Bamford Close

I have found the staff to be really helpful and pleasant. They have made a difficult situation a lot easier. I think that it is due to the staff that my husband has settled in as well as he has.

The staff do a super job in a difficult environment and coped with the added pressure of the Covid crisis in a professional manner.

My dad is always in good spirits and well cared for.

It is a very nice place with very friendly staff, and my mum is very happy.

Mum seems happy and well cared for, which is my main concern, and staff very obliging and helpful. Nor worries. Keep up the good work.

First-rate care for which all my aunts family are very grateful. Thank you very much.

It would be a huge value to the care home if there could be an increase in care staff as it would provide more personal care and attention for each vulnerable resident.

The care home is very well run, caring for all the resident's needs. There is adequate staffing, but as always would benefit from extra staff to cover whenever they are short-staffed. If they were able to have voluntary helpers, this would also be of great value. The carers or helpers would have enough time then if staffing levels were increased, to spend that valuable important time needed with the vulnerable. I hope this issue can be addressed in all homes.

I visited Mumon three consecutive days as I live 200 miles away. Due to Covid restrictions, I was unable to look around the care home so cannot comment on cleanliness. All staff appear efficient, professional and caring towards Mum. She was well looked after and seemed happy and settled in her new environment. She passed favourable comments about food and activities. Overall I felt she was in good hands.

Mum has been at Bamford Close for three years now and although she struggled to settle in initially staff were extremely caring and supportive and she settled quite quickly. Due to her dementia she can sometimes be quite difficult to manage however, the staff are very patient and manage her behaviour in a extremely professional manner. Although the home is a little tired it is always kept very clean and I have never noticed any unpleasant smell which you can in some homes, although some of the furniture in the bedrooms could do with updating.

My mum arrived at Bamford Close Care Home not long before Covid 19. She settled in well and staff were very helpful. Her medical and dietary needs were met. During lockdown I have had confidence Mum is ok by receiving emails and phone calls. Staff are very friendly and supportive and they are doing the very best for my mum. A big thank you to all.

I reviewed several homes before placing my brother at Bamford Close. I was not wrong with my assessment. My brother is very happy and very well cared for and has settled in well. Obviously Covid has played a big part this year. Nothing is perfect (we live in the real world) but the care has been excellent. Any issues have been dealt with quickly. I have taken great comfort in knowing my brother is in the best place for his needs and they are being well met. I have over 20 years experience in the caring profession which gives me an insight and understanding of issues faced during this past very trying year. Bamford Close has been excellent, anyone who knows me professionally will tell you I have very high standards and I do not give praise casually.

P.s I can’t really comment on the food however I’m sure it’s excellent!!

Thank you for Dad' care/daily mental stimulation, very much appreciated, especially at this difficult time.

My husband was well turned out and appeared happy and contented although I noticed that his walking was unsteady and much slower. This is of concern and I would like to know how much exercise he is getting. Even in ‘lockdown’ exercise is very important to his health and well being. I am also concerned how much time he is spending in his room with very little stimulation. He spends most of his day either sleeping or staring at the wall. He says he likes being left alone in his room which is an option for the staff.

My dad has been Bamford Close since mid-January and I have always been struck by the openness and friendly welcome from the staff. During the COVID crisis, they have worked extremely hard to keep everyone informed. I have been very impressed with the clarity of information regarding the way in which family can now visit in safe ways.

Finding a place at Bamford close has been the nest we could wish for.

You can approach them with any issue you have at all times. Very welcoming place and not too big!

My mum is very happy here which also makes me happy.

This care home is very pleasant and happy place. The staff and management are very caring and hard working, consistently providing help and support for all the residents. The home has a positive atmosphere which helps lift people's spirit. I couldn't be happier with my mother's care overall. She has lived here for four years now and is more settled than ever this year, which I put down to the hardworking staff and management