Connell Court

20/22 Weld Road, Southport PR8 2DL
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9.9 99 Reviews
  • Connell Court, Southport
Connell Court offers warm and welcoming residential care for up to 37 residents in purpose-built, ensuite accommodation in beautiful Birkdale. The passionate team provides person-centred care in a home-from-home setting. Connell Court also offers short-term respite care.

As soon as you arrive, you'll see why people consider Connell Court a second family. A highly-trained team of dedicated and experienced staff works hard to ensure that the people in their care, and their friends and family, feel truly at home.

Staff encourage residents to live the life they want to lead: shared living/dining areas provide opportunities to interact with the tight-knit community, whilst they also encourage independence and pursuit of individual interests, through access to numerous activities as well as support with specific medical requirements.

Connell Court is close to lots of local amenities.

The activities team prepares a weekly schedule promoting physical, mental and social stimulation, offering group activities, as well as 1 to1 time. They value the stories and experiences of all residents in their care, getting to know each individual, their achievements and hobbies and will adapt their interests into the activities they provide.

In addition to a diverse diary of daily activities that take place in the home, they also focus on themed days, afternoon outings, local entertainment in the home, as well as meaningful moments. Every occasion is celebrated at Connell Court. Whether its a cream tea afternoon, a Ukelele lesson, or a talk on Charles Dickens, there is something for everyone to enjoy.

Show Connell Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1094 – £1373

These prices are only a guideline, please contact Connell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crestview Care Ltd

Person in charge

  • Anna Harvey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1976
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (5)

Parking

  • Offer free parking on site.

Connell Court Reviews (99)

Total of 99, showing 1-20
9.9

Connell Court has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years. Over all time Connell Court has 99 reviews.

Overall Experience

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Review from J H (Daughter of Resident) published on 20 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of periods of respite at Connell Court (highly recommended for anyone worried about moving into a care home), Mum moved in permanently a few years ago. It has given her an additional family of residents and carers who she is very connected to and with the care and activities they provide,
it has vastly improved her quality of life.
I was able to join a trip to Llandudno with Mum this week made up of residents, carers and some family members. It was well organized and everyone thoroughly enjoyed the day. Everyone was included and well looked after by the staff. It was a special day!

Reply from Anna Harvey, Home manager at Connell Court

Thank you for such a lovely review, we were so pleased we were blessed with good weather and everyone who joined us on the trip to Llandudno said t hey had a great day, I will pass on your feedback to the team

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Review from S B (Relative of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff throughout are friendly, efficient, caring and supportive at all times. My relative does not have one complaint. She is happy and knows that she is in a safe, caring environment. Any health issues are dealt with immediately. We are kept informed. First rate activities on a regular basis, as is
the decorations when celebrating an occasion.

Reply from Anna Harvey, Home manager at Connell Court

Thank you for the lovely review we really appreciate this

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Review from K H (Relative of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, staff are friendly and very approachable. needs of relative always met, relative is happy and feels comfortable living at Connell Court, and also praises staff regularly. Activities and decorations are always really good and well thought through. Good communication from staff.

Reply from Anna Harvey, Home manager at Connell Court

Thank you so much for the lovely comments, I will pass to the team.

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Review from A H (Daughter of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so kind and lovely and really helped Dad settle in. Friendship and care are important to Dad and he has received both in abundance. The staff take into account interests and hobbies. Dad enjoys the weekly Scrabble tournament and other games. Dad loves the garden and even planted
bulbs. The friendly neighbourhood cat is a firm favourite too! As a life-long Christian, Dad has been blessed beyond measure with the provision of services and pastoral support. Dad has enjoyed taking part in services, doing readings etc. - residents are very much encouraged to get involved with activities if they would like to. After 3 months Dad has made some lovely friends and especially enjoys all the meals (and yummy cakes and puddings!) - he has gained more confidence and mobility as well as putting on weight. As daughters we are not local and it has been so reassuring for us that Dad is so well cared for and looked after in every way.
Cannot recommend Connell Court highly enough

Reply from Anna Harvey, Home manager at Connell Court

We are so pleased to get feedback that is so lovely and really appreciate you taking the time to do so. I will pass this on to the team

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Review from G B (Daughter of Resident) published on 1 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came in for respite care. He has been really well looked after. He has made bonds with fellow residents and us very happy here. The home has a "homely" atmosphere, and the rooms are lovely. My father loves the home-cooked food and enjoys participating in the activities.

Reply from Anna Harvey, Home manager at Connell Court

Thank you so much for your comments, I will pass on to the team

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Review from S C (Daughter of Resident) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the summer fair on Saturday 19th July.
It was such a warm, friendly and well organised event. Everybody seemed to be having fun. It was a great opportunity to speak to carers, support staff, acquaintancies and family, in a warm and friendly environment. It just adds to my belief that Dad
is being really well looked after, stimulated and encouraged in all he does under the exceptional care that Connell Court provides.

Reply from Anna Harvey, Home manager at Connell Court

We always enjoy our family events and glad you did too I will pass on to the team

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Review from D W (Son of Resident) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Connell Court is a well organised care setting with effective communication between different parts of the care team. The employment of two activity co ordinates says a lot about where the focus for service delivery lies.
Carers are responsive and respectful to service users and their families. Mealtimes
are well organised with catering staff asking each resident their preference for meals. The option to eat alone in their room is available.
There are open events held frequently throughout the year as well as the opportunity for people to go out on a coach trip or stay more local when they go out.

Reply from Anna Harvey, Home manager at Connell Court

Thank you for the lovely comments, I will pass on to the team, we all had a lovely day at the garden party and look forward to more special events

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Review from A P (Daughter of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has had from the staff in Connell Court over the last 5+ years has been excellent.
Their encouragement to her in her first years there, encouraging her to walk, to keep going was reassuring. The events and activities were always well done, respectful and enjoyable for my mother.
In her later years as her needs increased, their attention to detail, personal care, and encouragement reassured me completely that she was in a good place with people who cared for her, as well as taking care of her.
I cannot praise the staff highly enough, they work very hard.

Reply from Anna Harvey, Home manager at Connell Court

Thank you for your kind words, we were privileged to be able to care for your mum and particularly in her later weeks when we were also able to support you and the family to remain in the home so you were close by in her last days without having to stay elsewhere. I will pass on to the team your kind comments.

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Review from L T (Daughter of Resident) published on 14 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum as a new resident has settled in extremely well, the staff are lovely and nothing is too much trouble for them. The home is bright and cheerful with a really nice homely atmosphere and very clean too. I can take my mum out for little outings and each time we visit, she always looks well cared
for and happy. It is reassuring mum is in safe hands and treated with respect.

Reply from Anna Harvey, Home manager at Connell Court

Thank you for your lovely review it is always nice to see when our residents and families are happy

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Review from S L (Daughter of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Connell Court for a period of respite care. She was made to feel welcome and part of the community immediately. Everyone has treated here in a friendly and respectful manner. She was encouraged to participate in the range of activities but also given the space and privacy she needs in
her new situation. When asked she said all the staff were helpful and kind. She has also said she is less anxious as there is always someone there to help her if she needs help. Her room is always clean, laundry + personal hygiene of an excellent standard. She has now decided to stay at Connell Court permanently.

Reply from Anna Harvey, Home manager at Connell Court

Thank you for the positive feed back I will share this wit h the team

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Review from Catherine B (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just completed her third respite stay at Connell Court. We can't praise the staff enough for the care they provide. My mum is always happy to go there and, if and when the time comes that she needs more permanent care, we would have no hesitation in using Connell Court.
Mum loves her food
and the menus are great. She appreciates the kitchen staff and wants to especially record how much she enjoyed all her meals.
The activities programme is very good and mum always comes home stimulated and chatting about the things she has got up to. This month she loved the Burns night activity and the chair hockey.
It is a massive comfort to me and my sister that she is so well looked after when she is in Connell Court for a temporary stay and I highly recommend the home and the staff for everything they do.

Reply from Jennifer McCulloch, Administration Manager at Connell Court

Thank you so much for your feedback, I will pass your comments on to the team. Its a pleasure to have mum stay with us, we hope to see her again soon.

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Review from G P (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Connell Court now for 18 months and I cannot fault the care they have provided. She is very happy there and considers all the staff members as friends. The peace of mind that it brings knowing she is safe and comfortable is enormous.

Reply from Anna Harvey, Home manager at Connell Court

Thank you so much for your very kind comments. I will pass on to the team.

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Review from J W (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been so easy to move my elderly father into Connell Court. All the staff have made each step straight forward. To see the difference in my father is so delightful. He's so happy and content. The weekly programme is fantastic - like being on a cruise ship! The food and menus are welcome and nutritious.
I feel a weight lifted off my shoulders knowing he is safe and well cared for.

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Review from S M (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited Connell Court and immediately had a 'good feeling' about it. Mum was able to go for a few weeks respite and then made the decision to stay. She has been a resident for 8 months now. The staff have been wonderful and are very pro-active, if ever she has any care needs, contacting
the GP or relevant people as soon as they perceive a problem. They keep me fully updated on everything that is happening with her care. All the staff are very kind, caring and respectful towards Mum. There is a full programme of activities for her to take part in or not as she wishes. They have also held events involving family and friends, quiz evenings, afternoon tea, cheese and wine evening. We have complete peace of mind that she is in a good place and being well looked after.

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Review from T W (Daughter-in-law of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother- in- law is a resident at Connell Court and the care she has received has been exceptional, she is fully supported by a loving and caring staff. Her needs have increased over the time that she has been there, but all the staff provide care to a very high standard. She enjoys the variety of
activities available to her, particularly the Church and Chaplaincy services. We have complete peace of mind that she is in the best possible hands and receiving the care that she needs. Thank you to all the staff, we are most grateful for everything you do and your dedication to the residents.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for lovely feedback I will let team know.

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Review from Patricia L (Friend of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I ever have to go into a care home, Connell Court is the only one I would choose. The staff are lovely and helpful, it's beautiful and clean. I would recommend it to everyone. I don't know about the food as I have never tried it.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your feedback I will update staff team.

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Review from M H (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There seems to be a multitude of activities organised that residents are able to participate in and these might be recurring as well as specific to an occasion or theme. Staff, residents, and families are able to join in. Food and catering are of top quality and choices are varied. Staff attention to
residents seems to be 100% focused but at a level that residents themselves can also decide upon. Really impressed by everything.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for positive feedback and I will share with team.

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Review from J W (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that mum is in very safe, qualified and experienced hands here at Connell Court. She is very contented and all the staff have been so helpful and kind showing much patience and attention. Everywhere is kept very clean throughout. There is always a great range of activities, quizzes, competitions
etc., excellent meals (always a choice) and beautiful gardens and we are very happy with the overall experience.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for such lovely feedback, I will pass this on to the team.

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Review from J B (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a few falls and has become less confident when walking. Caring staff at Connell Court have helped her immensely. Mum doesn't join in with many activities but does enjoy carpet bowls.
Her hearing is impaired and caring staff make sure she understands conversations.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for this lovely feedback, I will pass it on to the team.

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Review from Denis E (Brother of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Connell Court Care Home is situated near Southport on a particularly lovely road, close to Birkdale Village and walking distance to the coast and railway station.
My sister has resided there for close to ten years. She has always received exceptional care from the manager along with all her most supporting
and caring staff. Although my sister's needs have greatly increased during this time, care has always been provided to a very high standard.
My family and I have complete peace of mind that she is in the best hands are we most grateful to all the staff.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for your lovely comments, we are privileged to be able to care for your sister and she is a joy to have here as one of our residents. I will pass your feedback on to the team.

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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Connell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.948 for Connell Court is calculated as follows: ( (363 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 381 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Connell Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

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Anna Harvey

Job Title: Home Manager

Joined: 2016

Anna has over 40 years experience, specialising in residential care, orthopaedic and spinal injuries.
She is proud to be the manager at Connell Court where she has a dedicated core group of staff who are passionate and always strive towards excellence.

Frequently Asked Questions about Connell Court

What types of Care is Connell Court registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Connell Court have?

There are 37 Single Rooms.

What are the Facilities & Services at Connell Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Connell Court to the centre of Southport?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connell Court to verify any information. View our terms and conditions. Connell Court has an Enhanced Service - more info.