Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
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9.9 121 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.
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Care Provided by Lisburne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1152 – £1266
  • Self-Funded Residential Dementia Care: £1152 – £1266

These prices are only a guideline, please contact Lisburne Court to find out the exact price for your requirements.

Contact Lisburne Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lisburne Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Weston (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (7)

Lisburne Court Reviews (121)

9.9

Lisburne Court has a Review Score of 9.9 (9.878) out of 10, based on 48 reviews in the last 2 years.
Over all time Lisburne Court has 121 reviews.

Overall Experience
  • 100
  • 19
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Date Published
  • 121
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  • 48
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Reviewer Connection to Lisburne Court
  • 56
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  • 4
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  • 2
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  • 1
  • 1
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Total of 121, showing 61-80
Review from Richard C (Husband of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to praise the staff and management who went above and beyond in their care for my wife, who had a fall and had to go to the hospital for the day and was bedridden for three weeks at the home and was treated with professional care and concern. My wife is now recovering quickly due to the
total commitment of the competent and experienced staff. I cannot thank them enough.
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Review from Mark C (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't be any better.
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Review from A J (Son of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provider. Supported my mum in a caring and sensitive way since she became a resident. Continue to provide a pleasant, human and competent service. My mum is happy and contented.
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Review from Paul B (Grandson of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been here since before Christmas, and her dementia has sadly taken a firm hold. I managed to tour the facility and the parts, activities and other residents I have seen and met; this has proved to be a phenomenal care home.
We all worry as to what to expect when we hear about care
homes, and I had my own reservations, as in my mindset, I thought of it as the end of the line or overall a depressing place. This is not so with Lisburne Court! They regularly have activities on, especially for the major calendar dates, coronations, Christmas, Valentine's Day, individual resident birthdays etc.
The family here can agree we have seen positive mood changes with my gran too! So thank you, Lisburne Court, keep up the brilliant work, and thank you for setting my mind at ease as to the care and attention you give to all of your residents with my grandmother included!
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Review from Brian B (Son of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well run home, the management and the staff are both caring and professional. The facilities are up to date and kept clean, the meals look very appetizing. The home has a very varied activities schedule, something to interest virtually everyone.
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Review from Nazia S (Resident) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have very good experience with care home. When I doing work in care home I got peace. There have good management, all stuff very friendly, loving and caring. When I doing work I feel confident and comfortable.
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Review from L G (Daughter of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Lisburne Court for just a month. The staff have been amazing from the minute he arrived. Although my dad has his down days he is so much happier now he is here. It was really difficult for us to make the decision for my dad to come into care as a family. It's been such a big change
for him, but we are glad he is here with such genuine people who care, we can relax knowing he is in safe hands.
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Review from A S (Son-in-law of Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very happy and settled at Lisburne Court due to the caring staff going above and beyond in seeing to her individual needs and keeping her safe and enriched as much as possible. Management are hands-on and very approachable, very invested in care. Activities coordinated create lots
of varied entertainment. It's such a relief to see my mother-in-law having a more fulfilled life with such a difficult condition. Could not get better care. Thank you.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your kind words. I will pass your comments onto the staff team.
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Review from G W (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arrival, I was greeted by a friendly staff member who took me to see my mum. I was offered a cup of tea. The staff were very friendly and helpful. I am happy with the service provided for my mum. Mum seems to be really happy.
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Review from Deborah C (Daughter of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's never easy rehoming your mum into a care home. Lisburne Court have supported her throughout the process, giving her time and space to adjust and reassuring her that it's her home. Now when I visit she is much more settled which is such a relief. I can't think of anywhere else I'd like her to be.
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Review from A S (Son of Resident) published on 12 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a very friendly atmosphere. Residents always seem very happy and have lots of events and things to do.
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Review from Steven N (Son of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that the staff are always kind, caring and supportive to all the residents. They seem to understand my mother and her needs very well. She clearly feels at home.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your comments, I will pass on to the staff team.
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Review from J J (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and friendly. Mum is happy with the care that she receives. The carers come across as very caring and are caring and supportive towards mum. The management and team are all very helpful.
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Review from L A (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum has been a resident in her care home for a year now. Although visiting has been somewhat restricted due to covid when we have seen mum she appears to be well looked after by all the staff. We are very impressed by daily activities undertaken and also special days (e.g Valentines) and festivities
all of which are celebrated. We are sent emails and photos these are always nice to see. Every aspect of mum's care e.g GP visits are always relayed to me which is reassuring. So this first year I would say - great job and thank you.
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Review from Alan P (Partner of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find that my partner has been well cared for when I visit. If the staff have any concerns about my partner's health we as a family are always notified of any action taken. We are always made to feel welcome on our request visits and we know that our loved one is in the best possible place for
her situation. Thank you.
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Review from J B (Daughter of Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Lisburne Court welcomed my mum warmly into the home following a difficult few months in hospital. She settled in very well and it was a comfort to the family to see her being so well looked after. Lots of company for her, lots of entertainment and activities and lovely food. Best of all
the staff really care! Thank you.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your comments, I will pass them on to the rest of the team.
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Review from J A (Daughter of Resident) published on 4 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well cared for, her room is adequate, staff are very good nothing is too much trouble. She is very happy here.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your comments, I will pass them on to the team.
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Review from L W (Daughter of Resident) published on 4 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased with the care mum receives in Lisburne Court. The staff are helpful, friendly and very caring. The home always looks clean and smells clean too. Mum is always treated with respect and loves the staff. Any queries are promptly dealt with. It was lovely to visit mum today without having
to make an appointment.
Reply from Hayley Weston, Manager at Lisburne CourtThank you for your kind words, I will pass your comments onto the staff.
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Review from Robert D (Son of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facility is well maintained and fit for purpose, very clean. The staff are excellent, friendly and knowledgeable. Staff do their best to keep residents happy and occupied.
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Review from A M (Daughter-in-law of Resident) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law always looks clean and tidy, she's well fed. The carers can't do enough to help her and help us if we need it. She's been at Lisburn for two years and I've never had a complaint yet. Obviously, we have not been going into the bedrooms because of covid. So I'm not sure what clothes etc
she needs. We can check when we are allowed back in.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Lisburne Court is calculated as follows: ( (522 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 574 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’

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