Silverdale

Beautiful home. Every single staff member is so welcoming. Made my grandma feel like this is her home, and can't thank them enough. She is extremely happy there. Every concern you had, the managers have been so amazing and made me feel so at ease.

Silverdale is great in every way. From staff to management, they have always been so helpful. All communal areas are always clean and beautiful. Well done, all at Silverdale.

My grandmother went into Silverdale in December. Since living there, she has made new friends, is much happier, always smiling, tells us lots of stories of what she has been doing. Very settled.

The care and compassion given to my nanna is outstanding. Staff go above and beyond each day; nothing is ever too much trouble. The home has a warm atmosphere, and staff are always happy and always ensure I am updated.

Very caring staff, all very approachable and always happy to help. Mom has settled so well at Silverdale, and I can't thank the staff enough. The manager and the team - you are all very caring towards my mum.

Thank you so much; we all appreciate everything you do.

Are treating my mum with compassion and dignity. She says the food is very good.

I have been a CA for most of my career and know how hard it is in this profession. Silverdale, I thank you from the bottom of my heart, not only did you look after Mum, but your staff looked after me while I stayed by Mums side; you gave myself and my sisters more time with Mum, and that's time I will cherish; your staff are amazing. Wouldn't have picked a better place for Mum - you are amazing.

Mum was in Silverdale on respite but then was assessed by the social worker for residential care. She loved the place and classed it as her home. The staff have been amazing with Mum; she was only there six months, but they were like her little family. Unfortunately, Mum became very poorly and was on end of life; the home let us stay with Mum until she passed. They let my sister stay for 5-days while I and my other sister visited, they looked after all four of us, and we can’t thank them enough, each and every one of them was brilliant throughout the night and in the morning when Mum passed away. One member of staff went above and beyond making sure we were ok with food and drinks and taking care of Mums needs when she had passed away. We wouldn’t have wanted Mum to go anywhere else; their compassion and care were amazing. Thank you to the manager and her team at Silverdale.

The level of care is second to none; I couldn't ask for anything more for my mum. The staff are amazing and so approachable. The home itself is clean and inviting. Mum loves the food; there's so much variety. I know it feels like a home from home to her. Thank you, Silverdale, for all you do.

My grandmother is currently in Silverdale. She isn't the easiest of people due to her dementia, as she finds it hard to trust or get along with people she doesn't know. But being at Silverdale, they have brought my old grandma back, who is always laughing, smiling and having so much fun. The manager and the deputy manager took so much of their time to sit, speak and get to know her and bring her out of her shell. The manager is so professional, but in the same way, treats every resident like they are family. So does one particular lady, I've seen her at all the parties, and she is the first worker I see getting up and dancing, making every other resident have the best day ever whether they are dancing with her or laughing at her. I owe every single staff member a massive thank you on behalf of all my family.

I can not thank Silverdale enough for the care they have given to my grandmother. They are like family to her and also to us; the way they support her needs is amazing. She always has a smile on her face, which is just fantastic to see. She's always clean and freshly dressed, and the meals provided are spot on. It was such a difficult time for us as a family making the decision to put Gran into a home, but from the bottom of my heart, thank you to all at Silverdale; you have made the decision well worth it.

Highly recommend and have recommended this home!

Fantastic, caring home for my mum. I cannot fault the care provided for my mum, who is 93-years-old. The staff are lovely and take time under the very difficult circumstances we find ourselves in at this present time. The family have been made to feel welcome when visiting Mum, and I am very grateful to them.

Silverdale staff go the extra mile to make residents and their visitors very welcome. Visited today to see Mum, and the COVID restrictions were well explained and adhered to. They had remembered it was Dads birthday and made sure she had written a card for him. It’s these extra touches, over and above excellent care, that means so much.

My mum moved to Silverdale only 3-months ago, after being in assisted living for a number of years. When she moved to Silverdale, she had been neglected at the setting in Stoke, and along with Covid restrictions, she was in a bad way. She entered Silverdale and was welcomed from the outset. She thrived there. I could not believe the change; she had been unkempt and reclusive in Stoke, at Silverdale, she became a completely new person. She was cared for, engaged with people, and was happy. The staff all knew who she was, who I was and worked really hard to make sure Covid wasn't impacting too much. My mother sadly had a stroke a couple of weeks ago, which she didn't recover from. I am so pleased that her final few months had been there - I couldn't have wished for a better place for her to be; I just wish she'd had longer. The manager and her team go above and beyond for their residents.

I cannot recommend Silverdale enough and am so grateful for everything they do.

My Mum has just spent 7 weeks respite care in Silverdale, she has been extremely well looked after and enjoyed her time there. When the time comes I wouldn't hesitate for her to be cared for again by Silverdale.

It was a blessing when we secured a place within Silverdale #cre home. Mum was happy there from the start, which had not been the case in her previous home. The staff intuitively knew what mum needed. They were kind and patient. She loved the home-cooked food, and there was always something going on. I would not hesitate in recommending this care home.

My mum has vascular dementia. She had been in and out of hospital several times as she didn't want to get up and wasn't eating or drinking properly and she seemed depressed. Mum went into Silverdale for respite from hospital and I was happy she went there as she has stayed in for respite before and was really settled. We were all worried about mums health but now she seems to have a new lease of life, she is eating and drinking well has made friends so has plenty of company. All the staff are brilliant they go out of their way to help us cope during these hard times (covid 19) by arranging Facetime for us and sends us photos of mum from events they have held there. All say what a character she is, so definitely more like her old self. We cannot thank enough all the staff there for the care they give Mum and the peace of mind they give us. Keep up the amazing work you all do. Thank you.