Meadway Court employs a team of carers who are skilled in a wide range of service practices, including high dependency care and dementia care.
The care home has been developed and renovated to suit modern practice, at the same time as supporting a wide range of daily living activities, and with access to pleasant gardens.
Though located in peaceful surroundings there is good access to local amenities.
Group: Borough Care Ltd
Person in charge: Anne Cowgill (Manager)
Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 42
Rooms with ensuite WC: 25
Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Meadway Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.3 (maximum of 10) for Meadway Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Meadway Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.221 for Meadway Court is calculated as follows: ( (37 Excellents x 5) + (46 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 95 Ratings = 4.221
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.119 Points relating to the number of positive Reviews for Meadway Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Meadway Court has a Review Score of 7.3 (7.340) from 8 Reviews
Review submitted from a Website Submission by J B (Daughter of Resident) on Friday 18 August 2017. Relates to August 2017.
Meadway Court is a credit to both management and staff, who are caring and supportive and always available for advice. My mum is now a full time resident, she has severe dementia and due to the nature of her illness has at times been very anxious and difficult to handle. I am pleased to say she has now settled down and enjoys the home and all the activities they offer.
Her physical wellbeing has also improved, although the staff are under a great deal of pressure due to lack of funding and cutbacks, they always find time to spend with my mum to offer reassurance and encouragement when needed. I have a 250 mile round trip each week to visit my mum; staff communication is excellent. They keep me informed of any issues or concerns between visits. I cannot thank them enough for their patience, empathy, compassion and sense of humour. They are always welcoming and the knowledge that my mum is safe and happy is a great endorsement to their skills and dedication, and a great comfort to me.
How likely would you be to recommend Meadway Court? Extremely Likely
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Rosaleen Charles, Home Manager at Meadway Court responded to this review on 18 Aug 2017:
Thank you for this wonderful comment. All at Meadway are pleased we are making a difference to your mum's well being and are giving you peace of mind.
Review submitted from a Postal Card by K R (Son of Resident) on Tuesday 3 January 2017. Relates to November 2016.
This care home is just about adequate for my Mothers needs. Specific shortfalls are a lack of responsiveness when bathroom needs are required, as my Mother cannot walk.
Also the cleanliness of the commode it becomes dirty and does not get cleaned by the staff. Food is ok but a greater level of attention is needed, especially to those who are in need of 24-hour care.
How likely would you be to recommend Meadway Court? Neither Unlikely or Likely
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Review submitted from a Website Submission by Susan M (Daughter of Resident) on Monday 11 July 2016. Relates to July 2016.
Living abroad, and having an elderly mother in the UK, needing care, it was a difficult decision to find a good care home . However, I think I have found it at Meadway Court. My mother has been there for four years and I am very satisfied with her care there. The staff seem to know what special attention each resident requires, and is careful to show this. Management and staff are always willing to discuss any problems regarding her care, and will do their utmost to resolve these difficulties. My best moment was when my mother said to me "I am quite content here".
How likely would you be to recommend Meadway Court? Extremely Likely
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Review submitted from a Postal Card by V O (Daughter of Resident) on Monday 15 February 2016. Relates to February 2016.
Very friendly approachable staff, manager is a great support and made my mums arrival friendly and easy and answered any of our questions with ease and assurance, she made a difficult situation more comfortable for the whole family. She has always been available to answer our questions and talk to us whenever we needed help. We are very happy with Meadway Court and the staff.
How likely would you be to recommend Meadway Court? Extremely Likely
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Rosaleen Charles, Home Manager at Meadway Court responded to this review on 16 Feb 2016:
Thankyou for your comments. I am so pleased that we made the transition to residential care for your Mum a positive experience.
Review submitted from a Postal Card by Stella G (Resident) on Monday 15 February 2016. Relates to February 2016.
Since being transferred to here form hospital, I have been treated with the care and support I currently need. I'm pleased to say I've been well thought of. I like my bedroom and the comfort of the lounges etc. I've found the personnel diligent with the care and other help.
How likely would you be to recommend Meadway Court? Extremely Likely
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Rosaleen Charles, Home Manager at Meadway Court responded to this review on 16 Feb 2016:
Thank you very much for the positive comments you have made. I am pleased that your stay has been a pleasant one.
Review submitted from a Postal Card by Annie (Resident) on Monday 15 February 2016. Relates to February 2016.
Referred from hospital. Everybody has been very nice. Couldn't fault any of the staff. Everybody has been kind, caring and considerate. Lovely place.
How likely would you be to recommend Meadway Court? Likely
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Rosaleen Charles, Home Manager at Meadway Court responded to this review on 16 Feb 2016:
Thank you for your comments. They will be passed onto the staff.
Review submitted from a Postal Card by J P (Resident) on Monday 15 February 2016. Relates to February 2016.
Came in this care home and I thoroughly enjoyed my experience.
How likely would you be to recommend Meadway Court? Extremely Likely
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Rosaleen Charles, Care Home Manager at Meadway Court responded to this review on 16 Feb 2016:
Thank you for your comments it is much appreciated, so glad your experience was a positive one.
Review submitted from a Postal Card by Barbara H (Wife of Resident) on Thursday 28 January 2016. Relates to January 2016.
Meadway is a very efficient caring home. All the staff are very pleasant and cheerful. My husband seems to be very well looked after and is settled there, however there is no place like home. But unfortunately I could not care for him to the level required. The management are very caring and at the same time very professional. I do not hesitate in recommending Meadway Court.
How likely would you be to recommend Meadway Court? Extremely Likely
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Rosaleen Charles, Home Manager at Meadway Court responded to this review on 05 Feb 2016:
Thank you so much for the comments you have made they are really appreciated.
July 2016
There are currently no Care Home Idol entrants who have performed at Meadway Court