Bamford Close, Stockport, Greater Manchester
Bamford Close, Stockport, Greater Manchester
Bamford Close, Stockport, Greater Manchester

Bamford Close is a charming home in scenic surroundings, offering a purpose-built environment tailored to adults with care needs and the professional practice of it.

The home consists of four units, each with ten bedrooms that are equipped with assisted bathing. There are numerous entertainments and interests for residents to enjoy.

A qualified team encourage independent living and look to build strong relationships with clients and their families.

Group: Borough Care Ltd

Person in charge: Lisa Murphy (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Bamford Close: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 02 Jan 2018

No Current Bed / Place Vacancies

Reviews

5.8 Bamford Close has a Review Score of 5.8 (5.795)

The Review Score of 5.8 (maximum of 10) for Bamford Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Bamford Close in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.232 for Bamford Close is calculated as follows: ( (21 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 69 Ratings = 4.232

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.563 Points relating to the number of positive Reviews for Bamford Close is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125 , then divided by 2 = 0.063

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bamford Close?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bamford Close

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Son of Resident/Service User
    1

Mum entered the home in November 2014. The staff are excellent. Food really good. Everyone makes you feel welcome whenever you visit your relative. Relatives are allowed to make a drink for themselves and not like other homes I have been into where the atmosphere is not friendly like Bamford Close. The only negative was the decor and chairs, but this has been rectified in the last couple of weeks. The gardens need a little TLC for summer. They are kept mowed and weeded but need some flowers etc so the residents can see them.

How likely would you be to recommend Bamford Close? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

What impressed us about Bamford Close was the genuine desire to provide the best emotional and physical support for the residents. Mum is settled and well looked after and I feel confident to raise concerns in the knowledge they will be dealt with quickly and professionally. Bamford Close is well equipped and able to deal with a wide range of physical needs and manage risks in a number of ways (chair sensors, floor sensors, crash mats) There are no stairs and they have an accessible garden which is lovely in the summer.

How likely would you be to recommend Bamford Close? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The very elderly lady when I visit is always well cared for and has definitely improved since going to live in Bamford Close. I also have a friend (in her 60's) who lives there and she certainly has good care (although her finger nails aren't always clean). There has only been 1 member of staff who I thought was rather negative with people.

How likely would you be to recommend Bamford Close? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Ines Kirby, Head of Care at Bamford Close responded to this review on 03 Nov 2015:

Borough Care is very sorry that you had a negative experience whilst visiting Bamford Close. Your comments have been passed on to the home manager and she will endeavour to discuss in forthcoming team meetings how others may perceive staffs behaviour and attitudes. Please do not hesitate to approach the Manager or Deputy Manager regarding any future concerns that you may have.

I have found my nan has been treated respectfully. Above all, they have worked hard to respect her independence and maintain her dignity.

How likely would you be to recommend Bamford Close? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum has been a resident at Bamford Close for five years. Mum used to go to day care there which she really enjoyed so it wasn't such a hard move for her when she had to have care at the time. There seemed to be a lot of activities going on. The food was good, staff were great over the years, the atmosphere has changed there does not seem to be as much entertainment etc. as there used to be. I am a firm believer that music is an important way and means of connecting with the people suffering with Alzheimer's. When I take my ipad to Bamford Close and play music from the 1930/1940's the ladies seem to join in and love it. (Also hymns) There also seems to be less staff, (more agency staff) than there used to be.

How likely would you be to recommend Bamford Close? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was reluctant at first when my mother entered Bamford Close, as I had hoped she would be able to continue living at home where she was familiar with her surroundings. But she had stopped wanting to be active, something she had always been. At the great age of 94 years old, she could no longer do things for herself. She has now been living at Bamford for three months and she has become much more active, using her walking frame to get around. She's very much enjoying her food again and having her hair done every week by the visiting hairdresser. She is taking much more interest in her appearance, asking for her earrings and lipstick. I am now very happy with the way my dear mum is progressing and long may it last. We are about to celebrate her 95th birthday and having a party for her at Bamford Close.

How likely would you be to recommend Bamford Close? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

January 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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