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Bryn Haven

Brinnington Road, Brinnington, Stockport, Greater Manchester SK5 8BS
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Bryn Haven, Stockport
Bryn Haven, Stockport
Bryn Haven, Stockport

Bryn Haven is a delightful property that has been refurbished and upgraded specifically to suit adults with complex mental health conditions and dementia.

It is located in the Brinnington area of Stockport with close links to the local pedestrianised shopping area and health centre.

The home can accommodate up to 41 residents, offering a choice of communal lounges, including a wonderful, large conservatory, which provides a bright and airy seating area.

Residents...  

Care Provided by Bryn Haven

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,179 - £1,217N/A
Residential Dementia Care£1,179 - £1,217N/A

Contact Bryn Haven to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amanda Cumston(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (19)

Visiting

  • Open visiting

Parking

  • Car park at the side of building

Bryn Haven Reviews (84)

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9.8

Bryn Haven has a Review Score of 9.8 (9.794) out of 10, based on 20 reviews in the last 2 years. Over all time Bryn Haven has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from S S (Sister of Resident) published on 13 January 2023 Submitted via Website
Overall Experience

Lovely place. The staff very friendly and helpful, can't do enough to make you feel comfortable. Spotlessly clean and always smells clean and fresh. The staff are lovely with residents and family alike and can't do enough to make you feel welcome.

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Review from M M (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

My mum has recently become a resident at Bryn Haven. Happy, caring environment. The carers are fantastic with my mum. Nothing is too much trouble. Kept informed at all times. The management are amazing. Happy for me to call anytime to ask about Mum. The management look after myself and my dad as well. Home from Home. Well done Bryn Haven.

Reply from Amanda Cumston, Home Manager at Bryn Haven

Thank you for these kind words, we are here to support all our lovely residents and their loved ones. Feel free to call anytime, we are always here to advise and support.

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Review from Maria H (Daughter of Resident) published on 20 September 2022 Submitted via Postal Card
Overall Experience

Mum is very happy in Bryn Haven. The staff are all very caring and friendly. They are always helpful and will try to put right any issues that arise. Her room is bright and a good size and is always clean and tidy. I feel very confident that Mum is well looked after and has all her needs met.

Reply from Sharon Whittey, Deputy Manager at Bryn Haven

Thank you for your kind feedback, it really means a lot we aim to provide the best care possible.

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Review from Paddy C (Friend of Resident) published on 20 September 2022 Submitted via Postal Card
Overall Experience

Very good. Very helpful.

Reply from Sharon Whittey, Deputy Manager at Bryn Haven

Thank you for your kind words. Feedback is always welcome.

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Review from Steve B (Son of Resident) published on 20 September 2022 Submitted via Postal Card
Overall Experience

The staff are all very friendly. Mum is always singing and dancing.

Reply from Sharon Whittey, Deputy Manager at Bryn Haven

Thank you for your kind words. I shall ensure all staff read the reviews.

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Review from Neil M (Son of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

My mum has been in Bryn Haven for 4.5 years. The staff have been fantastic, even through difficult times such as covid. Their friendly, caring attitude is great. I would definitely recommend Bryn Haven.

Reply from sharon whittey, deputy manager at Bryn Haven

Thank you for your kind words. I shall ensure to pass this to all staff.

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Review from L P (Husband of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Although my wife did not want to be in a home, she always appeared to be happy there. She was certainly well treated by all the care staff and well-liked. They all do a tremendous job and are so caring. I looked at them and some of them are so young, yet they are able to show much compassion and care. They do a job that not everyone could do, including me. They have so much patience and understanding and are truly in love with the job they do. Whenever I visited my wife, I was always made to feel so welcome and everyone was so friendly and understanding. I used to visit my wife every day and I got to know every member of staff, indeed they said and still do say that I am part of the family and I am so pleased and proud to think that they gave me that honour. I cannot thank them enough for what they did. My wife died in the home on the 1st March 2022.

Reply from Sharon Whittey, Deputy Manager at Bryn Haven

Thank you for your feedback, our aim is to ensure all our residents receive the best care. We are sorry for your loss, you are always welcome to come for coffee and a chat.

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Review from Leander H (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Moved my mum here from another care home that was very poor. The difference straight away was like night and day. The staff were waiting at the door and you could feel the warmth of the atmosphere as soon as we walked in. The interaction with residents, good humour and the staff really do care, I cried with relief getting Mum here. Best move ever, the staff really are approachable, kind and down to earth, lovely people. I feel like I can ask anything and that makes me relaxed. Mum is doing grand, very happy.

Reply from sharon whittey, deputy manager at Bryn Haven

Thank you for your feedback, it was a pleasure to have Mum back here at Bryn Haven.

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Review from Mike G (Son of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

Communication is non existent. There is no evidence whatsoever that there was any handover from the previous manager to the present manager. This is not just my own isolated opinion. Every time that I visit and have the opportunity to discuss matters with other visitors they all make the same point. A total lack of communication.

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Review from Anne V (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience
Overall, I am satisfied with the care that my mother receives. As I live in Canada, I am in regular contact with my brother and sister and they keep me very well informed. The staff are friendly, kind, and respectful.
The one area that is sadly lacking is communication. We would like to see a newsletter, photos and be informed in a timely manner of any changes to our mother's health and behaviour.

Also, for the families of new residents, a booklet containing information regarding settling their loved ones into Bryn Haven would be most helpful. I have suggested this previously. eg what to bring to their bedroom, names being put in clothing. The little things that are not obvious to newcomers. Maybe a volunteer could handle this.

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Review from Dawn S (Daughter of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

We were very worried about putting my dad into a home as we have always looked after him since his Alzheimer’s diagnosis. But we can’t thank the staff enough at Bryn Haven. They made the transition so easy for my dad and us. From the start, on his first day, letting me sit while he ate lunch and go to his room to settle him in, or when we were ringing constantly to find out how he was doing and doing facetime with us when we couldn’t get there, to now keeping us informed if he’s had a fall or what the doctor has said. When you go for a visit, the staff are always really lovely and helpful. They have a new events coordinator now that sends me fab pictures and has asked what my dad's interests are. If you are worried about aftercare for your loved ones, I would definitely recommend this friendly, happy home.

Reply from sharon whittey, deputy manager at Bryn Haven

Thank you for your feedback. It is very much appreciated.

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Review from Janet P (Private Carer of Resident) published on 7 December 2021 Submitted via Website
Overall Experience

Bryn Haven is a fabulous place I’m a carer who looks after a lady who went in in June for respite. She had a great time all the staff looked after her as it was her first time in a care home. The conservatory was lovely especially when I visited all precautions were adhered too. Lots of things going on if you wanted to join in or quiet place to sit and relax. My lady cried when she had to come home which told me she was well looked after and I would recommend Bryn Haven to anyone who has doubts about placing there loved ones into care. Exceptional staff and lovely people to talk too. Well done to all.

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Review from Carolyn H (Daughter of Resident) published on 10 August 2021 Submitted via Website
Overall Experience

Dad was admitted to Bryn Haven in January 2021 after spending 6 weeks in hospital. From the day he arrived, he was treated with great care and empathy, by all of the staff. Whilst dad was in pain from a variety of medical issues and he was diagnosed with dementia whilst he was there, they ensured he was looked after. They sought to understand his likes and dislikes, and as his stay was whilst the pandemic was in progress, ensured we as a family could see him as often as we wanted to. (Initially via the pod but also latterly visiting him in the home). A lovely bright place.

Reply from Rikky Gray, Care Home Manager at Bryn Haven

Thank you Carolyn for your gracious words. This means a lot to us. Thank you as well for trusting us and giving us the privilege as a home to look after your dear dad. He took to the hearts of staff and he is dearly missed by all. We hope to see you again soon to celebrate your dad and catch up. Sending you our best regards from all the team xx

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Review from Lorraine H (Daughter of Resident) published on 25 February 2020 Submitted via Website
Overall Experience

My mum has been a resident of Bryn Haven since before Christmas. The first time we went to look round, it felt so homely, smelt so clean and was spotless. The staff are wonderful, so friendly and lovely with the residents. You worry when a loved one goes into care, but we have no worries with the care our mum gets. Thank you to everyone for giving our family peace of mind.

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Review from Michelle T (Daughter of Resident) published on 19 November 2019 Submitted via Website
Overall Experience

My mum spent 6 months at Bryn Haven after leaving a private residential care home when she got diagnosed with Dementia. My siblings and I visited many homes as we were determined that Mum was only going to the best. As soon as we walked into Bryn Haven we would feel the warm, friendly atmosphere and it felt so homely. We could not fault any of the staff, they were so caring and approachable their like one big happy family. Whilst my mum was there, she went on several day trips with them which she thoroughly enjoyed, it was great that family and friends were welcome on the trips as well. Sadly, Mum passed away recently due to other medical problems. We cannot thank the staff enough for their love and support at that difficult time. Two members of the staff even attended Mum's funeral which meant so much to the family. We would highly recommend Bryn Haven as we know that Mum was very happy there. Thank you again to all the wonderful staff and residents.

Reply from Becky Lonsdale, PA & Office Manager at Bryn Haven

We're so sorry for your loss Michelle, thank you for your lovely words about our Bryn Haven team.

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Review from Judith R (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

My mum has been a resident in Bryn Haven for nearly 5 months. I was reluctant for her to go into a care home but she has been treated with compassion and all the staff have been so patient and caring. She has dementia and she can be a challenge. They have also shown care and helpfulness to my dad who visits on a daily basis by inviting him to events. One thing that is missing is exercise to mobile her.

Reply from Kelly Beech, Home Manager at Bryn Haven

Thank you for your kind review, Judith.

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Review from Ruth G (Granddaughter of Resident) published on 30 May 2018 Submitted via Website
Overall Experience

My Gran stayed at Bryn Haven for about 2 years & having worked in different homes and also having to use different homes for respite for my Gran I have to say that Bryn Haven is a fantastic home, I would highly recommend this home to any relative that is anxious about putting their loved one into a home safe in the knowledge that they will truly be taken care of and safe with Bryn Haven. I lived with my Gran for nearly three years after she suffered a brain haemorrhage at the age of 90, she, unfortunately, passed away on the 6th April 2018 & although I miss her so much I’m extremely grateful to this home for the care they took looking after her. Thanks to all staff at Bryn Haven, I will never forget your kindness and the way you cared for my Gran.

Reply from Francine Riley, Manager at Bryn Haven
Thank you so much for your kind review.
We are so pleased to know that you were happy with Gran's care and that you felt she was safe with us.

She was a delight to care for and she is missed by all the staff at Bryn Haven, thank you once again.

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Review from James S (Son of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

We have been very happy with the care at Bryn Haven. Mum has been very well cared for. Always clean and treated kindly with dignity.

Reply from Francine Riley, Home manager at Bryn Haven

Bryn Haven would like to thank you for submitting your kind review.

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Review from D V (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

I have found the care team to be excellent with my father, they treat him with respect and have a brilliant relationship with him. He sees them as family, which is reassuring to our family.

Reply from Francine Riley, Francine Riley at Bryn Haven

Thank you so much for your lovely review, dad is very much part of the family here at Bryn Haven. It is reassuring for us to know that you are happy with the care at Bryn Haven

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Review from Irene M (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

My mum has been in Bryn Haven for a few months now and I can honestly say I am pleased we got her a place there. It is a lovely home, very clean and all the staff are very nice and caring. My mum is nearly 103 and likes it in the home.

Reply from Francine Riley, Home manager at Bryn Haven
Thank you so much for your review Irene, mum is a treasure who makes us all laugh.

Staff will be really pleased with your review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 March 2024
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

  • 31 Jan 2025Recipient: Borough Care Ltd
  • 31 Jan 2024Recipient: Borough Care Ltd
  • 28 Feb 2023Recipient: Borough Care Ltd

Meet the Team (1)

Amanda Cumston
Amanda CumstonJob Title:Care Home ManagerJoined: 2000

Amanda has been part of the Borough Care family for over 25 years, beginning her career in homecare before progressing through roles including Senior Carer and Deputy Manager.

As Home Manager, Amanda brings a wealth of experience and genuine passion for care and is dedicated to creating a fun, welcoming atmosphere where residents feel at home and supported.

Amanda takes great pride in the wide range of activities on offer and loves seeing residents smiling, laughing, and enjoying themselves. For Amanda, knowing residents are happy means she and her team are doing exactly what they set out to do.

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