Bryn Haven

Brinnington Road, Brinnington Road, Brinnington, Stockport SK5 8BS
Review Us
9.8 79 Reviews
  • Bryn Haven, Stockport
Bryn Haven is a delightful property that has been refurbished and upgraded specifically to suit adults with complex mental health conditions and dementia.

It is located in the Brinnington area of Stockport with close links to the local pedestrianised shopping area and health centre.

The home can accommodate up to 41 residents, offering a choice of communal lounges, including a wonderful, large conservatory, which provides a bright and airy seating area.

Residents can enjoy a game of dominoes, or snakes and ladders in the games room, or choose to take in some fresh air in the newly refurbished summerhouse.

Bryn Haven is also suitable for residents with mobility issues, with carers always working to understand the needs of each individual person.
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Care Provided by Bryn Haven

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1179 – £1217
  • Self-Funded Residential Dementia Care: £1179 – £1217

These prices are only a guideline, please contact Bryn Haven to find out the exact price for your requirements.

Contact Bryn Haven to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Haven to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Cumston (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Open visiting

Parking

  • Car park at the side of building

Bryn Haven Reviews (79)

9.8

Bryn Haven has a Review Score of 9.8 (9.788) out of 10, based on 23 reviews in the last 2 years.
Over all time Bryn Haven has 79 reviews.

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Reviewer Connection to Bryn Haven
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Review from C D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven is always clean and tidy. Staff are welcoming and happy to find out information about Dad if asked.
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Review from Keith T (Brother-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven is well managed, well run and very homely. My sister-in-law is happy, clean and looked after at all times
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Review from B T (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been amazed at how many Xmas & New year activities they have put on over this period and how we were encouraged to attend & participate. We have been able to make some more memorable memories with our mum as a family.
It was wonderful to see smiles on all staff & residents & our faces.
Well
done to all the amazing staff @ Bryn Haven, especially Amanda & Rosie
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Review from S C (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bryn Haven is a warm, caring and friendly home that is 100% focused on the needs of the residents.
The home is well managed and the staff are happy, caring, very approachable and all treat the residents with dignity.The home is clean, food excellent and the activities and entertainment are outstanding,
everyone is focused on making the residents happy and contented.
My mum has settled in well to life at the home and as a family we have peace of mind that she is well looked after and safe.
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Review from M B (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident at Bryn Haven in August 2025. We had to make a very quick decision about her care home, we chose Bryn Haven due to finances. We had not visited prior to this and from the moment she arrived there were no concerns. She was greeted with love and happiness and she has been treated
in the same way ever since.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for taking the time to share your experience. We are delighted that your mother felt welcomed and cared for from the very beginning, and that she continues to be treated with warmth and respect. It means a lot to the team to know that their efforts have made a positive difference, and we will continue to ensure your mother receives the highest standard of care.
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Review from Lindsey R (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum seems so content and relaxed in the home ...staff always great her with a smile and address her when speaking to mum.I always feel happy when I come to visit and mums hair is done and shes wearing a lovely clean and fresh outfit. Mum's room is always warm and clean with fresh bedding. All these
little things mean so much. I can't thank the staff enough for keeping mum safe.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words. We are delighted to hear that your mum feels happy and comfortable at Bryn Haven. Our team takes great pride in providing care with dignity and attention to detail, and its wonderful to know that these efforts make a difference to both your mum and your visits. We will continue to ensure she remains safe, comfortable, and well cared for, and your feedback is very much appreciated.
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Review from S H (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad suffered with dementia and was a resident at Bryn Haven for eight years. Over that time he was looked after with the greatest of respect and care.
The staff are amazing, I cannot thank them enough for their support with Dad. He was lucky to have found such a lovely environment for his last years.
We will always be thankful to the staff at Bryn Haven.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for taking the time to share your kind words. It was a privilege to care for your dad over the years, and we are glad he felt supported and comfortable at Bryn Haven. Your feedback means a lot to all of the staff, and we wish you and your family continued peace and wellbeing.
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Review from A P (Wife of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has resided at Bryn Haven for over 4 years now.The staff are very professional in their care for him. Many of the staff have been at the home four years or more and the continuity is a definite benefit for my husband. There is a prgramme of activities for the residents, although my husband
doesn't tend to take part but he enjoys the singers and various entertainments. he is now limited in his diet and has trouble with his swollow and he seems to miss out sometimes on the party side of certain occasions. Overall I am happy with his care.
Reply from Amanda Cumston, Bryn Haven Manager at Bryn HavenThank you for your review, we're delighted to hear that your husband is happy at Bryn Haven, and that our team have made such a positive impact on his care. We're so glad he enjoys the entertainment, and have taken note of your feedback about his dietary needs and making sure he feels included during special occasions. We're always looking for ways to improve, and your insights are incredibly helpful.
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Review from Dawn C (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Bryn Haven for respite but needed to be placed permanently. All staff care for the residents to the highest standard. Nothing is too much trouble. It's a calm environment, all incidents dealt with sufficiently, timing allowed. Residents are clean. Rooms and surrounding areas modern, clean
and homely.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your kind words about Bryn Haven, it means so much to us to know that your mum is comfortable and well-cared for, and that you feel confident in our team. We strive to create a calm, clean and homely environment where everyone feels valued and respected and it's wonderful to hear that our efforts are making a difference for your family. Thank you for trusting us with your mum's care.
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Review from Joan C (Friend of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always around, and look after everyone well. Food looks good & entertainment is good.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words. Were delighted to hear that you feel our staff are attentive and that the care, food, and entertainment meet expectations. We always strive to create a welcoming and supportive environment for everyone, and your feedback means a lot to the whole team.
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Review from J C (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is well looked after at Bryn Haven he is able to express his needs himself and staff respond appropriately, he is treated with dignity. My father expresses that he feels safe at Bryn Haven. Any issues that arise are dealt with quickly & professionally. Staff are kind and attentive to residents
needs.
The care given by Bryn Haven staff gives me peace of mind.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you very much for taking the time to share your feedback. We are delighted to hear that your father feels safe, well cared for, and able to express his needs at Bryn Haven. Our team takes great pride in treating all residents with dignity and responding promptly to any issues that arise.It is wonderful to know that our staff's kindness, attentiveness, and professionalism provide you with peace of mind. Your comments are greatly appreciated and will be shared with the team as encouragement to continue delivering high-quality care
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Review from Douglas T (Husband of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are nice and good when in. Home run smoothly.
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Review from Eugene R (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care home, staff are very professional and keep you informed. Care plans are updated and checked. Stable staffing environment provides comfort for residents that have complex needs and requirements.
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Review from Brian B (Husband of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All top standards, very happy with everything, wonderful.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your feedback, we aim to provide the best service possible.
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Review from Antonio L (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our gratitude for the manager and the Bryn Haven team is immense. Before discovering this incredible place, my father's previous care home experience was distressing, with lapses leading to falls and hospitalisation. Finding a new, trustworthy home felt daunting, but Bryn Haven was our saving grace.
From
our first contact, the manager's warmth was clear. Though we were out of town, we received a virtual tour that made us feel welcomed and reassured. The caring staff and vibrant atmosphere showed us Bryn Haven was more than a care home; it was a compassionate community.
On move-in day, a video call lifted our spirits - my father was laughing with the hairdresser, enjoying his first haircut in months. Since then, he's been happier and healthier. Each visit, we're warmly welcomed, offered tea, and see how staff know each resident personally.
Their safety measures, like chair alarms and attentive staff, give us peace of mind. The manager and her team have made this decision one of the best we've ever made.
Reply from Amanda Cumstom, Home Manager at Bryn HavenYour review is very much appreciated and we strive to ensure that your family member's time with us is happy and a fulfilling experience. Thank you for taking the time to share your thoughts and I will pass this on to the care staff.
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Review from J K (Granddaughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Haven has been absolutely fantastic in their care for my grandma. They went above and beyond to ensure she settled when she first arrived and while she was there. I will always be eternally grateful to all the staff at Bryn Haven for what they did, both for my grandma and also for the support they
gave myself and my family. I would definitely recommend Bryn Haven.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for this lovely review, I will pass this on to the care staff, they will be made up with the feedback. Your grandma was a lovely person. You and your family are welcome to come along to any events that we have arranged. send our love to your lovely granddad.
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Review from Nigel H (Son of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Bryn Haven are wonderful, dedicated, compassionate and caring people.
Providing a special place in time for both residents and families, to know the level of care is of great comfort.
Our heartfelt thanks.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you so much for your kind words, I hope you and your family are keeping well.
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Review from Carlos B (Friend of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
First-class care with fantastic, caring staff.
The management team are always on-hand regarding anything you need to know or have any concerns. The safety and security are fantastic.
The communication is also very reassuring.
From management and the whole caring team, I am delighted with the care
given.
Keep up the fantastic work.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you, Carlos, for taking the time to leave a fabulous review, I will pass your review on to the team with your thanks. As you know, my door is always open if you ever need anything.
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Review from N M (Son of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot put into words how grateful I am that my dad is cared for and looked after by a great team at Bryn Haven. The staff are usually very welcoming and polite and are happy to answer any questions or give advice if asked for. Even though my dad is now bed-bound I can tell that he is comfortable
and while it is difficult to know his feelings I get the sense that he is happy with his room and surroundings. He is lucky enough to have a garden view which is very calming.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your lovely review, we will continue to do everything we can to ensure your dad is comfortable. If there is anything else that we can do then please just let us know.
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Review from Lynne H (Friend of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly and supportive environment which provides peace of mind for those with relatives or friends being cared for at the home. The staff are helpful and informative and show compassion and respect for the residents in their care.
Reply from Amanda Cumstom, Home Manager at Bryn HavenThank you for your feedback, I will pass your good wishes and thanks on to all staff.
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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Bryn Haven is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Bryn Haven is calculated as follows: ( (218 Excellents x 5) + (45 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 269 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bryn Haven is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Amanda

Amanda Cumston

Job Title: Home Manager

Amanda has worked for Borough Care for over 20 years, starting at homecare and working her way up to Senior Carer, Deputy Manager and now Home Manager at Bryn Haven where she has been since November.


She says, "Bryn Haven is a lovely home. The staff are amazing and the home itself is warm and welcoming, with loads of great activities. I want the home to be fun and to see the residents smile because if they are happy then I know we are doing a great job.”

Sharon

Sharon Whittey

Job Title: Deputy Manager Joined: 2005

Sharon has worked for Borough Care for 17 years, mostly based at Bryn Haven


She started her career as a housekeeper then worked her way up the ladder to care assistant then Senior Carer, then Deputy Manager


She enjoys her job as it makes her feel good knowing that she can make a difference in our resident's day-to-day living.

Frequently Asked Questions about Bryn Haven

What types of Care is Bryn Haven registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bryn Haven have?

There are 42 Single Rooms.

What are the Facilities & Services at Bryn Haven?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bryn Haven to the centre of Stockport?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Haven to verify any information. View our terms and conditions. Bryn Haven has an Enhanced Service - more info.