






Shepley House is a purpose-built care home located in a residential area of Hazel Grove.
The home offers accommodation for 43 older people. The highly trained and experienced team provide dignified, personalised care ideally suited to those requiring support with dementia.
There is a good-sized garden which includes a large patio area.
The home also benefits from a dedicated activity and lifestyle facilitator, responsible for delivering a varied and engaging daily programme of activities.
Care Provided by Shepley House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Shepley House for full pricing details and T&Cs.
Contact Shepley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Borough Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Jon Horan (Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (43)
- Single Rooms with ensuite Wet Room (5)
Shepley House Reviews (91)
Shepley House has a Review Score of 9.9 (9.919) out of 10, based on 29 reviews in the last 2 years.
Over all time Shepley House has 91 reviews.
My wife has been in Shepley House for seven months. She is very happy and enjoys the surroundings. Care staff are very kind and supportive, the activities person is very good.
I am happy that my wife is here and enjoying her state of life.
Mum always seems happy and well cared for the staff are friendly and helpful with the residents always calling them by name and having a little chat with them. We are always made welcome and encouraged to ask any questions.
Thank you so much for your lovely comments. I will ensure everyone knows.
I think the residents have an excellent standard of care and attention. The staff are very caring in all departments.
Thank you for a lovely review. The team will be very pleased.
The time my friend has been here I found the place clean and well organised. I would like to mention the staff are very helpful and pleasant. I would recommend Shepley House if I was asked.
Thank You. Opinions count to ensure we are doing everything correctly and that our residents, friends and families feel comfortable at Shepley House.
The standard of food is excellent and there is always plenty of choice.
Recently an activities officer has been employed at the home. This now means that activities are arranged on a daily basis which is a very positive move. This new member of staff is full of energy and enthusiasm and does an excellent job. It was my mum’s birthday recently and a singer was brought in to entertain her and the residents. My mum loves to sing along and despite her Alzheimer’s disease, she knows all the words to the songs. The kitchen staff also baked her a cake.
My mum is happy at the home and I am also happy with the level of care she receives.
Thank you so much for your kind words. I will pass onto everyone and its a pleasure to have your mum stay with us. The staff work very hard and the enthusiasm shown is uplifting to all!
Excellent support from all staff who are caring. Food is excellent. My husband has been a resident for 6 months now and he is very happy and settled. The activities coordinator works very hard to provide many varied and stimulating activities including Chinese culture with Chinese New Year being celebrated.
Thank you so much for your lovely words and I speak for myself and the staff team that we are all very very pleased and it is a pleasure.
She is enjoying herself in the activities they encourage her to do.
She is eating well and seems physically fitter than she has been for a number of years.
The staff are friendly, helpful and caring and there is a good atmosphere.
The new management team seem to be making some positive improvements.
Well done and keep going!
Thank you for your lovely comments. Myself and all the team have one thing on our minds and that's to ensure a happy, friendly environment for all.
Our mother came into this care home in November 2014. She settled in well and is very happy here. This was a huge relief to her family. During this time we, her family, have witnessed some changes but more recently there was a change of manager. She has definitely brought new life and ideas to the home. An example of this is that all the resident's doors now look like proper house front doors with letterboxes. The activities in the home are often varied and run exceptionally well by a very kind and enthusiastic lady. The staff, carers and management are all very capable and excellent at coping with the challenges they face at dealing with the needs of the residents.
Mum was looking forward to going into Shepley whilst we were away, and it gave us peace of mind too.
We spoke to Mum everyday and when we returned home and picked Mum up, she had said how well cared for she had been.
Thank you to all the staff. Mum is staying again in May, and she is looking forward to seeing everyone again.
The review for my mum was carried out in a very friendly caring manner. My mum has alzheimers, however, she was still included in all conversations. The social worker, assistant and the care home officer were all talking to mum which made her relaxed and she enjoyed the review. All aspects of my mum's care were explained fully to my brother and myself. After the review we left feeling confident that our mum was in a very safe and caring environment which we feel may also broaden our mum's ability for the future.
Overall, a good home for my mother. Staff are very diligent and caring in their day to day dealings with the residents. My only real concern is the lack of security on the front entrance - visitors need to be seen and told to sign in properly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Shepley House.
There are no upcoming events for Shepley House.
Awards / Recognitions (3)
- 31 Jan 2025Recipient: Borough Care Ltd
- 31 Jan 2024Recipient: Borough Care Ltd
- 28 Feb 2023Recipient: Borough Care Ltd
Accreditations
There are no accreditations posted yet for Shepley House.
Meet the Team (1)

Jon has been part of the Borough Care community since May 2013, starting as a Care Assistant and working his way up to Home Manager at Shepley House. Over the years, he has loved building strong, trusting relationships with residents and their families, making a real difference in their lives every day.
Jon is proud to lead such a caring, dedicated team and is passionate about creating a friendly, welcoming atmosphere where everyone feels at home. His favourite part of the day is greeting residents each morning and seeing the smiles, laughter, and happy moments shared with the team.
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