Shepley House

Eyam Road, Hazel Grove, Stockport SK7 6HP
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9.9 91 Reviews
  • Shepley House, Stockport
Shepley House is a purpose-built care home located in a residential area of Hazel Grove.

The home offers accommodation for 43 older people. The highly trained and experienced team provide dignified, personalised care ideally suited to those requiring support with dementia.

There is a good-sized garden which includes a large patio area.

The home also benefits from a dedicated activity and lifestyle facilitator, responsible for delivering a varied and engaging daily programme of activities.
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Care Provided by Shepley House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1190 – £1228
  • Self-Funded Residential Dementia Care: £1190 – £1228
The price(s) shown are provided by the care home. Contact Shepley House for full pricing details and T&Cs.

Contact Shepley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Shepley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jon Horan (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Shepley House Reviews (91)

9.9

Shepley House has a Review Score of 9.9 (9.919) out of 10, based on 29 reviews in the last 2 years.
Over all time Shepley House has 91 reviews.

Overall Experience
  • 71
  • 16
  • 2
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  • 0
Date Published
  • 91
  • 22
  • 24
  • 29
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Reviewer Connection to Shepley House
  • 33
  • 22
  • 6
  • 6
  • 5
  • 5
  • 4
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  • 2
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  • 1
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Total of 91, showing 1-20
Review from Sophie M (Granddaughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care home they go above and beyond with their residents and nothing is ever too much my grandad loves every minute spent there he dances plays games and socialising is on point well deserved the 5 stars
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
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Review from G J (Granddaughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've never seen my granddad happier and more intentionally cared for than at Shepley House! He has had a rough time this past while, so it's great to see him dancing and participating with so many things.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
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Review from S M (Granddaughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great place, deeply caring and go the extra mile for the residents to feel at home. Since staying at Sheply House my Grandad has been a lot happier and we can see the difference in his care has been a positive impact on him.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
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Review from Garry F (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff to have shown a great deal of kindness towards my mother. She was very happy at the home, which ensured she was stimulated with entertainment, activities and conversation. Standard of care was just brilliant. Thank you to the manager and staff!
Reply from Jon Horan, Home Manager at Shepley HouseThank you very much for your kind words and taking the time to review the home, I will be sure to pass on the lovely comments to our wonderful staff at Shepley house.
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Review from Colette G (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has received since being there is fantastic the staff are all lovely and all the activities are great fun we get sent photos too so we can see how much enjoyment is being had even when we can't be there in person
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words and taking the time to review, I will be sure to pass these on to the amazing team at Shepley house.
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Review from Diane B (Friend of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend became a member of the Shepley family in 2019 and spent a total of six and a half years in their care. During that time I visited him at many different times of the day or evening and was always made welcome, I never felt that I was in the way, even at evening whey they were preparing people
for bed.
The staff have always looked after him to the very best standards, nothing was ever too much trouble. They also looked after me and his wife when we had to go because he was ill, bringing tea and food to keep us going. The activities are varied, entertaining and geared to engage with all. I would not hesitate in recommending Shepley House to anyone trying to find the perfect place for their loved one.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your lovely words, I will be sure to pass these on to the amazing team at Shepley house.
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Review from Norma S (Wife of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was resident in Shepley House for 6 and a half years until his death in January of this year.
I have never, in all that time, had a moments worry or any need to complain on the wonderful care and attention he received. He loved the staff and the staff loved him. Every member of staff is
amazing and gives their best every day. They also looked after me as part of their family. If you are contemplating on Shepley House for a loved one, you will not find a better place.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your lovely words, I will be sure to pass these on to the amazing team at Shepley house.
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Review from Helen O (Sister of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff made Shepley House become home for my brother. There was entertainment and events every week. Jan took care to connect with Peter and find out what would make him feel settled and happy. They made us as a family feel at ease knowing he was safe and cared for. Thank you.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, i will be sure to share them with our amazing team at Shepley house
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Review from Debbie S (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire team at Shepley are amazing and go above and beyond in the care they provide for my father. We were in crisis caring for dad at home when we started looking at options. From the first walk through the door it felt like the perfect home for Dad, friendly staff, homely atmosphere, happy residents,
to John staying late to answer my questions.
Nothing is a problem for the team, they take everything in their stride, with care, compassion, understanding, experience, and humour. They engage with the residents and the residents including Dad are really happy. We are welcomed for visits at any time. Family can join in the events, of which there are many, and it's lovely to he able to get Dad up dancing which he has always loved. Today we are joining them for a valentines party with a buffet and ABBA theme. From regular music, therapy animals (which includes Shetland ponies in the home), trips out to name just a few.
Moving Dad to live at Shepley has been the positive decision
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to share them with our amazing team at Shepley house.
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Review from L F (Next of Kin) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 84 with severe altzimers. The manager Leah has gone above and beyond to accept my mums stay permanently and have placed her in her own room with ensuite. Staff are all amazing and couldn't ask for a better care home for her. She has settled in within 1week.
I can't praise them enough
for their help and support.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to our amazing team at Shepley house.
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Review from K M (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been at Shepley House since the end of January but she has settled in very well. All the staff are lovely and take time to talk to her. There is entertainment most afternoons to keep the residents interested and involved.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Anna T (Regular Volunteer) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been volunteering at Shepley House for over a year now. On every occasion I have witnessed nothing but compassion and professionalism from all members of staff.
The residents appear comfortable and it is clear their individual needs are being met. It is heartwarming to see how well this establishment
is run.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Katie P (Granddaughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so grateful to Shepley house for the amazing care they gave my grandad! Jan was absolutely amazing with him and took such great care of him she's truly one in a million! I can never thank you all enough! Im happy my grandad received the best care the months before his passing. Thank you! The atmosphere
is warm and welcoming. It really feels a lovely place to be cared for.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Dawn C (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad Jeff has been a resident at shepley now since August 2025; initially it took him a while to settle.
Now settled he has his cheeky smile all the staff love his humour he loves participating in the entertainment side and joining in with activities.


All the staff are amazing from John the

Manager, Jan the Activities Coordinator. Nicole the Admin lady Ash charlie Kim Lisa and all the other excellent team. Sorry cannot remember everyone's names you are all exemplary and do an amazing job.


my only negative feedback is missing clothing we have bought in expensive shirts and they are nowhere to be seen which i know can sometimes happen but still frustrating.


Thank you team of Shepley House for looking after my dad from family of Jeff

Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Wendy M (Daughter-in-law of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been at Shepley House since COVID , I cannot thank the staff enough for everything they do for her , I honestly believe she wouldn't be here if it wasn't for the care she gets . It is a warm friendly home from home . The staff go above and beyond to care for the residents , treating
them with dignity kindness and respect , some members of staff treat them as if they were their family !
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from G C (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in here for over a year and all staff have looked after mum as their own with love care and attention. Could'nt ask for more.. Mum is happy and settled in this home. The management are always on hand to discuss things with and are very helpful. When mum was'nt well they always kept in
contact with us.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Ian M (Brother of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother transferred to Shepley House in autumn 2025 on recommendations from several people.
The move has proved that not all care homes are the same. Here at Shepley he gets the level of interaction with staff and stimulation from the many activities on offer, both in house and on outdoor visits
and trips.
His general demeanour and well being have improved beyond recognition since he arrived and he clearly enjoys the banter and daily conversations.
I would heartily recommend Shepley as a first class choice and thank the staff for the excllent care they offer.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Lynn B (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jon and his staff at Shepley House are Brilliant, very very caring, the Entertainment is phenomenal something on every day , they go out on day visits Blackpool Light , Tea Dance , and a pantomime, it's quiet time at weekends, My Mum has been a resident since Aug 25 , when she arrived she couldn't stand
, now she is up Dancing and walking around without any Aids . She sits in the office with Jon and the team and talks to the residents who are Bed bound , I think she thinks she works there , I couldn't recommend Shepley any higher, it was the best day when we walked through the doors and met Jon and His Staff ,
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Fiona N (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a resident in October 2025. After a stressful and emotional struggle to get to that point I was dreading how she would react and settle. However, I've been amazed at the pain free reaction. Mum has settled down well and do quickly. To anyone else who is going through that awful time, I
can only say that Shepley House are excellent and I have no hesitation in highly recommending their care.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Review from Helen N (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is currently a resident at Sheply house after moving from another care home.
He is now so active and Happy and enjoying life again, he smiles ears to ears everyday and loves helping out
Thank to Jan, Charlie,Jon and the rest of the staff for making my dad extremely happy.
Reply from Jon Horan, Home Manager at Shepley HouseThank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Shepley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Shepley House is calculated as follows: ( (319 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 346 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shepley House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Jon

Jon Horan

Job Title: Care Home Manager Joined: 2013

Jon has been part of the Borough Care community since May 2013, starting as a Care Assistant and working his way up to Home Manager at Shepley House. Over the years, he has loved building strong, trusting relationships with residents and their families, making a real difference in their lives every day.


Jon is proud to lead such a caring, dedicated team and is passionate about creating a friendly, welcoming atmosphere where everyone feels at home. His favourite part of the day is greeting residents each morning and seeing the smiles, laughter, and happy moments shared with the team.

Frequently Asked Questions about Shepley House

What types of Care is Shepley House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shepley House have?

There are 43 Single Rooms.

What are the Facilities & Services at Shepley House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shepley House to the centre of Stockport?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shepley House to verify any information. View our terms and conditions. Shepley House has an Enhanced Service - more info.