
I really like it here and I will miss everyone when I go home.C M(Resident / Service User)



I really like it here and I will miss everyone when I go home.C M(Resident / Service User)



Ash Court care home, located in the popular area of Knotty Ash, in the eastern outskirts of Liverpool, provides personalised residential and residential dementia care in a warm and welcoming atmosphere.
The home prides itself on ensuring a friendly environment from the moment you walk through the door and the dedicated team is on hand to help residents and their loved ones every step of the way; from settling in to...
Care Provided by Ash Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
Facilities
- Close to Local shops
- Near Public Transport
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ash Court Care Home for full pricing details and T&Cs.
Contact Ash Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Leigh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (1)
Ash Court Care Home Reviews (55)
Ash Court Care Home has a Review Score of 9.4 (9.350) out of 10, based on 10 reviews in the last 2 years.
Over all time Ash Court Care Home has 55 reviews.
She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems really content. Mum is a lot happier than she was at home.
She's bonded with the excellent care staff who've made her move into care seamless.
As a family we are so pleased and relieved as we were very worried how mum would react.
If you're lucky enough to find a place at this home for your loved one, don't hesitate.
Everyone at Ash Court has been very welcoming and helpful. I feel confident of the care and support give to my father.
Myself + family are delighted with the care + attention that mum recieves. All of the staff are so nice and caring, none more so than times when mum has been unwell. They always detect it early and react swiftly to get her help. Mum is comfortable here and enjoys the crafts, bingo and entertainment. The karaoke is a favorite. The staff are fantastic with the activities and always include her. They also continually help her with her hair and nails which are very important to mum.
Can not fault the care and detail afforded to my mum Joan. The home is always clean and smells fresh.
Cannot fault my mum's care.
My wife was out into her first care home in April 2024 by her daughter. While there I had words with a male and female carers who were demanding my wife to use her simar frame and stand up, which my wife had no chance of doing. Here in her present care home, both carers and staff are brilliant in the way the residents are treated and helped. Here in this care home, both carers and staff, do their very best do this.
Finally, I feel that I have to chase for information/updates, eg doctors' assessment- what was results/ DOL's update/medication.
Thank you for your feedback and for taking the time to discuss your concerns with us. We truly value open communication and are glad we had the opportunity to talk through the issues you raised. We are pleased we were able to come to a resolution together, and we appreciate your willingness to work with us toward a positive outcome.
I am pleased my husband has settled; he seems quite content here. The staff are wonderful, especially one staff member, she seems to help everyone, every time I come in, she is helping someone. Mind you, they are all good. I am quite happy at last, I did not want him to go into care because I have looked after him for 24 years at home but I am happy now.
Thanks once again.
Can I just say a massive thank you to all staff involved in my nan's 90th birthday 9th September 2024. The staff went above and beyond yet again. Never ever in my life seen a care home that actually treats their residents like their own family members. Thanks again to you all.
Only problem we've had are some of her new clothes going missing.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Your positive comments about our staff team and home are greatly appreciated. We are sorry you have concerns about missing items and ask that you get in touch with our Home Manager at Ash Court who will be happy to support you in locating these.
My sister has been a resident at Ash Court Care Home. Since the beginning of time with your good help and all the family agree, all the management and staff have been wonderful to her in every sense of the word. Nothing but praise for everyone. If you need to speak to any member of staff they will always stop and talk and listen to you. Brilliant place. Thank you all, please keep it up.
Our mum had a fall in December 2022 and broke her hip which meant that she could no longer climb stairs, needed a zimmer frame to walk and required 24/7 care. We found Ash Court which promoted a home from home environment and she was able to come out with us whenever she wanted for special occasions. We would like to thank all the staff for their love and support to us as a family and for the dedicated care that they provided to Mum. You really are the best and you made it welcoming for us all to spend time with Mum and giving her constant care when we couldn't be there. You are all amazing people who go above and beyond to help the residents. From the bottom of our hearts, thank you!
Minus side - lift always breaking down has been broken now for four days not good enough.
Invest more, as this restricts residents upstairs in chairs.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court at AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.
Lift broken two to three weeks causing distress to residents who cannot get downstairs or are frightened of falling. Also, one particular resident, who is causing distress in upstairs lounge to other residents.
Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court at AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.
Confusing to residents who can't access areas, which is routine to them, and in the event of a fire, it's a high risk.
Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Ash Court on AshCourt.meridian@hc-one.co.uk so we can explore these issues in more detail.
Lounge always empty on level 1 as one particular resident screaming and shouting every day. Really unfair.
My nan only likes to be on her own floor level, also has a fear of ground-floor from previous life experiences.
Hearing aids need to be applied every day.
Thank you for bringing your concerns to our attention. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our home manager at Ash Court on ashcourt.meridian@hc-one.co.uk so we can explore these issues in more detail
This is a pleasant care home where our dad is looked after. The staff feel empathy towards the residents and it does feel like a homely place. We feel that admitting Dad into a care home was the biggest decision we have made for another person but it was the right decision.
I was told last week that my aunty would be coming to Ash Court. I turned up unannounced on 25/02/2023, the carer showed me around and answered all my questions and concerns. I have worked in care homes myself and can honestly say this is the nicest one I've ever been in. Came here today with my aunty, the staff have gone above and beyond. Thank you all so much, I know my aunty is in safe hands, I will also sleep easy tonight.
Pleasant, and caring facility with very attentive staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2025
Ash Court Care Home, run by HC-One, located in Knotty Ash, Liverpool, Merseyside, is preparing to welcome in visitors and guests from their local community to participate in this year’s...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Ash Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ash Court Care Home
What types of Care is Ash Court Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ash Court Care Home have?
There are 42 Single Rooms.
What are the Facilities & Services at Ash Court Care Home?
Close to Local shops, Near Public Transport, Gardens, Television point in own room are some of the Facilities & Services.
How far is Ash Court Care Home to the centre of Liverpool?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Court Care Home to verify any information. View our terms and conditions. Ash Court Care Home has an Enhanced Service -more info.