Wellcroft

75 Church Road, Gatley, Cheadle SK8 4EY
Review Us
9.3 48 Reviews
  • Wellcroft, Cheadle
Wellcroft provides homely accommodation, located in the scenic surroundings of Gatley in Stockport.

Featuring 42 rooms, the home offers stimulating themed areas and signposting, reminiscent of its own little community.

With close ties to the community, Wellcroft runs intergenerational play dates with local mums and their children, creating lots of laughter and noise from residents and children alike.

The team consists of several dementia champions who have the experience and knowledge to create a stimulating and safe home for any resident who suffers from dementia.
Show Wellcroft on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Lisa Kerr (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Wellcroft Reviews (48)

9.3

Wellcroft has a Review Score of 9.3 (9.269) out of 10, based on 11 reviews in the last 2 years.
Over all time Wellcroft has 48 reviews.

Overall Experience
  • 36
  • 8
  • 2
  • 1
  • 1
Date Published
  • 48
  • 4
  • 4
  • 11
  • 37
Reviewer Connection to Wellcroft
  • 23
  • 8
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 48, showing 41-48
Review from Ruth P (Friend of Resident) published on 25 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend the palliative care provided by Wellcroft staff and the end of life support afforded to my friend's husband in his last weeks.


I have professionally led the end of life care agenda in both the Department of Health and within the NHS so was very pleased to see the exceptionally

high standards of compassion, support, validation and empathy given to my friend, her husband and his family and friends consistently throughout his last few weeks of life.


Whether it be the cleaner who was on first name terms with my friend's husband and always gave a cheery wave and smile, or the care assistants who sat with him to patiently help him drink and eat and sat with him through the night when he was unwell. I cannot praise the staff highly enough. At all times the management consulted the family and supported them through difficult times. Even in his final hours, the family were asked if any changes were needed in his care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl L (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellcroft came to my rescue four years ago when I was struggling caring for both my parents. My Father arrived first and improved dramatically so I had no hesitation letting Wellcroft care for my Mum. The atmosphere is welcoming and caring. All staff, including housekeeping, care for the resident's
wellbeing. I am kept informed of any issues regarding Mum. She is much happier in herself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice H (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother has been n this care home she has been looked after so well by the professional and caring staff. My sister and I could not be happier with the care she has received. Some old people decline when going to live in a care home but our mother has done the opposite and improved. In fact,
we both agree that if it wasn't for the excellent care she receives she wouldn't be with us today.
I would have absolutely no hesitation in recommending this home to someone with an elderly relative. The staff deserve to be recognised for their hard work and dedication.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H J (Friend of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my old friend of 40 years, who is sadly in Wellcroft, Gatley, Cheshire suffering from Alzheimer's Disease since April 2017. The atmosphere created by the wonderful staff, ably managed is wonderful. The place is very clean and bright and provides entertainment and safety for the
vulnerable residents. Pictures, objects and even a mock public bar, all help the residents to relax and give reminders of previous good times. A visit is very refreshing, despite the circumstances being difficult. Well done Wellcroft.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are welcoming and friendly. they know the residents very well and their likes and dislikes.
There are frequent activities with visiting entertainers and singers which the residents enjoy. The staff keep me updated with how my mum is and if there are any changes to her needs.
Excellent
home and my mum is very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eva B (Wife of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited numerous residential homes before deciding on Wellcroft. The living arrangements are inviting and stimulating for residents and visitors. The manager has created a home full of interest and links with normal life. The staff are considerate, kind and responsive to residents, and always prepared
to listen to visitors' comments. I feel happy in the knowledge that my husband of 58 years is receiving excellent care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marilyn D (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum was taken to Wellcroft as an emergency resident until her very last moments (approx 2 months) all the staff from cleaners to the manager were welcoming, caring, respectful, conscientious and showed and displayed genuine interest and concern for her best welfare. It is a great
comfort to know that she had the best and most appropriate care right until her last breath. Mum was in last stages of dementia.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice P (Daughter of Resident) published on 5 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums placement in the Home was unplanned and it all happened very quickly because of this my sister and I who do not live locally were very concerned. We had no reason to be as we were extremely impressed on our first visit to the actual building and the decor which had a very calm friendly feeling,
but mainly with the kindness and support from ALL the management and staff who put our minds at rest. We know that Mum is going to be really comfortable and cared for at this difficult time. Thanks again to the staff for all their help and advice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.269)

Overview of Review Score

The Review Score of 9.3 (9.269) out of 10 for Wellcroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.269 for Wellcroft is calculated as follows: ( (76 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (8 Very Poors x 1) ) ÷ 130 Ratings = 4.269
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellcroft is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (1)

Lisa

Lisa Kerr

Job Title: Care Home Manager Joined: 2024

I have been a mental health nurse since 2007 and worked as a Home Manager for the last 3 years.  My last ten years have been working in dementia settings and I love finding out about the residents and how we can look to improve their quality of life on a daily basis.   I am very open and honest and want my home to feel welcoming to residents and also their families.  I find Music and dance can play a massive part in care homes and I love nothing more than joining in a singalong and dance with residents.  

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellcroft to verify any information. View our terms and conditions. Wellcroft has an Enhanced Service - more info.