Submit a Review for Ash Court Care Home
Brookside Avenue, Knotty Ash, Liverpool, L14 7NB
View full details of Ash Court Care HomeLatest Reviews for Ash Court Care Home
30 January 2026
My mum moved to Ash Court at the end of December.
She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems really content. Mum is a lot happier than she was at home.
She's bonded with the excellent care staff who've made her move into care seamless.
As a family we are
so pleased and relieved as we were very worried how mum would react.
If you're lucky enough to find a place at this home for your loved one, don't hesitate.
29 January 2026
Everyone at Ash Court has been very welcoming and helpful. I feel confident of the care and support give to my father.
29 January 2026
Myself + family are delighted with the care + attention that mum recieves. All of the staff are so nice and caring, none more so than times when mum has been unwell. They always detect it early and react swiftly to get her help. Mum is comfortable here and enjoys the crafts, bingo and entertainment.
The karaoke is a favorite. The staff are fantastic with the activities and always include her. They also continually help her with her hair and nails which are very important to mum.
29 December 2025
Can not fault the care and detail afforded to my mum Joan. The home is always clean and smells fresh.
03 July 2025
Cannot fault my mum's care.
01 July 2025
My wife was out into her first care home in April 2024 by her daughter. While there I had words with a male and female carers who were demanding my wife to use her simar frame and stand up, which my wife had no chance of doing. Here in her present care home, both carers and staff are brilliant in
the way the residents are treated and helped. Here in this care home, both carers and staff, do their very best do this.
16 June 2025
Whilst I appreciate the home is trying its best, I feel particularly at weekends, it is understaffed. The activities coordinator has been on long-term sick with no replacement which is poor. The home is being refurbished, but my mum's room hasn't. I know to do this work is difficult, but a plan
should be made. We are told no one can change rooms but clearly people have. One shower has been out of order for some time.
Finally, I feel that I have to chase for information/updates, eg doctors' assessment- what was results/ DOL's update/medication.
11 June 2025
I am pleased my husband has settled; he seems quite content here. The staff are wonderful, especially one staff member, she seems to help everyone, every time I come in, she is helping someone. Mind you, they are all good. I am quite happy at last, I did not want him to go into care because I have
looked after him for 24 years at home but I am happy now.
17 September 2024
Many thanks to everyone for Mum's 90th birthday party. The food was fab, the entertainer was perfect, it was a good afternoon, and the staff went over and beyond again.
Thanks once again.
17 September 2024
Can I just say a massive thank you to all staff involved in my nan's 90th birthday 9th September 2024. The staff went above and beyond yet again. Never ever in my life seen a care home that actually treats their residents like their own family members. Thanks again to you all.
29 May 2024
Whenever we visit our auntie we are pleased to see her content, and clean and tidy. Pleasant staff, and a nice environment.
Only problem we've had are some of her new clothes going missing.
25 March 2024
My sister has been a resident at Ash Court Care Home. Since the beginning of time with your good help and all the family agree, all the management and staff have been wonderful to her in every sense of the word. Nothing but praise for everyone. If you need to speak to any member of staff they will
always stop and talk and listen to you. Brilliant place. Thank you all, please keep it up.
30 October 2023
Our mum had a fall in December 2022 and broke her hip which meant that she could no longer climb stairs, needed a zimmer frame to walk and required 24/7 care. We found Ash Court which promoted a home from home environment and she was able to come out with us whenever she wanted for special
occasions. We would like to thank all the staff for their love and support to us as a family and for the dedicated care that they provided to Mum. You really are the best and you made it welcoming for us all to spend time with Mum and giving her constant care when we couldn't be there. You are all amazing people who go above and beyond to help the residents. From the bottom of our hearts, thank you!
18 September 2023
The home could do with more activities for residents. They are all always in main lounge just sitting there. Maybe employ an entertainer who engages with them. Do different activities etc. Have a music afternoon with 50/60's music or country and western. I notice at afternoon cup of tea only ever
get biscuits. Maybe get cakes/danishes from Costco as a change.
Minus side - lift always breaking down has been broken now for four days not good enough.
Invest more, as this restricts residents upstairs in chairs.
08 September 2023
Lift broken two to three weeks causing distress to residents who cannot get downstairs or are frightened of falling. Also, one particular resident, who is causing distress in upstairs lounge to other residents.
08 September 2023
A new lift/stairlift is desperately required, always breaking down and hinders quality time for residents with friends on different floors.
Confusing to residents who can't access areas, which is routine to them, and in the event of a fire, it's a high risk.
07 September 2023
Very clean, staff always very approachable and nice. The lift has been broken for far too long, not good for all elderly residents and safety issue.
Lounge always empty on level 1 as one particular resident screaming and shouting every day. Really unfair.
My nan only likes to be on her own floor
level, also has a fear of ground-floor from previous life experiences.
Hearing aids need to be applied every day.
27 July 2023
This is a pleasant care home where our dad is looked after. The staff feel empathy towards the residents and it does feel like a homely place. We feel that admitting Dad into a care home was the biggest decision we have made for another person but it was the right decision.
23 March 2023
I was told last week that my aunty would be coming to Ash Court. I turned up unannounced on 25/02/2023, the carer showed me around and answered all my questions and concerns. I have worked in care homes myself and can honestly say this is the nicest one I've ever been in. Came here today with my
aunty, the staff have gone above and beyond. Thank you all so much, I know my aunty is in safe hands, I will also sleep easy tonight.
23 March 2023
Pleasant, and caring facility with very attentive staff.
Latest Reviews for Ash Court Care Home
30 January 2026
My mum moved to Ash Court at the end of December.
She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems really content. Mum is a lot happier than she was at home.
She's bonded with the excellent care staff who've made her move into care seamless.
As a family we are
so pleased and relieved as we were very worried how mum would react.
If you're lucky enough to find a place at this home for your loved one, don't hesitate.
29 January 2026
Everyone at Ash Court has been very welcoming and helpful. I feel confident of the care and support give to my father.
29 January 2026
Myself + family are delighted with the care + attention that mum recieves. All of the staff are so nice and caring, none more so than times when mum has been unwell. They always detect it early and react swiftly to get her help. Mum is comfortable here and enjoys the crafts, bingo and entertainment.
The karaoke is a favorite. The staff are fantastic with the activities and always include her. They also continually help her with her hair and nails which are very important to mum.
29 December 2025
Can not fault the care and detail afforded to my mum Joan. The home is always clean and smells fresh.
03 July 2025
Cannot fault my mum's care.
01 July 2025
My wife was out into her first care home in April 2024 by her daughter. While there I had words with a male and female carers who were demanding my wife to use her simar frame and stand up, which my wife had no chance of doing. Here in her present care home, both carers and staff are brilliant in
the way the residents are treated and helped. Here in this care home, both carers and staff, do their very best do this.
16 June 2025
Whilst I appreciate the home is trying its best, I feel particularly at weekends, it is understaffed. The activities coordinator has been on long-term sick with no replacement which is poor. The home is being refurbished, but my mum's room hasn't. I know to do this work is difficult, but a plan
should be made. We are told no one can change rooms but clearly people have. One shower has been out of order for some time.
Finally, I feel that I have to chase for information/updates, eg doctors' assessment- what was results/ DOL's update/medication.
11 June 2025
I am pleased my husband has settled; he seems quite content here. The staff are wonderful, especially one staff member, she seems to help everyone, every time I come in, she is helping someone. Mind you, they are all good. I am quite happy at last, I did not want him to go into care because I have
looked after him for 24 years at home but I am happy now.
17 September 2024
Many thanks to everyone for Mum's 90th birthday party. The food was fab, the entertainer was perfect, it was a good afternoon, and the staff went over and beyond again.
Thanks once again.
17 September 2024
Can I just say a massive thank you to all staff involved in my nan's 90th birthday 9th September 2024. The staff went above and beyond yet again. Never ever in my life seen a care home that actually treats their residents like their own family members. Thanks again to you all.
29 May 2024
Whenever we visit our auntie we are pleased to see her content, and clean and tidy. Pleasant staff, and a nice environment.
Only problem we've had are some of her new clothes going missing.
25 March 2024
My sister has been a resident at Ash Court Care Home. Since the beginning of time with your good help and all the family agree, all the management and staff have been wonderful to her in every sense of the word. Nothing but praise for everyone. If you need to speak to any member of staff they will
always stop and talk and listen to you. Brilliant place. Thank you all, please keep it up.
30 October 2023
Our mum had a fall in December 2022 and broke her hip which meant that she could no longer climb stairs, needed a zimmer frame to walk and required 24/7 care. We found Ash Court which promoted a home from home environment and she was able to come out with us whenever she wanted for special
occasions. We would like to thank all the staff for their love and support to us as a family and for the dedicated care that they provided to Mum. You really are the best and you made it welcoming for us all to spend time with Mum and giving her constant care when we couldn't be there. You are all amazing people who go above and beyond to help the residents. From the bottom of our hearts, thank you!
18 September 2023
The home could do with more activities for residents. They are all always in main lounge just sitting there. Maybe employ an entertainer who engages with them. Do different activities etc. Have a music afternoon with 50/60's music or country and western. I notice at afternoon cup of tea only ever
get biscuits. Maybe get cakes/danishes from Costco as a change.
Minus side - lift always breaking down has been broken now for four days not good enough.
Invest more, as this restricts residents upstairs in chairs.
08 September 2023
Lift broken two to three weeks causing distress to residents who cannot get downstairs or are frightened of falling. Also, one particular resident, who is causing distress in upstairs lounge to other residents.
08 September 2023
A new lift/stairlift is desperately required, always breaking down and hinders quality time for residents with friends on different floors.
Confusing to residents who can't access areas, which is routine to them, and in the event of a fire, it's a high risk.
07 September 2023
Very clean, staff always very approachable and nice. The lift has been broken for far too long, not good for all elderly residents and safety issue.
Lounge always empty on level 1 as one particular resident screaming and shouting every day. Really unfair.
My nan only likes to be on her own floor
level, also has a fear of ground-floor from previous life experiences.
Hearing aids need to be applied every day.
27 July 2023
This is a pleasant care home where our dad is looked after. The staff feel empathy towards the residents and it does feel like a homely place. We feel that admitting Dad into a care home was the biggest decision we have made for another person but it was the right decision.
23 March 2023
I was told last week that my aunty would be coming to Ash Court. I turned up unannounced on 25/02/2023, the carer showed me around and answered all my questions and concerns. I have worked in care homes myself and can honestly say this is the nicest one I've ever been in. Came here today with my
aunty, the staff have gone above and beyond. Thank you all so much, I know my aunty is in safe hands, I will also sleep easy tonight.
23 March 2023
Pleasant, and caring facility with very attentive staff.