Bruce Lodge, Stockport, Greater Manchester
Bruce Lodge, Stockport, Greater Manchester
Bruce Lodge, Stockport, Greater Manchester

Bruce Lodge is a forty-seven capacity care home set in scenic surroundings, purpose-built to suit many specialist care needs, including being ideal for adults diagnosed with dementia.

Enclosed gardens and views of woodland are popular with residents, while there is much to do in the home itself, with professional care practiced alongside support for personal interests and flexible activity programmes.

The dignity of residents is central to all decisions made, while home-cooked food is another satisfying addition.

Group: Borough Care Ltd

Person in charge: Lisa Martin (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 47

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Bruce Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 14 Nov 2017

No Current Bed / Place Vacancies

Reviews

9.3 Bruce Lodge has a Review Score of 9.3 (9.342)

The Review Score of 9.3 (maximum of 10) for Bruce Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Bruce Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.491 for Bruce Lodge is calculated as follows: ( (107 Excellents x 5) + (36 Goods x 4) + (23 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 167 Ratings = 4.491

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.851 Points relating to the number of positive Reviews for Bruce Lodge is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9.4 Target = 0.851

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bruce Lodge?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bruce Lodge

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    4
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

A good care home with a nice garden. Most of the staff are enthusiastic and caring.
Residents can wander into other residents rooms which isn't good.
There are activities and outings if residents are able to participate.
Unfortunately, the turnover of chefs is a problem, especially if the resident is on 'soft' food. The quality of the meals goes up and down with the different chefs. After our four years at the home, the differing levels of dementia are eroding the calmness of the home.

How likely would you be to recommend Bruce Lodge? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mum has been at Bruce Lodge for a number of years now. She continues to remain hearty despite several physical setbacks, due I'm sure, to the diligence of staff.

As I live abroad and can visit only every couple of months, so it is a great comfort to know that there are people who know and understand mum's foibles and needs and can keep her safe and settled in a secure environment despite the challenges she may present for them.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mother welcomed to Bruce Lodge where her twin sister already resides. Staff very helpful to establish her in her room. Staff allow my mother and sister to be together for meals or in communal seating areas and to have time apart if they have spent enough time together. The meals are of good quality, offering choices of food. Residents are offered drinks throughout the day. When my mother had fallen out of bed, a deep soft mat was put beside her bed. The home is clean and tidy. Each room has an ensuite wet room. There are a good variety of activities to keep the residents occupied and interested. The home is purpose-built and furnished and decorated to a high standard. There is efficient laundry service.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother has been a resident at this care home for 6 years (she is now 102). She has always been treated with care and respect. For several years she was able to joke and tease with the staff and they enjoyed responded. As she became progressively weaker and incontinent they have been patient and kind.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

In an ideal world, 2 or 3 more staff would be useful. At weekends particularly, there doesn't seem to be enough to care for the number of residents.

How likely would you be to recommend Bruce Lodge? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

My mum is being well cared for by the staff, as her medical requirements increase as she ages it is very reassuring to know that despite her mood swings, caused by her Dementia, 'they love her to bits'

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Bruce Lodge for many years and I can only praise the wonderful staff for the care she has received.
She has always been very happy there and despite her condition has been treated with dignity and respect.
I would not hesitate to recommend this home to anyone with a relative who has dementia.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been at Bruce Lodge for over 4 years now and continues in good health physically, despite quite considerable setbacks, including a broken neck just over a year ago. After a prolonged stay in hospital, mum returned to Bruce Lodge having lost continence for the first time and had deteriorated mentally.
Now she has regained continence and although more confused in her speech, she continues to be largely responsive and interactive, particularly on a one to one basis. I applaud the staff for the diligence and patience in helping her regain these important facilities.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff cope very well with dementia and all it's problems. Also have good relation with the resident's families. More stimulation needed but that is not the fault of the staff. Needs a specialist.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

To date, the experience the family has had regarding my mother's care has been excellent in every aspect both she and the family are extremely happy with it. From the kind consideration of the staff and their attentiveness to the professionalism of the care she received when she broke her hip and still receives keeping her both safe and happy.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bruce Lodge has a very friendly and homely feel to it and the staff are fantastic!. They are approachable , always on hand, caring, understanding, tolerant, sympathetic and if there is a problem they find a solution. This is a breath of fresh air after previous care homes I have experienced.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Bruce Lodge were excellent. I was very pleased with the way mum was looked after during the 3 and a half years she was there. The staff also kept me full informed of any problems or even minor health issues such as falls. In addition, the staff at Bruce Lodge were in regular contact with me and were professional and courteous at all times.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum, now aged 91. has been at Bruce Lodge since October 2014, when her needs intensified and she was unable to remain at home. We live over 200 miles away and visiting her frequently is difficult. Mum has multiple illnesses, which include poor eyesight, arthritis which affect her mobility and safety, and macular dementia which effects her comprehension of the world around her. This has made her more angry and volatile. She dislikes loud noise levels, and unfortunately, at first, the staff did not realise how aggressive it made her to be sat near a television. However, since then the staff have shown themselves to be very considerate, caring and capable. When we have visited, we have always found mum clean, well dressed and groomed, and well fed. Her room and en-suite bathroom were always tidy and spotless. When mum needed medical care, the staff have been prompt to act, and have notified the medical services and when necessary accompanied mum to the dentist or eye hospital. I cannot praise the staff more highly.

How likely would you be to recommend Bruce Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff at Bruce Lodge are very kind and caring. They are always busy but seem concerned for the welfare of all the residents. Bruce Lodge is comfortable and the rooms are maintained to a high standard. I like the way that there are different communal areas which are not all dominated by televisions. There are regular social activities which residents can join in if they wish to.

How likely would you be to recommend Bruce Lodge? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Lisa Martin, Manager at Bruce Lodge responded to this review on 05 Feb 2016:

Thanks ever so much for your lovely comments and kind words.
Appreciated very much.

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Awards / Recognitions

July 2016

Job Vacancies

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Care Home Idol 2016

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