Lisburne Court, Stockport, Greater Manchester
Lisburne Court, Stockport, Greater Manchester
Lisburne Court, Stockport, Greater Manchester

Lisburne Court is a specialist dementia care home, providing a homely interior that is staffed by qualified carers skilled in looking out for residents' health and well-being.

The accommodation has been purpose-built and is an excellent place to both live and visit. A varied activities programme means there is much to enjoy and get involved in.

Special diets are catered for, as the home looks to support good nutrition alongside quality care.

Group: Borough Care Ltd

Person in charge: Helen Parry (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 7

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lisburne Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 14 Nov 2017

Three long stay vacancies available.

Reviews

9.5 Lisburne Court has a Review Score of 9.5 (9.456)

The Review Score of 9.5 (maximum of 10) for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Lisburne Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.623 for Lisburne Court is calculated as follows: ( (112 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 167 Ratings = 4.623

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Lisburne Court is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9.6 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lisburne Court?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lisburne Court

  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Resident / Service User
    1
  • more

Wonderful kindness and attention given to my aunt over nearly 5 years.

Every member of staff has shown the highest professionalism.
The dignity of residents is paramount to staff. The environment in the home has shown steady improvement every year. It is very clean and there are zero bad smells.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident at Lisburne Court for nearly 5 years. The kindness and willingness shown by the staff has been enormous. The facilities are first class and constantly improving. End of life care is better than a nursing home could ever be.

I would not hesitate to recommend Lisburne Court to anyone experiencing dementia.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at this home are exceptionally helpful and have made myself so secure in the care they are providing for my father. He has dementia and it is a very painful road for myself and my family but this care home is outstanding in all respects.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is very happy in Lisburne Court, which makes me very happy. She is cared for with superb professionalism and dignity. I cannot praise every member of staff enough. The food is delicious and nutritious and arts, crafts and entertainment are supplied and encouraged. Trips out are also on the agenda. The level of care is amazing and as a family, we cannot fault it. The home is always spotlessly clean. If I had to mark it out of 10, I would give it a 10. Top notch, first class in all areas.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum had to be placed into a care home back in February, living overseas I had the daunting task of locating a home for Mum before returning overseas. The manager and assistant manager at the home were wonderful there is no other word to describe the help they gave me. Mum has settled in and the staff are just the best. It has given me peace of mind to know that Mum is safe and being so well looked after.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Lisburne Court is the most caring, organised, welcoming residential home I have been connected to. My husband is so well looked after by all the caring staff and the manager and deputy are extremely approachable and will always sort out a problem straight away. I cannot say enough about the care my husband gets. Wonderful people from manager to carers and the activity leader. Also catering staff and cleaners.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was visiting the day centre as she does regularly. On this particular day, I was picking her up about 2ish so I could take her home then pick my children up from school. As I arrived they had entertainment on when I arrived and I knew I was going to have difficulty taking mum away as she loves music so I knew I'd be a party pooper. As predicted mum was adamant she wasn't leaving and I became distressed as time went on and I was on a time scale. The ladies working there that day were so helpful at first she wouldn't leave for them either one of the ladies went to ask if she could stay the night which by then had become an option. One of the ladies was still talking to her then all of a sudden she said she would come if she could come again. I was so grateful for their help, support and understanding of my situation and obviously, I am happy with the care that my mum receives here. Thank you.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This home is a wonderful place for a family member to be. All the staff are always really approachable, very friendly and have a lovely caring attitude, they are always giving hugs to residents.
Nothing is too much trouble and it shows with the calm feeling within the building. Good food and if there are any problems or dietary needs, they are catered for immediately. It is nice to see a manager that is also willing to he involved with the residents. Nothing is a problem, always approachable and always had time to speak to you.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visit daily and I am well satisfied with my husband's treatment and care.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Friendly, local home, near to shops, staff treat family and residents with dignity and respect.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Kath Longmire, Manager at Lisburne Court responded to this review on 10 Jun 2016:

I would like to thank you for your lovely comments

My mother has lived at this care home for two and three quarter years. She has Alzheimers Disease and needs help with everything. No longer recognises anyone and cannot talk but does sing a lot of the time (la la not words). The staff at the home have been lovely with her. She is always clean and gets lots of hugs from the carers. When she unfortunately fell off her chair and banged her head recently. I was told by the ambulance man that Lisburne Court was definitely one of the better homes in the area. The home is always welcoming to family members and has a lovely open environment with compassionate and friendly staff.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Kath Longmire, Manager at Lisburne Court responded to this review on 27 May 2016:

I would like to thank you for the lovely comments you have made about Lisburne Court and our staff, its a pleasure to work here at Lisburne

Have to say since the refurb Lisburne Court is looking so much better, it's clean and doesn't smell as bad as it did two years ago. The staff have been brilliant to me and my stepfather especially after I lost my wife to cancer, it was a very difficult time for all of us. The staff showed a very caring side.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

K Longmire, Manager at Lisburne Court responded to this review on 20 Apr 2016:

I would like to thank you for your lovely comments.

I find the home Lisburn Court and the patients well looked after, they all seemed to be lovely and clean, fed and they have plenty of attention from the staff.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Kath Longmire, Manager at Lisburne Court responded to this review on 07 Apr 2016:

Thank you for your lovely comments

Plenty of staff. Very caring. Very helpful. Mum seems happy.

How likely would you be to recommend Lisburne Court? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Kath Longmire, Manager at Lisburne Court responded to this review on 07 Apr 2016:

Thank you for the lovely comments.

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