Submit a Review for Sylvan House EMI Residential Home
2/4 Moss Grove, Prenton, Birkenhead, CH42 9LD
View Full Details of Sylvan House EMI Residential HomeLatest Reviews for Sylvan House EMI Residential Home
07 August 2025
I can honestly say that the care my loved one received at Sylvan House was wonderful. The staff are caring above and beyond, they are nothing short of angels. Not only do they care for the residents but they care for their families too. It's the little extra touches that mean the most and has made our experience as a family a lot easier to manager. They genuinely do care and as a family that is all you can ask for.
09 June 2025
Like the staff, understanding. Caring and everything is done for me.
09 June 2025
Comfortable. Safe. Nice Staff. Understanding.
03 June 2025
Like it here, comfortable.
03 June 2025
Happy comfortable. Safe
28 June 2023
My and Mum's experience has been one of kindness, understanding, listening, and really going all they can to respect my mum's personality. I know that all aspects of my mum's care are carried out with the utmost dignity, and she is always laughing or moaning, and that's my mum.
27 January 2023
My aunt went to Sylvan House after I found she could not cope at home on her own. She loves being there, and the staff keep me updated on how she is doing. I live over an hour away and work full-time, so it's hard to see my aunt often, but I never worry about her, as the staff are amazing, and when I do see her, she looks great and very happy.
28 June 2021
I am very happy with the care my mum receives at Sylvan House, the staff are caring lovely people, they are friendly and approachable, they have also done brilliantly looking after the residents and haven’t had any Covid in the home.
29 March 2019
I am very happy here now but there was a time when I was unhappy due to a member of staff but this issue has been resolved and management let them go. I find it hard to sleep as my bed is uncomfortable.
Latest Reviews for Sylvan House EMI Residential Home
07 August 2025
I can honestly say that the care my loved one received at Sylvan House was wonderful. The staff are caring above and beyond, they are nothing short of angels. Not only do they care for the residents but they care for their families too. It's the little extra touches that mean the most and has made our experience as a family a lot easier to manager. They genuinely do care and as a family that is all you can ask for.
09 June 2025
Like the staff, understanding. Caring and everything is done for me.
09 June 2025
Comfortable. Safe. Nice Staff. Understanding.
03 June 2025
Like it here, comfortable.
03 June 2025
Happy comfortable. Safe
28 June 2023
My and Mum's experience has been one of kindness, understanding, listening, and really going all they can to respect my mum's personality. I know that all aspects of my mum's care are carried out with the utmost dignity, and she is always laughing or moaning, and that's my mum.
27 January 2023
My aunt went to Sylvan House after I found she could not cope at home on her own. She loves being there, and the staff keep me updated on how she is doing. I live over an hour away and work full-time, so it's hard to see my aunt often, but I never worry about her, as the staff are amazing, and when I do see her, she looks great and very happy.
28 June 2021
I am very happy with the care my mum receives at Sylvan House, the staff are caring lovely people, they are friendly and approachable, they have also done brilliantly looking after the residents and haven’t had any Covid in the home.
29 March 2019
I am very happy here now but there was a time when I was unhappy due to a member of staff but this issue has been resolved and management let them go. I find it hard to sleep as my bed is uncomfortable.