What types of Care is Wellcroft registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Wellcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wellcroft to the centre of Cheadle?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Wellcroft care home, 75 Church Road, Gatley, Cheadle, Greater Manchester SK8 4EY

Review from Lisa C (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report

Overall Experience

Absolutely amazing home for my mum. Staff are so kind and caring. My mum is very well looked after.

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your kind words. We're delighted to hear your mum is happy and well cared for.
Your feedback means a lot to our team-thank you for trusting us with her care.

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Review from S M (Sister of Resident) published on 7 April 2026 Submitted via Postal Card • Report

Overall Experience

My brother has been a resident since July 2024. I would highly recommend Wellcroft to anyone needing care for a relative. From the moment I walk in, the staff are friendly and helpful. The home has lots of activities going on, which is nice to see. The interaction with staff and residents. The home

is always clean, and rooms are comfortable and overall a good size for single residents. It was nice to see a choice at meal times and also come on taster days to try the food.

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your lovely review and recommendation.

We're really pleased to hear your brother is settling in well and that you've had such positive experiences when visiting. It's great to know you've noticed the friendliness of the team, the activities, and the welcoming atmosphere.

We're also glad you're happy with the cleanliness, room standards, and mealtime choice.

Your kind feedback means a lot to the team, and we'll be sure to share it at Wellcroft.

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Review from K H (Daughter of Resident) published on 24 March 2026 Submitted via Postal Card • Report

Overall Experience

The recent change of management has been quite noticeable, and I am extremely impressed with the changes that appear to being made. The staff make this place from the fabulous admin, support officer, the cleaners, the carers and the senior management. Mum seems extremely safe and happy, and her needs

are clearly catered for. Love the fact that I'm made to feel part of the family!

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your kind and encouraging feedback.

We're really pleased to hear that the recent changes have made a positive difference and that these have been noticeable to you. It means a lot to know that you value the whole team-everyone plays such an important role in creating a warm and supportive environment.

We're especially glad to hear that your mum feels safe, happy, and well cared for, and that you feel part of the family too-that's exactly what we aim for.

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Review from Fran H (Friend of Resident) published on 15 March 2026 Submitted via Website • Report

Overall Experience

I recently visited an elderly friend who is now a resident of Wellcroft and I was immediately impressed by the warm and welcoming atmosphere that you notice as soon as you enter the building. Every single member of staff seemed to be kind and considerate and genuinely appeared to enjoy interacting with

the residents. It felt like one big, happy family.
There were different sitting areas for the residents and these were comfortable and spacious.
I was impressed by the bedrooms, which were clean, fresh and uncrowded.
I found Wellcroft to be a lovely setting, where the residents genuinely seemed to be happy and well cared for.
It was a pleasure to meet members of staff who seemed to be highly skilled and displayed an obvious enjoyment in their interactions with the residents.

Reply from Corrina Hill, Marketing and Communications Manager at WellcroftThank you so much for taking the time to share your lovely feedback following your visit to Wellcroft.

We're really pleased to hear that you felt the warm and welcoming atmosphere as soon as you arrived. It means a lot to know that our team's kindness and genuine care for residents stood out to you-this is something we're very proud of.

We're also glad you found the home comfortable and well presented. Creating a space that feels like home is so important to us.

Your comments about the "one big, happy family" truly mean a lot.
Thank you again for your kind words.

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Review from J T (Niece of Resident) published on 12 March 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care my Auntie gets and the staff are very good. The home is very clean and her bedroom is comfortable.

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your kind words! We're delighted your auntie is happy and comfortable, and we'll be sure to share your lovely feedback with the team.

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Review from Gary P (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

My father spent almost twelve months in Wellcroft before his death having spent eighteen months in a more expensive home (of which he couldn't make use of the facilities) and after six months with us after his dementia diagnosis. Moving to Wellcroft was fantastic, the staff are wonderful making his

stay almost as if he was with family. The home is clean, warm froendly with resident treated as individual and with care plans tailored to their needs. The effort the staff put into the Christmas celebrations was incredible. I don't think he could have cared for better.

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you so much for your lovely words.
We're really pleased to hear your father felt so at home at Wellcroft and that the team made such a positive difference to his care. It means a lot to know he was comfortable, well supported, and enjoyed the Christmas celebrations.
Thank you again for taking the time to share this-it's greatly appreciated.

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Review from Janet P (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff are supportive of my parent and all the issues that dementia carries.

Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you for your kind words, which we will be sure to share with the entire team at Wellcroft.

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Review from Ailsa C (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Both my brother and I are really happy with the care my mum has received since being here. She has not been the easiest resident and I know it has taken her a considerable time to settle, I appreciate her dementia has dramatically increased but she is treated with dignity and has a great relationship

until the carers who looked after her. Overall we are really happy and I know my mum is safe and receiving the best care possible.

Reply from Hannah Freeley, Marketing and Communications Manager at WellcroftThank you for such positive feedback regarding your mother's care at Wellcroft. We are delighted to know that both you and your brother are happy with the support she receives, and that she is treated with dignity and has developed great relationships with our team. Ensuring the safety and wellbeing of our residents, while providing the best possible care, is always our priority, and your kind words affirm our commitment to these values.

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Review from Amanda N (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

I and my family have enjoyed visiting dad, we have always had a warm welcome as if we are part of a big family. All staff are always friendly and happy. We are pleased with dads overall care and he is very happy here. The facilities are all excellent couldn't wish for more. Dads room is always very

clean and his laundry done regularly. All in all everything is excellent knowing dad is the best he can be and is happy at Wellcroft is what matters most to us.

Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are delighted to hear that you and your family have consistently felt such a warm welcome at Wellcroft, and that you consider yourselves part of our extended family. It is lovely to hear that you know that your father is happy and receiving excellent overall care, and that our friendly and happy staff contribute to his wellbeing. Knowing that your father is "the best he can be" and happy as part of our Wellcroft community is indeed what matters most to us, and we are so grateful for your kind words.

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Review from Rae K (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Where to start - this is the most exceptional 'home from home'. The environment is very welcoming, the staff are warm and helpful. The areas are kept spotlessly clean and it smells lovely too. It is obvious that all the staff have been 'selected' to provide a relaxed and comforting ambience to the residents

and visitors. No matter what day or what time I have visited my overall impression is, 'this is somewhere you can entrust your loved ones to be 'cared' for to the highest standard.' My friends room is spotless and she is very happy and relaxed. She said the food is lovely too.

Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are delighted to hear such positive feedback , especially your friend's happiness and the high standard of care she is receiving at Wellcroft. It's incredibly rewarding to know that our efforts to create a welcoming and comfortable environment, supported by our dedicated and warm staff, are so clearly appreciated. Thank you for recognising the hard work and commitment of our team.

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Review from Alan S (Son-in-law of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

Since mum came to Wellcroft mum has had a reasonable invitation. The staff we have met are very food/friendly and knowledgeable when dealing with mum. She has had a few difficult times but the staff have handled her confidently and with a lot of humour which has helped. ON the whole a positive experience

for Hilda at this most difficult and confusing time for her.

Reply from Wellcroft Management, Wellcroft Management at WellcroftWe're thrilled to hear such positive feedback about your Mum's experience at Wellcroft. It means the world to us that our staff have been able to provide her with such good care and support, especially during what can be a challenging time. We pride ourselves on our friendly team, and it's wonderful to know their humour has been a comfort. Thank you for taking the time to share your review.

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Review from G C (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I visit weekly and from entering to leaving the staff are so friendly and efficient. They tend to the residents as though they are their own family. The home is clean throughout with various rooms and a lovely garden area to either share or have privacy. I would recommend this place to anyone.

Reply from Wellcroft Management, Home Manager at WellcroftThank you for taking the time to complete a review and share such kind words with us, which we will be sure to pass on to the rest of the team at Wellcroft. We look forward to seeing you on your next visit to Wellcroft.

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Review from Margaret D (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

Wellcroft is a brilliant home. Housekeeping and staff and office staff are hard working, and everyone is so helpful. Mum has settled in very well,

Reply from Hannah Freeley, Marketing and Communications Manager at WellcroftThank you for your lovely comments which we will be sure to share with the entire team at Wellcroft. Your insights are invaluable as we continuously strive to provide the best possible care and environment for all our residents. We are committed to ensuring their comfort and wellbeing, and your comments help us achieve that goal. We look forward to continuing to provide excellent care for all our residents at Wellcroft.

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Review from Sue H (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

Overall opinion is good. Not been many activities lately due to having no Alf for a long time but hopefully will improve when new Alf starts. Always kept fully informed of dad's situation. Seniors happy to answer or discuss any issues.

Reply from Corrina Hill, Wellcroft Manager at WellcroftThank you for your feedback! We're glad you feel informed and supported. We're pleased to let you know that we now have a new ALF in place, so activities are back up and running. We hope your dad enjoys taking part and that it brings even more fun and engagement to his days!

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Review from Joe M (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

I am pleased that my father is now residing at Wellcroft Care Home. I visit most days and I am impressed with the way the establishment is run. Importantly the staff are ever helpful, caring and extremely professional in undertaking their tasks. It is because of knowing my father is being well looked

after that I can take comfort from him not being at his own home. Wellcroft has become a better environment than he had due to the quality of the people who work there.

Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you for taking the time to complete a review- we truly appreciate you sharing your positive experience.. To hear that your father is thriving at Wellcroft Care Home and that you feel such comfort in his care is incredibly rewarding. To know that our team are making such a positive difference, creating an environment that you consider even better than his previous home is something we are happy to hear- and we will be sure to share your kind word with all at Wellcroft.

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Review from C F (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has been a resident in Wellcroft over 6 years. She has been very happy here, staff are caring and considerate of her needs, and will always take time to listen to and act upon any family concerns. As her dementia has progressed, appropriate adjustments have been made to support her, and as a

family we have been happy with the care she has received to date.

Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are incredibly grateful for your kind words regarding your mother's six years with us at Wellcroft, and we are especially pleased to know that she has been happy and that our team have made a difference. We are committed to providing personalised care, as residents' needs evolve, and it's reassuring to hear that the adjustments made for your mother have been effective and appreciated by your family

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Review from E H (Son-in-law of Resident) published on 1 January 2026 Submitted via Postal Card • Report

Overall Experience

During his stay he has always been treated with respect and great care (even when he is difficult). Even the housekeeping staff look after his well-being during their tasks. The activities are usually tailored to the periods he recalls.

Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you so much for your review of Wellcroft. We are delighted to hear that your loved one is receiving such respectful and attentive care at Wellcroft, even in challenging times. It is great to hear that our housekeeping team also contributes to his wellbeing, and that our activities resonate with his memories.

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Review from Sandra B (Daughter of Resident) published on 1 January 2026 Submitted via Postal Card • Report

Overall Experience

All the staff are very helpful. They treat all the residents with dignity and respect.

Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you so much for your kind words. We are absolutely delighted to hear that our staff are providing helpful, dignified and respectful care to all our residents. Your feedback means a great deal to us.

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Review from Alison M (Daughter of Resident) published on 31 December 2025 Submitted via Website • Report

Overall Experience

My review really must be seen. Wellcroft is a dreadful place for your loved ones to be left in. The place smells, residents are humiliated and abused and have their belongings taken from them, my dad was dressed in his deceased wife's clothes and paraded around in women's diamonte glasses - he was

94 years old. The staff do not care you raise a query and they are rude and abusive towards you especially the Senior Carers, the Management Team are completely disrespectful and do not care. Borough Care themselves do not care and ignore any requests for help. My father was completely let down and neglected with regard to Doctors appointments and any health enquiries I raised. I asked for the Doctor to be called on 2 occasions which were both ignored and the Senior said "I was busy and forgot". My dad did not deserve to be treated in the manner in which he was he was a beautiful and kind person with respect for everyone he met. Wellcroft showed him no respect whatsoever.

Reply from Dawn Berry, Operations Director at WellcroftThank you for taking the time to share your review of Wellcroft. We are disappointed to hear your feedback as the issues that you have continually raised have all been thoroughly investigated by both Borough Care and our local safeguarding teams, and have been found in the main to be unsubstantiated. As always, where there is a case of care not meeting our high standards, immediate action has been taken to rectify this. We have always felt incredibly privileged to have had your father with us as a valued member of our community, and we are sorry that your experience of Wellcroft does not match that of our other relatives.

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Review from S L (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Having moved my mum from another care home into Wellcroft in March, I was hoping she would settle in her new surroundings without any stress etc. I didn't need to have worried she settled immediately thanks to the caring staff who made her feel welcome from day 1. I am happy she feels at home at Wellcroft.