
All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

All the staff at Birkenhead Court were kind, compassionate and understanding.L D(Daughter of Resident/Service User)

I would happily recommend it as a place for your loved one.P E(Son of Resident/Service User)

I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional careGary H(Son of Resident/Service User)

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. As well as welcoming residents for permanent care, the home offers respite and trial stays.
The home has a sweet shop, cinema room and indoor garden area for the benefit of residents. The Jag's Head pub is purpose-built and located in the secure garden for residents to enjoy.
Central to...
Care Provided by Birkenhead Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Birkenhead Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Birkenhead Court for full pricing details and T&Cs.
Contact Birkenhead Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Helen Thomas(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at Birkenhead Court as an integral part of day-to-day life.
Parking
- Onsite parking is available, including disabled spaces.
Birkenhead Court Reviews (87)
Birkenhead Court has a Review Score of 9.7 (9.697) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkenhead Court has 87 reviews.
On behalf of all members of my family, I would like to thank every single person who works at Birkenhead Court for all there kindness shown to our mother who resided here for a short time until her end of life. As a family, we can highly recommend anyone to use this home for their loved ones who need the best of care. You only have to read the report which gives an outstanding review which can be quite rare to achieve. All of the management and carers cannot do enough for you, nothing is to much trouble at any time of the day/night. The extensive food menu is freshly cooked and delicious and wholesome, plenty of activities always something happening. The resident's rooms are beautiful. Above all, every resident you ask will tell you they love being there. That is testament itself. This lovely care home really does have staff that really do care and go the extra mile to please. Thanks again for a very caring care home.
I could not rate the care at Birkenhead Court more highly. Exceptional staff at all levels from management to housekeeping. They genuinely care about the people they look after. The carers took the time to read about my husband's life about which I had been asked to write so that they could interact with him more meaningfully. They welcomed me by name and knew who I had come to visit. My husband was fortunate enough to be able to stay there until the end of his life. The care continued to be exceptional and his family too were also looked after at this difficult time when they came to sit with him.
The staff in the care home are amazing. I could not have made a better choice for my wife from the minute you walk through the door of the home you are made so welcome. The staff seem to be one happy family.
I love coming to Birkenhead Court. It is a happy care home. The staff are all so nice.
Fantastic care, the staff are so welcoming and helpful. I would recommend this home to anyone who needs their parents or family members looking after. My mother loves it here and I love the way she is looked after as if she is part of a big family there. Everybody working is so understanding of both my mothers needs and of the family's needs, wonderful place I would give it 10/10.
Excellent staff, they treat Mum like a family member. The residents are given a voice to decide what to do by way of a resident/relatives meeting. When I leave her after a visit, I know she is safe and being well looked after.
Nothing is too much trouble for the staff, Mum associates the staff and other residents as a part of her own family.
Overall the standard is very high, my brother is being very well looked after. Facilities are above normal standards to other locations I have visited.
I was very apprehensive about putting my father into care but was put at ease with the help of the manager and staff. Nothing has been too much trouble and he is settling in nicely. Staff are very friendly and treat everyone with friendliness and patience.
Found all of the staff to be very helpful, security is very good and meals are excellent.
My husband has had 2 x2 weeks respite care at Birkenhead Court and he has been very happy and well cared for both times. The staff and management are very friendly and helpful and nothing is too much trouble. The standard of cleanliness is very good and there are plenty of activities to do if you so wish. Knowing he is happy to go back for more respite willingly shows he is happy and I shall have no hesitation in doing so for respite or long-term and have recommended it to other carers I know.
My sister and I were very happy that our mother was able to get a place at Birkenhead Court after a period in hospital. Birkenhead Court was so much nicer than other care home facilities that we looked at. A pleasant, modern, purpose-built unit with a well-kept garden, well-appointed rooms with easy access (no stairs or steps). Smart and efficient management, pleasant and caring staff. Plenty of activities and services in-house (hair care, chiropody etc) also a quiet lounge for those who did not wish to participate in group activities. We couldn't really have expected our mother to have been better cared for in the declining last three years of her life.
I am pleased with the care that my mother receives also with the activities and days out and the all-round general caring. All staff are welcoming and provide a first class service, I would indeed recommend Birkenhead Court to any prospective future customers.
Mum is always clean and well fed, nothing she needs is any trouble. I can visit at any time and always made to feel welcome. The managers at Birkenhead Court are always available and always listen to my views.
I can only describe management and staff as truly dedicated.
She is very well looked after.
There's always some kind of activity going on eg singing, dancing, bingo, visits to the theatre etc.
All staff are very pleasant and caring.
Food is of a very good standard.
Cleaning excellent.
Friends who have visited have also remarked in the excellent facilities, the food and general overall appearance.
I have every confidence in leaving my wife in their care.
This is a well-run care home, where all the staff care about the residents, family are welcomed at all times and actively encouraged to discuss the needs of their family member. Standard of cleanliness and food is excellent and the care mum receives gives us reassurance that she is safe and well cared for.
Despite the use of protocols and procedures, the care team responded to my Mum's and her family's needs with compassion, care, understanding and indeed love. They respected our need to spend time with our Mum at the end of her life but were always there when needed, even when we didn't realise that we needed them. They worked as a team, all of the time and got it absolutely right. In these days of litigation and complaints it was so reassuring to experience the use of sensitive common sense, they got it right for my Mum and her family. Thank you
The stars are shining brightly tonight, one especially is shining over Birkenhead Court. Simply the best there is. Your heart could not wish for more, only to know I made the right move. Forever grateful.
My parents were cared for at Birkenhead Court over a four-year period. During my visits I was always impressed with the care and compassion the staff showed to my parents and other residents. The staff were friendly, approachable and above all really did care. The staff were also thoughtful about the relatives and always made them feel welcome. I would be more than happy to recommend Birkenhead Court to anyone looking for a residential home on the Wirral.
The care given to my mum for her end of life care was excellent and myself and family cannot thank the staff enough for all they did for my mum and us, her family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Birkenhead Court directly for more information.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Meet the Team (0)
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