Connell Court

20/22 Weld Road, Southport PR8 2DL
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10 103 Reviews
  • Connell Court, Southport
Connell Court offers warm and welcoming residential care for up to 37 residents in purpose-built, ensuite accommodation in beautiful Birkdale. The passionate team provides person-centred care in a home-from-home setting. Connell Court also offers short-term respite care.

As soon as you arrive, you'll see why people consider Connell Court a second family. A highly-trained team of dedicated and experienced staff works hard to ensure that the people in their care, and their friends and family, feel truly at home.

Staff encourage residents to live the life they want to lead: shared living/dining areas provide opportunities to interact with the tight-knit community, whilst they also encourage independence and pursuit of individual interests, through access to numerous activities as well as support with specific medical requirements.

Connell Court is close to lots of local amenities.

The activities team prepares a weekly schedule promoting physical, mental and social stimulation, offering group activities, as well as 1 to1 time. They value the stories and experiences of all residents in their care, getting to know each individual, their achievements and hobbies and will adapt their interests into the activities they provide.

In addition to a diverse diary of daily activities that take place in the home, they also focus on themed days, afternoon outings, local entertainment in the home, as well as meaningful moments. Every occasion is celebrated at Connell Court. Whether its a cream tea afternoon, a Ukelele lesson, or a talk on Charles Dickens, there is something for everyone to enjoy.
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Care Provided by Connell Court

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1211
  • RESPITE Self-Funded Residential Care: £1211 – £1450

Please contact our team for a personalised price based on your care requirements

These prices are only a guideline, please contact Connell Court to find out the exact price for your requirements.

Contact Connell Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Connell Court to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Crestview Care Ltd
  • Privately Owned

Person in Charge

  • Anna Harvey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1976
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Parking

  • Offer free parking on site.

Connell Court Reviews (103)

10

Connell Court has a Review Score of 10 (9.987) out of 10, based on 32 reviews in the last 2 years.
Over all time Connell Court has 103 reviews.

Overall Experience
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Reviewer Connection to Connell Court
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Review from Janet H (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and understanding Mum received over the few years she lived in Connell Court were excellent. Unfortunately her health worsened over the last year but the staff helped her through this with patience and sensitivity until she passed away peacefully. They helped Mum keep her dignity and know
they would always be there for her.
Thanks to all the staff who do difficult work all the time but step up even more when times are difficult!
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for the lovely review we really appreciate it
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Review from Dave B (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Connell Court for the best part of three years. I found the care and attention she received to be superb. Although I could not attend as much as my siblings due the distances involved, I spoke to my mum at least once a week. She always had good things to say about the home and staff.
In fact, many times during a videocall she was asked by members of staff if she wanted tea, coffee or any refreshments which was lovely to witness.


Sadly, my mum passed in November. The staff at Connel Court couldn't have been better. I stayed the night in a room close by to my mum and lost count of the times I was offered refreshments! During my mother's last hours, the staff were so supportive but at the same time professional and dignified. Thank you so much for making a difficult time easier and for looking after our mum so well.

Reply from Anna Harvey, Home manager at Connell CourtThank you so much for taking the time to give us some feedback we were privileged to have been have to care for your lovely mum
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Review from Sue G (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To my wonderful mum, Connell court was quite simply 'home' where she felt respected, cherished and cared for. The incredible staff at Connell Court ensured that her physical, emotional and spiritual needs were met right up to the time when she sadly passed away. They also extended that same care to
her family and made sure we were fed , watered and had a place to lay our head in her final days.
The care that she received was truly outstanding and it was also rare day indeed when mum didn't say what a lovely meal she had eaten that day! Nothing was ever too much trouble! You are all doing an amazing job.
Thank you all so much for looking after my mum with such loving care.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for the wonderful feedback we really appreciate this.
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Review from Rhian B (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Connell Court has covered just over 5 years. Firstly for my mother then mother in law .
Both mothers received the best care possible during their stays even after prolonged hospital stays when they were received back despite needing greater care. Connell Court had become their home
and they were welcomed back to their family there , the staff adjusted to their extra needs .
My mother was kept safe there during Covid .
Both mothers enjoyed their time there knowing they were safe , cared for and entertained wonderfully .
We were always popping in for parties , afternoon teas , cheese &wine dos , everything that people in their own homes might miss out on . The garden is also a wonderful space for residents to enjoy on their own or with help .
I would not hesitate to recommend to other friends for their family member and often have .
Well done to all the CC team , you work well together and for your residents.
Thank you all .
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for taking the time to review us so soon after the loss of your dear mum we really appreciate the effort
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Review from Clare T (Friend of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lived at Connell Court for about two and a half years and in that time he had a new lease of life at a stage when he did not expect it! The team at Connell Court provided a new home for him at a crucial time in his life. They were warm, caring, professional and always went the extra mile
to look after him. He was able to make new friends, live in a safe environment and have all his needs met and it made a huge difference to my friend's life. There were trips out, social activities, no national day/feast day or occasion goes by unmarked without a celebration of some kind! Residents can choose how involved to get, with their own space to retreat to if needed. The home is well organised, well maintained, homely and comfortable. All the team were friendly, professional and supportive and during my friend's final weeks they could not have been more caring and supportive to him, me and my family. I would highly recommend this care home.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for such kind words and positive feed back, we loved having him here he was a great part of Connell Court, I will pass on your kind words to team.
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Review from Keith B (Son of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother Veronica had been a very happy resident at Connell Court for past nearly 3 years. She recently passed away after being cared for in Connell Court during her final illness.
Mum always referred to Connell Court as 'home', and repeatedly told all the family that she was so lucky to be there.
All members of the staff, from every department in the care home, treated my mum with love and respect. When she passed away, the carers were as sad as we were! I feel that the staff at Connell Court always tried to go the extra mile to help residents feel they are part of a big family. I would happily recommend this home to anyone worrying about entrusting their loved ones to full time care. It was reassuring to know that mum was being cared for even when we weren't able to be there with her. Thank you all!
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for taking the time to review us at such an emotional time for you and your family, we really appreciate that, we were very fortunate to have the privilege of being able to care for mum, she was a true lady, i will pass your lovely comments on to the team.
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Review from C S (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Connell Court for respite care a couple of times and enjoyed his stay so they helped him make the decision to move in as a permanent resident. He's settled in very well and is receiving excellent care in a lovely environment. Top class residential care. Thank you.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for your positive feedback we really do appreciate it I will pass this on to the team
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Review from S B (Relative of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff throughout are friendly, efficient, caring and supportive at all times. My relative does not have one complaint. She is happy and knows that she is in a safe, caring environment. Any health issues are dealt with immediately. We are kept informed. First rate activities on a regular basis, as is
the decorations when celebrating an occasion.
Reply from Anna Harvey, Home manager at Connell CourtThank you for the lovely review we really appreciate this
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Review from K H (Relative of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, staff are friendly and very approachable. needs of relative always met, relative is happy and feels comfortable living at Connell Court, and also praises staff regularly. Activities and decorations are always really good and well thought through. Good communication from staff.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for the lovely comments, I will pass to the team.
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Review from A H (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been so kind and lovely and really helped Dad settle in. Friendship and care are important to Dad and he has received both in abundance. The staff take into account interests and hobbies. Dad enjoys the weekly Scrabble tournament and other games. Dad loves the garden and even planted
bulbs. The friendly neighbourhood cat is a firm favourite too! As a life-long Christian, Dad has been blessed beyond measure with the provision of services and pastoral support. Dad has enjoyed taking part in services, doing readings etc. - residents are very much encouraged to get involved with activities if they would like to. After 3 months Dad has made some lovely friends and especially enjoys all the meals (and yummy cakes and puddings!) - he has gained more confidence and mobility as well as putting on weight. As daughters we are not local and it has been so reassuring for us that Dad is so well cared for and looked after in every way.
Cannot recommend Connell Court highly enough
Reply from Anna Harvey, Home manager at Connell CourtWe are so pleased to get feedback that is so lovely and really appreciate you taking the time to do so. I will pass this on to the team
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Review from G B (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came in for respite care. He has been really well looked after. He has made bonds with fellow residents and us very happy here. The home has a "homely" atmosphere, and the rooms are lovely. My father loves the home-cooked food and enjoys participating in the activities.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for your comments, I will pass on to the team
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Review from S C (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the summer fair on Saturday 19th July.
It was such a warm, friendly and well organised event. Everybody seemed to be having fun. It was a great opportunity to speak to carers, support staff, acquaintancies and family, in a warm and friendly environment. It just adds to my belief that Dad
is being really well looked after, stimulated and encouraged in all he does under the exceptional care that Connell Court provides.
Reply from Anna Harvey, Home manager at Connell CourtWe always enjoy our family events and glad you did too I will pass on to the team
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Review from D W (Son of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Connell Court is a well organised care setting with effective communication between different parts of the care team. The employment of two activity co ordinates says a lot about where the focus for service delivery lies.
Carers are responsive and respectful to service users and their families. Mealtimes
are well organised with catering staff asking each resident their preference for meals. The option to eat alone in their room is available.
There are open events held frequently throughout the year as well as the opportunity for people to go out on a coach trip or stay more local when they go out.
Reply from Anna Harvey, Home manager at Connell CourtThank you for the lovely comments, I will pass on to the team, we all had a lovely day at the garden party and look forward to more special events
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Review from A P (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mother has had from the staff in Connell Court over the last 5+ years has been excellent.
Their encouragement to her in her first years there, encouraging her to walk, to keep going was reassuring. The events and activities were always well done, respectful and enjoyable for my mother.
In her later years as her needs increased, their attention to detail, personal care, and encouragement reassured me completely that she was in a good place with people who cared for her, as well as taking care of her.
I cannot praise the staff highly enough, they work very hard.
Reply from Anna Harvey, Home manager at Connell CourtThank you for your kind words, we were privileged to be able to care for your mum and particularly in her later weeks when we were also able to support you and the family to remain in the home so you were close by in her last days without having to stay elsewhere. I will pass on to the team your kind comments.
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Review from L T (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum as a new resident has settled in extremely well, the staff are lovely and nothing is too much trouble for them. The home is bright and cheerful with a really nice homely atmosphere and very clean too. I can take my mum out for little outings and each time we visit, she always looks well cared
for and happy. It is reassuring mum is in safe hands and treated with respect.
Reply from Anna Harvey, Home manager at Connell CourtThank you for your lovely review it is always nice to see when our residents and families are happy
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Review from S L (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Connell Court for a period of respite care. She was made to feel welcome and part of the community immediately. Everyone has treated here in a friendly and respectful manner. She was encouraged to participate in the range of activities but also given the space and privacy she needs in
her new situation. When asked she said all the staff were helpful and kind. She has also said she is less anxious as there is always someone there to help her if she needs help. Her room is always clean, laundry + personal hygiene of an excellent standard. She has now decided to stay at Connell Court permanently.
Reply from Anna Harvey, Home manager at Connell CourtThank you for the positive feed back I will share this wit h the team
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Review from Catherine B (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just completed her third respite stay at Connell Court. We can't praise the staff enough for the care they provide. My mum is always happy to go there and, if and when the time comes that she needs more permanent care, we would have no hesitation in using Connell Court.
Mum loves her food
and the menus are great. She appreciates the kitchen staff and wants to especially record how much she enjoyed all her meals.
The activities programme is very good and mum always comes home stimulated and chatting about the things she has got up to. This month she loved the Burns night activity and the chair hockey.
It is a massive comfort to me and my sister that she is so well looked after when she is in Connell Court for a temporary stay and I highly recommend the home and the staff for everything they do.
Reply from Jennifer McCulloch, Administration Manager at Connell CourtThank you so much for your feedback, I will pass your comments on to the team. Its a pleasure to have mum stay with us, we hope to see her again soon.
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Review from G P (Daughter of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Connell Court now for 18 months and I cannot fault the care they have provided. She is very happy there and considers all the staff members as friends. The peace of mind that it brings knowing she is safe and comfortable is enormous.
Reply from Anna Harvey, Home manager at Connell CourtThank you so much for your very kind comments. I will pass on to the team.
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Review from J W (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been so easy to move my elderly father into Connell Court. All the staff have made each step straight forward. To see the difference in my father is so delightful. He's so happy and content. The weekly programme is fantastic - like being on a cruise ship! The food and menus are welcome and nutritious.
I feel a weight lifted off my shoulders knowing he is safe and well cared for.
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Review from S M (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I visited Connell Court and immediately had a 'good feeling' about it. Mum was able to go for a few weeks respite and then made the decision to stay. She has been a resident for 8 months now. The staff have been wonderful and are very pro-active, if ever she has any care needs, contacting
the GP or relevant people as soon as they perceive a problem. They keep me fully updated on everything that is happening with her care. All the staff are very kind, caring and respectful towards Mum. There is a full programme of activities for her to take part in or not as she wishes. They have also held events involving family and friends, quiz evenings, afternoon tea, cheese and wine evening. We have complete peace of mind that she is in a good place and being well looked after.
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Connell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Connell Court is calculated as follows: ( (376 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 380 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Connell Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Anna Harvey

Job Title: Home Manager Joined: 2016

Anna has over 40 years experience, specialising in residential care, orthopaedic and spinal injuries.
She is proud to be the manager at Connell Court where she has a dedicated core group of staff who are passionate and always strive towards excellence.

Frequently Asked Questions about Connell Court

What types of Care is Connell Court registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Connell Court have?

There are 37 Single Rooms.

What are the Facilities & Services at Connell Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Connell Court to the centre of Southport?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connell Court to verify any information. View our terms and conditions. Connell Court has an Enhanced Service - more info.