Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
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9.9 121 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.
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Care Provided by Lisburne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1152 – £1266
  • Self-Funded Residential Dementia Care: £1152 – £1266

These prices are only a guideline, please contact Lisburne Court to find out the exact price for your requirements.

Contact Lisburne Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lisburne Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Weston (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (7)

Lisburne Court Reviews (121)

9.9

Lisburne Court has a Review Score of 9.9 (9.878) out of 10, based on 48 reviews in the last 2 years.
Over all time Lisburne Court has 121 reviews.

Overall Experience
  • 100
  • 19
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Date Published
  • 121
  • 14
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  • 48
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Reviewer Connection to Lisburne Court
  • 56
  • 24
  • 8
  • 7
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 121, showing 21-40
Review from Melanie H (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been a resident at Lisburne Court since 2018 and has been part of the Lisburne Court family from day one.
Choosing a care home for a loved one is a difficult and traumatic experience for family members, but Lisburne Court and its staff and manager cannot be faulted for the care and support
that they have given both Mum and me throughout her time there.
Lisburne Court is a family, and each resident is cared for as an individual within that family community.
Nothing is ever too much trouble. Relatives are constantly updated and referred to if anything arises, and advice and support are offered and greatly received.
From entertainment, Birthday parties, activities, personal care, great food, family afternoons and trips etc. The staff care wholeheartedly about Mum and everyone else there. They are dedicated, caring, hardworking, empathetic and supportive.
We couldn't have chosen a better place for Mum. Thank you for everything you do.
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Review from Richard T (Son of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always very friendly and helpful if you have any concerns, you can speak to any of the staff and feel assured that these concerns will be dealt with efficiently and quickly. The home always has lots of activities and many singers, bands or other entertainers coming in to keep the residents
involved.
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Review from Helen H (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very happy with the care given to my mother. Initially, she moved in as an emergency placement, and I am so relieved that we got lucky. All the staff are caring and attentive and work hard to provide a stimulating environment with regular outings. The rooms are clean and comfy. The touches
of a mock bar and hairdressing salon on-site are added comforts, and the garden is well-kept. Not long ago, they arranged a celebration for my mother's 90th birthday that family and friends enjoyed also. They're also attentive to her health needs and doing their best to keep her happy.
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Review from Tricia H (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is so happy and settled here and is very well cared for with all the amazing staff that Mum thinks the world of, and they love Mum too, which is just so lovely. Nothing is ever too much trouble for any of the staff. There is always entertainment at least twice a week and a trip out for many of the
residents at least once a month, which Mum really enjoys going on. The activity co-ordinator works extremely hard to put a smile on everyone's faces and always goes above and beyond for all residents and family members as well. Thank you all so much, everyone at Lisburn Court, it is so reassuring to know that Mum is in safe hands and is so happy and settled with you.
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Review from Michael P (Son of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Lisburne Court for 16 months and I am very happy with the care she is receiving. All the staff are excellent and the organised activities are outstanding.
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Review from S S (Daughter of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have been to see my dad today with my mum to find out he had been in hospital for three days because he was bringing up blood and being sick. They never contacted my mum. When I confronted the manager about this, she said my other sister, who we don't talk to, she said they got her down as next of
kin, which is bang out of order as for my mum is his next of kin. Some of the staff are very nice then you get an arrogant person downstairs trying to talk down to you.
Reply from Hannah Freeley, Marketing and Communications Manager at Lisburne CourtThank you for taking the time to complete a review of Lisburne Court. We are sorry that you feel upset, which is a shame as we have always had a strong relationship with your Dad's family members when they have visited us. We know you have only recently started to visit us at Lisburne Court and we are sorry that you feel you have not had the same positive experience as your other family members and our other reviewers. We would like to take this opportunity to reassure you once again, along with all of your Dad's family members, that his care and wellbeing will continue to remain our priority.
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Review from T L (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are wonderful.
Reply from Hayley Weston, Manager at Lisburne CourtI will pass your kind comments on to the staff and the scores you have given.
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Review from J P (Daughter-in-law of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is well looked after, we could not wish for anything more.
We are more than happy with the care she receives.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for the comments that you made, I will pass on to the staff.
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Review from J L (Relative of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and friendly. Nothing too much trouble.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your comments it is always nice to now the staff are friendly.
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Review from D B (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With my mum not being the easiest of residents, I find the overall care very good. Entertainment and trips are excellent. The food is good and varied. The staff are always helpful and informative.
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Review from T L (Husband of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, kind, caring. All the staff from the manager down to the cleaners are brilliant.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for you lovely comments, I will pass you comments on the all the staff.
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Review from J J (Wife of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and myself are extremly pleased with the care of my husband and appreciate the support all the team give us.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for the comments, I know that your husband always enjoys your visits, I will pass on the comments to the staff.
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Review from A T (Brother of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, the staff do a great job.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your comments and will pass your comments to the staff.
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Review from K R (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been here nearly 12 months. She is very happy. The staff are good with her.
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Review from J J (Wife of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for and very comfortable.
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Review from Tracy R (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home clean and smells fresh. Food looks great. Carers are all very polite. I go three times a week now but I went every day up to April.
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Review from K K (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with how well the care home runs. The staff and management have loads of patience. There is always some sort of activity to do or go to. They try to get everyone to be involved. I find this home a very happy atmosphere and place to visit.
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Review from Susan W (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We come every week to visit, and most of the time she is content and happy. There are good and bad days but the staff are very patient with her which can be stressful at times. Overall we are happy with everything.
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Review from Carol T (Daughter of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Lisburne Court for four years until she passed away in January. Me and my family were very pleased with the excellent care she received and the large amount of varied activities provided, which my mum liked to join in. When my mum was put on end-of-life care, she was treated
with the utmost care, respect and dignity, and we, as a family, were well supported.
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Review from Angie S (Daughter of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Lisburne Court over two years now and is more wobbly and cheeky now, but yet again, the lovely activities lady gave Mum a fantastic '91st' birthday party - singer, dance, balloons, buffet and another happy memory for family to treasure. Food varied and tasty, caters to Mum's
diabetic diet brilliantly. I'm convinced Mum is still with us due to the hard-working caring staff who give her so much fun and affection plus input of seniors who are super efficient and patient at seeing to Mum's medical needs. Mum loves the staff and is very happy in their company, her huge smile as soon as she sees them says it all. Thank you.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Lisburne Court is calculated as follows: ( (522 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 574 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lisburne Court to verify any information. View our terms and conditions. Lisburne Court has an Enhanced Service - more info.