Search...

Shepley House

Eyam Road, Hazel Grove, Stockport, Greater Manchester SK7 6HP
Borough Care Ltd Logo
Jobs
Shepley House logo
Shepley House, Stockport
Shepley House, Stockport
Shepley House, Stockport

Shepley House is a purpose-built care home located in a residential area of Hazel Grove.

The home offers accommodation for 43 older people. The highly trained and experienced team provide dignified, personalised care ideally suited to those requiring support with dementia.

There is a good-sized garden which includes a large patio area.

The home also benefits from a dedicated activity and lifestyle facilitator, responsible for delivering a varied and engaging daily programme of activities.

Loading travel time

Care Provided by Shepley House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,190 - £1,228N/A
Residential Dementia Care£1,190 - £1,228N/A

Contact Shepley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jon Horan (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Single Rooms with ensuite Wet Room (5)

Shepley House Reviews (91)

Submit a Review
9.9

Shepley House has a Review Score of 9.9 (9.919) out of 10, based on 29 reviews in the last 2 years. Over all time Shepley House has 91 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Shepley House
Loading...
Showing 91 reviews matching selected criteria
Review from A G (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

What can I say..? Dad needed a new care home as the place he was in was not a good fit. We needed to get this one right and boy is it right! Dad is the happiest we've seen him for a very long time, he is always doing something rather than just sitting in his room. The staff are always smiling and nothing is too much trouble. They literally think of everything. I can't think of anywhere else I'd rather my dad be. John, Charli, Jan (oh we do love Jan..) and everyone are amazing and Dad loves them all. Well done all at Shepley House, keep up the incredible work you all do

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia C (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

My mum has been in Shepley House for just over a year now. From day 1 she settled in and understood it was her home now. The staff are always nice and help with my mum's needs. They are all very caring. They have lots of entertainment with regular singers and people coming in. The rooms are nice and all the decor is of high standard in the lounges etc. I am very happy we found Shepley House for my mum

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B A (Wife of Resident) published on 25 July 2025 Submitted via Postal Card
Overall Experience

Everyone is very friendly & very happy to see you, the staff are very helpful & nothing is to much trouble, even the residents all seem very glad to see you & the house & my husbands room is very clean & tidy all the time.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for the lovely review, I will be sure to pass on the amazing comments and kind words to the team here at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C A (Son of Resident) published on 21 July 2025 Submitted via Postal Card
Overall Experience

I find everyone very friendly, very helpful and always happy to help. The home itself is very clean and tidy at all times. The residents here all seem happy and well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda M (Daughter of Resident) published on 22 May 2025 Submitted via Website
Overall Experience

Firstly, we would like to give a big thankyou to the amazing team at Shepley House, who have given Dad, constant exceptional care over the last four years. The staff at Shepley House, led by the Manager and the deputy, are a warm, caring, professional team, always treated dad with the utmost dignity and respect. Shepley House became Dad's home; everyone became an extended family to us. All the staff went above and beyond to make sure Dad was comfortable and had everything he needed. When we visited Dad, we were always made to feel very welcome, everyone was friendly, approachable and responsive to any questions we had. Dad had a lovely room, furnished with his own armchair, TV and personal belongings, which overlooked the large, lovely Garden. Shepley provide a full programme of entertainment and activities; Dad was encouraged to participate or just watch if that suited him. We would highly recommend Shepley House as Care Home, and we would give Shepley House 5 stars plus.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter-in-law of Resident) published on 5 November 2024 Submitted via Postal Card
Overall Experience

Staff are always very friendly and helpful both towards myself and my father in law. We are kept informed of what is going on with my father in laws care, either in person or by phone.

Reply from Jon Horan, Home Manager at Shepley House

Thank you very much for the lovely review, I will be sure to pass on the comments to the amazing team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine F (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card
Overall Experience

My mum has only been in a few weeks but has settled in really well. I am completely satisfied with the care she is receiving.

Reply from Jon Horan, Home Manager at Shepley House

Thank you very much for the lovely review, I will be sure to pass on the comments to the amazing team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet H (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

My dad spent many years in Shepley House and was cared for brilliantly, was so happy when 7 years later we had to make the decision to put Mum in care and Shepley had a room for her. Many of the lovely staff are still here and it is just like we have never been away. Mum has settled really well and is looked after with care and dignity. Massive big thanks to everyone.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for the lovely review, I will be sure to pass the comments on to the amazing team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H R (Sister of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

My husband and I visit weekly and find him well-looked after and comfortable.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for the lovely review, I will be sure to pass on your comments and review to the amazing team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K T (Son of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Mum seems to have settled well and looks comfortable when she is visited. Things do go missing from her room I now know and understand that this can't be helped. All the staff I have met or seen have been helpful and dealt with my mum in a respectful and dignified manner.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your review of Shepley House. We appreciate your understanding with regard to missing items, which we always do our best to locate. We will pass on your kind words about the care and dignity your mum has received to our wider staff team.'

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda M (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

Shepley House is an amazing place with amazing, dedicated and caring staff who are always friendly and helpful. My mum has lived here for over five years and I can't commend it enough. There are always activities going on and the food and beverages are first-class.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words. I will be sure to pass on the wonderful comments to the team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith M (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

Shepley House provides the highest levels of care to all residents and I know that my mum is much loved by the staff. The atmosphere is calm, friendly, clean and light. Beautifully decorated and no 'swirly' carpets - lovely tiled floors, always clean.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words. I will be sure to pass on the wonderful comments to the team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol M (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

Lovely staff who really care for the residents. The home is clean, light and bright and since the new manager arrived it is better than ever. Lovely calm and homely atmosphere.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words, I will be sure to pass on the wonderful comments to the team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maralyn H (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

We love Shepley House. Everyone is so very friendly and helpful. The atmosphere is warm and welcoming and our mum feels so at home here. She is happy and relaxed, a blessing. Thank you Shepley - greater than ever since the new manager arrived.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your kind words, I will be sure to pass on the wonderful comments to the team at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa R (Daughter of Resident) published on 1 March 2024 Submitted via Postal Card
Overall Experience

The staff and management are very helpful and friendly. Dad is in a caring home.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for the wonderful review and kind words, I will be sure to pass these on to our amazing team at Shepley.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L J (Daughter of Resident) published on 6 November 2023 Submitted via Website
Overall Experience

I’m not going to say in detail on here, but I do not recommend this home. I took my mother out last Sunday when I visited, without warning, and no one has even called me to ask why! Eight days have passed, if I were the manager I’d want to know why. I now have my 92-year-old mother at home with me.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for your comments, we have received your concern and we are investigating. However, we have tried to contact your mother’s next of kin since her departure from the home, and have had no response. We also know that you have contacted our local social worker team who in turn contacted us;...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Mary A (Friend of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience
A dear friend is a resident of Shepley House we visit her each week, and she gives us glowing comments on the wonderful staff and food.
She is very happy there, which gives us peace of mind.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma B (Daughter of Resident) published on 31 July 2023 Submitted via Website
Overall Experience

My mum has been a resident at Shepley House for two and a half years now, and in that time, we have experienced the full range of what it has been like as a resident and as a family member. Shepley went through a very difficult time with management changes and staff changes. At one point, it felt like there was a new manager every week! The home is currently being run by a new manager, who is excellent. He listens to his residents, his staff and to families of residents. He will do whatever he can to accommodate any additional needs your loved one may have. Since he has been in charge, there is now a full complement of staff on the books, the agency is only being used in absolute emergencies, the residents have loads of activities and trips to keep them entertained, and the home has improved no end. It may look old and a bit tired at times, but it is clean, welcoming and has a very caring environment which is clear from when you enter the home. Mum is extremely happy now. Well done, Shepley

Reply from Jon Horan, Home Manager at Shepley House

Thank you very much for your kind words; I will be sure to pass these on to our wonderful team at Shepley.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Howard B (Husband of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

The staff treat the residents with compassion and care. The manager and the team run the home where the resident's needs are the utmost priority. Efforts are made to create a nice atmosphere in the home. It's comforting to know my wife is being looked after. Also, I am made welcome on my visits to be with her.

Reply from Jon Horan, Home Manager at Shepley House

Thank you very much for your kind words; I will be sure to pass these on to the whole team here at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barry P (Friend of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience
I find Shepley House great! The staff are very friendly and attentive and actually appear to enjoy their job.
The management team genuinely listen to what you have to say and actively encourage you to discuss any questions the residents may have, which is excellent. The office side is run by one member of staff, who has every duty at her fingertips - excellent.

Shepley House - ten out of ten! Keep doing what you are doing.

Reply from Jon Horan, Home Manager at Shepley House

Thank you for the amazing comments; I will ensure the comments are passed on to the whole team here at Shepley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Shepley House.

Upcoming Events

There are no upcoming events for Shepley House.

Awards / Recognitions (3)

  • 31 Jan 2025Recipient: Borough Care Ltd
  • 31 Jan 2024Recipient: Borough Care Ltd
  • 28 Feb 2023Recipient: Borough Care Ltd

Accreditations

There are no accreditations posted yet for Shepley House.

Meet the Team (1)

Jon Horan
Jon HoranJob Title:Care Home ManagerJoined: 2013

Jon has been part of the Borough Care community since May 2013, starting as a Care Assistant and working his way up to Home Manager at Shepley House. Over the years, he has loved building strong, trusting relationships with residents and their families, making a real difference in their lives every day.

Jon is proud to lead such a caring, dedicated team and is passionate about creating a friendly, welcoming atmosphere where everyone feels at home. His favourite part of the day is greeting residents each morning and seeing the smiles, laughter, and happy moments shared with the team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shepley House to verify any information. View our terms and conditions. Shepley House has an Enhanced Service -more info.