Submit a Review for Acacia Court
17/19 Roe Lane, Southport, PR9 9EB
View full details of Acacia CourtLatest Reviews for Acacia Court
10 March 2026
My friend resides at Acacia Court. Lyndsay and staff are fantastic loving happy people. The care is second to none. Definitely 10 star rating.
10 March 2026
Mum is very comfortable and is living in a lovely environment. Carers and management go full out to ensure residents are looked after to a high level, food is always delicious and what the residents specifically want. A high standard of individual care to everyone and their guests.
03 March 2026
We find all the staff really helpful and professional. The chef creates great meals for the residents and Lyndsay the manager does a fantastic job in her role ensuring all standards are constantly met.
In all, the care home in my opinion is run and cared for by people who really are about the
residents.
06 February 2026
Mum has just gone into Acacia Court for some much needed respite. I initially visited here with my daughter to take a look around, we found the management team of Lyndsey and Gul to be very welcoming and made us feel that they would give mum the care that she needed. We were shown around the
building and were able to choose mums room ourselves. We left feeling that this would be an ideal place for mum and her needs.
We took mum there a couple of days later and she loved the place, she loved her room and settled in quickly. We only met 2 or 3 staff but they were all lovely, both male and female, very professional but it was clearly all natural, they were all lovely towards my mum. I returned again the next day to check on mum and found her sat in the lounge with a smile on her face, she even asked if she could stay there permanently. That was such a relief to here. Admittedly shes only been there a couple of days but the future is looking positive. Thank you to everyone. 5 stars.
28 January 2026
Friendly and efficient staff. Always happy and contentious. Good food choices. Most types of care are catered for. Good management. Would recommend to anybody or family who requires care for a relative.
28 January 2026
The staff are always very friendly, helpful and welcoming. They display excellent attitudes towards the residents and are always caring.
01 December 2025
Mum has had outstanding care from all the staff including cleaners, catering, carers (day and night shift) and managers while she has been unwell with flu. Mum required an A&E dash but was brought home by family the same late evening to wonderful staff who were genuinely concerned and made mum
comfortable. Mum had to stay in her room for a week and was looked after to the highest standard. The family thank everyone.
03 November 2025
My husband and myself live aboard but visit my mum who lives in Southport every year .
On my visit in the summer this year mum had declined in health and got diagnosed with dementia. The doctor advise for mum to go into care asap. My brother who lives Southport searched care homes for mum to go
into and found excellent reviews on acacia court. I have now been back to visit mum in October for her birthday and is now a resident at Acacia court. We found the manager Lyndsey so lovely so helpful
A special thankyou to Donna the care worker such a lovely person. I am pleased mum is now in a good secure clean environment. Thank you
01 November 2025
My mum in law is knew and has settled in and been treated well
Staff have been very helpful.
The hard part is that my mother keeps saying she is not getting food or drinks, but obviously from our visits this is not the case. The carers are so helpful
01 September 2025
Since arriving at Acacia Court in late December 2024, my elderly mum has flourished and honestly looks years younger. She has been in ill health for years and came to the home permanently after a particularly long stay in Hospital and honestly the improvement is staggering. She was unable to walk or
stand up - she is now shuffling about the place with her walker again. She was unable to do anything except sit and doze, she's now back reading countless books, doing her puzzles, taking an interest in life again and knitting and crocheting for the Annual Summer Fair! Its all testament to the lovely care environment she is in. The staff are all positive, proactive, and friendly and they care about their residents. She is extremely well looked after, is 'fed and watered' with a huge variety of meals. Her meds are issued properly; hygiene, health and general wellbeing monitored too. I cannot praise the management and staff enough and would highly recommend this home to people considering.
12 August 2025
Lovely, clean and tidy home. very welcoming staff and surroundings. Visiting a friend's Mum.
11 August 2025
All staff are positive and proactive. I feel as though the home has a full understanding of mum's care needs.
16 June 2025
Today Saturday 31st May was a garden party and what a fabulous event it was. Everyone thoroughly enjoyed themselves. The organisation that went into setting up this event by management, carers, kitchen staff, maintenance, church, volunteers was amazing. Gazebos, banners, balloons, games for
children of family, stalls with plants, burgers, coffee, cakes, strawberries and cream, tombolo, raffles and more. Singers that were amazing. My Mum is living and being cared for here and we took her into the fabulously beautiful huge garden to join in this fabulously special day. It truly was beautiful. Thank you to everyone that made this day so special.
22 May 2025
My brother has been staying at Acacia Court for approximately 15 weeks. He's very frail and tends to stay in his room despite the best efforts of the staff! He is very stubborn. Each time we visit, the staff are courteous and friendly. They're so caring with my brother and are happy to help. The
food looks great and he eats everything served. Today is VE Day and there is a tea party following a little entertainment. Acacia Court is very good.
09 May 2025
Mum has been living at Acacia Court for just over a year now. Over that time, we've experienced some ups and downs with her health, but thanks to the manager and her wonderful team, Mum has settled in really well.
The staff are always friendly, approachable and willing to answer any questions we
have, offering support whenever we need it. It's so reassuring to be welcomed by a smiling face every time we walk through the door.
A huge thank you to the manager and the whole team for the care, kindness and support you continue to show,
it truly means the world to us.
20 February 2025
What can I say about Acacia Court?
It is clean and the staff are amazing.
They are all very attentive, and polite and nothing was too much for them.
I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia.
Again, I cannot say too much about how grateful we are
to all the staff from the office to the floor kitchen, all brilliant.
17 February 2025
I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.
13 January 2025
My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.
13 January 2025
My mum has been a resident at the home for over three and a half years. Though the care home, like many others in the health and social, has had a consistent turnover of staff, they have actively sought to provide the best of care to my mum. This includes keeping me informed of any issues affecting
my mum's health or care needs.
Since the lady took over as General Manager there has been considerable investment in the property regarding new furniture and internal decoration. When an issue is raised the response I have received from her has been excellent. My mum continues to be well looked after, especially by several members of staff who have been there since she became a resident. Retention of good staff is key to providing the highest standard and continuity of care. Myself and family appreciate the effort and commitment of the staff to provide a caring and happy atmosphere. Keep up the great work in what are challenging times for the sector.
18 December 2024
Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care.
The staff are lovely, attentive and kind, I highly recommend this home.
Latest Reviews for Acacia Court
10 March 2026
My friend resides at Acacia Court. Lyndsay and staff are fantastic loving happy people. The care is second to none. Definitely 10 star rating.
10 March 2026
Mum is very comfortable and is living in a lovely environment. Carers and management go full out to ensure residents are looked after to a high level, food is always delicious and what the residents specifically want. A high standard of individual care to everyone and their guests.
03 March 2026
We find all the staff really helpful and professional. The chef creates great meals for the residents and Lyndsay the manager does a fantastic job in her role ensuring all standards are constantly met.
In all, the care home in my opinion is run and cared for by people who really are about the
residents.
06 February 2026
Mum has just gone into Acacia Court for some much needed respite. I initially visited here with my daughter to take a look around, we found the management team of Lyndsey and Gul to be very welcoming and made us feel that they would give mum the care that she needed. We were shown around the
building and were able to choose mums room ourselves. We left feeling that this would be an ideal place for mum and her needs.
We took mum there a couple of days later and she loved the place, she loved her room and settled in quickly. We only met 2 or 3 staff but they were all lovely, both male and female, very professional but it was clearly all natural, they were all lovely towards my mum. I returned again the next day to check on mum and found her sat in the lounge with a smile on her face, she even asked if she could stay there permanently. That was such a relief to here. Admittedly shes only been there a couple of days but the future is looking positive. Thank you to everyone. 5 stars.
28 January 2026
Friendly and efficient staff. Always happy and contentious. Good food choices. Most types of care are catered for. Good management. Would recommend to anybody or family who requires care for a relative.
28 January 2026
The staff are always very friendly, helpful and welcoming. They display excellent attitudes towards the residents and are always caring.
01 December 2025
Mum has had outstanding care from all the staff including cleaners, catering, carers (day and night shift) and managers while she has been unwell with flu. Mum required an A&E dash but was brought home by family the same late evening to wonderful staff who were genuinely concerned and made mum
comfortable. Mum had to stay in her room for a week and was looked after to the highest standard. The family thank everyone.
03 November 2025
My husband and myself live aboard but visit my mum who lives in Southport every year .
On my visit in the summer this year mum had declined in health and got diagnosed with dementia. The doctor advise for mum to go into care asap. My brother who lives Southport searched care homes for mum to go
into and found excellent reviews on acacia court. I have now been back to visit mum in October for her birthday and is now a resident at Acacia court. We found the manager Lyndsey so lovely so helpful
A special thankyou to Donna the care worker such a lovely person. I am pleased mum is now in a good secure clean environment. Thank you
01 November 2025
My mum in law is knew and has settled in and been treated well
Staff have been very helpful.
The hard part is that my mother keeps saying she is not getting food or drinks, but obviously from our visits this is not the case. The carers are so helpful
01 September 2025
Since arriving at Acacia Court in late December 2024, my elderly mum has flourished and honestly looks years younger. She has been in ill health for years and came to the home permanently after a particularly long stay in Hospital and honestly the improvement is staggering. She was unable to walk or
stand up - she is now shuffling about the place with her walker again. She was unable to do anything except sit and doze, she's now back reading countless books, doing her puzzles, taking an interest in life again and knitting and crocheting for the Annual Summer Fair! Its all testament to the lovely care environment she is in. The staff are all positive, proactive, and friendly and they care about their residents. She is extremely well looked after, is 'fed and watered' with a huge variety of meals. Her meds are issued properly; hygiene, health and general wellbeing monitored too. I cannot praise the management and staff enough and would highly recommend this home to people considering.
12 August 2025
Lovely, clean and tidy home. very welcoming staff and surroundings. Visiting a friend's Mum.
11 August 2025
All staff are positive and proactive. I feel as though the home has a full understanding of mum's care needs.
16 June 2025
Today Saturday 31st May was a garden party and what a fabulous event it was. Everyone thoroughly enjoyed themselves. The organisation that went into setting up this event by management, carers, kitchen staff, maintenance, church, volunteers was amazing. Gazebos, banners, balloons, games for
children of family, stalls with plants, burgers, coffee, cakes, strawberries and cream, tombolo, raffles and more. Singers that were amazing. My Mum is living and being cared for here and we took her into the fabulously beautiful huge garden to join in this fabulously special day. It truly was beautiful. Thank you to everyone that made this day so special.
22 May 2025
My brother has been staying at Acacia Court for approximately 15 weeks. He's very frail and tends to stay in his room despite the best efforts of the staff! He is very stubborn. Each time we visit, the staff are courteous and friendly. They're so caring with my brother and are happy to help. The
food looks great and he eats everything served. Today is VE Day and there is a tea party following a little entertainment. Acacia Court is very good.
09 May 2025
Mum has been living at Acacia Court for just over a year now. Over that time, we've experienced some ups and downs with her health, but thanks to the manager and her wonderful team, Mum has settled in really well.
The staff are always friendly, approachable and willing to answer any questions we
have, offering support whenever we need it. It's so reassuring to be welcomed by a smiling face every time we walk through the door.
A huge thank you to the manager and the whole team for the care, kindness and support you continue to show,
it truly means the world to us.
20 February 2025
What can I say about Acacia Court?
It is clean and the staff are amazing.
They are all very attentive, and polite and nothing was too much for them.
I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia.
Again, I cannot say too much about how grateful we are
to all the staff from the office to the floor kitchen, all brilliant.
17 February 2025
I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.
13 January 2025
My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.
13 January 2025
My mum has been a resident at the home for over three and a half years. Though the care home, like many others in the health and social, has had a consistent turnover of staff, they have actively sought to provide the best of care to my mum. This includes keeping me informed of any issues affecting
my mum's health or care needs.
Since the lady took over as General Manager there has been considerable investment in the property regarding new furniture and internal decoration. When an issue is raised the response I have received from her has been excellent. My mum continues to be well looked after, especially by several members of staff who have been there since she became a resident. Retention of good staff is key to providing the highest standard and continuity of care. Myself and family appreciate the effort and commitment of the staff to provide a caring and happy atmosphere. Keep up the great work in what are challenging times for the sector.
18 December 2024
Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care.
The staff are lovely, attentive and kind, I highly recommend this home.