Silverdale, Stockport, Greater Manchester
Silverdale, Stockport, Greater Manchester
Silverdale, Stockport, Greater Manchester

Silverdale practices residential care for older people, including for adults diagnosed with a form of dementia.

Scenic surroundings and a close proximity to amenities allows the home to help individuals enjoy a satisfying daily lifestyle, while a skilled care team is on hand to safeguard any health or well-being concerns.

Loved ones are made to feel welcome upon visiting, while carers receive quality professional development during their time at the home.

Group: Borough Care Ltd

Person in charge: Amanda Ryder (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 19

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Silverdale: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 14 Nov 2017

One long stay vacancy.

Reviews

9 Silverdale has a Review Score of 9 (9.025)

The Review Score of 9 (maximum of 10) for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Silverdale in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.493 for Silverdale is calculated as follows: ( (81 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 140 Ratings = 4.493

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.532 Points relating to the number of positive Reviews for Silverdale is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.4 Target = 0.532

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silverdale?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silverdale

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    3
  • Resident / Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I have just lost Mum and I could not find anyone better than the staff at the home. They are the most caring and friendly that you would find anywhere in Stockport. Mum was in Silverdale for around 2 and a half years. I send you all one BIG thank you for all you did.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband's stay at Silverdale was initially for 2 weeks respite care. On inspection of the home I was shown around and found the place to be very clean and all the staff that I met were very welcoming and friendly. My husband settled fairly well and seemed to enjoy the company of the service users and meal times. We would have liked him to remain at the home but we were told there were no vacancies. His name is now on the list.

How likely would you be to recommend Silverdale? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

The staff and the management strive to do their best! I have found staff caring and supportive to residents and the place is clean and bright. The team is well led and residents are treated with dignity and care.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4.4 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Activities: Good

Management: Good

Rooms: Excellent

It was a heart-wrenching decision to make when mum couldn't return home. The staff at Silverdale were so supportive when I came to visit showing me different options and allowing me time to make the room personal for my mum.
Within a few days mum settled in she looked 100% better in herself (after having a long hospital stay) she has even had her hair done by one fab hairdresser.
The staff are wonderful, I couldn't recommend it more.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We moved my dad into Silverdale in November. The whole experience has been amazing. From making the initial enquiry, being shown around and the way both my dad and family were made to feel welcome by all staff. We like the way a resident profile is completed so everybody is treated as an individual and care is taken to find out likes and dislikes. We feel as if a weight has been lifted from our shoulders. Thank you for everything.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent services given by all.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the service.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are excellent and provide outstanding levels of care. Visitors are always greeted in a friendly way.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been in Silverdale for two years. My mother was also in Silverdale for 2 months before she died. They both received excellent care. My fathers is well looked after he is kept clean and safe. My mother died in Silverdale and me and the family will always be grateful to the staff who looked after her and us at a very difficult time.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been a resident at Silverdale since July 2015. All the staff here have done their best to ensure her move here has been as smooth as it could be. I come and go visiting my mum as often as I want and at no time have I had any concerns regarding the standard of care in the home. All the staff try and make it feel as comfortable and homely as possible.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The overall care is quite good but there is definite lack of activities. A mum is not a complainer this is not a big problem but she has mentioned it to me. I understand that with a high number of dementia residents it is not easy to arrange a wide variety but unfortunately this does not affect residents like mum. Staff seem to be well thought of overall. Re security it took two years to obtain a key for mums room which seems strange.

How likely would you be to recommend Silverdale? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

Silverdale is a very friendly care home and the staff do their best to make it homely for everyone.

How likely would you be to recommend Silverdale? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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