Submit a Review for Birkenhead Court
Challis Street, Bidston, Birkenhead, CH41 7DH
View full details of Birkenhead CourtLatest Reviews for Birkenhead Court
26 January 2026
Our experience of Birkenhead Court is overwhelmingly positive. We have been able to relax knowing that my Grandma is safe, warm, well-fed, and cared for by genuine, caring people. The carers are all compassionate, approachable and doing the job for the right reasons.
Our requests are always
handled respectfully. We can visit anytime, and my Grandma always looks clean and presentable.
The home itself is spotless, smells clean, and the rooms are always immaculate and tidy. The beds are changed very frequently, and all of my Grandma's laundry is clean and fresh.
The management is approachable and knowledgeable, nothing is too much trouble, and we have always been able to contact them to check on my Grandma.
The biggest challenge is seeing your loved one decline, but it's slightly easier knowing she is in safe hands in a loving care home like Birkenhead Court.
19 December 2025
All the staff at Birkenhead Court were kind, compassionate and understanding. The atmosphere in the home is extremely friendly and welcoming and all residents are treated as individuals and our care provided in small groups on each floor.
Thank you all for your kindness and support to me and mum
during a difficult time.
17 November 2025
My mum was in Birkenhead Court for approx 8 months and sadly left due to changing health care needs... ALL of the staff were tremendous and I would happily recommend it as a place for your loved one. Very clean and very safe and very caring environment.
16 October 2025
Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is consistently outstanding. The staff are kind, professional, and genuinely committed to the wellbeing and happiness of every resident.
The home offers a fantastic range of
activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.
The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.
05 September 2025
After looking at a lot if care homes, we chose Birkenhead Court for our Mum. We never regretted that choice. The home is well maintained and clean with lovely rooms. The food is great and there are lots of activities for the residents, including outings, singers and dancing. It has a cinema, sweet
shop and non-alcoholic bar for the residents.
All this means nothing without the superb care workers who cared for our mum for the last 10 years of her life. They are a credit to the home and their vocation, we can't praise them highly enough. Mum was treated like one of an extended family and really enjoyed her life there.
If you are looking for a care home for your loved one, look no further than Birkenhead Court.
05 August 2025
We were recommended to look at Birkenhead Court by a good friend when Mum needed respite from dementia we were welcomed in and within a week Mum moved in. They sorted her medicines out and the change is remarkable, she is clan, tidy, calm. Making friends - enjoy the lovely food on offer. She has
moved in permanently now and my dad has joined her after having seizures - a stroke and they are settling in well together. The staff have been brilliant looking after them, so kind & caring and nothing is too much trouble. Not only have they taken care of Mum & Dad but when we as a family were at a really low point they have helped to make life easier.
03 July 2025
Navigating a difficult time as a family was made so much easier by the care and support our Mum received from the team at Birkenhead court.
Our Mum stayed for 5 months before having to move to closer to family.
The manager and her team and in particular three members of staff went above and beyond
to ensure our Mum was cared for and supported throughout her stay. Her journey with Alzheimer's has not been easy so as a family we were very touched with everyone's kindness, patience and hard work when taking care of our Mum.
When dealing with a move to an Anchor home closer to family the team could not have done more to help us and keep Mum feeling happy and positive. Particular thanks to the manager for ensuring everything was arranged for the move and for always making time to talk through any questions we had, her efficiency and pro-active approach to all communications regarding our Mums care was greatly appreciated.
Many thanks and kindest regards to the team!
20 June 2025
When looking for a care home for mum we looked at a few, but by far Birkenhead Court stood out, for its set up, friendly and welcoming staff, extra activities and the family feel to the place. Mum is now been in for the past month and we haven't been disappointed in fact it is better, staff are
absolutely brilliant. Place is well run with the residents at the heart.
16 June 2025
The care is outstandingly good. All the staff are so caring and nothing is too much trouble any problems are dealt with immediately. My mother and all the residents are all so well looked after and are treated with care and dignity. The food is excellent with lovely fresh baked cakes and plenty of
drinks and treats throughout the day.
The rooms are kept very clean and tidy and laundry returned promptly. We are very happy with the care provided at Birkenhead Court.
11 June 2025
I was so happy I chose Birkenhead Court for my mum, she has felt at home since she moved in Febuary. The staff are all lovely and nothing is to much trouble, I am also notified of any changes or doctor referals etc. straight away. As a family we always feel welcome at any time we visit, and not in
the way. It has made such a difference to Mums well being.
11 April 2025
My wife started suffering from dementia about 5 years ago and I had carers coming in 3 times a day but I could no longer cope so, reluctantly, the family took the decision to put her in Birkenhead Court last April (2024). You were recommended by a home care provider and the family GP. I am really
delighted with the home where she is treated with the utmost respect and has settled in well. I can now sleep at night knowing she is in good hands. I know it's experience but worth it for my peace of mind. Thank you so much.
25 February 2025
My husband has been in Birkenhead Court for the last 3 months. I have been very pleased with the care he has been given. All the staff are always friendly and helpful. I would recommend Birkenhead Court as a very good care home.
18 February 2025
I've been really impressed with Birkenhead Court since my mum moved there in January from another home. From the initial visit, through to actually getting her into her room on the first day, I could not have asked for any better. On the various visits I've subsequently made, all the staff seem
really friendly and nothing it too much trouble to ask. The carers have even been able to get her walking from her room to the lounge area, something I would not have considered possible previously.
10 January 2025
I can't praise this care home enough for the love and care they showed my mum during her stay. From my initial contact, when we were deciding on options for Mum's care, to the outstanding detail they showed in caring for her at her end of life, each staff member was an angel sent.
The environment,
facilities, activities and nutrition/hydration are high priorities with the residents' and families' needs at the centre of all they do. Mum was the most settled and happy we had seen her for months. I was kept up to date on visits on her welfare and when her health declined, the staff were there every step of the way making sure she was cared for with dignity and love.
My dear mum passed away in November and if it wasn't for the attentive nature of the staff, working with the family to ensure her palliative stages of care were met, I have no doubt Mum's passing would not have been as peaceful. The whole family were extremely well supported and our needs were equally cared for during Mum's time at the home.
10 January 2025
My mum came into the care home, very frail and disorientated.
A couple of months on, she has gained weight, gets 24 hour support and is starting to look like "old mum" used to.
I cannot praise the staff enough for their support of the residents and standard of care provided.
Thank you for
helping my mum with her dementia and recommend Birkenhead Court to any family seeking assistance.
30 December 2024
My mum has been at Birkenhead Court since January 2024. She is diagnosed with dementia and is partially blind and hard of hearing. I have witnessed a great deal of warmth and care towards my mum from all the staff. They offer a lot of humour which my mum appreciates and are very supportive. Staff
encourage all residents to get involved with the activities and there are regular singers which my mum particularly enjoys. I visit my mum between 3 and 4 times a week and on every occasion she has been smartly dressed with her hair done. She also enjoys regular visits to the on-site hairdresser. I feel very pleased with the care she receives at Birkenhead Court and I am confident that the home is being managed with the residents at the forefront of the decision making.
20 December 2024
Really pleased at the way my mother has been looked after. I have been kept informed at all times when she has required extra support and plenty of communication with all members of staff. Including management and all the carers.
20 December 2024
My mum has been a resident for a long time. Staff have always given her the best care, love and compassion. The home is decorated lovely for Christmas with parties and there are always lovely activities to keep her entertained. Although Mum's health is poor, staff are alert and act quickly and
professionally when she is ill. I really don't think Mum would still be with us if it wasn't for their care. It's such a comfort to know she is safe and cared for so well.
10 December 2024
Unhappy with treatment of my mum during two years here. Management are unhelpful and appear uninterested. Refusing to speak to family when my mum left saying "too busy". Some staff very nice and caring some need a lot more training in my opinion. An air of "can't be bothered' was often noted.
Cleanliness was not to a good standard and laundry service leaves a lot to be desired. Can't comment on food as not able to visit at meal times but I think it was fairly good.
04 December 2024
My husband moved in as a respite resident in August and became permanent in October, I keep in regular contact with the staff and we visit most days.
I have spoken to the team leaders regarding any issues I have and they do their best to sort out any problems that we have.
I cannot comment on
the manager as I have not really had any dealings with her, in fact, I haven't really met her.
I feel, as in any situation, some staff are better than others and definitely go the extra mile.
I cannot comment on the activities as I haven't seen any taking place in the care home, apart from the music sessions, that may be because my husband doesn't want to participate.
I must say that he has settled very well and seems happy in the care home and I am very grateful and relieved about that.
Latest Reviews for Birkenhead Court
26 January 2026
Our experience of Birkenhead Court is overwhelmingly positive. We have been able to relax knowing that my Grandma is safe, warm, well-fed, and cared for by genuine, caring people. The carers are all compassionate, approachable and doing the job for the right reasons.
Our requests are always
handled respectfully. We can visit anytime, and my Grandma always looks clean and presentable.
The home itself is spotless, smells clean, and the rooms are always immaculate and tidy. The beds are changed very frequently, and all of my Grandma's laundry is clean and fresh.
The management is approachable and knowledgeable, nothing is too much trouble, and we have always been able to contact them to check on my Grandma.
The biggest challenge is seeing your loved one decline, but it's slightly easier knowing she is in safe hands in a loving care home like Birkenhead Court.
19 December 2025
All the staff at Birkenhead Court were kind, compassionate and understanding. The atmosphere in the home is extremely friendly and welcoming and all residents are treated as individuals and our care provided in small groups on each floor.
Thank you all for your kindness and support to me and mum
during a difficult time.
17 November 2025
My mum was in Birkenhead Court for approx 8 months and sadly left due to changing health care needs... ALL of the staff were tremendous and I would happily recommend it as a place for your loved one. Very clean and very safe and very caring environment.
16 October 2025
Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is consistently outstanding. The staff are kind, professional, and genuinely committed to the wellbeing and happiness of every resident.
The home offers a fantastic range of
activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.
The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.
05 September 2025
After looking at a lot if care homes, we chose Birkenhead Court for our Mum. We never regretted that choice. The home is well maintained and clean with lovely rooms. The food is great and there are lots of activities for the residents, including outings, singers and dancing. It has a cinema, sweet
shop and non-alcoholic bar for the residents.
All this means nothing without the superb care workers who cared for our mum for the last 10 years of her life. They are a credit to the home and their vocation, we can't praise them highly enough. Mum was treated like one of an extended family and really enjoyed her life there.
If you are looking for a care home for your loved one, look no further than Birkenhead Court.
05 August 2025
We were recommended to look at Birkenhead Court by a good friend when Mum needed respite from dementia we were welcomed in and within a week Mum moved in. They sorted her medicines out and the change is remarkable, she is clan, tidy, calm. Making friends - enjoy the lovely food on offer. She has
moved in permanently now and my dad has joined her after having seizures - a stroke and they are settling in well together. The staff have been brilliant looking after them, so kind & caring and nothing is too much trouble. Not only have they taken care of Mum & Dad but when we as a family were at a really low point they have helped to make life easier.
03 July 2025
Navigating a difficult time as a family was made so much easier by the care and support our Mum received from the team at Birkenhead court.
Our Mum stayed for 5 months before having to move to closer to family.
The manager and her team and in particular three members of staff went above and beyond
to ensure our Mum was cared for and supported throughout her stay. Her journey with Alzheimer's has not been easy so as a family we were very touched with everyone's kindness, patience and hard work when taking care of our Mum.
When dealing with a move to an Anchor home closer to family the team could not have done more to help us and keep Mum feeling happy and positive. Particular thanks to the manager for ensuring everything was arranged for the move and for always making time to talk through any questions we had, her efficiency and pro-active approach to all communications regarding our Mums care was greatly appreciated.
Many thanks and kindest regards to the team!
20 June 2025
When looking for a care home for mum we looked at a few, but by far Birkenhead Court stood out, for its set up, friendly and welcoming staff, extra activities and the family feel to the place. Mum is now been in for the past month and we haven't been disappointed in fact it is better, staff are
absolutely brilliant. Place is well run with the residents at the heart.
16 June 2025
The care is outstandingly good. All the staff are so caring and nothing is too much trouble any problems are dealt with immediately. My mother and all the residents are all so well looked after and are treated with care and dignity. The food is excellent with lovely fresh baked cakes and plenty of
drinks and treats throughout the day.
The rooms are kept very clean and tidy and laundry returned promptly. We are very happy with the care provided at Birkenhead Court.
11 June 2025
I was so happy I chose Birkenhead Court for my mum, she has felt at home since she moved in Febuary. The staff are all lovely and nothing is to much trouble, I am also notified of any changes or doctor referals etc. straight away. As a family we always feel welcome at any time we visit, and not in
the way. It has made such a difference to Mums well being.
11 April 2025
My wife started suffering from dementia about 5 years ago and I had carers coming in 3 times a day but I could no longer cope so, reluctantly, the family took the decision to put her in Birkenhead Court last April (2024). You were recommended by a home care provider and the family GP. I am really
delighted with the home where she is treated with the utmost respect and has settled in well. I can now sleep at night knowing she is in good hands. I know it's experience but worth it for my peace of mind. Thank you so much.
25 February 2025
My husband has been in Birkenhead Court for the last 3 months. I have been very pleased with the care he has been given. All the staff are always friendly and helpful. I would recommend Birkenhead Court as a very good care home.
18 February 2025
I've been really impressed with Birkenhead Court since my mum moved there in January from another home. From the initial visit, through to actually getting her into her room on the first day, I could not have asked for any better. On the various visits I've subsequently made, all the staff seem
really friendly and nothing it too much trouble to ask. The carers have even been able to get her walking from her room to the lounge area, something I would not have considered possible previously.
10 January 2025
I can't praise this care home enough for the love and care they showed my mum during her stay. From my initial contact, when we were deciding on options for Mum's care, to the outstanding detail they showed in caring for her at her end of life, each staff member was an angel sent.
The environment,
facilities, activities and nutrition/hydration are high priorities with the residents' and families' needs at the centre of all they do. Mum was the most settled and happy we had seen her for months. I was kept up to date on visits on her welfare and when her health declined, the staff were there every step of the way making sure she was cared for with dignity and love.
My dear mum passed away in November and if it wasn't for the attentive nature of the staff, working with the family to ensure her palliative stages of care were met, I have no doubt Mum's passing would not have been as peaceful. The whole family were extremely well supported and our needs were equally cared for during Mum's time at the home.
10 January 2025
My mum came into the care home, very frail and disorientated.
A couple of months on, she has gained weight, gets 24 hour support and is starting to look like "old mum" used to.
I cannot praise the staff enough for their support of the residents and standard of care provided.
Thank you for
helping my mum with her dementia and recommend Birkenhead Court to any family seeking assistance.
30 December 2024
My mum has been at Birkenhead Court since January 2024. She is diagnosed with dementia and is partially blind and hard of hearing. I have witnessed a great deal of warmth and care towards my mum from all the staff. They offer a lot of humour which my mum appreciates and are very supportive. Staff
encourage all residents to get involved with the activities and there are regular singers which my mum particularly enjoys. I visit my mum between 3 and 4 times a week and on every occasion she has been smartly dressed with her hair done. She also enjoys regular visits to the on-site hairdresser. I feel very pleased with the care she receives at Birkenhead Court and I am confident that the home is being managed with the residents at the forefront of the decision making.
20 December 2024
Really pleased at the way my mother has been looked after. I have been kept informed at all times when she has required extra support and plenty of communication with all members of staff. Including management and all the carers.
20 December 2024
My mum has been a resident for a long time. Staff have always given her the best care, love and compassion. The home is decorated lovely for Christmas with parties and there are always lovely activities to keep her entertained. Although Mum's health is poor, staff are alert and act quickly and
professionally when she is ill. I really don't think Mum would still be with us if it wasn't for their care. It's such a comfort to know she is safe and cared for so well.
10 December 2024
Unhappy with treatment of my mum during two years here. Management are unhelpful and appear uninterested. Refusing to speak to family when my mum left saying "too busy". Some staff very nice and caring some need a lot more training in my opinion. An air of "can't be bothered' was often noted.
Cleanliness was not to a good standard and laundry service leaves a lot to be desired. Can't comment on food as not able to visit at meal times but I think it was fairly good.
04 December 2024
My husband moved in as a respite resident in August and became permanent in October, I keep in regular contact with the staff and we visit most days.
I have spoken to the team leaders regarding any issues I have and they do their best to sort out any problems that we have.
I cannot comment on
the manager as I have not really had any dealings with her, in fact, I haven't really met her.
I feel, as in any situation, some staff are better than others and definitely go the extra mile.
I cannot comment on the activities as I haven't seen any taking place in the care home, apart from the music sessions, that may be because my husband doesn't want to participate.
I must say that he has settled very well and seems happy in the care home and I am very grateful and relieved about that.