problems, they are all friendly and caring.
If one of the residents is upset they always take them out and calm them down, especially when visitors are around.
Some of the entertainment we have seen whilst visiting is to a high standard.
The staff deserve a pay rise.

How likely would you be to recommend Cawood House? Extremely Unlikely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sophie Gardiner, Home Manager at Cawood House responded to this review on 08 May 2017:

Thank you for your kind feedback.

The service to my Mum is first rate. I have always been kept in touch with how my Mum has been in Cawood House. I've always found the staff have been friendly and warm to my Mum and other residents.
Whilst I have been visiting my Mum, when there is a problem with other residents they are quick to deal with any problems and resolve any issues very quickly.
The staff definitely deserve a pay rise.

How likely would you be to recommend Cawood House? Extremely Unlikely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sophie Gardiner, Home Manager at Cawood House responded to this review on 08 May 2017:

Thank you for your kind words.

My mother moved into the care home in November full time. Cawood House is a clean, friendly, happy home, with activities each day. Attention to detail seems to be very good. Staff are excellent and easy to approach. Staff are always on the go. Mum seems to be relaxed and happy, which puts our minds at ease.

I would recommend this care home.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie Gardiner, Home Manager at Cawood House responded to this review on 08 May 2017:

Thank you for your kind feedback.

Very happy with the care provided.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie gardiner, Home manager at Cawood House responded to this review on 26 Apr 2017:

Thank you for your kind feedback

My father is always settled at Cawood House.
He is well looked after and secure, he is happy.
When we visit we are always well received and made at home.
Thank you.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie Gardiner, Home manager at Cawood House responded to this review on 21 Apr 2017:

Thank you for your kind feedback.

My mum has been a resident for 20 months now and is a very happy person. I was worried when I was told mum would need to go into a home, but from the first time we went to Cawood House our minds were put at rest.
Nothing was too much trouble. Mum has settled in within a week! The staff are wonderful with her. They always have time for her, do not rush her and will sit and chat with her. She is always clean and wearing her own clothes. I cannot recommend Cawood House and all the staff highly enough.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sophie, Home manager at Cawood House responded to this review on 06 Jan 2017:

Thank you for your kind feedback.

The care home is well managed throughout. The manager is 'hands on' and very approachable. The residents appear to be well looked after and the food is of a high standard. My relative has been there for 18 months with no issues at all.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Sophie, Home manager at Cawood House responded to this review on 04 Jan 2017:

Thank you for the lovely feedback

After mum was transferred to Cawood from another home, where she had had numerous falls and was generally very unhappy, she perked up straight away. The place is very clean and most of the time smells pleasant too. In the weeks since arriving, she's always clean, tidy, dressed and happy with herself. She's been out for trips, her food intake has increased and overall she is as happy as can be. Staff are polite and helpful.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sophie, Home manager at Cawood House responded to this review on 08 Dec 2016:

Thank you for your kind feedback.

Cawood House provides a safe and comfortable residence for my mother who has servere dementia. The management and staff are both professional and caring in the work they do.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Sophie gardiner, Registered home Manager at Cawood House responded to this review on 05 May 2016:

Thank for your valued feedback.

My mum receives good care, mum is always well presented, clean on each of my visits. Mum appears well fed and usually in good spirits.

How likely would you be to recommend Cawood House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie Gardiner, Registered Manager at Cawood House responded to this review on 17 Mar 2016:

Thank you for your kind feedback.

Just one of the several care homes of Borough care in Stockport. Most of these are good.

How likely would you be to recommend Cawood House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sophie gardiner, Home manager at Cawood House responded to this review on 16 Feb 2016:

Thank you for the feedback.

From first contact, enquiring about vacancies at Cawood House to settling my mother in, the service has been efficient, friendly, reassuring and very helpful. excellent liaison between family, professionals and services was provided. The care home is light, bright and welcoming. Rooms are comfortable. Staff are friendly and efficient. The grounds are well maintained and provide a calm outdoor area for residents to use. Furniture is user friendly, there are lots of sitting areas so that residents can choose according to their needs. We are very happy that mother has been allocated a place here.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie Gardiner, Manager at Cawood House responded to this review on 05 Jan 2016:

Thank you for your kind feedback.

Recommended by Age UK. Prompt, efficient communication and action. Availability immediate thank goodness! Welcoming, warm, friendly staff. Purpose built service. Clean and bright reliable and organised. Have mentioned the users move here and have heard positive comments from everyone aware of Cawood.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sophie, Manager at Cawood House responded to this review on 10 Dec 2015:

Thank you for your feedback.

My mum moved here from another care home, it's a lovely friendly home. Staff are very helpful and mum seems to be settling fine; rooms have vinyl on the floor which is 100% better than carpet and it's clean. Could do with this in the passageways, but apart from that happy with the home and care.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sophie, Manager at Cawood House responded to this review on 07 Dec 2015:

Thank you for the lovely feedback.

My mum seems to of settled in well, the staff are friendly and helpful. The home is clean and homely, needs vinyl flooring in passageways but apart from that I can't fault the home and I think my mum will enjoy living here.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is suffering from dementia so does not still have the ability to engage in conversations or activities such as reading, knitting, sewing, TV etc. She has all her other needs very well catered for by caring and generally cheerful staff who I feel i can approach with any concerns which may arise. They all seem to know mum and are tolerant of her condition. We are encouraged to pop in at any time. She has been in the home for 15 months now and it has given her family peace of mind after suffering a torrid time when trying to care for her in her own home.

How likely would you be to recommend Cawood House? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

November 2016

Care home of the year

Recipient: Cawood House

Date: Wednesday 09 Nov 2016

more details

Dementia initiative

Recipient: Cawood House

Date: Wednesday 09 Nov 2016

more details

March 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cawood House