Wellcroft

75 Church Road, Gatley, Cheadle SK8 4EY
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9.1 59 Reviews
  • Wellcroft, Cheadle
Wellcroft provides homely accommodation, located in the scenic surroundings of Gatley in Stockport.

Featuring 42 rooms, the home offers stimulating themed areas and signposting, reminiscent of its own little community.

With close ties to the community, Wellcroft runs intergenerational play dates with local mums and their children, creating lots of laughter and noise from residents and children alike.

The team consists of several dementia champions who have the experience and knowledge to create a stimulating and safe home for any resident who suffers from dementia.
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Care Provided by Wellcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1266 – £1301
  • Self-Funded Residential Dementia Care: £1266 – £1299

These prices are only a guideline, please contact Wellcroft to find out the exact price for your requirements.

Contact Wellcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wellcroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Kerr (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Wellcroft Reviews (59)

9.1

Wellcroft has a Review Score of 9.1 (9.141) out of 10, based on 19 reviews in the last 2 years.
Over all time Wellcroft has 59 reviews.

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Total of 59, showing 41-59
Review from Lorraine M (Daughter of Resident) published on 19 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent three and a half years as a valued Wellcroft family member. I was also welcomed and supported by all the amazing, wonderful and friendly staff, manager, all care staff on nights, days, on-call, agency, catering, cooks and what an amazing housekeeping team. I cannot praise Wellcroft enough.
Me, my family and my mum, if she could, want to say a massive thank you, you made my mum and me so happy. My mum enjoyed many trips, restaurants meals, entertainment nights and so much care and respect from you all, many many thanks.
Reply from Valerie Egan, Interim Head of Care Services at WellcroftMany thanks for taking the time to write these lovely comments. I will ensure that the team at Wellcroft are congratulated for the care they have given to you, your family and indeed your Mother.
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Review from Peter W (Husband of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff very friendly and helpful and the residents clean and well cared for.
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Review from E P (Daughter of Resident) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff work very hard. Food and snacks very satisfying.
Well done.
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Review from Graham L (Daughter of Resident) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is in the best place with good caring staff.
The look and entertainment are very good but most of all, it's the staff that make Wellcroft so pleasant.
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Review from Christine L (Daughter of Resident) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend.


The carers have maintained our mother and kept her stable. Prior to this Mum had been admitted to a care home and lasted only 2 weeks before she was admitted to hospital.

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Review from Michele K (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely, welcoming, clean home. The staff are excellent and there is always something going on for the residents. My mum is in here and when I visit her, she is always clean and tidy, as is her bedroom. The meals look really nice and there is always plenty of cups of tea and pieces of cake.
Well done Wellcroft.
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Review from Marion M (Friend of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this home to be of good standard. Friendly, helpful staff and the residents are looked after to a high standard.
Reply from Sophie Gardiner, Area Manager at WellcroftThank you for your kind feedback.
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Review from John S (Son of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and attentive to residents. They always ensure drinks are provided and residents are comfortable.
Reply from Sophie Gardiner, Area Manager at WellcroftThank you for your kind feedback.
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Review from Vivienne S (Sister of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is a new resident. Couldn't be happier with the level of care she is receiving. She has vascular dementia and is treated with care and dignity.
The staff levels are excellent and every effort is made to meet individual needs.
When I visit I am always welcome, made to feel comfortable and
highly satisfied with every aspect of the care provided.
Reply from Sophie Gardiner, Area Manager at WellcroftThank you for your kind feedback.
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Review from Harry H (Partner of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am my partner's carer and her time at Wellcroft gives me a break to carry out work at home and time to do things for myself. My partner only attends two days a week but is well looked after and that keeps her interested. I have faith in the staff that look after her and bring smiles most of the time.
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Review from Paul H (Son of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pos; I like the open door policy. To be able to visit my mother at any reasonable time without restrictions is an excellent policy.
Neg; As a self-funder, my mother has to pay considerably more than being funded through the local authority which is disappointing.
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Review from Ruth P (Friend of Resident) published on 25 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend the palliative care provided by Wellcroft staff and the end of life support afforded to my friend's husband in his last weeks.


I have professionally led the end of life care agenda in both the Department of Health and within the NHS so was very pleased to see the exceptionally

high standards of compassion, support, validation and empathy given to my friend, her husband and his family and friends consistently throughout his last few weeks of life.


Whether it be the cleaner who was on first name terms with my friend's husband and always gave a cheery wave and smile, or the care assistants who sat with him to patiently help him drink and eat and sat with him through the night when he was unwell. I cannot praise the staff highly enough. At all times the management consulted the family and supported them through difficult times. Even in his final hours, the family were asked if any changes were needed in his care.

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Review from Cheryl L (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellcroft came to my rescue four years ago when I was struggling caring for both my parents. My Father arrived first and improved dramatically so I had no hesitation letting Wellcroft care for my Mum. The atmosphere is welcoming and caring. All staff, including housekeeping, care for the resident's
wellbeing. I am kept informed of any issues regarding Mum. She is much happier in herself.
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Review from Janice H (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother has been n this care home she has been looked after so well by the professional and caring staff. My sister and I could not be happier with the care she has received. Some old people decline when going to live in a care home but our mother has done the opposite and improved. In fact,
we both agree that if it wasn't for the excellent care she receives she wouldn't be with us today.
I would have absolutely no hesitation in recommending this home to someone with an elderly relative. The staff deserve to be recognised for their hard work and dedication.
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Review from H J (Friend of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my old friend of 40 years, who is sadly in Wellcroft, Gatley, Cheshire suffering from Alzheimer's Disease since April 2017. The atmosphere created by the wonderful staff, ably managed is wonderful. The place is very clean and bright and provides entertainment and safety for the
vulnerable residents. Pictures, objects and even a mock public bar, all help the residents to relax and give reminders of previous good times. A visit is very refreshing, despite the circumstances being difficult. Well done Wellcroft.
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Review from C S (Daughter of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are welcoming and friendly. they know the residents very well and their likes and dislikes.
There are frequent activities with visiting entertainers and singers which the residents enjoy. The staff keep me updated with how my mum is and if there are any changes to her needs.
Excellent
home and my mum is very happy here.
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Review from Eva B (Wife of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited numerous residential homes before deciding on Wellcroft. The living arrangements are inviting and stimulating for residents and visitors. The manager has created a home full of interest and links with normal life. The staff are considerate, kind and responsive to residents, and always prepared
to listen to visitors' comments. I feel happy in the knowledge that my husband of 58 years is receiving excellent care.
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Review from Marilyn D (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum was taken to Wellcroft as an emergency resident until her very last moments (approx 2 months) all the staff from cleaners to the manager were welcoming, caring, respectful, conscientious and showed and displayed genuine interest and concern for her best welfare. It is a great
comfort to know that she had the best and most appropriate care right until her last breath. Mum was in last stages of dementia.
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Review from Janice P (Daughter of Resident) published on 5 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums placement in the Home was unplanned and it all happened very quickly because of this my sister and I who do not live locally were very concerned. We had no reason to be as we were extremely impressed on our first visit to the actual building and the decor which had a very calm friendly feeling,
but mainly with the kindness and support from ALL the management and staff who put our minds at rest. We know that Mum is going to be really comfortable and cared for at this difficult time. Thanks again to the staff for all their help and advice.
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Current Review Score: 9.1 (9.141)

Overview of Review Score

The Review Score of 9.1 (9.141) out of 10 for Wellcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.216 for Wellcroft is calculated as follows: ( (128 Excellents x 5) + (65 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (20 Very Poors x 1) ) ÷ 227 Ratings = 4.216
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Wellcroft is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Lisa

Lisa Kerr

Job Title: Care Home Manager Joined: 2024

I have been a mental health nurse since 2007 and worked as a Home Manager for the last 3 years.  My last ten years have been working in dementia settings and I love finding out about the residents and how we can look to improve their quality of life on a daily basis.   I am very open and honest and want my home to feel welcoming to residents and also their families.  I find Music and dance can play a massive part in care homes and I love nothing more than joining in a singalong and dance with residents.  

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