Wellcroft

75 Church Road, Gatley, Cheadle SK8 4EY
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9.1 59 Reviews
  • Wellcroft, Cheadle
Wellcroft provides homely accommodation, located in the scenic surroundings of Gatley in Stockport.

Featuring 42 rooms, the home offers stimulating themed areas and signposting, reminiscent of its own little community.

With close ties to the community, Wellcroft runs intergenerational play dates with local mums and their children, creating lots of laughter and noise from residents and children alike.

The team consists of several dementia champions who have the experience and knowledge to create a stimulating and safe home for any resident who suffers from dementia.
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Care Provided by Wellcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1266 – £1301
  • Self-Funded Residential Dementia Care: £1266 – £1299

These prices are only a guideline, please contact Wellcroft to find out the exact price for your requirements.

Contact Wellcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wellcroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Kerr (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Wellcroft Reviews (59)

9.1

Wellcroft has a Review Score of 9.1 (9.141) out of 10, based on 19 reviews in the last 2 years.
Over all time Wellcroft has 59 reviews.

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Review from Janet P (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are supportive of my parent and all the issues that dementia carries.
Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you for your kind words, which we will be sure to share with the entire team at Wellcroft.
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Review from Ailsa C (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my brother and I are really happy with the care my mum has received since being here. She has not been the easiest resident and I know it has taken her a considerable time to settle, I appreciate her dementia has dramatically increased but she is treated with dignity and has a great relationship
until the carers who looked after her. Overall we are really happy and I know my mum is safe and receiving the best care possible.
Reply from Hannah Freeley, Marketing and Communications Manager at WellcroftThank you for such positive feedback regarding your mother's care at Wellcroft. We are delighted to know that both you and your brother are happy with the support she receives, and that she is treated with dignity and has developed great relationships with our team. Ensuring the safety and wellbeing of our residents, while providing the best possible care, is always our priority, and your kind words affirm our commitment to these values.
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Review from Amanda N (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my family have enjoyed visiting dad, we have always had a warm welcome as if we are part of a big family. All staff are always friendly and happy. We are pleased with dads overall care and he is very happy here. The facilities are all excellent couldn't wish for more. Dads room is always very
clean and his laundry done regularly. All in all everything is excellent knowing dad is the best he can be and is happy at Wellcroft is what matters most to us.
Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are delighted to hear that you and your family have consistently felt such a warm welcome at Wellcroft, and that you consider yourselves part of our extended family. It is lovely to hear that you know that your father is happy and receiving excellent overall care, and that our friendly and happy staff contribute to his wellbeing. Knowing that your father is "the best he can be" and happy as part of our Wellcroft community is indeed what matters most to us, and we are so grateful for your kind words.
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Review from Rae K (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Where to start - this is the most exceptional 'home from home'. The environment is very welcoming, the staff are warm and helpful. The areas are kept spotlessly clean and it smells lovely too. It is obvious that all the staff have been 'selected' to provide a relaxed and comforting ambience to the residents
and visitors. No matter what day or what time I have visited my overall impression is, 'this is somewhere you can entrust your loved ones to be 'cared' for to the highest standard.' My friends room is spotless and she is very happy and relaxed. She said the food is lovely too.
Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are delighted to hear such positive feedback , especially your friend's happiness and the high standard of care she is receiving at Wellcroft. It's incredibly rewarding to know that our efforts to create a welcoming and comfortable environment, supported by our dedicated and warm staff, are so clearly appreciated. Thank you for recognising the hard work and commitment of our team.
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Review from Alan S (Son-in-law of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since mum came to Wellcroft mum has had a reasonable invitation. The staff we have met are very food/friendly and knowledgeable when dealing with mum. She has had a few difficult times but the staff have handled her confidently and with a lot of humour which has helped. ON the whole a positive experience
for Hilda at this most difficult and confusing time for her.
Reply from Wellcroft Management, Wellcroft Management at WellcroftWe're thrilled to hear such positive feedback about your Mum's experience at Wellcroft. It means the world to us that our staff have been able to provide her with such good care and support, especially during what can be a challenging time. We pride ourselves on our friendly team, and it's wonderful to know their humour has been a comfort. Thank you for taking the time to share your review.
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Review from G C (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit weekly and from entering to leaving the staff are so friendly and efficient. They tend to the residents as though they are their own family. The home is clean throughout with various rooms and a lovely garden area to either share or have privacy. I would recommend this place to anyone.
Reply from Wellcroft Management, Home Manager at WellcroftThank you for taking the time to complete a review and share such kind words with us, which we will be sure to pass on to the rest of the team at Wellcroft. We look forward to seeing you on your next visit to Wellcroft.
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Review from Margaret D (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellcroft is a brilliant home. Housekeeping and staff and office staff are hard working, and everyone is so helpful. Mum has settled in very well,
Reply from Hannah Freeley, Marketing and Communications Manager at WellcroftThank you for your lovely comments which we will be sure to share with the entire team at Wellcroft. Your insights are invaluable as we continuously strive to provide the best possible care and environment for all our residents. We are committed to ensuring their comfort and wellbeing, and your comments help us achieve that goal. We look forward to continuing to provide excellent care for all our residents at Wellcroft.
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Review from Gary P (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been here almost 12 months after moving him from a more expensive home with very good facilities but which he could not make use of and we think it is the best thing we could have done. The staff here are caring, endlesly patient and we are very happy and relatively, I think my dad is
too.
Reply from Wellcroft Management, Home Manager at WellcroftThank you for submitting a review about your experience. We are very grateful for your feedback and for taking the time to acknowledge the efforts of our team at Wellcroft. Your input is vital in helping us maintain our high standards of care and support. We value your trust in us and are committed to providing a nurturing and supportive home for your father and all our residents.
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Review from Sue H (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall opinion is good. Not been many activities lately due to having no Alf for a long time but hopefully will improve when new Alf starts. Always kept fully informed of dad's situation. Seniors happy to answer or discuss any issues.
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Review from Joe M (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased that my father is now residing at Wellcroft Care Home. I visit most days and I am impressed with the way the establishment is run. Importantly the staff are ever helpful, caring and extremely professional in undertaking their tasks. It is because of knowing my father is being well looked
after that I can take comfort from him not being at his own home. Wellcroft has become a better environment than he had due to the quality of the people who work there.
Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you for taking the time to complete a review- we truly appreciate you sharing your positive experience.. To hear that your father is thriving at Wellcroft Care Home and that you feel such comfort in his care is incredibly rewarding. To know that our team are making such a positive difference, creating an environment that you consider even better than his previous home is something we are happy to hear- and we will be sure to share your kind word with all at Wellcroft.
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Review from C F (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident in Wellcroft over 6 years. She has been very happy here, staff are caring and considerate of her needs, and will always take time to listen to and act upon any family concerns. As her dementia has progressed, appropriate adjustments have been made to support her, and as a
family we have been happy with the care she has received to date.
Reply from Wellcroft Management, Wellcroft Management at WellcroftWe are incredibly grateful for your kind words regarding your mother's six years with us at Wellcroft, and we are especially pleased to know that she has been happy and that our team have made a difference. We are committed to providing personalised care, as residents' needs evolve, and it's reassuring to hear that the adjustments made for your mother have been effective and appreciated by your family
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Review from E H (Son-in-law of Resident) published on 1 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During his stay he has always been treated with respect and great care (even when he is difficult). Even the housekeeping staff look after his well-being during their tasks. The activities are usually tailored to the periods he recalls.
Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you so much for your review of Wellcroft. We are delighted to hear that your loved one is receiving such respectful and attentive care at Wellcroft, even in challenging times. It is great to hear that our housekeeping team also contributes to his wellbeing, and that our activities resonate with his memories.
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Review from Sandra B (Daughter of Resident) published on 1 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very helpful. They treat all the residents with dignity and respect.
Reply from Wellcroft Management, Wellcroft Management at WellcroftThank you so much for your kind words. We are absolutely delighted to hear that our staff are providing helpful, dignified and respectful care to all our residents. Your feedback means a great deal to us.
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Review from Alison M (Daughter of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My review really must be seen. Wellcroft is a dreadful place for your loved ones to be left in. The place smells, residents are humiliated and abused and have their belongings taken from them, my dad was dressed in his deceased wife's clothes and paraded around in women's diamonte glasses - he was
94 years old. The staff do not care you raise a query and they are rude and abusive towards you especially the Senior Carers, the Management Team are completely disrespectful and do not care. Borough Care themselves do not care and ignore any requests for help. My father was completely let down and neglected with regard to Doctors appointments and any health enquiries I raised. I asked for the Doctor to be called on 2 occasions which were both ignored and the Senior said "I was busy and forgot". My dad did not deserve to be treated in the manner in which he was he was a beautiful and kind person with respect for everyone he met. Wellcroft showed him no respect whatsoever.
Reply from Dawn Berry, Operations Director at WellcroftThank you for taking the time to share your review of Wellcroft. We are disappointed to hear your feedback as the issues that you have continually raised have all been thoroughly investigated by both Borough Care and our local safeguarding teams, and have been found in the main to be unsubstantiated. As always, where there is a case of care not meeting our high standards, immediate action has been taken to rectify this. We have always felt incredibly privileged to have had your father with us as a valued member of our community, and we are sorry that your experience of Wellcroft does not match that of our other relatives.
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Review from S L (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having moved my mum from another care home into Wellcroft in March, I was hoping she would settle in her new surroundings without any stress etc. I didn't need to have worried she settled immediately thanks to the caring staff who made her feel welcome from day 1. I am happy she feels at home at Wellcroft.
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Review from A S (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father ended up in hospital, hospital reports neglect by care home.social worker informed, now looking for a care home.who will treat him with dignity and care.new management dismissive when told about hospital doctors and nurses concerns basically couldn't care less.my concerns it will be happening
to other residents and the very few good carers there will leave,because they see what is happening.
Reply from Lisa Kerr, Care Home Manager at WellcroftWe are sorry to hear how upsetting this experience has been for you and your family. We understand how difficult it is to see a loved one unwell and we want to assure you that your concerns are being taken seriously. At Wellcroft, the safety, dignity and wellbeing of our residents is always our priority. While we have been proud to receive positive feedback in the past we are saddened to hear that this has not been reflected in your experience. Please be assured that your concerns are currently being reviewed appropriately. We are committed to transparency and continuous improvement, and we thank you for bringing this to our attention so we can reflect on and strengthen our practices if needed.
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Review from Tom D (Husband of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellcroft is a bright well care home and the staff seem to make a considerable effort to treat the residents with respect and affection.
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Review from D H (Son of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Have dealt very professionally with a couple of issues we have raised over the last 12 months.
A particular staff member has been fantastic and very supportive in helping my Mum deal with her mobility deteriorating.
I feel my Mum is safe in the care home.
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Review from Lorraine I (Daughter of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely great service from all staff. I would recommend people put this place as their first choice. The food is excellent, the residents have plenty of snacks, tea and coffee in between meals and when families are visiting they are offered drinks and snacks. I can't praise the staff enough.
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Review from Michael H (Son of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum seems as happy as she can be. The carers are friendly, understand my mum's needs and are attentive to those and and are open to me asking a couple of questions now and again. I also like the way Wellcroft do a little a bit extra for things such as recently for Halloween. I understand security
is very important, but I wish there was an easier way to get in/out of the building when I visit as sometimes I may be waiting for up to 10 minutes; however I do understand staff are busy and that I tend to call in early evenings when there is less staff about (an idea might be individual passcodes for frequent visitors such as myself, whereby you'd also know when I arrived/left). On the non-care admin side, appreciation to a staff member for her timely assistance when needed.
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Current Review Score: 9.1 (9.141)

Overview of Review Score

The Review Score of 9.1 (9.141) out of 10 for Wellcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.216 for Wellcroft is calculated as follows: ( (128 Excellents x 5) + (65 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (20 Very Poors x 1) ) ÷ 227 Ratings = 4.216
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Wellcroft is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Lisa

Lisa Kerr

Job Title: Care Home Manager Joined: 2024

I have been a mental health nurse since 2007 and worked as a Home Manager for the last 3 years.  My last ten years have been working in dementia settings and I love finding out about the residents and how we can look to improve their quality of life on a daily basis.   I am very open and honest and want my home to feel welcoming to residents and also their families.  I find Music and dance can play a massive part in care homes and I love nothing more than joining in a singalong and dance with residents.  

Frequently Asked Questions about Wellcroft

What types of Care is Wellcroft registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wellcroft have?

There are 42 Single Rooms.

What are the Facilities & Services at Wellcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wellcroft to the centre of Cheadle?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellcroft to verify any information. View our terms and conditions. Wellcroft has an Enhanced Service - more info.