Bruce Lodge

Turncroft Lane, Offerton, Stockport SK1 4AU
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9.6 58 Reviews
  • Bruce Lodge, Stockport
Bruce Lodge is a modern, recently expanded, two-storey building with secluded landscaped gardens, offering pleasant views from outdoor balconies, and overlooking Woodbank Memorial Park and Vernon Park in Offerton.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

The dignity of residents is central to all decisions made, while a dedicated activity and lifestyle facilitator is responsible for delivering a varied and engaging daily programme of activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Stephanie Pickard (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (66)

Bruce Lodge Reviews (58)

9.6

Bruce Lodge has a Review Score of 9.6 (9.585) out of 10, based on 14 reviews in the last 2 years.
Over all time Bruce Lodge has 58 reviews.

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Review from D M (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for nearly five years. In this time she has received love and care from all the staff, not only this month but in all the years. The staff are brilliant, any problems sorted, phone calls to update on mums health. What a great place, always clean and the food looks lovely - homemade.
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Review from L F (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no worries about my mothers care. She is really happy here, thinks she is in a nice hotel. It is nice we can visit at any time and find the staff so friendly, it's a pleasure to visit.
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Review from Elaine O (Wife of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Bruce Lodge too highly. My husband has been there for almost a year and is now reaching his final pathway. The standard of care has been exceptional. Without the support of the carers and managers at Bruce Lodge, I would have gone under. The management team is always available and approachable,
the staff are pleasant, conscientious and caring. Finally, I love the fact that I always see the same staff faces when I go there.
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Review from Yvonne S (Daughter of Resident) published on 28 September 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
When we initially chose Bruce Lodge for our Dad, we were happy with what was offered. There have been a lot of changes since the beginning of 2018 and not for the better. On entering the home, there were always residents sitting together chatting and keeping each other company and whom always had
an 'hello'. This has all changed in that there is now a bus stop and a bench and no-one sits there anymore. The old dears just sit in their respective lounges.


They used to have 'pie and pint nights' for the residents and other activities going on but there is nothing now. They have closed the bar area and changed it into a sweet shop.


If I thought a move would not upset my Dad, I would move him elsewhere.

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Review from A P (Brother-in-law of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was a resident in Bruce Lodge for three and a half years prior to his death.
We, and everyone that visited him, found his care to be excellent. We had great difficulty to find a good care home for him. We found Bruce Lodge after a long search and I hope this review will help others
who are in a similar situation. Not only were they excellent but very good value for money compared to other care homes.
Reply from Rosaleen Charles, Home Manager at Bruce Lodge

We are so pleased that your experience of care was possitive

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Review from L P (Daughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Bruce Lodge for a number of years now. She continues to remain hearty despite several physical setbacks, due I'm sure, to the diligence of staff.


As I live abroad and can visit only every couple of months, so it is a great comfort to know that there are people who know and understand

mum's foibles and needs and can keep her safe and settled in a secure environment despite the challenges she may present for them.
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Review from C M M (Wife of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A good care home with a nice garden. Most of the staff are enthusiastic and caring.
Residents can wander into other residents rooms which isn't good.
There are activities and outings if residents are able to participate.
Unfortunately, the turnover of chefs is a problem, especially if the resident
is on 'soft' food. The quality of the meals goes up and down with the different chefs. After our four years at the home, the differing levels of dementia are eroding the calmness of the home.
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Review from Julie W (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother welcomed to Bruce Lodge where her twin sister already resides. Staff very helpful to establish her in her room. Staff allow my mother and sister to be together for meals or in communal seating areas and to have time apart if they have spent enough time together. The meals are of good quality,
offering choices of food. Residents are offered drinks throughout the day. When my mother had fallen out of bed, a deep soft mat was put beside her bed. The home is clean and tidy. Each room has an ensuite wet room. There are a good variety of activities to keep the residents occupied and interested. The home is purpose-built and furnished and decorated to a high standard. There is efficient laundry service.
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Review from S D (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at this care home for 6 years (she is now 102). She has always been treated with care and respect. For several years she was able to joke and tease with the staff and they enjoyed responded. As she became progressively weaker and incontinent they have been patient and kind.
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Review from P H (Son of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In an ideal world, 2 or 3 more staff would be useful. At weekends particularly, there doesn't seem to be enough to care for the number of residents.
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Review from R J (Son of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is being well cared for by the staff, as her medical requirements increase as she ages it is very reassuring to know that despite her mood swings, caused by her Dementia, 'they love her to bits'
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Review from Janet H (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Bruce Lodge for many years and I can only praise the wonderful staff for the care she has received.
She has always been very happy there and despite her condition has been treated with dignity and respect.
I would not hesitate to recommend this home to anyone with a relative
who has dementia.
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Review from L P (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Bruce Lodge for over 4 years now and continues in good health physically, despite quite considerable setbacks, including a broken neck just over a year ago. After a prolonged stay in hospital, mum returned to Bruce Lodge having lost continence for the first time and had deteriorated
mentally.
Now she has regained continence and although more confused in her speech, she continues to be largely responsive and interactive, particularly on a one to one basis. I applaud the staff for the diligence and patience in helping her regain these important facilities.
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Review from W B (Husband of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff cope very well with dementia and all it's problems. Also have good relation with the resident's families. More stimulation needed but that is not the fault of the staff. Needs a specialist.
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Review from Kay D (Daughter of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bruce Lodge has a very friendly and homely feel to it and the staff are fantastic!. They are approachable , always on hand, caring, understanding, tolerant, sympathetic and if there is a problem they find a solution. This is a breath of fresh air after previous care homes I have experienced.
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Review from Carl W (Son of Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Bruce Lodge were excellent. I was very pleased with the way mum was looked after during the 3 and a half years she was there. The staff also kept me full informed of any problems or even minor health issues such as falls. In addition, the staff at Bruce Lodge were in regular contact with
me and were professional and courteous at all times.
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Review from Jane M (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at Bruce Lodge are very kind and caring. They are always busy but seem concerned for the welfare of all the residents. Bruce Lodge is comfortable and the rooms are maintained to a high standard. I like the way that there are different communal areas which are not all dominated by televisions.
There are regular social activities which residents can join in if they wish to.
Reply from Lisa Martin, Manager at Bruce Lodge

Thanks ever so much for your lovely comments and kind words.
Appreciated very much.

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Review from R J (Son of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum, now aged 91. has been at Bruce Lodge since October 2014, when her needs intensified and she was unable to remain at home. We live over 200 miles away and visiting her frequently is difficult. Mum has multiple illnesses, which include poor eyesight, arthritis which affect her mobility and safety,
and macular dementia which effects her comprehension of the world around her. This has made her more angry and volatile. She dislikes loud noise levels, and unfortunately, at first, the staff did not realise how aggressive it made her to be sat near a television. However, since then the staff have shown themselves to be very considerate, caring and capable. When we have visited, we have always found mum clean, well dressed and groomed, and well fed. Her room and en-suite bathroom were always tidy and spotless. When mum needed medical care, the staff have been prompt to act, and have notified the medical services and when necessary accompanied mum to the dentist or eye hospital. I cannot praise the staff more highly.
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Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Bruce Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.585 for Bruce Lodge is calculated as follows: ( (109 Excellents x 5) + (43 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 164 Ratings = 4.585
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bruce Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Stephanie

Stephanie Pickard

Job Title: Care Home Manager Joined: 2024

Stephanie Pickard joined Borough Care in 2024, bringing with her a wealth of experience and passion, having dedicated 25 years to the care sector.
Stephanie’s journey began as a Care Assistant, where she quickly demonstrated her commitment and expertise, leading her to roles as a Senior Carer, Team Manager and Care Home Manager. Stephanie’s vision for Bruce Lodge is to create a warm, family-like atmosphere. She is committed to fostering a person-centred approach, ensuring that every decision is made with the best interests of the residents at heart.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bruce Lodge to verify any information. View our terms and conditions. Bruce Lodge has an Enhanced Service - more info.