
I really like it here and I will miss everyone when I go home.C M(Resident / Service User)



I really like it here and I will miss everyone when I go home.C M(Resident / Service User)



Ash Court care home, located in the popular area of Knotty Ash, in the eastern outskirts of Liverpool, provides personalised residential and residential dementia care in a warm and welcoming atmosphere.
The home prides itself on ensuring a friendly environment from the moment you walk through the door and the dedicated team is on hand to help residents and their loved ones every step of the way; from settling in to...
Care Provided by Ash Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
Facilities
- Close to Local shops
- Near Public Transport
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ash Court Care Home for full pricing details and T&Cs.
Contact Ash Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Leigh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (1)
Ash Court Care Home Reviews (55)
Ash Court Care Home has a Review Score of 9.4 (9.350) out of 10, based on 10 reviews in the last 2 years.
Over all time Ash Court Care Home has 55 reviews.
I came to Ash Court Care Home in February 2016. I came straight from hospital. I was very apprehensive as this was my first care home. However, I found myself feeling quite at home very quickly. The staff were all very caring and kind. The room I have is bright and with many of my own treasures around me. I am very happy here. The cleanliness of the home is excellent and the entertainment is both mentally and physically stimulating.
My 91-year-old mum has recently moved into Ash Court and I can't praise the staff enough at all levels for the care and attention they have shown to mum. It is quite a move especially at mums age. We have been kept fully informed of everything to do with mums welfare, and she has been included in decision making herself, keeping her respect and dignity. The facilities are excellent and mum has settled in very quickly, mainly due to the caring staff. Everyone is extremely friendly and nothing is too much trouble at all. There is always someone on hand to take an interest and answer queries. It is a difficult time for relatives when an elderly parent has to move but we have no concerns at all. The Management and staff are a credit to Ash Court and go more than the extra mile. We will be more than happy to recommend Ash Court to everyone.
My mum has been a resident at Ash Court for a year and a half now. Mum chooses to stay in her own room and enjoys her own company, television and time reading. All the staff are very friendly and take time to talk and are always ready to meet all her needs. Mum feels safe, secure and is grateful and happy to be part of the Ash Court family.
The Deputy Care Home Manager was able to give me much more information than I’d been able to glean from other sources. Being new to ‘care’ I found it a minefield, rather frightening when it came to cost and what help is available, the Deputy Manager re-assured me.
I was shown around Ash Court Care Home by a lady and her ‘caring’ staff and felt in my mind that my Aunt could make it her home. She is 94 and sadly needs help now. I feel that at Ash Court she is in a caring environment.
My thoughts on ‘care’ are that it takes a special kind of person to do this job. I also think ‘caring’ staff are undervalued. One day we will all be old and in need of a little, maybe a lot of help!
My main concern is the food. It is prepared without much love or attention. It is usually tasteless and often not cooked properly, sometimes cold. Due to the physical and/or mental condition of many residents, they do not know what they are eating, but what is served is not good for the more able-bodied residents. There is also a lack of choice in the food offered. Portions are very small. Desserts are not appetising. Hygiene could be better in handling things like biscuits and cups of tea.
Thank you for your comments provided regarding our care home, Ash Court. We really appreciate all feedback received as it helps us to improve our service where required. There have been many changes and improvements made to our meal service since your review. We have changed our meat supplier, and...
I can honestly say since my father has started living at Ash Court Care Home in January 17 I have been satisfied with the facilities and services offered by the staff. My father always tells me how happy he is to live here!
Resident is very happy here. The staff are very good to the resident.
All the staff are really helpful and kind.
Used for a one-week respite care. Better than many others I have used and experienced. Staff seem attentive and management seems on the 'ball'. Just a shame they will not take bookings more than two weeks before a stay. Company's accounts dept. is a joke, however, sending incorrect invoices with wrong dates seems the norm.
Ashcourt is very pleasant place to live, very bright and very clean. All the staff are extremely pleasant, helpful and care very well for every bodies needs. Meals are varied and staff are prepared to provide alternative meals should the residents not like or not feel like what is on the menu for the day.
My husband has been cared for in Ashcourt for a little over four years, he has been cared for well and treated with dignity at all times.
Ash Court is a very happy atmosphere. This is obviously due to the management as well as the staff who are so gentle, calm and caring with the residents. My mother has transitioned from her own beautiful comfortable home to her new home here at Ash Court. A very big thank you to the managers and staff for making my mum feel loved.
My friend has been at Ashcourt for nearly four years now and in all that time care and dignity has always been given to her. She has liked staying here and is happy staying here. I am very pleased with all the staff as they are always looking after her wellbeing and would and have recommended Ashcourt to other people.
Staff are very caring and understanding of peoples needs. Very good with family explaining to us the care and attention mother needed in a way better for us to understand without being offensive. The home has a warm and caring environment and the staff and residents are happy and content.
My auntie enjoys the freedom she has, she can go out when she feels like it, she is always saying its like home from home, the staff are always very friendly and approachable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Jun 2025
Ash Court Care Home, run by HC-One, located in Knotty Ash, Liverpool, Merseyside, is preparing to welcome in visitors and guests from their local community to participate in this year’s...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Ash Court Care Home.
Meet the Team (0)
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