Submit a Review for Connell Court
20/22 Weld Road, Southport, PR8 2DL
View full details of Connell CourtLatest Reviews for Connell Court
22 January 2026
The care and understanding Mum received over the few years she lived in Connell Court were excellent. Unfortunately her health worsened over the last year but the staff helped her through this with patience and sensitivity until she passed away peacefully. They helped Mum keep her dignity and know
they would always be there for her.
Thanks to all the staff who do difficult work all the time but step up even more when times are difficult!
19 January 2026
My mother lived at Connell Court for the best part of three years. I found the care and attention she received to be superb. Although I could not attend as much as my siblings due the distances involved, I spoke to my mum at least once a week. She always had good things to say about the home and
staff. In fact, many times during a videocall she was asked by members of staff if she wanted tea, coffee or any refreshments which was lovely to witness.
Sadly, my mum passed in November. The staff at Connel Court couldn't have been better. I stayed the night in a room close by to my mum and lost count of the times I was offered refreshments! During my mother's last hours, the staff were so supportive but at the same time professional and dignified. Thank you so much for making a difficult time easier and for looking after our mum so well.
16 January 2026
To my wonderful mum, Connell court was quite simply 'home' where she felt respected, cherished and cared for. The incredible staff at Connell Court ensured that her physical, emotional and spiritual needs were met right up to the time when she sadly passed away. They also extended that same care to
her family and made sure we were fed , watered and had a place to lay our head in her final days.
The care that she received was truly outstanding and it was also rare day indeed when mum didn't say what a lovely meal she had eaten that day! Nothing was ever too much trouble! You are all doing an amazing job.
Thank you all so much for looking after my mum with such loving care.
16 January 2026
My experience of Connell Court has covered just over 5 years. Firstly for my mother then mother in law .
Both mothers received the best care possible during their stays even after prolonged hospital stays when they were received back despite needing greater care. Connell Court had become their
home and they were welcomed back to their family there , the staff adjusted to their extra needs .
My mother was kept safe there during Covid .
Both mothers enjoyed their time there knowing they were safe , cared for and entertained wonderfully .
We were always popping in for parties , afternoon teas , cheese &wine dos , everything that people in their own homes might miss out on . The garden is also a wonderful space for residents to enjoy on their own or with help .
I would not hesitate to recommend to other friends for their family member and often have .
Well done to all the CC team , you work well together and for your residents.
Thank you all .
29 December 2025
My friend lived at Connell Court for about two and a half years and in that time he had a new lease of life at a stage when he did not expect it! The team at Connell Court provided a new home for him at a crucial time in his life. They were warm, caring, professional and always went the extra
mile to look after him. He was able to make new friends, live in a safe environment and have all his needs met and it made a huge difference to my friend's life. There were trips out, social activities, no national day/feast day or occasion goes by unmarked without a celebration of some kind! Residents can choose how involved to get, with their own space to retreat to if needed. The home is well organised, well maintained, homely and comfortable. All the team were friendly, professional and supportive and during my friend's final weeks they could not have been more caring and supportive to him, me and my family. I would highly recommend this care home.
17 December 2025
My mother Veronica had been a very happy resident at Connell Court for past nearly 3 years. She recently passed away after being cared for in Connell Court during her final illness.
Mum always referred to Connell Court as 'home', and repeatedly told all the family that she was so lucky to be
there. All members of the staff, from every department in the care home, treated my mum with love and respect. When she passed away, the carers were as sad as we were! I feel that the staff at Connell Court always tried to go the extra mile to help residents feel they are part of a big family. I would happily recommend this home to anyone worrying about entrusting their loved ones to full time care. It was reassuring to know that mum was being cared for even when we weren't able to be there with her. Thank you all!
14 November 2025
Dad has been in Connell Court for respite care a couple of times and enjoyed his stay so they helped him make the decision to move in as a permanent resident. He's settled in very well and is receiving excellent care in a lovely environment. Top class residential care. Thank you.
06 August 2025
Staff throughout are friendly, efficient, caring and supportive at all times. My relative does not have one complaint. She is happy and knows that she is in a safe, caring environment. Any health issues are dealt with immediately. We are kept informed. First rate activities on a regular basis, as is
the decorations when celebrating an occasion.
06 August 2025
Very welcoming, staff are friendly and very approachable. needs of relative always met, relative is happy and feels comfortable living at Connell Court, and also praises staff regularly. Activities and decorations are always really good and well thought through. Good communication from staff.
05 August 2025
The staff have been so kind and lovely and really helped Dad settle in. Friendship and care are important to Dad and he has received both in abundance. The staff take into account interests and hobbies. Dad enjoys the weekly Scrabble tournament and other games. Dad loves the garden and even
planted bulbs. The friendly neighbourhood cat is a firm favourite too! As a life-long Christian, Dad has been blessed beyond measure with the provision of services and pastoral support. Dad has enjoyed taking part in services, doing readings etc. - residents are very much encouraged to get involved with activities if they would like to. After 3 months Dad has made some lovely friends and especially enjoys all the meals (and yummy cakes and puddings!) - he has gained more confidence and mobility as well as putting on weight. As daughters we are not local and it has been so reassuring for us that Dad is so well cared for and looked after in every way.
Cannot recommend Connell Court highly enough
01 August 2025
My father came in for respite care. He has been really well looked after. He has made bonds with fellow residents and us very happy here. The home has a "homely" atmosphere, and the rooms are lovely. My father loves the home-cooked food and enjoys participating in the activities.
31 July 2025
I attended the summer fair on Saturday 19th July.
It was such a warm, friendly and well organised event. Everybody seemed to be having fun. It was a great opportunity to speak to carers, support staff, acquaintancies and family, in a warm and friendly environment. It just adds to my belief that Dad
is being really well looked after, stimulated and encouraged in all he does under the exceptional care that Connell Court provides.
31 July 2025
Connell Court is a well organised care setting with effective communication between different parts of the care team. The employment of two activity co ordinates says a lot about where the focus for service delivery lies.
Carers are responsive and respectful to service users and their families.
Mealtimes are well organised with catering staff asking each resident their preference for meals. The option to eat alone in their room is available.
There are open events held frequently throughout the year as well as the opportunity for people to go out on a coach trip or stay more local when they go out.
16 July 2025
The care that my mother has had from the staff in Connell Court over the last 5+ years has been excellent.
Their encouragement to her in her first years there, encouraging her to walk, to keep going was reassuring. The events and activities were always well done, respectful and enjoyable for my
mother.
In her later years as her needs increased, their attention to detail, personal care, and encouragement reassured me completely that she was in a good place with people who cared for her, as well as taking care of her.
I cannot praise the staff highly enough, they work very hard.
14 July 2025
My mum as a new resident has settled in extremely well, the staff are lovely and nothing is too much trouble for them. The home is bright and cheerful with a really nice homely atmosphere and very clean too. I can take my mum out for little outings and each time we visit, she always looks well cared
for and happy. It is reassuring mum is in safe hands and treated with respect.
08 April 2025
My mum came to Connell Court for a period of respite care. She was made to feel welcome and part of the community immediately. Everyone has treated here in a friendly and respectful manner. She was encouraged to participate in the range of activities but also given the space and privacy she needs in
her new situation. When asked she said all the staff were helpful and kind. She has also said she is less anxious as there is always someone there to help her if she needs help. Her room is always clean, laundry + personal hygiene of an excellent standard. She has now decided to stay at Connell Court permanently.
31 January 2025
My mum has just completed her third respite stay at Connell Court. We can't praise the staff enough for the care they provide. My mum is always happy to go there and, if and when the time comes that she needs more permanent care, we would have no hesitation in using Connell Court.
Mum loves her
food and the menus are great. She appreciates the kitchen staff and wants to especially record how much she enjoyed all her meals.
The activities programme is very good and mum always comes home stimulated and chatting about the things she has got up to. This month she loved the Burns night activity and the chair hockey.
It is a massive comfort to me and my sister that she is so well looked after when she is in Connell Court for a temporary stay and I highly recommend the home and the staff for everything they do.
21 November 2024
My mum has been at Connell Court now for 18 months and I cannot fault the care they have provided. She is very happy there and considers all the staff members as friends. The peace of mind that it brings knowing she is safe and comfortable is enormous.
31 October 2024
It's been so easy to move my elderly father into Connell Court. All the staff have made each step straight forward. To see the difference in my father is so delightful. He's so happy and content. The weekly programme is fantastic - like being on a cruise ship! The food and menus are welcome and
nutritious. I feel a weight lifted off my shoulders knowing he is safe and well cared for.
30 October 2024
My sister and I visited Connell Court and immediately had a 'good feeling' about it. Mum was able to go for a few weeks respite and then made the decision to stay. She has been a resident for 8 months now. The staff have been wonderful and are very pro-active, if ever she has any care needs,
contacting the GP or relevant people as soon as they perceive a problem. They keep me fully updated on everything that is happening with her care. All the staff are very kind, caring and respectful towards Mum. There is a full programme of activities for her to take part in or not as she wishes. They have also held events involving family and friends, quiz evenings, afternoon tea, cheese and wine evening. We have complete peace of mind that she is in a good place and being well looked after.
Latest Reviews for Connell Court
22 January 2026
The care and understanding Mum received over the few years she lived in Connell Court were excellent. Unfortunately her health worsened over the last year but the staff helped her through this with patience and sensitivity until she passed away peacefully. They helped Mum keep her dignity and know
they would always be there for her.
Thanks to all the staff who do difficult work all the time but step up even more when times are difficult!
19 January 2026
My mother lived at Connell Court for the best part of three years. I found the care and attention she received to be superb. Although I could not attend as much as my siblings due the distances involved, I spoke to my mum at least once a week. She always had good things to say about the home and
staff. In fact, many times during a videocall she was asked by members of staff if she wanted tea, coffee or any refreshments which was lovely to witness.
Sadly, my mum passed in November. The staff at Connel Court couldn't have been better. I stayed the night in a room close by to my mum and lost count of the times I was offered refreshments! During my mother's last hours, the staff were so supportive but at the same time professional and dignified. Thank you so much for making a difficult time easier and for looking after our mum so well.
16 January 2026
To my wonderful mum, Connell court was quite simply 'home' where she felt respected, cherished and cared for. The incredible staff at Connell Court ensured that her physical, emotional and spiritual needs were met right up to the time when she sadly passed away. They also extended that same care to
her family and made sure we were fed , watered and had a place to lay our head in her final days.
The care that she received was truly outstanding and it was also rare day indeed when mum didn't say what a lovely meal she had eaten that day! Nothing was ever too much trouble! You are all doing an amazing job.
Thank you all so much for looking after my mum with such loving care.
16 January 2026
My experience of Connell Court has covered just over 5 years. Firstly for my mother then mother in law .
Both mothers received the best care possible during their stays even after prolonged hospital stays when they were received back despite needing greater care. Connell Court had become their
home and they were welcomed back to their family there , the staff adjusted to their extra needs .
My mother was kept safe there during Covid .
Both mothers enjoyed their time there knowing they were safe , cared for and entertained wonderfully .
We were always popping in for parties , afternoon teas , cheese &wine dos , everything that people in their own homes might miss out on . The garden is also a wonderful space for residents to enjoy on their own or with help .
I would not hesitate to recommend to other friends for their family member and often have .
Well done to all the CC team , you work well together and for your residents.
Thank you all .
29 December 2025
My friend lived at Connell Court for about two and a half years and in that time he had a new lease of life at a stage when he did not expect it! The team at Connell Court provided a new home for him at a crucial time in his life. They were warm, caring, professional and always went the extra
mile to look after him. He was able to make new friends, live in a safe environment and have all his needs met and it made a huge difference to my friend's life. There were trips out, social activities, no national day/feast day or occasion goes by unmarked without a celebration of some kind! Residents can choose how involved to get, with their own space to retreat to if needed. The home is well organised, well maintained, homely and comfortable. All the team were friendly, professional and supportive and during my friend's final weeks they could not have been more caring and supportive to him, me and my family. I would highly recommend this care home.
17 December 2025
My mother Veronica had been a very happy resident at Connell Court for past nearly 3 years. She recently passed away after being cared for in Connell Court during her final illness.
Mum always referred to Connell Court as 'home', and repeatedly told all the family that she was so lucky to be
there. All members of the staff, from every department in the care home, treated my mum with love and respect. When she passed away, the carers were as sad as we were! I feel that the staff at Connell Court always tried to go the extra mile to help residents feel they are part of a big family. I would happily recommend this home to anyone worrying about entrusting their loved ones to full time care. It was reassuring to know that mum was being cared for even when we weren't able to be there with her. Thank you all!
14 November 2025
Dad has been in Connell Court for respite care a couple of times and enjoyed his stay so they helped him make the decision to move in as a permanent resident. He's settled in very well and is receiving excellent care in a lovely environment. Top class residential care. Thank you.
06 August 2025
Staff throughout are friendly, efficient, caring and supportive at all times. My relative does not have one complaint. She is happy and knows that she is in a safe, caring environment. Any health issues are dealt with immediately. We are kept informed. First rate activities on a regular basis, as is
the decorations when celebrating an occasion.
06 August 2025
Very welcoming, staff are friendly and very approachable. needs of relative always met, relative is happy and feels comfortable living at Connell Court, and also praises staff regularly. Activities and decorations are always really good and well thought through. Good communication from staff.
05 August 2025
The staff have been so kind and lovely and really helped Dad settle in. Friendship and care are important to Dad and he has received both in abundance. The staff take into account interests and hobbies. Dad enjoys the weekly Scrabble tournament and other games. Dad loves the garden and even
planted bulbs. The friendly neighbourhood cat is a firm favourite too! As a life-long Christian, Dad has been blessed beyond measure with the provision of services and pastoral support. Dad has enjoyed taking part in services, doing readings etc. - residents are very much encouraged to get involved with activities if they would like to. After 3 months Dad has made some lovely friends and especially enjoys all the meals (and yummy cakes and puddings!) - he has gained more confidence and mobility as well as putting on weight. As daughters we are not local and it has been so reassuring for us that Dad is so well cared for and looked after in every way.
Cannot recommend Connell Court highly enough
01 August 2025
My father came in for respite care. He has been really well looked after. He has made bonds with fellow residents and us very happy here. The home has a "homely" atmosphere, and the rooms are lovely. My father loves the home-cooked food and enjoys participating in the activities.
31 July 2025
I attended the summer fair on Saturday 19th July.
It was such a warm, friendly and well organised event. Everybody seemed to be having fun. It was a great opportunity to speak to carers, support staff, acquaintancies and family, in a warm and friendly environment. It just adds to my belief that Dad
is being really well looked after, stimulated and encouraged in all he does under the exceptional care that Connell Court provides.
31 July 2025
Connell Court is a well organised care setting with effective communication between different parts of the care team. The employment of two activity co ordinates says a lot about where the focus for service delivery lies.
Carers are responsive and respectful to service users and their families.
Mealtimes are well organised with catering staff asking each resident their preference for meals. The option to eat alone in their room is available.
There are open events held frequently throughout the year as well as the opportunity for people to go out on a coach trip or stay more local when they go out.
16 July 2025
The care that my mother has had from the staff in Connell Court over the last 5+ years has been excellent.
Their encouragement to her in her first years there, encouraging her to walk, to keep going was reassuring. The events and activities were always well done, respectful and enjoyable for my
mother.
In her later years as her needs increased, their attention to detail, personal care, and encouragement reassured me completely that she was in a good place with people who cared for her, as well as taking care of her.
I cannot praise the staff highly enough, they work very hard.
14 July 2025
My mum as a new resident has settled in extremely well, the staff are lovely and nothing is too much trouble for them. The home is bright and cheerful with a really nice homely atmosphere and very clean too. I can take my mum out for little outings and each time we visit, she always looks well cared
for and happy. It is reassuring mum is in safe hands and treated with respect.
08 April 2025
My mum came to Connell Court for a period of respite care. She was made to feel welcome and part of the community immediately. Everyone has treated here in a friendly and respectful manner. She was encouraged to participate in the range of activities but also given the space and privacy she needs in
her new situation. When asked she said all the staff were helpful and kind. She has also said she is less anxious as there is always someone there to help her if she needs help. Her room is always clean, laundry + personal hygiene of an excellent standard. She has now decided to stay at Connell Court permanently.
31 January 2025
My mum has just completed her third respite stay at Connell Court. We can't praise the staff enough for the care they provide. My mum is always happy to go there and, if and when the time comes that she needs more permanent care, we would have no hesitation in using Connell Court.
Mum loves her
food and the menus are great. She appreciates the kitchen staff and wants to especially record how much she enjoyed all her meals.
The activities programme is very good and mum always comes home stimulated and chatting about the things she has got up to. This month she loved the Burns night activity and the chair hockey.
It is a massive comfort to me and my sister that she is so well looked after when she is in Connell Court for a temporary stay and I highly recommend the home and the staff for everything they do.
21 November 2024
My mum has been at Connell Court now for 18 months and I cannot fault the care they have provided. She is very happy there and considers all the staff members as friends. The peace of mind that it brings knowing she is safe and comfortable is enormous.
31 October 2024
It's been so easy to move my elderly father into Connell Court. All the staff have made each step straight forward. To see the difference in my father is so delightful. He's so happy and content. The weekly programme is fantastic - like being on a cruise ship! The food and menus are welcome and
nutritious. I feel a weight lifted off my shoulders knowing he is safe and well cared for.
30 October 2024
My sister and I visited Connell Court and immediately had a 'good feeling' about it. Mum was able to go for a few weeks respite and then made the decision to stay. She has been a resident for 8 months now. The staff have been wonderful and are very pro-active, if ever she has any care needs,
contacting the GP or relevant people as soon as they perceive a problem. They keep me fully updated on everything that is happening with her care. All the staff are very kind, caring and respectful towards Mum. There is a full programme of activities for her to take part in or not as she wishes. They have also held events involving family and friends, quiz evenings, afternoon tea, cheese and wine evening. We have complete peace of mind that she is in a good place and being well looked after.