Submit a Review for Ellerslie Court
38 Westcliffe Road, Southport, PR8 2BT
View Full Details of Ellerslie CourtLatest Reviews for Ellerslie Court
05 August 2025
I am deeply disappointed with the standard of care at Ellerslie Court. Basic needs are frequently neglected. Residents often wait excessively long for assistance after ringing the bell, sometimes resulting in accidents. It's heartbreaking to see individuals left wet and uncomfortable after showering due to lack of timely support. Communication is poor-residents are not listened to, and their concerns are routinely dismissed. The food quality is substandard and lacks variety or nutritional value. The lift is constantly out of order, leaving residents confined to their rooms for extended periods, which is both isolating and unacceptable. This environment does not reflect the dignity and respect that vulnerable individuals deserve. I sincerely hope improvements are made urgently.
Latest Reviews for Ellerslie Court
05 August 2025
I am deeply disappointed with the standard of care at Ellerslie Court. Basic needs are frequently neglected. Residents often wait excessively long for assistance after ringing the bell, sometimes resulting in accidents. It's heartbreaking to see individuals left wet and uncomfortable after showering due to lack of timely support. Communication is poor-residents are not listened to, and their concerns are routinely dismissed. The food quality is substandard and lacks variety or nutritional value. The lift is constantly out of order, leaving residents confined to their rooms for extended periods, which is both isolating and unacceptable. This environment does not reflect the dignity and respect that vulnerable individuals deserve. I sincerely hope improvements are made urgently.