Bruce Lodge

Turncroft Lane, Offerton, Stockport SK1 4AU
Review Us
9.8 66 Reviews
  • Bruce Lodge, Stockport
Bruce Lodge is a modern, recently expanded, two-storey building with secluded landscaped gardens, offering pleasant views from outdoor balconies, and overlooking Woodbank Memorial Park and Vernon Park in Offerton.

It is purpose-built to suit many specialist care needs, being ideal for adults diagnosed with dementia.

The dignity of residents is central to all decisions made, while a dedicated activity and lifestyle facilitator is responsible for delivering a varied and engaging daily programme of activities.
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Care Provided by Bruce Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1178 – £1178
  • Self-Funded Residential Dementia Care: £1178 – £1178
  • RESPITE Self-Funded Residential Care: £1178 – £1178
  • RESPITE Self-Funded Residential Dementia Care: £1178 – £1178

These prices are only a guideline, please contact Bruce Lodge to find out the exact price for your requirements.

Contact Bruce Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bruce Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stephanie Pickard (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (66)

Bruce Lodge Reviews (66)

9.8

Bruce Lodge has a Review Score of 9.8 (9.750) out of 10, based on 20 reviews in the last 2 years.
Over all time Bruce Lodge has 66 reviews.

Overall Experience
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Reviewer Connection to Bruce Lodge
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Total of 66, showing 21-40
Review from Louise S (Daughter of Resident) published on 29 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mother has been a resident for 6 years and is 96. She has suffered from falls, UTIs, and a bout of pneumonia. There are no actual 'nursing staff' employed by the Home which worries me. I have always been kept informed of any health issues she has. The home is always clean and the food seems good. She
has never been one to join in but the cost of the trips is so expensive that after all these years, I cannot afford them on top of hair and chiropody appointments, buying all her clothes and toiletries, etc. There have been times when I have needed a member of staff to help me and no one has been available. My main gripe is the state of her wardrobe as most of her clothes are stuffed into drawers or on the floor and also the loss of clothes and personal belongings. Stolen might be a better word!
The laundry destroys a lot of items.
The senior staff deserve a medal but I see a lot of lower grades on their phones all the time. The constant change of managers hasn't helped.
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Review from Julie P (Daughter of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident at Bruce Lodge for almost three years now and although there have been some difficult times (particularly through COVID restrictions) I cannot fault the Care staff highly enough. They are extremely caring and considerate and treat my Mum with dignity and respect. The same can
not be said of the Management Team over the last year to 18 months, and communication from senior management has been very poor. Thankfully this now appears to have been addressed and I am happy to report that since the interim manager and new administrator took over, there has already been a significant improvement.
Mum's room is always clean and tidy and the food cannot be faulted. Mum has been on one trip since being in Bruce Lodge and hopefully she will be involved in more in the future.
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Review from Chris C (Wife of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Bruce Lodge to be an excellent care home. The staff are excellent and really care for the residents with possibly a couple of exceptions. The present manager is excellent together with her deputies who are all very friendly and approachable. Any issues are dealt with quickly and with utmost care.
The food appears to be of good quality. Could possibly be more in way of ‘entertainment’ as such to keep residents alert. Maybe better care of the laundry could be had but very difficult with residents' care needs. I would highly recommend Bruce Lodge.
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Review from Vivien S (Sister of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was recently admitted to Bruce Lodge and I cannot thank all the staff enough for their amazing care. Everyone treated my sister with the utmost kindness, care and respect and all very friendly, she settled in very well. Food was very good and plenty on offer. Rooms excellent and very clean.
I would highly recommend Bruce Lodge to family and friends for their parents/relatives. Nice surroundings. Thanks again to your wonderful caring staff.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for your lovely review. The staff team work so hard and we are so proud of them. We will make sure to share this review with them.
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Review from Tara L (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 4 years, and going Bruce Lodge has a daycare centre, before that for 4 years. I find The staff do their utmost to look after my mum, everyone’s so very nice, and really do look after my mum. They can't do enough for her, and would never want my mum to be anywhere else.
All the staff are very professional in what they do, there has been emergency times. When my mum had a mini stroke, or fallen out of bed, staff have gone above and beyond, to call an ambulance, and get them there straight away to care for my mum in time. The activity Elves who work within Bruce Lodge, do a great job too. They do loads activities, and set great shows up at the home, and great day trips out, and always do activities with my mum. I haven't got any bad words to say at all, it’s a pleasure to get to know all the team. All the management, and all the care assistants and Activity Elves, well done to you all you need medals. Thank you.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for you kind words. We will make sure this is shared with all of the team at Bruce Lodge - we are proud of everybody for all of their hardwork and dedication.
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Review from Leeanne G (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in well and has made many new friends. She enjoys the day trips and the fact that there is always somebody around to have a cup of tea and a chat. Thank you to the staff for a great job.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you for your kind words - we are so proud of our team and I will be sure to share this with them.
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Review from Gill R (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to the Discharge to Assess Unit after leaving hospital. During this time it became evident that she would require full-time care. After viewing several other homes which weren't suitable, I was very pleased when a full-time place became available at Bruce Lodge, especially as Mum
had got to know many of the staff and the place was familiar to her. She has a nice room overlooking the garden.
The place is always clean. The staff are extremely friendly and helpful, and always keep me up-to-date.
The food is adequate. There are beautiful outdoor spaces, although these could be maintained much better than they are. There is the added bonus of parks on the doorstep, which is ideal for taking Mum out in her wheelchair.
I was extremely concerned about my mum going into a care home, but after some initial difficulties, I am very happy with the care she receives.
Thank you to everyone at Bruce Lodge.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you for your kind words, it's a pleasure caring for Mum and we will make sure your review is shared with the team.
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Review from Michelle F (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be any happier with the care Bruce Lodge provides for my Mum.


The home is welcoming and staff always courteous, friendly and informative.


All areas are spotless and most importantly my Mum is happy and settled.

Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you for such a lovely review, we are so proud of the team and I will ensure this is shared with them.
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Review from Joy A (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been so supportive of my Dad as he has had a number of extra health issues. They consult me on any decisions and are quick to resolve any problems. The washing/clothing situation seems to have improved and the new system working much better.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you for a wonderful review, we have worked hard after listening to feedback about improving our laundry system, and will ensure we continue to listen to this feedback. Thank you and I will ensure this is shared with the team.
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Review from Susan S (Sister of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister became a permanent resident at Bruce Lodge over a year ago. Since then she has improved greatly physically with good food, made on the premises, and the care given. Although her dementia has progressed considerably, she is kept occupied and stimulated with regular activities at Bruce Lodge,
occasional walks in the park, and outings, all of which she enjoys. My consent is always sought for out of premises events and she has a monthly one to one care day.
As I live very far away, I am unable visit her often, but I keep in touch with her via video chats at least once a week, and more often when possible, organised by her carers. On these occasions, she is always nicely turned out, nails colourfully polished and is chatty and cheerful. I spent 7 weeks with her last year to help her settle in and the management and staff could not have been more helpful. The premises are spotless. I am happy with the care that Bruce Lodge is providing for my sister.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for such a lovely review. We were incredibly proud of our team and will ensure this review is shared with them.
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Review from Gillian C (Niece of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to you all on the Assessment Unit. Every one of you treated my aunt with kindness, care dignity and respect. My aunt felt very safe and your interaction with other residents showed great empathy and compassion.
As my aunt says, you are all absolutely wonderful!
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeIt's been our pleasure! Thank you so much for your kind words, and I will be sure to share them with the team.
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Review from M S (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely clean home. Friendly helpful staff. Mum settled in well with carers who do care. The food is good and plentiful, the room is always clean with fresh bedding. Lovely position next to the park.
Thank you, Bruce Lodge.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for your kind words, we truly appreciate all feedback and know we will share this with the team.
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Review from Jackie K (Sister of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to the kind and caring staff at Bruce Lodge who have looked after and helped my brother so much, offering care, comfort and friendship whenever he gets upset and confused. His room is always spotlessly clean. The only downside has been the confusion with his clothing which I believe has now
been resolved.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you for your kind words, we really appreciate the feedback and will share it with the team.
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Review from A S (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum, in Bruce Lodge, has settled well enjoying a variety of food.
The room is kept spotless, Mum has improved in many ways since being admitted to Bruce Lodge.
I was very concerned about her going into a care home but my worries have been put to rest with the care she received.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for your kind words, we really appreciate this feedback and will be sure to feed this back to the team.
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Review from S W (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Awful miserable place.
Staff are miserable. Every time you walk through any sitting rooms the staff are sat with their head in their hands or on the 'work' phones updating!
No atmosphere. Clothes go missing every day - Residents aren't watched or respected and are not even talked to.
Rooms are basic
- mattress thin, drawers - handles are falling off.
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Review from K S (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Senior Management is despicable and incompetent, won't put service users' needs first, and won't respect relatives' wishes or views. Items and clothing go missing on a daily basis, and the laundry system is in tatters (not managed). Service users being dressed in other people's underwear and clothes
is not acceptable. There is no face-to-face interaction between the senior Manager and relatives when visiting, they just walk in and out, a simple hello or goodbye would be nice.
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Review from Stephen J (Son of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hello to all the great team at Bruce Lodge Care Home, this is just an update on Mum, who was with you for 3.5 months, up until late August. Mum has continued to do well, all things considered, and we are proceeding in a happy-go-lucky fashion. Mum has, thankfully, not fallen over since she returned
home, so a big thank you for all the efforts made by the great physios both physiotherapist and occupational therapist. I shall presently be popping over again just to say hello to the gang and distribute yet more copious amounts of treats. Wishing you all a very happy Christmas and a happy and prosperous new year. If you can't afford a turkey this year, then there are plenty of Pigeons around - just grab a net! Ho, Ho, Ho.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeHi, thank you for another lovely review. We are glad to hear Mum is doing so well. Have a great Christmas!
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Review from Janet A (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident now for three months - originally in the discharge to Assess unit and more recently in the main part of the home. I cannot fault the care Mum has received from the moment she arrived. The staff are constantly vigilant and keep me well informed of any changes to Mum's health.
They are always welcoming and go above and beyond what is required to ensure that I feel included in all aspects of her care. There have been minor issues regarding temporary loss of clothing (and wearing things that do not belong to her) - but she always looks clean, neat and tidy. Mum has really settled well and enjoys the activities which are regularly provided. I now feel that I can relax knowing Mum is so well cared for.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for such a wonderful review. I will share this with the team. Thank you again.
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Review from Kathrine M (Granddaughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
We have not been told about a recent illness (chest infection) and upon visiting, our relative was in wet clothing and was not changed into dry clothes (one can but hope) until after we had left. In addition, personal and sentimental items have gone missing and quite frankly no one cares. Nothing but
issues since moving into Bruce Lodge. Appalling doesn't quite cover it. We expect, for the price, high-quality care. Never seen or experienced it here. Shocking. Would give 0 stars if I could on care, dignity, management, safety, and value for money.
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeWe are very proud of Bruce Lodges high score for quality of care on carehome.co.uk, so we are disappointed that you feel your loved one has not had the same experience.
We had fully investigated the matters mentioned, profusely apologised for your family not being made aware of his chest infection, and communicated the relevant actions that have been taken, so we had considered this matter taken care of prior to your review.
We understand that your relative was wet at the end of your visit, however, this was not the case when he was dressed and brought to meet you, and this is documented on our PCS system. We would ask that you alert us at the time if this happens again as it was not brought to our attention on the day.
We will continue to communicate with you to ensure you are satisfied with the care your loved one receives by the team at Bruce Lodge.
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Review from Jenna P (Granddaughter of Resident) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t speak highly enough of the care and services my gran is receiving at Bruce Lodge. Living overseas while she is there, I was concerned for her well-being, but having built a relationship with the lady who looks after the emotional welfare of the residents, keeping them engaged and entertained.
I am totally reassured that she is being well looked after. She has gone above and beyond to make my gran feel loved and welcomed, including her in various activities and showing a personal touch with hugs and reassurance. She has facilitated multiple video chats between us and took it upon herself to ask for and print out my gran’s favourite family pictures for her to look at in her room. I see my gran’s face light up when she is around, giving her a big hug, and it gives me peace of mind that she feels settled and loved at Bruce Lodge, you are a beautiful person inside and out. Thank you to you and to all the other amazing staff at Bruce Lodge - you’re doing a great job!
Reply from Megan Lachevre, Care Home Manager at Bruce LodgeThank you so much for your lovely words, I will share this with the team!
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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Bruce Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Bruce Lodge is calculated as follows: ( (182 Excellents x 5) + (49 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 236 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bruce Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Stephanie

Stephanie Pickard

Job Title: Care Home Manager Joined: 2024

Stephanie Pickard joined Borough Care in 2024, bringing with her a wealth of experience and passion, having dedicated 25 years to the care sector.
Stephanie’s journey began as a Care Assistant, where she quickly demonstrated her commitment and expertise, leading her to roles as a Senior Carer, Team Manager and Care Home Manager. Stephanie’s vision for Bruce Lodge is to create a warm, family-like atmosphere. She is committed to fostering a person-centred approach, ensuring that every decision is made with the best interests of the residents at heart.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bruce Lodge to verify any information. View our terms and conditions. Bruce Lodge has an Enhanced Service - more info.