
All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for permanent care, the home offers respite and trial stays.
The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.
Central to...
Care Provided by Birkenhead Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Birkenhead Court for full pricing details and T&Cs.
Contact Birkenhead Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Helen Thomas(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.
Parking
- Onsite parking is available, including disabled spaces.
Birkenhead Court Reviews (87)
Birkenhead Court has a Review Score of 9.7 (9.697) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkenhead Court has 87 reviews.
However, the people and the care that she receives at Birkenhead Court are amazing. The staff are so good with her, and I can tell that she feels very content.
It means the world to me knowing that she is being looked after so well.
Residents and always appears well cared for. The food always looks appealing - I would like to go for breakfast!
My husband has been in Birkenhead Court for 17 months. He is quite happy here he quite often wants to come home but he is always happy to please the staff and he will say he is going to stay. He really likes his room. I think he spends a lot of time in the office but the staff don't seem to mind. So overall I think he is happy here.
But putting him in Birkenhead Court has made things so much easier. Why - it's the staff. They really do care about people and my dad.
Wow what can I say our beautiful mum is in this home,the staff are so caring and listen to the residents there well looked after the home is absolutely spotless as are the residents the meals are beautiful cooked by the chef every day and my mum is eating better in the care home than she was at home we cannot vault it whatsoever and it's a friendly home the staff always do activities quiz with residents so glad we got this home for our mum who is still in there today.
Great home ,great staff,don't need to worry about my mum as I know she is respected and cared for .spotless, home from home,great meals,facilities, activities, friendly staff.mum seems so content and settled.
Our requests are always handled respectfully. We can visit anytime, and my Grandma always looks clean and presentable.
The home itself is spotless, smells clean, and the rooms are always immaculate and tidy. The beds are changed very frequently, and all of my Grandma's laundry is clean and fresh.
The management is approachable and knowledgeable, nothing is too much trouble, and we have always been able to contact them to check on my Grandma.
The biggest challenge is seeing your loved one decline, but it's slightly easier knowing she is in safe hands in a loving care home like Birkenhead Court.
Thank you all for your kindness and support to me and mum during a difficult time.
My mum was in Birkenhead Court for approx 8 months and sadly left due to changing health care needs... ALL of the staff were tremendous and I would happily recommend it as a place for your loved one. Very clean and very safe and very caring environment.
The home offers a fantastic range of activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.
The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.
All this means nothing without the superb care workers who cared for our mum for the last 10 years of her life. They are a credit to the home and their vocation, we can't praise them highly enough. Mum was treated like one of an extended family and really enjoyed her life there.
If you are looking for a care home for your loved one, look no further than Birkenhead Court.
We were recommended to look at Birkenhead Court by a good friend when Mum needed respite from dementia we were welcomed in and within a week Mum moved in. They sorted her medicines out and the change is remarkable, she is clan, tidy, calm. Making friends - enjoy the lovely food on offer. She has moved in permanently now and my dad has joined her after having seizures - a stroke and they are settling in well together. The staff have been brilliant looking after them, so kind & caring and nothing is too much trouble. Not only have they taken care of Mum & Dad but when we as a family were at a really low point they have helped to make life easier.
Our Mum stayed for 5 months before having to move to closer to family.
The manager and her team and in particular three members of staff went above and beyond to ensure our Mum was cared for and supported throughout her stay. Her journey with Alzheimer's has not been easy so as a family we were very touched with everyone's kindness, patience and hard work when taking care of our Mum.
When dealing with a move to an Anchor home closer to family the team could not have done more to help us and keep Mum feeling happy and positive. Particular thanks to the manager for ensuring everything was arranged for the move and for always making time to talk through any questions we had, her efficiency and pro-active approach to all communications regarding our Mums care was greatly appreciated.
Many thanks and kindest regards to the team!
When looking for a care home for mum we looked at a few, but by far Birkenhead Court stood out, for its set up, friendly and welcoming staff, extra activities and the family feel to the place. Mum is now been in for the past month and we haven't been disappointed in fact it is better, staff are absolutely brilliant. Place is well run with the residents at the heart.
The rooms are kept very clean and tidy and laundry returned promptly. We are very happy with the care provided at Birkenhead Court.
I was so happy I chose Birkenhead Court for my mum, she has felt at home since she moved in Febuary. The staff are all lovely and nothing is to much trouble, I am also notified of any changes or doctor referals etc. straight away. As a family we always feel welcome at any time we visit, and not in the way. It has made such a difference to Mums well being.
My wife started suffering from dementia about 5 years ago and I had carers coming in 3 times a day but I could no longer cope so, reluctantly, the family took the decision to put her in Birkenhead Court last April (2024). You were recommended by a home care provider and the family GP. I am really delighted with the home where she is treated with the utmost respect and has settled in well. I can now sleep at night knowing she is in good hands. I know it's experience but worth it for my peace of mind. Thank you so much.
I've been really impressed with Birkenhead Court since my mum moved there in January from another home. From the initial visit, through to actually getting her into her room on the first day, I could not have asked for any better. On the various visits I've subsequently made, all the staff seem really friendly and nothing it too much trouble to ask. The carers have even been able to get her walking from her room to the lounge area, something I would not have considered possible previously.
The environment, facilities, activities and nutrition/hydration are high priorities with the residents' and families' needs at the centre of all they do. Mum was the most settled and happy we had seen her for months. I was kept up to date on visits on her welfare and when her health declined, the staff were there every step of the way making sure she was cared for with dignity and love.
My dear mum passed away in November and if it wasn't for the attentive nature of the staff, working with the family to ensure her palliative stages of care were met, I have no doubt Mum's passing would not have been as peaceful. The whole family were extremely well supported and our needs were equally cared for during Mum's time at the home.
A couple of months on, she has gained weight, gets 24 hour support and is starting to look like "old mum" used to.
I cannot praise the staff enough for their support of the residents and standard of care provided.
Thank you for helping my mum with her dementia and recommend Birkenhead Court to any family seeking assistance.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Birkenhead Court directly for more information.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
There are no accreditations posted yet for Birkenhead Court.
Meet the Team (0)
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Frequently Asked Questions about Birkenhead Court
What types of Care is Birkenhead Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birkenhead Court have?
There are 60 Single Rooms.
What are the Facilities & Services at Birkenhead Court?
Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birkenhead Court to the centre of Birkenhead?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkenhead Court to verify any information. View our terms and conditions. Birkenhead Court has an Enhanced Service -more info.