Bryn Haven

Brinnington Road, Brinnington Road, Brinnington, Stockport SK5 8BS
Review Us
9.8 83 Reviews
  • Bryn Haven, Stockport
Bryn Haven is a delightful property that has been refurbished and upgraded specifically to suit adults with complex mental health conditions and dementia.

It is located in the Brinnington area of Stockport with close links to the local pedestrianised shopping area and health centre.

The home can accommodate up to 41 residents, offering a choice of communal lounges, including a wonderful, large conservatory, which provides a bright and airy seating area.

Residents can enjoy a game of dominoes, or snakes and ladders in the games room, or choose to take in some fresh air in the newly refurbished summerhouse.

Bryn Haven is also suitable for residents with mobility issues, with carers always working to understand the needs of each individual person.
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Care Provided by Bryn Haven

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1179 – £1217
  • Self-Funded Residential Dementia Care: £1179 – £1217
The price(s) shown are provided by the care home. Contact Bryn Haven for full pricing details and T&Cs.

Contact Bryn Haven to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Haven to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Cumston (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Open visiting

Parking

  • Car park at the side of building

Bryn Haven Reviews (83)

9.8

Bryn Haven has a Review Score of 9.8 (9.794) out of 10, based on 20 reviews in the last 2 years.
Over all time Bryn Haven has 83 reviews.

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Reviewer Connection to Bryn Haven
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Review from Keith T (Brother-in-law of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law has been a resident at Bryn Haven for three years. All the staff are excellent. The premises are always spotless and the level of care is excellent. My wife and I have visited many care homes as church ministers, and this is the only one where we have never smelled urine or other odours.
My sister in law is always clean and tidy for which we are very grateful. Thank you all at Bryn Haven.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you very much for your kind 5-star review. We are truly pleased to hear that your sister-in-law is happy and well cared for at Bryn Haven.
Your comments about the staff, cleanliness of the home, and quality of care are greatly appreciated and will be shared with the team. Maintaining a clean, safe, and dignified environment for all our residents is very important to us, and it is lovely to know this is recognised.
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Review from Fran S (Friend of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barbara is looked after really well. The staff are lovely and caring. Nothing too much for them. The entertainment is exellant. Barbara is always clean and well dressed. She has been in Bryn Haven for three years now and has been happy the whole time.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your lovely feedback. We are delighted to hear that Barbara is so happy at Bryn Haven and that she has been well cared for over the past three years. Your kind comments about our caring staff, entertainment, and the high standards of her personal care are greatly appreciated. Thank you for your continued support.
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Review from Angela P (Wife of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall value of the home is good. Pressures cause issue for staff. Meal etc are prepared well and resident are given a choice daily with fresh soup, not all pre-prepared. The activity programme is good with numerous singers, keep fit, painting etc for residents. Overall a good place for your loved
one.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your feedback. We appreciate your kind comments about our care, meals, and activities. We are grateful for your support and will continue to provide the best possible care for our residents.
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Review from Marie-Louise C (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my Dad recieves. The staff are all friendly and welcoming and my Dad seems settled and well looked after.
Jo & Rosie will always try to arrange video calls with Dad if I can't get over to the home.
Thank you all at Bryn Haven for everything you do for Dad.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your lovely feedback - it really means a lot to us. We're so pleased to hear your dad is settled, happy, and well looked after.
It's great to know Jo and Rosie have been able to help you stay connected with video calls-we know how important that is.
We'll be sure to share your kind words with the team at Bryn Haven. Thank you again
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Review from M B (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
lovely warm place. Everyone very caring so glad my mum is here.
She's very happy & well looked after.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words. We're delighted to hear your mum is happy and feels well cared for - it means so much to us that she feels at home.
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Review from Patricia H (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment Dad arrived at Bryn Haven, He was made welcome and treated with dignity and respect. All the staff are wonderful and always upbeat and kind. It's such a relief to know Dad is well cared for and Happy. and all his needs are being met.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your kind words. We're so pleased your dad felt welcomed from the start and is happy and well cared for. Your feedback means a great deal to our team
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Review from Claire Y (Niece of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven have looked after my beloved auntie for quite a few years now all have cared for her with compassion, dignity and been supportive to our family
She has been on wonderful trips out which she enjoyed very much and they have cared with laughter and fun which she loved.
Even at the most upsetting
moments and grief they have been compassionate and caring
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your kind review. We are really pleased to hear your aunt has been well cared for at Bryn Haven and that you have felt supported as a family. Your comments about the compassion, dignity, and activities are very much appreciated and will be shared with the team.
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Review from C D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven is always clean and tidy. Staff are welcoming and happy to find out information about Dad if asked.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your lovely feedback.
We're really pleased to hear you find Bryn Haven clean and tidy, and that the team are welcoming and helpful when you ask about your dad. Your kind words are greatly appreciated.
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Review from B T (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been amazed at how many Xmas & New year activities they have put on over this period and how we were encouraged to attend & participate. We have been able to make some more memorable memories with our mum as a family.
It was wonderful to see smiles on all staff & residents & our faces.
Well
done to all the amazing staff @ Bryn Haven, especially Amanda & Rosie
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your lovely feedback.
We're really pleased you were able to enjoy the Christmas and New Year activities and create special memories with your mum as a family. It's wonderful to hear there were lots of smiles all round.
Your kind words about the team at Bryn Haven are greatly appreciated and will mean a lot to them.
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Review from S C (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bryn Haven is a warm, caring and friendly home that is 100% focused on the needs of the residents.
The home is well managed and the staff are happy, caring, very approachable and all treat the residents with dignity.The home is clean, food excellent and the activities and entertainment are outstanding,
everyone is focused on making the residents happy and contented.
My mum has settled in well to life at the home and as a family we have peace of mind that she is well looked after and safe.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your wonderful review.
We're delighted to hear that you've found Bryn Haven to be warm, caring, and focused on residents' wellbeing. It's especially lovely to know your mum has settled in well and that you have peace of mind knowing she is safe and well looked after.
Your kind words about the staff, home environment, food, and activities mean a great deal to the team. We really appreciate you taking the time to share your experience.
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Review from Lindsey R (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum seems so content and relaxed in the home ...staff always great her with a smile and address her when speaking to mum.I always feel happy when I come to visit and mums hair is done and shes wearing a lovely clean and fresh outfit. Mum's room is always warm and clean with fresh bedding. All these
little things mean so much. I can't thank the staff enough for keeping mum safe.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words. We are delighted to hear that your mum feels happy and comfortable at Bryn Haven. Our team takes great pride in providing care with dignity and attention to detail, and its wonderful to know that these efforts make a difference to both your mum and your visits. We will continue to ensure she remains safe, comfortable, and well cared for, and your feedback is very much appreciated.
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Review from S H (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad suffered with dementia and was a resident at Bryn Haven for eight years. Over that time he was looked after with the greatest of respect and care.
The staff are amazing, I cannot thank them enough for their support with Dad. He was lucky to have found such a lovely environment for his last years.
We will always be thankful to the staff at Bryn Haven.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for taking the time to share your kind words. It was a privilege to care for your dad over the years, and we are glad he felt supported and comfortable at Bryn Haven. Your feedback means a lot to all of the staff, and we wish you and your family continued peace and wellbeing.
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Review from Dawn C (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Bryn Haven for respite but needed to be placed permanently. All staff care for the residents to the highest standard. Nothing is too much trouble. It's a calm environment, all incidents dealt with sufficiently, timing allowed. Residents are clean. Rooms and surrounding areas modern, clean
and homely.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your kind words about Bryn Haven, it means so much to us to know that your mum is comfortable and well-cared for, and that you feel confident in our team. We strive to create a calm, clean and homely environment where everyone feels valued and respected and it's wonderful to hear that our efforts are making a difference for your family. Thank you for trusting us with your mum's care.
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Review from Joan C (Friend of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always around, and look after everyone well. Food looks good & entertainment is good.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words. Were delighted to hear that you feel our staff are attentive and that the care, food, and entertainment meet expectations. We always strive to create a welcoming and supportive environment for everyone, and your feedback means a lot to the whole team.
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Review from J C (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is well looked after at Bryn Haven he is able to express his needs himself and staff respond appropriately, he is treated with dignity. My father expresses that he feels safe at Bryn Haven. Any issues that arise are dealt with quickly & professionally. Staff are kind and attentive to residents
needs.
The care given by Bryn Haven staff gives me peace of mind.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you very much for taking the time to share your feedback. We are delighted to hear that your father feels safe, well cared for, and able to express his needs at Bryn Haven. Our team takes great pride in treating all residents with dignity and responding promptly to any issues that arise.It is wonderful to know that our staff's kindness, attentiveness, and professionalism provide you with peace of mind. Your comments are greatly appreciated and will be shared with the team as encouragement to continue delivering high-quality care
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Review from Douglas T (Husband of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are nice and good when in. Home run smoothly.
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Review from Eugene R (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care home, staff are very professional and keep you informed. Care plans are updated and checked. Stable staffing environment provides comfort for residents that have complex needs and requirements.
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Review from Brian B (Husband of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All top standards, very happy with everything, wonderful.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your feedback, we aim to provide the best service possible.
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Review from Antonio L (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our gratitude for the manager and the Bryn Haven team is immense. Before discovering this incredible place, my father's previous care home experience was distressing, with lapses leading to falls and hospitalisation. Finding a new, trustworthy home felt daunting, but Bryn Haven was our saving grace.
From
our first contact, the manager's warmth was clear. Though we were out of town, we received a virtual tour that made us feel welcomed and reassured. The caring staff and vibrant atmosphere showed us Bryn Haven was more than a care home; it was a compassionate community.
On move-in day, a video call lifted our spirits - my father was laughing with the hairdresser, enjoying his first haircut in months. Since then, he's been happier and healthier. Each visit, we're warmly welcomed, offered tea, and see how staff know each resident personally.
Their safety measures, like chair alarms and attentive staff, give us peace of mind. The manager and her team have made this decision one of the best we've ever made.
Reply from Amanda Cumstom, Home Manager at Bryn HavenYour review is very much appreciated and we strive to ensure that your family member's time with us is happy and a fulfilling experience. Thank you for taking the time to share your thoughts and I will pass this on to the care staff.
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Review from J K (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven has been absolutely fantastic in their care for my grandma. They went above and beyond to ensure she settled when she first arrived and while she was there. I will always be eternally grateful to all the staff at Bryn Haven for what they did, both for my grandma and also for the support they
gave myself and my family. I would definitely recommend Bryn Haven.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for this lovely review, I will pass this on to the care staff, they will be made up with the feedback. Your grandma was a lovely person. You and your family are welcome to come along to any events that we have arranged. send our love to your lovely granddad.
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Bryn Haven is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Bryn Haven is calculated as follows: ( (194 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 238 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bryn Haven is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Amanda

Amanda Cumston

Job Title: Care Home Manager Joined: 2000

Amanda has been part of the Borough Care family for over 25 years, beginning her career in homecare before progressing through roles including Senior Carer and Deputy Manager.


As Home Manager, Amanda brings a wealth of experience and genuine passion for care and is dedicated to creating a fun, welcoming atmosphere where residents feel at home and supported.


Amanda takes great pride in the wide range of activities on offer and loves seeing residents smiling, laughing, and enjoying themselves. For Amanda, knowing residents are happy means she and her team are doing exactly what they set out to do.

Frequently Asked Questions about Bryn Haven

What types of Care is Bryn Haven registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bryn Haven have?

There are 42 Single Rooms.

What are the Facilities & Services at Bryn Haven?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bryn Haven to the centre of Stockport?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Haven to verify any information. View our terms and conditions. Bryn Haven has an Enhanced Service - more info.