Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
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9.9 111 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.
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Care Provided by Lisburne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Hayley Weston (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)

Lisburne Court Reviews (111)

9.9

Lisburne Court has a Review Score of 9.9 (9.865) out of 10, based on 42 reviews in the last 2 years.
Over all time Lisburne Court has 111 reviews.

Overall Experience
  • 90
  • 19
  • 2
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Date Published
  • 111
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  • 42
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Reviewer Connection to Lisburne Court
  • 51
  • 24
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  • 2
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Total of 111, showing 21-40
Review from J J (Wife of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and myself are extremly pleased with the care of my husband and appreciate the support all the team give us.
Reply from Hayley Weston, Manager at Lisburne Court

Thank you for the comments, I know that your husband always enjoys your visits, I will pass on the comments to the staff.

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Review from A T (Brother of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, the staff do a great job.
Reply from Hayley Weston, Manager at Lisburne Court

Thank you for your comments and will pass your comments to the staff.

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Review from K R (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been here nearly 12 months. She is very happy. The staff are good with her.
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Review from J J (Wife of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for and very comfortable.
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Review from Tracy R (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home clean and smells fresh. Food looks great. Carers are all very polite. I go three times a week now but I went every day up to April.
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Review from K K (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with how well the care home runs. The staff and management have loads of patience. There is always some sort of activity to do or go to. They try to get everyone to be involved. I find this home a very happy atmosphere and place to visit.
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Review from Susan W (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We come every week to visit, and most of the time she is content and happy. There are good and bad days but the staff are very patient with her which can be stressful at times. Overall we are happy with everything.
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Review from Carol T (Daughter of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Lisburne Court for four years until she passed away in January. Me and my family were very pleased with the excellent care she received and the large amount of varied activities provided, which my mum liked to join in. When my mum was put on end-of-life care, she was treated
with the utmost care, respect and dignity, and we, as a family, were well supported.
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Review from Angie S (Daughter of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Lisburne Court over two years now and is more wobbly and cheeky now, but yet again, the lovely activities lady gave Mum a fantastic '91st' birthday party - singer, dance, balloons, buffet and another happy memory for family to treasure. Food varied and tasty, caters to Mum's
diabetic diet brilliantly. I'm convinced Mum is still with us due to the hard-working caring staff who give her so much fun and affection plus input of seniors who are super efficient and patient at seeing to Mum's medical needs. Mum loves the staff and is very happy in their company, her huge smile as soon as she sees them says it all. Thank you.
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Review from Derek S (Husband of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the way my wife is cared for.
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Review from N H (Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great, very helpful. Always friendly. The rooms are very clean, everyone is happy with the music and things to do around the home. Everyone tries to get them out and about with trips out.
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Review from C C (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always feel confident that my mum is receiving excellent care. All the staff are kind and friendly. Always lots going on regarding entertainment and trips out.
It is naturally a very hard time seeing my mum's condition deteriorate and it breaks my heart every time I see her but I know she is safe
and being cared for with dignity. It is important to me that her appearance is near with matching clothes, hair done and clean nails, as she has always been a proud lady.
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Review from Jude S (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, when we visited, Mum appeared well cared for and content. As we live in Kent, we are only able to visit a few times a year, but we are always struck by how helpful and upbeat all the staff are. We can tell that they know Mum really well and understand her individual needs. We were very happy
that Mum lives at Lisbyrne Vourt and appreciate the care she receives.
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Review from Ken W (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed by the care and attention given by staff to my mum and residents at Lisburne Court Stockport.
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Review from Y J (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Lisburne Court have been extremely considerate and empathetic with the management of understanding family circumstances.
The care of my father has been fabulous and knowing he is well cared for is a great comfort to myself and Mum.
I have only had a positive experience in all areas of
care and support.
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Review from Helen P (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Lisborne Court for nearly four years, and from day one, settled in straight away. Bring offered a cup of tea on her first day and she was off to get comfy and find a rich tea biscuit!
The staff are very friendly and helpful, and if they need me to give permission for any requests,
they ring me straight away. I'm always at ease and reassured afterwards. My mum has always been reassured if she's feeling apprehensive or doubtful, and is encouraged to get involved. The activities are fantastic and fun for all, with smiles on the resident's faces! Some even get up and have a jig.
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Review from Ian C (Son of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the middle of 2023 it became clear that Mum's worsening conditions meant we had to find her a care home and one that was near a certain town. With trepidation we began a search and after many visits to many care homes chose Lisburne Court. It just stood out from the rest.
A friendly welcome, a lovely
staff-resident relationship, a well-organised unbelievable entertainment and activity program, so clean and warm and overall a very well-run care home.
January 2024 has been no different, long may it continue.
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Review from Mary B (Daughter of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my mum's care, they are very approachable and always willing to help. Every member of staff is always pleasant and we always end up laughing over something. They have plenty of entertainment and a full diary of activities. It's a modern, clean and bright home.
Reply from Hayley Weston, Manager at Lisburne Court

Thank you for your comments, I will pass these on to the staff.

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Review from M S (Daughter of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go over and above to make you feel welcome when arriving to visit my mum. Always smiling.
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Review from Moira H (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 97 years old and has lived at Lisburne Court for 5.5 years. During all this time her care has been excellent and she has always been treated with dignity and respect, I have always felt welcomed by the staff when I visit. The regular GP care facilitated by the home is brilliant and has
avoided unnecessary trips to the hospital. Thank you.
Reply from Hayley Weston, Manager at Lisburne Court

Thank you for sharing your thoughts, I will pass you kind words to the staff.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Lisburne Court is calculated as follows: ( (454 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 504 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’

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