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Birkenhead Court

Challis Street, Bidston, Birkenhead, Merseyside CH41 7DH
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All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)
Birkenhead Court, Birkenhead
I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)
Birkenhead Court, Birkenhead
I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)
Birkenhead Court, Birkenhead

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for permanent care, the home offers respite and trial stays.

The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.

Central to...  

Care Provided by Birkenhead Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,215From £1,215
Residential Dementia CareFrom £1,215From £1,215

Fees can vary depending on care needs and other factors. Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Birkenhead Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Helen Thomas(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.

Parking

  • Onsite parking is available, including disabled spaces.

Birkenhead Court Reviews (87)

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9.7

Birkenhead Court has a Review Score of 9.7 (9.697) out of 10, based on 27 reviews in the last 2 years. Over all time Birkenhead Court has 87 reviews.

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Review from E K (Daughter of Resident) published on 16 July 2026 Submitted via Website
Overall Experience
Probably like most people who need to make that hard and emotional choice to put your parent into a care home, I was worried about how my Mum would be treated and how she would feel being there.
However, the people and the care that she receives at Birkenhead Court are amazing. The staff are so good with her, and I can tell that she feels very content.

It means the world to me knowing that she is being looked after so well.

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Review from Anne J (Friend of Resident) published on 19 May 2026 Submitted via Postal Card
Overall Experience
The home is always clean and welcoming. The staff could not be more helpful and go above and beyond for residents.

Residents and always appears well cared for. The food always looks appealing - I would like to go for breakfast!

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Review from S H (Wife of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

My husband has been in Birkenhead Court for 17 months. He is quite happy here he quite often wants to come home but he is always happy to please the staff and he will say he is going to stay. He really likes his room. I think he spends a lot of time in the office but the staff don't seem to mind. So overall I think he is happy here.

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Review from John H (Son of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience
A fantastic care home where my dad currently lives. It's so hard putting your dad in a care home. Something you never have to want to do!

But putting him in Birkenhead Court has made things so much easier. Why - it's the staff. They really do care about people and my dad.

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Review from Sarah C (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

Wow what can I say our beautiful mum is in this home,the staff are so caring and listen to the residents there well looked after the home is absolutely spotless as are the residents the meals are beautiful cooked by the chef every day and my mum is eating better in the care home than she was at home we cannot vault it whatsoever and it's a friendly home the staff always do activities quiz with residents so glad we got this home for our mum who is still in there today.

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Review from Shirley C (Daughter of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

Great home ,great staff,don't need to worry about my mum as I know she is respected and cared for .spotless, home from home,great meals,facilities, activities, friendly staff.mum seems so content and settled.

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Review from Claire A (Granddaughter of Resident) published on 26 January 2026 Submitted via Website
Overall Experience
Our experience of Birkenhead Court is overwhelmingly positive. We have been able to relax knowing that my Grandma is safe, warm, well-fed, and cared for by genuine, caring people. The carers are all compassionate, approachable and doing the job for the right reasons.
Our requests are always handled respectfully. We can visit anytime, and my Grandma always looks clean and presentable.
The home itself is spotless, smells clean, and the rooms are always immaculate and tidy. The beds are changed very frequently, and all of my Grandma's laundry is clean and fresh.
The management is approachable and knowledgeable, nothing is too much trouble, and we have always been able to contact them to check on my Grandma.

The biggest challenge is seeing your loved one decline, but it's slightly easier knowing she is in safe hands in a loving care home like Birkenhead Court.

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Review from L D (Daughter of Resident) published on 19 December 2025 Submitted via Website
Overall Experience
All the staff at Birkenhead Court were kind, compassionate and understanding. The atmosphere in the home is extremely friendly and welcoming and all residents are treated as individuals and our care provided in small groups on each floor.

Thank you all for your kindness and support to me and mum during a difficult time.

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Review from P E (Son of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

My mum was in Birkenhead Court for approx 8 months and sadly left due to changing health care needs... ALL of the staff were tremendous and I would happily recommend it as a place for your loved one. Very clean and very safe and very caring environment.

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Review from Gary H (Son of Resident) published on 16 October 2025 Submitted via Website
Overall Experience
Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is consistently outstanding. The staff are kind, professional, and genuinely committed to the wellbeing and happiness of every resident.
The home offers a fantastic range of activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.

The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.

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Review from Peter L (Son of Resident) published on 5 September 2025 Submitted via Website
Overall Experience
After looking at a lot if care homes, we chose Birkenhead Court for our Mum. We never regretted that choice. The home is well maintained and clean with lovely rooms. The food is great and there are lots of activities for the residents, including outings, singers and dancing. It has a cinema, sweet shop and non-alcoholic bar for the residents.
All this means nothing without the superb care workers who cared for our mum for the last 10 years of her life. They are a credit to the home and their vocation, we can't praise them highly enough. Mum was treated like one of an extended family and really enjoyed her life there.

If you are looking for a care home for your loved one, look no further than Birkenhead Court.

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Review from Suzanne H (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience

We were recommended to look at Birkenhead Court by a good friend when Mum needed respite from dementia we were welcomed in and within a week Mum moved in. They sorted her medicines out and the change is remarkable, she is clan, tidy, calm. Making friends - enjoy the lovely food on offer. She has moved in permanently now and my dad has joined her after having seizures - a stroke and they are settling in well together. The staff have been brilliant looking after them, so kind & caring and nothing is too much trouble. Not only have they taken care of Mum & Dad but when we as a family were at a really low point they have helped to make life easier.

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Review from M J (Daughter of Resident) published on 3 July 2025 Submitted via Website
Overall Experience
Navigating a difficult time as a family was made so much easier by the care and support our Mum received from the team at Birkenhead court.
Our Mum stayed for 5 months before having to move to closer to family.
The manager and her team and in particular three members of staff went above and beyond to ensure our Mum was cared for and supported throughout her stay. Her journey with Alzheimer's has not been easy so as a family we were very touched with everyone's kindness, patience and hard work when taking care of our Mum.
When dealing with a move to an Anchor home closer to family the team could not have done more to help us and keep Mum feeling happy and positive. Particular thanks to the manager for ensuring everything was arranged for the move and for always making time to talk through any questions we had, her efficiency and pro-active approach to all communications regarding our Mums care was greatly appreciated.

Many thanks and kindest regards to the team!

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Review from Kim M (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

When looking for a care home for mum we looked at a few, but by far Birkenhead Court stood out, for its set up, friendly and welcoming staff, extra activities and the family feel to the place. Mum is now been in for the past month and we haven't been disappointed in fact it is better, staff are absolutely brilliant. Place is well run with the residents at the heart.

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Review from N C (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience
The care is outstandingly good. All the staff are so caring and nothing is too much trouble any problems are dealt with immediately. My mother and all the residents are all so well looked after and are treated with care and dignity. The food is excellent with lovely fresh baked cakes and plenty of drinks and treats throughout the day.

The rooms are kept very clean and tidy and laundry returned promptly. We are very happy with the care provided at Birkenhead Court.

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Review from K M (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

I was so happy I chose Birkenhead Court for my mum, she has felt at home since she moved in Febuary. The staff are all lovely and nothing is to much trouble, I am also notified of any changes or doctor referals etc. straight away. As a family we always feel welcome at any time we visit, and not in the way. It has made such a difference to Mums well being.

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Review from Francis D (Husband of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience

My wife started suffering from dementia about 5 years ago and I had carers coming in 3 times a day but I could no longer cope so, reluctantly, the family took the decision to put her in Birkenhead Court last April (2024). You were recommended by a home care provider and the family GP. I am really delighted with the home where she is treated with the utmost respect and has settled in well. I can now sleep at night knowing she is in good hands. I know it's experience but worth it for my peace of mind. Thank you so much.

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Review from M J (Son of Resident) published on 18 February 2025 Submitted via Website
Overall Experience

I've been really impressed with Birkenhead Court since my mum moved there in January from another home. From the initial visit, through to actually getting her into her room on the first day, I could not have asked for any better. On the various visits I've subsequently made, all the staff seem really friendly and nothing it too much trouble to ask. The carers have even been able to get her walking from her room to the lounge area, something I would not have considered possible previously.

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Review from Lisa P (Daughter of Resident) published on 10 January 2025 Submitted via Website
Overall Experience
I can't praise this care home enough for the love and care they showed my mum during her stay. From my initial contact, when we were deciding on options for Mum's care, to the outstanding detail they showed in caring for her at her end of life, each staff member was an angel sent.
The environment, facilities, activities and nutrition/hydration are high priorities with the residents' and families' needs at the centre of all they do. Mum was the most settled and happy we had seen her for months. I was kept up to date on visits on her welfare and when her health declined, the staff were there every step of the way making sure she was cared for with dignity and love.

My dear mum passed away in November and if it wasn't for the attentive nature of the staff, working with the family to ensure her palliative stages of care were met, I have no doubt Mum's passing would not have been as peaceful. The whole family were extremely well supported and our needs were equally cared for during Mum's time at the home.

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Review from G C (Son of Resident) published on 10 January 2025 Submitted via Website
Overall Experience
My mum came into the care home, very frail and disorientated.
A couple of months on, she has gained weight, gets 24 hour support and is starting to look like "old mum" used to.
I cannot praise the staff enough for their support of the residents and standard of care provided.

Thank you for helping my mum with her dementia and recommend Birkenhead Court to any family seeking assistance.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Birkenhead Court directly for more information.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Birkenhead Court.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Birkenhead Court.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Birkenhead Court

What types of Care is Birkenhead Court registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birkenhead Court have?

There are 60 Single Rooms.

What are the Facilities & Services at Birkenhead Court?

Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Birkenhead Court to the centre of Birkenhead?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkenhead Court to verify any information. View our terms and conditions. Birkenhead Court has an Enhanced Service -more info.