Wellcroft, Cheadle, Greater Manchester
Wellcroft, Cheadle, Greater Manchester
Wellcroft, Cheadle, Greater Manchester

Wellcroft is a homely accommodation located in scenic surroundings, lovingly refurbished and recently extended to bring its comforts and expertise to more adults with care needs.

Care plans are developed to suit the individual, supported personal dignity and as much choice as possible. The team aims to deal with sensitive issues in the most appropriate manner.

Privacy is respected by a skilled and friendly team who are trained in modern care techniques while providing a friendly service at all times.

Group: Borough Care Ltd

Person in charge: Daniel Cole (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 9

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wellcroft: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 14 Nov 2017

No Current Bed / Place Vacancies.

Reviews

9.4 Wellcroft has a Review Score of 9.4 (9.412)

The Review Score of 9.4 (maximum of 10) for Wellcroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Wellcroft in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.817 for Wellcroft is calculated as follows: ( (67 Excellents x 5) + (15 Goods x 4) ) ÷ 82 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.595 Points relating to the number of positive Reviews for Wellcroft is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.4 Target = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wellcroft?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wellcroft

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Wife of Resident/Service User
    1

Since my mother has been n this care home she has been looked after so well by the professional and caring staff. My sister and I could not be happier with the care she has received. Some old people decline when going to live in a care home but our mother has done the opposite and improved. In fact, we both agree that if it wasn't for the excellent care she receives she wouldn't be with us today.
I would have absolutely no hesitation in recommending this home to someone with an elderly relative. The staff deserve to be recognised for their hard work and dedication.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been visiting my old friend of 40 years, who is sadly in Wellcroft, Gatley, Cheshire suffering from Alzheimer's Disease since April 2017. The atmosphere created by the wonderful staff, ably managed is wonderful. The place is very clean and bright and provides entertainment and safety for the vulnerable residents. Pictures, objects and even a mock public bar, all help the residents to relax and give reminders of previous good times. A visit is very refreshing, despite the circumstances being difficult. Well done Wellcroft.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All the staff are welcoming and friendly. they know the residents very well and their likes and dislikes.
There are frequent activities with visiting entertainers and singers which the residents enjoy. The staff keep me updated with how my mum is and if there are any changes to her needs.
Excellent home and my mum is very happy here.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent amenities, well laid out with safe "room to roam" on all floors. "Dementia friendly" design elements are strong, as are the individualised rooms. I first visited the home on an assessment visit with my friend who was looking for a home for her husband. We met the manager and I was deeply impressed with the culture that he sets. His compassion and knowledge of the frail elderly, his deep respect for residents which is demonstrated in each contact I saw. In just a few moments he modelled an inclusive approach to our friend who is now a well-established resident. As a senior manager in the NHS, I see many facilities and more and say that this is the best I have visited ever.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I visited numerous residential homes before deciding on Wellcroft. The living arrangements are inviting and stimulating for residents and visitors. The manager has created a home full of interest and links with normal life. The staff are considerate, kind and responsive to residents, and always prepared to listen to visitors' comments. I feel happy in the knowledge that my husband of 58 years is receiving excellent care.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From the moment my mum was taken to Wellcroft as an emergency resident until her very last moments (approx 2 months) all the staff from cleaners to the manager were welcoming, caring, respectful, conscientious and showed and displayed genuine interest and concern for her best welfare. It is a great comfort to know that she had the best and most appropriate care right until her last breath. Mum was in last stages of dementia.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mums placement in the Home was unplanned and it all happened very quickly because of this my sister and I who do not live locally were very concerned. We had no reason to be as we were extremely impressed on our first visit to the actual building and the decor which had a very calm friendly feeling, but mainly with the kindness and support from ALL the management and staff who put our minds at rest. We know that Mum is going to be really comfortable and cared for at this difficult time. Thanks again to the staff for all their help and advice.

How likely would you be to recommend Wellcroft? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

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Awards / Recognitions

February 2017

Stockport Star Awards

Recipient: Wellcroft

Date: Thursday 02 Feb 2017

more details

March 2016

October 2014

Service of the Year

Recipient: Wellcroft

Date: Wednesday 15 Oct 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Wellcroft