
All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for permanent care, the home offers respite and trial stays.
The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.
Central to...
Care Provided by Birkenhead Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Birkenhead Court for full pricing details and T&Cs.
Contact Birkenhead Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Helen Thomas(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.
Parking
- Onsite parking is available, including disabled spaces.
Birkenhead Court Reviews (87)
Birkenhead Court has a Review Score of 9.7 (9.697) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkenhead Court has 87 reviews.
We reviewed several homes before we chose Birkenhead Court, as the overall package was far superior to the others. Since my mother has been at the home, the staff looking after her have been excellent, especially when she fell over and injured herself. The care she received was second to none. The home itself is always clean. The food is always excellent and varied. I would recommend the home to everyone. Now my mother has settled in, she is happy, has her own room, and we as a family are impressed with the service.
From the first time we looked around and every day since we as a family have been made to feel welcome and part of his care. I feel that staff genuinely care about the residents and get to know them.
Dad spends a lot of his time in the lovely garden and has already been on a few outings.
I would highly recommend Birkenhead Court to anyone looking for residential care of a person with dementia.
I found the home to be the perfect place for my mum. She was well looked after and cared for. The staff were always courteous and friendly and professional, as were the management team. My mum was happy there. I can't thank all of them enough for how well they looked after my mum. The home was always clean and well looked after.
On the day that my mum arrived at Birkenhead Court Care Home, our family were made welcome by all the staff and management. During her time there, Mum enjoyed the vast array of daily activities, entertainment and outings. There was always something to look forward to and a very happy, loving atmosphere was felt at each visit. There was excellent communication/updates from staff to family. My mum has now passed away, my family and I will be forever grateful for the love and care from all staff.
Over the past two years, with all of my visits unannounced, I have always been pleased with the care and attention received by my mother. And she continues to be happy, content and settled. Long may it continue and thank you.
Since moving here full-time, Mum has been treated with dignity and respect. All staff are trained in dementia and it's so good to see the same faces every day. All staff are friendly, kind and respectful and show so much kindness and compassion to the residents, it really is refreshing. We have experienced so many carers in previous care homes, extra care housing and independent living where carers were in the wrong job and others who really didn't have a clue about dementia. I feel like I now have my life back and can concentrate on my children again knowing Mum is content and happy here.
The care that Mum received at Birkenhead Court showed through the staffs kindness and caring. She was not always easy to deal with, yet staff handled her feistiness with patience and calm. So I am grateful that Mum could end her days being looked after so compassionately.
When we moved Mum to Birkenhead Court, we were immediately impressed. From the manager, the office staff the handyman, to the care staff, everyone was friendly, professional and caring. Despite Mum being quite challenging at times, she was always well cared for and her needs were met with kindness and compassion. The staff were flexible and thoughtful, letting Mum have the freedom to choose what she wanted to do. They interacted so well with all the residents, putting on a wide range of appropriate activities to engage and stimulate them, from art to quizzes to reminiscing sessions. As Mum's health deteriorated, everyone at the home showed nothing but kindness to her and the family who sat with her over her final days. We were so grateful for the end-of-life support that Mum and family received from the staff, it was exemplary.
The care my mother received in her final days was caring and compassionate, both to her and to us relatives. I would recommend this home to anyone looking for a caring environment for a relative.
Excellent care, couldn't praise any higher. Dad was comfortable and made very welcome. Meals are extremely good. The staff are very helpful and sociable, Dad settled in without any problem.
We, as a family, were very reluctant to put our mum into a home; she had always been a very independent woman, extremely fit and able. Mum went into a room overlooking the lovely garden, and we put several of her ornaments there, so it was like home-from-home. She settled really well, which surprised us all. The staff couldn't be more caring, checking whether Mum needed anything or wanted a cup of tea. They even noticed that Mum was trying to talk to residents and not getting a response, so they moved Mum to a unit where they were more talkative, and Mum settled really well. When Mum had to go into hospital and sadly nothing could be done, Birkenhead Court took Mum back and gave her end-of-life care, where they looked after Mum brilliantly, and the three of us made sure we were fed and watered. The management and staff at this care home have been amazing, and we are so grateful for all the care and love that you gave to our lovely mum.
We tried so hard to care for mum at home and it was a difficult decision to place her into residential care. However, we needn't have worried, the staff were all so caring and interested in mum and us as a family from day 1. She had a lovely room that we filled with things from home and she could look out onto the well-kept garden from her room. Mum had constant care and company and far from hating it, she actually thrived in the short time she was there. Mum had to go into hospital and when she only needed palliative care Birkenhead court agreed to look after her in her final days. They were so kind and caring, not only to mum, but to the whole family and we were able to visit as often and for as long as we were able. We will always be grateful for the kindness and care they showed to us all.
We couldn’t be happier. Thank you.
Birkenhead Court staff have been kind, loving, supportive and respectful in their care of mum. I would encourage anyone looking for a caring place for their loved ones to seriously consider Birkenhead Court as a trustworthy home for them.
As I live some 3 hours drive away from the home, I was not available to visit as often as I would have liked. However, the superb care and the constant communication I received put my mind totally at ease. A great pressure was removed from me as I knew confidently that my mother was in safe hands and this has been shown as she did not die of COVID and there is no COVID in the home. This, I feel is one of the greatest accolades that proves what a well run, welcoming, caring and responsible home Birkenhead Court is.
I would highly recommend it to anyone.
I was very anxious about leaving my Dad for a week's care in Birkenhead Court. I had nothing to worry about. All staff was so courteous, kind and caring and I know my Father would have got up numerous times in the night, looking for my Mother. The staff reassured him everything would be ok and he settled very well. I would thoroughly recommend Birkenhead Court and will place Dad in there again.
The rooms are lovely and the staff are excellent, friendly and approachable.
The food is prepared on site and is lovely.
There is tremendous interaction between the residents and the staff with memory games.
Mum was taken to Blackpool to see the lights and have a fish supper and at Christmas, I lost count of how many Christmas Parties mum went too.
There is a wonderful hairdressing and beauty service available.
Birkenhead Court was a God send to the family at a time when we had looked at so many and we were fearful because we never believed we would find anywhere like Birkenhead Court.
Staff were excellent, friendly and caring. Mum was well looked after when she was being difficult. She was treated with dignity and love in her final days. I couldn't have asked for better people to look after her.
I would definitely recommend this home as the staff provide a stimulating, dignified and lovely home atmosphere. They could not have provided more during Mum's last few days and as a family we have no problems in recommending Birkenhead Court to anyone looking for a place to have for their loved ones.
As the husband of a resident, 3 years 7 months, I have found Birkenhead Court to be perfect for my wife. My only observation is the laundry service which I feel could be improved.
Thank you for taking the time to review Birkenhead Court and we are pleased that you would be extremely likely to recommend our care home. I would like to arrange a meeting to discuss your concerns regarding our laundry.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Birkenhead Court directly for more information.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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