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Birkenhead Court

Challis Street, Bidston, Birkenhead, Merseyside CH41 7DH
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All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)
Birkenhead Court, Birkenhead
I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)
Birkenhead Court, Birkenhead
I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)
Birkenhead Court, Birkenhead

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for permanent care, the home offers respite and trial stays.

The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.

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Care Provided by Birkenhead Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,215From £1,215
Residential Dementia CareFrom £1,215From £1,215

Fees can vary depending on care needs and other factors. Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Birkenhead Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Helen Thomas(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.

Parking

  • Onsite parking is available, including disabled spaces.

Birkenhead Court Reviews (87)

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9.7

Birkenhead Court has a Review Score of 9.7 (9.697) out of 10, based on 27 reviews in the last 2 years. Over all time Birkenhead Court has 87 reviews.

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Review from Christine M (Daughter of Resident) published on 6 March 2019 Submitted via Website
Overall Experience

On behalf of all members of my family, I would like to thank every single person who works at Birkenhead Court for all there kindness shown to our mother who resided here for a short time until her end of life. As a family, we can highly recommend anyone to use this home for their loved ones who need the best of care. You only have to read the report which gives an outstanding review which can be quite rare to achieve. All of the management and carers cannot do enough for you, nothing is to much trouble at any time of the day/night. The extensive food menu is freshly cooked and delicious and wholesome, plenty of activities always something happening. The resident's rooms are beautiful. Above all, every resident you ask will tell you they love being there. That is testament itself. This lovely care home really does have staff that really do care and go the extra mile to please. Thanks again for a very caring care home.

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Review from Angela P (Wife of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

I could not rate the care at Birkenhead Court more highly. Exceptional staff at all levels from management to housekeeping. They genuinely care about the people they look after. The carers took the time to read about my husband's life about which I had been asked to write so that they could interact with him more meaningfully. They welcomed me by name and knew who I had come to visit. My husband was fortunate enough to be able to stay there until the end of his life. The care continued to be exceptional and his family too were also looked after at this difficult time when they came to sit with him.

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Review from Alan B (Husband of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

The staff in the care home are amazing. I could not have made a better choice for my wife from the minute you walk through the door of the home you are made so welcome. The staff seem to be one happy family.

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Review from William H (Husband of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience

I love coming to Birkenhead Court. It is a happy care home. The staff are all so nice.

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Review from Duncan C (Son of Resident) published on 4 April 2018 Submitted via Website
Overall Experience

Fantastic care, the staff are so welcoming and helpful. I would recommend this home to anyone who needs their parents or family members looking after. My mother loves it here and I love the way she is looked after as if she is part of a big family there. Everybody working is so understanding of both my mothers needs and of the family's needs, wonderful place I would give it 10/10.

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Review from Lindsay M (Daughter of Resident) published on 5 March 2018 Submitted via Website
Overall Experience

Excellent staff, they treat Mum like a family member. The residents are given a voice to decide what to do by way of a resident/relatives meeting. When I leave her after a visit, I know she is safe and being well looked after.

Nothing is too much trouble for the staff, Mum associates the staff and other residents as a part of her own family.

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Review from Roy T (Brother of Resident) published on 6 February 2018 Submitted via Website
Overall Experience

Overall the standard is very high, my brother is being very well looked after. Facilities are above normal standards to other locations I have visited.

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Review from Pat G (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card
Overall Experience

I was very apprehensive about putting my father into care but was put at ease with the help of the manager and staff. Nothing has been too much trouble and he is settling in nicely. Staff are very friendly and treat everyone with friendliness and patience.

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Review from W H (Husband of Resident) published on 6 December 2017 Submitted via Postal Card
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Found all of the staff to be very helpful, security is very good and meals are excellent.

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Review from G T (Wife of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

My husband has had 2 x2 weeks respite care at Birkenhead Court and he has been very happy and well cared for both times. The staff and management are very friendly and helpful and nothing is too much trouble. The standard of cleanliness is very good and there are plenty of activities to do if you so wish. Knowing he is happy to go back for more respite willingly shows he is happy and I shall have no hesitation in doing so for respite or long-term and have recommended it to other carers I know.

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Review from Anthony P (Son of Resident) published on 18 October 2017 Submitted via Postal Card
Overall Experience

My sister and I were very happy that our mother was able to get a place at Birkenhead Court after a period in hospital. Birkenhead Court was so much nicer than other care home facilities that we looked at. A pleasant, modern, purpose-built unit with a well-kept garden, well-appointed rooms with easy access (no stairs or steps). Smart and efficient management, pleasant and caring staff. Plenty of activities and services in-house (hair care, chiropody etc) also a quiet lounge for those who did not wish to participate in group activities. We couldn't really have expected our mother to have been better cared for in the declining last three years of her life.

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Review from Keith L (Son of Resident) published on 3 October 2017 Submitted via Postal Card
Overall Experience

I am pleased with the care that my mother receives also with the activities and days out and the all-round general caring. All staff are welcoming and provide a first class service, I would indeed recommend Birkenhead Court to any prospective future customers.

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Review from D P (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card
Overall Experience
The care my mum receives at Birkenhead Court is fantastic. Her every need is catered for quickly and promptly. All the staff show genuine care for my mum, they are very tactile which is something my mum loves it makes her feel safe and secure.
Mum is always clean and well fed, nothing she needs is any trouble. I can visit at any time and always made to feel welcome. The managers at Birkenhead Court are always available and always listen to my views.

I can only describe management and staff as truly dedicated.

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Review from Jillian S (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card
Overall Experience
I'm very pleased to say that my mother's care in this home is second to none.
She is very well looked after.
There's always some kind of activity going on eg singing, dancing, bingo, visits to the theatre etc.
All staff are very pleasant and caring.
Food is of a very good standard.

Cleaning excellent.

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Review from R C (Husband of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience
My family and I are delighted we chose Birkenhead Court for my wife's care and are very satisfied with the way in which she is being treated. She has Alzheimers and suffers many changes of mood including occasional bouts of violence. The staff are always compassionate and treat her with TLC when this happens. They tell me not to worry about them as this is part of their job, which they all seem to love.
Friends who have visited have also remarked in the excellent facilities, the food and general overall appearance.

I have every confidence in leaving my wife in their care.

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Review from S W (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card
Overall Experience

This is a well-run care home, where all the staff care about the residents, family are welcomed at all times and actively encouraged to discuss the needs of their family member. Standard of cleanliness and food is excellent and the care mum receives gives us reassurance that she is safe and well cared for.

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Review from Christina F (Daughter of Resident) published on 29 March 2017 Submitted via Website
Overall Experience

Despite the use of protocols and procedures, the care team responded to my Mum's and her family's needs with compassion, care, understanding and indeed love. They respected our need to spend time with our Mum at the end of her life but were always there when needed, even when we didn't realise that we needed them. They worked as a team, all of the time and got it absolutely right. In these days of litigation and complaints it was so reassuring to experience the use of sensitive common sense, they got it right for my Mum and her family. Thank you

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Review from Olive H (Resident / Service User) published on 6 January 2017 Submitted via Postal Card
Overall Experience

The stars are shining brightly tonight, one especially is shining over Birkenhead Court. Simply the best there is. Your heart could not wish for more, only to know I made the right move. Forever grateful.

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Review from L H (Daughter of Resident) published on 6 December 2016 Submitted via Postal Card
Overall Experience

My parents were cared for at Birkenhead Court over a four-year period. During my visits I was always impressed with the care and compassion the staff showed to my parents and other residents. The staff were friendly, approachable and above all really did care. The staff were also thoughtful about the relatives and always made them feel welcome. I would be more than happy to recommend Birkenhead Court to anyone looking for a residential home on the Wirral.

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Review from N J (Daughter of Resident) published on 19 October 2016 Submitted via Postal Card
Overall Experience

The care given to my mum for her end of life care was excellent and myself and family cannot thank the staff enough for all they did for my mum and us, her family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Birkenhead Court directly for more information.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Birkenhead Court.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Birkenhead Court.

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