Silverdale

20 Bents Avenue, Bredbury, Stockport SK6 2LF
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9.8 88 Reviews
  • Silverdale, Stockport
Silverdale provides accommodation for up to 47 residents and enjoys secure landscaped gardens, stimulating views and homely communal areas.

It is located in Bredbury, close to a variety of local shops, pubs and restaurants.

Film fans can enjoy regular screenings in Silverdale’s very own cinema, or they can choose to treat themselves in the home’s dedicated beauty salon, with frequent visits from local nail technicians and masseuses.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

Care Provided by Silverdale

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1168 – £1265
  • Self-Funded Residential Dementia Care: £1168 – £1262

These prices are only a guideline, please contact Silverdale to find out the exact price for your requirements.

Contact Silverdale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silverdale to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jade Martin (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
9.8

Silverdale has a Review Score of 9.8 (9.761) out of 10, based on 17 reviews in the last 2 years.
Over all time Silverdale has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Silverdale
  • 40
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Total of 88, showing 61-80
Review from Paul A (Son of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always impressed by the care displayed by the staff and the friendly relationships that they have with the residents.
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Review from Rodney P (Cousin of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited my relative for the last 4 years at Silverdale, I have found the staff very friendly and helpful and certainly caring and attentive towards her. They have kept me well informed of all procedures to her health care, which shows they are in line with the legal care procedures. Due to her
illness, she can no longer participate in social activities as she did in the past. Recently she had an urgent A&E visit to the hospital in the early hours of the morning. I was notified. She was accompanied by staff at all times. I am very grateful, showing how caring they are.
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Review from S B (Wife of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, we find the home satisfactory. It is annoying when possessions go missing never to be seen again, despite everything being named.
The staff are professional, pleasant, helpful, caring but not enough of them, especially at weekends.
They work very hard under trying conditions at times,
always with a smile.
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Review from David C (Son-in-law of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law has been a resident for around five months and the care and attention he has received since day one has been absolutely fantastic! We cannot praise ALL the staff enough. EVERYONE we met has been professional, caring and considerate - even during the middle of the night when staff are
obviously tired, they have been amazing.
The care home has a lovely, bright welcoming feel to it.
Every time we visit we ask how the staff are looking after him and without exception he always replies 'tip top - cannot fault them at all'.
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Review from B F (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is bright, welcoming, stimulating and well planned. The daily activities are interesting and fun.
The information boards are attractive, colourful and up to date.
Regular trips out provide additional treats for residents. Staff are always friendly and helpful to visitors and gentle and
understanding in their treatment of residents.
Residents are encouraged to participate in activities, challenging their minds and encouraging them to socialise.
Many thanks.
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Review from Ann F (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every experience we have had with Silverdale has been nothing but positive, whether it has been the surroundings, the interior or the staff. We had a hard decision to make in needing to get our Dad into full-time care but we have felt justified now as his care has been wonderful and the worries of him
being on his own have been forgotten.
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Review from Margaret G (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistent, caring, good environment.
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Review from M S (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is so happy here, he is well looked after and is always clean shaven and happy when I visit.
Having my father in such a lovely, caring home makes me feel less anxious and enjoy my visits.
Thank you to all the lovely, friendly staff.
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Review from Susan B (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is very well looked after. I am always welcome, no matter what time I go.
I have told a friend and her Mum is there.
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Review from Norma T (Wife of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has always been treated with care and consideration. I have always been greeted with warmth and as a friend when I visit him.
Reply from Sophie Gardiner, Area Manager at SilverdaleThank you for your kind feedback.
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Review from J S (Son of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and we appreciate they know us all by name. Nothing is too much trouble, very clean facilities and nice to see ongoing improvements.
Happy Dad, happy son!
Thanks to staff and management.
Reply from Sophie Gardiner, Area Manager at SilverdaleThank you for your kind feedback which we will pass to the team.
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Review from Mary W (Wife of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Silverdale to be very suitable. The care is very good and sympathetic.
Reply from Sophie Gardiner, Area Manager at SilverdaleThank you for your kind feedback.
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Review from Paul W (Son of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall view is that Silverdale is well run with excellent staff with possibly, a need to be increased.
The present staff are excellent and hard working and very professional which gives both myself and my family peace of mind.
Once again a big thank you to all involved.
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Review from Paul A (Son of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care home very good, the carers are extremely friendly and will go out of their way for you. The home is clean, the care my father receives is very good.
I get the same feedback from my brother and sister. We are all happy with his care.
Reply from Sophie Gardiner, Area Manager at SilverdaleThank you for your kind feedback which we will pass to the team.
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Review from Briggs (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother took a while to settle in Silverdale but now is settled and enjoys living here. The staff have worked hard to help her settle in which we are all grateful for.
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Review from D C (Son of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has looked after my mum for the past 8 months, she has enjoyed the home and the various activities that they take her on, as well as the internal activities provided. The standards seem very satisfactory to the residents that are there and they generally all seem happy, most of the time.
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Review from Paul G (Son of Resident) published on 22 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother could not be in a better environment, Silverdale care home has a lovely warm feeling every time I visit, my family say to me I made the correct choice for their nanna. All the staff are very caring, approachable and dedicated to the job they do for care at Silverdale.
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Review from Christopher G (Son of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just lost Mum and I could not find anyone better than the staff at the home. They are the most caring and friendly that you would find anywhere in Stockport. Mum was in Silverdale for around 2 and a half years. I send you all one BIG thank you for all you did.
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Review from J W (Wife of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband's stay at Silverdale was initially for 2 weeks respite care. On inspection of the home I was shown around and found the place to be very clean and all the staff that I met were very welcoming and friendly. My husband settled fairly well and seemed to enjoy the company of the service users
and meal times. We would have liked him to remain at the home but we were told there were no vacancies. His name is now on the list.
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Review from R T (Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the management strive to do their best! I have found staff caring and supportive to residents and the place is clean and bright. The team is well led and residents are treated with dignity and care.
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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Silverdale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Silverdale is calculated as follows: ( (168 Excellents x 5) + (33 Goods x 4) ) ÷ 201 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Silverdale is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (2)

Jade

Jade Martin

Job Title: Home Manager Joined: 2020

Jade Martin has worked at Borough Care since 2010 and has been the Home Manager at Silverdale since 2020. Since she was a baby, Jade has been around a care home environment due to her mum also being a previous Manager for Borough care. Jade loved seeing the way staff interacted with the residents and the bond they had. She became passionate about care and that’s where her story started.

Jade says the team at Silverdale is special because no matter the situation they always pull together to make every day the best it can be for our residents, adding 'the team at Silverdale always create new innovative themed days which all the team will join in to ensure residents are living life in colour each day.'


Jade's favourite thing about the residents is: that no two days are the same, there is always something to laugh and smile about every single day.


Jade says that visitors to Silverdale should expect a lively, friendly atmosphere with music always playing, and welcoming, and happy staff who are always willing to help and go the extra mile.

Lindsay

Lindsay Hadfield

Job Title: Activity Lifestyle Facilitator

Lindsay is our amazing ALF at Silverdale. When she was a young girl, she visited a care home with her school and loved sitting and chatting with everyone. At college, she was stuck as to what she wanted to do and then saw a job in a care home. 29 years later she still absolutely cherishes her job. She says 'The smile on our residents' faces each day when I come into work makes everything worthwhile.'


Lindsey is a Dementia Friend Champion at Borough Care, providing training to new colleagues and she has also been nominated for numerous company awards.

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