Birkenhead Court

Challis Street, Bidston, Birkenhead CH41 7DH
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9.7 78 Reviews
  • Birkenhead Court, Birkenhead
Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment.

The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.

Central to life at Birkenhead Court is the varied range of stimulating activities and events both within the home and out in the local community. The care provided is tailored to each individual to meet their needs and enhance the quality of life.

Every resident has their own, detailed care plan which is put together by the care team in conjunction with residents and their loved ones to ensure individual needs are met. Staff receive ongoing dementia training so that they deliver the best care possible.

Anchor is one of the country’s largest providers of housing and cares for people over 55 years of age on a not-for-profit basis.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1165
  • Self-Funded Residential Dementia Care: from £1165
  • RESPITE Self-Funded Residential Care: from £1165
  • RESPITE Self-Funded Residential Dementia Care: from £1165

Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Birkenhead Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Helen Thomas (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Birkenhead Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.

Parking

  • Onsite parking is available, including disabled spaces.

Birkenhead Court Reviews (78)

9.7

Birkenhead Court has a Review Score of 9.7 (9.709) out of 10, based on 32 reviews in the last 2 years.
Over all time Birkenhead Court has 78 reviews.

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Review from G T (Wife of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has had 2 x2 weeks respite care at Birkenhead Court and he has been very happy and well cared for both times. The staff and management are very friendly and helpful and nothing is too much trouble. The standard of cleanliness is very good and there are plenty of activities to do if you so
wish. Knowing he is happy to go back for more respite willingly shows he is happy and I shall have no hesitation in doing so for respite or long-term and have recommended it to other carers I know.
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Review from Anthony P (Son of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister and I were very happy that our mother was able to get a place at Birkenhead Court after a period in hospital. Birkenhead Court was so much nicer than other care home facilities that we looked at. A pleasant, modern, purpose-built unit with a well-kept garden, well-appointed rooms with easy
access (no stairs or steps). Smart and efficient management, pleasant and caring staff. Plenty of activities and services in-house (hair care, chiropody etc) also a quiet lounge for those who did not wish to participate in group activities. We couldn't really have expected our mother to have been better cared for in the declining last three years of her life.
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Review from Keith L (Son of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the care that my mother receives also with the activities and days out and the all-round general caring. All staff are welcoming and provide a first class service, I would indeed recommend Birkenhead Court to any prospective future customers.
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Review from D P (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum receives at Birkenhead Court is fantastic. Her every need is catered for quickly and promptly. All the staff show genuine care for my mum, they are very tactile which is something my mum loves it makes her feel safe and secure.
Mum is always clean and well fed, nothing she needs is
any trouble. I can visit at any time and always made to feel welcome. The managers at Birkenhead Court are always available and always listen to my views.
I can only describe management and staff as truly dedicated.
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Review from Jillian S (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased to say that my mother's care in this home is second to none.
She is very well looked after.
There's always some kind of activity going on eg singing, dancing, bingo, visits to the theatre etc.
All staff are very pleasant and caring.
Food is of a very good standard.
Cleaning excellent.
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Review from R C (Husband of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are delighted we chose Birkenhead Court for my wife's care and are very satisfied with the way in which she is being treated. She has Alzheimers and suffers many changes of mood including occasional bouts of violence. The staff are always compassionate and treat her with TLC when this
happens. They tell me not to worry about them as this is part of their job, which they all seem to love.
Friends who have visited have also remarked in the excellent facilities, the food and general overall appearance.
I have every confidence in leaving my wife in their care.
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Review from S W (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a well-run care home, where all the staff care about the residents, family are welcomed at all times and actively encouraged to discuss the needs of their family member. Standard of cleanliness and food is excellent and the care mum receives gives us reassurance that she is safe and well cared
for.
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Review from Christina F (Daughter of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Despite the use of protocols and procedures, the care team responded to my Mum's and her family's needs with compassion, care, understanding and indeed love. They respected our need to spend time with our Mum at the end of her life but were always there when needed, even when we didn't realise that
we needed them. They worked as a team, all of the time and got it absolutely right. In these days of litigation and complaints it was so reassuring to experience the use of sensitive common sense, they got it right for my Mum and her family. Thank you
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Review from Olive H (Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The stars are shining brightly tonight, one especially is shining over Birkenhead Court. Simply the best there is. Your heart could not wish for more, only to know I made the right move. Forever grateful.
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Review from L H (Daughter of Resident) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were cared for at Birkenhead Court over a four-year period. During my visits I was always impressed with the care and compassion the staff showed to my parents and other residents. The staff were friendly, approachable and above all really did care. The staff were also thoughtful about the
relatives and always made them feel welcome. I would be more than happy to recommend Birkenhead Court to anyone looking for a residential home on the Wirral.
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Review from N J (Daughter of Resident) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mum for her end of life care was excellent and myself and family cannot thank the staff enough for all they did for my mum and us, her family.
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Review from Vivienne W (Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I viewed 3 local sites of the Anchor Groups - and this site amongst other care companies, I feel I made the perfect choice. I have died and gone to heaven.
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Review from Jackie G (Daughter of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum moved into Birkenhead Court she has gained weight, so is more stable on her feet, and she is doing really well. She's happy and I know she is safe and is being well cared for. All the staff are lovely with the residents and mum always looks clean and well dressed. There is always something
going on at the home be it singers or entertainers and mum has a better social life me. They go our on trips which mum enjoys. I can't speak highly enough of the care mum is receiving, from the staff at Birkenhead Court and we are so grateful.
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Review from Linda P (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They provided love and care to my mum and support to me. Her mental health declined rapidly once she was moved from home into care and it quickly became apparent that her needs could only be met by a more suitable environment. Her stay was therefore for 5 months. However they continued to do their very
best to cope with the additional challenges and extra work this generated until the move was able to be arranged.
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Review from June L (Daughter-in-law of Resident) published on 14 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Birkenhead Court Care Home, our mum is far more relaxed and not as anxious. Staff treat her with dignity and always on hand to help with any queries family may have. She takes part in all the organised events the care home provide, which she enjoys enormously. The staff all know her
and her appearance is always well presented and cared for. Management team and all staff are excellent, cannot fault them. It has been a big relief to find a care home so committed in making our mum a happy relaxed person.
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Review from Ernest F (Son of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having reviewed most local care homes for my mother I can honestly day that Birkenhead Court and their great staff are head and shoulders above any competition - Birkenhead Court should be the standard to which all care homes should be measured. I cannot thank the staff enough. My mother was happy well
cared for and safe. if you need a care home look no further.
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Review from Chris P (Son of Resident) published on 7 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was only in Birkenhead Court for just over 4 weeks (respite care during a time of horrible upheaval with Mum having a broken hip and then being diagnosed with MND), but he grew to like the place and didn't really want to leave. They looked after him very well, even arranging for him to visit Mum
in hospital. I have no hesitation in recommending it.
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Review from Peter A (Son of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all for your love and kindness in looking after my mum whilst she has been at Birkenhead Court. We really appreciate all you have done to keep her comfortable and content.
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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Birkenhead Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.709 for Birkenhead Court is calculated as follows: ( (297 Excellents x 5) + (67 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 381 Ratings = 4.709
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkenhead Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 15 Sep 2025

We currently have on vacancy for care. Please contact Birkenhead Court directly for more details.

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Awards / Recognitions (12)

Meet the Team (0)

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