Tarbock Road, Huyton, Liverpool, L36 5XW
View Full Details of Roby Lodge Care HomeMum is always clean and tidy. The staff are efficient and deal with queries promptly. Mum is happy.
Since my friend has been in there the care he has received has been fantastic. There is a continuty of great carers who look after him really well. They keep me updated about all his health needs and any concerns I have are always listened to.
Staff wonderful. Entertainment good, entertainment staff wonderful with residents. Food looks delicious. Plenty of cups of tea and cake. Fruit handed out. Trust staff.
The staff are lovely + caring. The attention to medical/welfare needs is excellent. My mum is well looked after/safe and is very happy at Roby.
This home is exactly that for the people who live here - A home an extension to their family. People both residents, staff and visitors are made welcome and everyone is treated with respect and dignity. The activities are carefully picked to peoples need and interests and everyone is encouraged to join in and if they don't want to join they are encouraged to watch - no one is excluded. Other fantastic things are the barber, the opportunity to have communion and the food! Well done.
I found the staff at Roby Lodge to be the most caring, helpful and hard working in every aspect of the running of the home. My mum is looked after in an excellent manner under sometimes trying circumstances.
Roby Lodge is a safe, supportive and caring environment. Staff are dedicated and take pride in their work, in particular kitchen staff, food is tasty, appealing and nutritious. Housekeeping standards are excellent and maintained daily, staff strike a fine balance between completing their job and readily engaging with residents- what an asset! Laundry must be given credit, they do a great job. Most carers understand the needs of residents and work as a team to ensure standards are maintained. Seniors and management drive the delivery and maintain these high standards. Keep up the good work!!
I feel like my mum's well taken care of. I was speaking to a friend, saying that it's funny that my mum does not ask to go home. I think that's very telling. All staff are very patient with my mum. Truly caring staff.
Amazing care given to my mum during her stay at Roby Lodge. Staff are consistently caring and can't do enough to help residents settle in and feel safe. During my mums short illness and passing their care was outstanding. Very high level of care and personal interest in my mum. Made a real difference to her quality of life.
Mum is very looked after we know she is in safe hands.
What a wonderful caring home, my elderly Aunt was end of life after being in the home for just over 6 months, for the last few days of her life we were visiting daily for extended periods, the staff could not do enough for my Aunt and our family. They showed genuine care and empathy for her and went out of their way to make sure she was comfortable all times, contacting medical staff promptly when we felt it was needed. They also made us feel welcome and comfortable whilst we stayed with our Aunt offering us food and drinks and advice and really took onboard the family's wishes and requests. The staff and home are a credit to your company.
Warm welcome from staff from the moment you walk into the building, so accommodating and helpful. They always know where my nan is and who she's talking to which is lovely and personable. Staff always help me with my nans accessibility and it makes my while visitation more relaxed and enjoyable. Thanks to the girls for all being so empathetic and enduring some (sometimes wicked) interesting sense of humors in the residents! Couldn't sleep at night without you all.
A welcoming atmosphere. The home is warm and residents are cared for very well indeed. The recent management are all approachable and willing to help with any requests. The activities are ensuring all residents are allowed to grow as much as possible. All in all a well run happy space.
Very warm and welcoming, my dad is happy at Roby Lodge, and that's what matters most to me. All his care needs are met and I'm kept well-informed.
We are very happy with Mum's care in this home. She has settled well. The staff are great, and have been very attentive to Mum's varied needs. I think the management are excellent, they keep us informed always if she has any changes in her physical health. Her room is cosy and always clean. The activities and food are excellent.
My mum's care at Roby Lodge has been more than words can say, staff are so lovely. Room is always clean and tidy. Mum seems always happy. Staff always there for you, if you have any concerns. When you leave, you know Mum is well cared for and happy.
A lovely visit. The staff were friendly and attentive and you can tell they treated my grandmother with the care, attention, and dignity she deserved. So glad she is in a place where her needs are met in a respectful manner.
My experience of my mum's care has always been very good. Staff are friendly and polite and Mum seems very happy with all.
Excellent care home. The staff are fantastic, always polite, activities every day. Every time we visit we are made welcome everybody chats, and residents are happy. The place itself is really clean, and the rooms are lovely. My aunty is happy and we feel she is very well looked after and have no worries or concerns about her care. Security is good, my aunty and residents are safe and secure definitely recommend it to anyone, best care home I've been to.
I feel that my mum is completely safe and content in Roby Lodge. The staff are superb and really supportive to mum and my family. Activities on a daily basis. This is a well-run and efficient care home. Compliments to all the staff and management team.
Mum is always clean and tidy. The staff are efficient and deal with queries promptly. Mum is happy.
Since my friend has been in there the care he has received has been fantastic. There is a continuty of great carers who look after him really well. They keep me updated about all his health needs and any concerns I have are always listened to.
Staff wonderful. Entertainment good, entertainment staff wonderful with residents. Food looks delicious. Plenty of cups of tea and cake. Fruit handed out. Trust staff.
The staff are lovely + caring. The attention to medical/welfare needs is excellent. My mum is well looked after/safe and is very happy at Roby.
This home is exactly that for the people who live here - A home an extension to their family. People both residents, staff and visitors are made welcome and everyone is treated with respect and dignity. The activities are carefully picked to peoples need and interests and everyone is encouraged to join in and if they don't want to join they are encouraged to watch - no one is excluded. Other fantastic things are the barber, the opportunity to have communion and the food! Well done.
I found the staff at Roby Lodge to be the most caring, helpful and hard working in every aspect of the running of the home. My mum is looked after in an excellent manner under sometimes trying circumstances.
Roby Lodge is a safe, supportive and caring environment. Staff are dedicated and take pride in their work, in particular kitchen staff, food is tasty, appealing and nutritious. Housekeeping standards are excellent and maintained daily, staff strike a fine balance between completing their job and readily engaging with residents- what an asset! Laundry must be given credit, they do a great job. Most carers understand the needs of residents and work as a team to ensure standards are maintained. Seniors and management drive the delivery and maintain these high standards. Keep up the good work!!
I feel like my mum's well taken care of. I was speaking to a friend, saying that it's funny that my mum does not ask to go home. I think that's very telling. All staff are very patient with my mum. Truly caring staff.
Amazing care given to my mum during her stay at Roby Lodge. Staff are consistently caring and can't do enough to help residents settle in and feel safe. During my mums short illness and passing their care was outstanding. Very high level of care and personal interest in my mum. Made a real difference to her quality of life.
Mum is very looked after we know she is in safe hands.
What a wonderful caring home, my elderly Aunt was end of life after being in the home for just over 6 months, for the last few days of her life we were visiting daily for extended periods, the staff could not do enough for my Aunt and our family. They showed genuine care and empathy for her and went out of their way to make sure she was comfortable all times, contacting medical staff promptly when we felt it was needed. They also made us feel welcome and comfortable whilst we stayed with our Aunt offering us food and drinks and advice and really took onboard the family's wishes and requests. The staff and home are a credit to your company.
Warm welcome from staff from the moment you walk into the building, so accommodating and helpful. They always know where my nan is and who she's talking to which is lovely and personable. Staff always help me with my nans accessibility and it makes my while visitation more relaxed and enjoyable. Thanks to the girls for all being so empathetic and enduring some (sometimes wicked) interesting sense of humors in the residents! Couldn't sleep at night without you all.
A welcoming atmosphere. The home is warm and residents are cared for very well indeed. The recent management are all approachable and willing to help with any requests. The activities are ensuring all residents are allowed to grow as much as possible. All in all a well run happy space.
Very warm and welcoming, my dad is happy at Roby Lodge, and that's what matters most to me. All his care needs are met and I'm kept well-informed.
We are very happy with Mum's care in this home. She has settled well. The staff are great, and have been very attentive to Mum's varied needs. I think the management are excellent, they keep us informed always if she has any changes in her physical health. Her room is cosy and always clean. The activities and food are excellent.
My mum's care at Roby Lodge has been more than words can say, staff are so lovely. Room is always clean and tidy. Mum seems always happy. Staff always there for you, if you have any concerns. When you leave, you know Mum is well cared for and happy.
A lovely visit. The staff were friendly and attentive and you can tell they treated my grandmother with the care, attention, and dignity she deserved. So glad she is in a place where her needs are met in a respectful manner.
My experience of my mum's care has always been very good. Staff are friendly and polite and Mum seems very happy with all.
Excellent care home. The staff are fantastic, always polite, activities every day. Every time we visit we are made welcome everybody chats, and residents are happy. The place itself is really clean, and the rooms are lovely. My aunty is happy and we feel she is very well looked after and have no worries or concerns about her care. Security is good, my aunty and residents are safe and secure definitely recommend it to anyone, best care home I've been to.
I feel that my mum is completely safe and content in Roby Lodge. The staff are superb and really supportive to mum and my family. Activities on a daily basis. This is a well-run and efficient care home. Compliments to all the staff and management team.