Submit a Review for Barchester Crabwall Hall Care Home
Parkgate Road, Mollington, Chester, CH1 6NE
View full details of Barchester Crabwall Hall Care HomeLatest Reviews for Barchester Crabwall Hall Care Home
23 December 2025
Dad died & mum simply wasn't coping! She wasn't eating, washing herself/ clothes/bed. Not meeting people. Wouldn't turn the heating on- simply existed on cigarettes & wine. She fell & didn't tell us, so I found her with a very swollen ankle. That was the lead up to the moving in @ Crabwall. The
hospital - broken ankle & now dementia- Said she would need support. So initially it was for 6weeks. It took a few weeks to settle in- she kept her bags packed. She has truly settled in. It was the staff's friendliness that made us choose it, it's warm, cosy & home from home. We're delighted.
16 December 2025
My mother has been there since May 2023. The care is excellent and I am very confident that she is well looked after. In fact, she is so well looked after that when she first arrived, she was very poorly and had lost a lot of weight and since then she gained her healthy weight back. The staff
regularly give updates on her health and well-being and ensure that she is involved the wide range of social activities.The staff are very caring and it is a very happy home.
I am so pleased with the home that I have and would continue to recommend Crabwall Hall as an excellent place to look after someone.
26 August 2025
Crabwall is very well maintained and spotlessly clean place, it also has a very homely feel.
All of the staff appear to work very well together as a team and I consider the care to be exceptional, they genuinely appear to care for the residents as if they are all part of a family.
Mum has been at
Crabwall now for 6 years, I am so glad that we choose this home for Mum.
26 August 2025
My mum has been in Crabwall Hall Residential Care Home for 7 years.
In all the time thet my Mum has been in Crabwall Hall care home I have always thought the staff care about her. The staff are kind to her, they are friendly and understanding despite her failing memory.
There are always things
going on in the home run by the excelent activities team.
The home is clean and well maintained providing a pleasant environment for the residents. The gardens are particularly pleasant and Mum loves to sit them on sunny days. The dining room and food are excellent having the atmosphere of a pleasant restaurant.
I am not sure that Mum could be better looked after.
12 August 2025
All the staff were focused on keeping us well and hap
09 June 2025
I went to look around for respite care for my 86 year old dad.
The staff were all extremely friendly - the general feeling in the home was warm, caring & friendly and the meals being given looked fantastic. The rooms had a home from home feeling and the grounds & gardens were lovely.
09 April 2025
My father regularly uses Crabwall Hall for respite to enable me to go on short breaks. I really appreciate the professional, courteous communication I have with all the members of staff with whom I come into contact. Dad is always very well cared for when he stays and speaks fondly of his time there
when he is back home. It is so important for me to be able to relax when I am away for a break. I know he is well cared for and if there happened to be any problem it would be dealt with.
21 February 2025
My Mum came to Crabwall Hall for respite care on the 4th February 2025. The staff led by the manager have all been amazing from the initial contact, to arranging the respite, being flexible with us and on the day of arrival itself. I can't praise them highly enough! The home is wonderful and of a
very high standard and although Mum took a little while to settle in, I'm sure she will very soon!
26 September 2024
My mother stayed for two weeks respite care. This was a difficult time for her. The staff were very kind, cheerful and helpful and made her stay as comfortable as possible. In particular, the manager made every effort to accommodate our mother's wishes and was flexible and positive. This flowed down
to all her team. Thank you.
28 August 2024
Mum has just had a two-week stay at Crabwall Hall; she settled in very well and enjoyed sitting outside in the garden and the afternoon activities in the lounge.
All the staff were very friendly and caring. If Mum needed a little holiday again, I would be happy for her to stay again.
06 August 2024
We have taken our mum to Barchester Crabwall Hall Care Home for a couple of weeks respite care following a spell in hospital with pneumonia and subsequent breathing difficulties. Every single member of staff has been kind and caring and very patient towards her, even when she has been behaving in a
difficult manner! We could not have wished for more. Everyone who has visited her there has been extremely impressed with the facilities and the care provided. If she needs any further nursing care or respite care in the future, we will definitely be requesting a place at Crabwall.
14 June 2024
I, as usual, was treated in a friendly way as possible. My name was remembered by most staff which surprised me.
I found the lack of clothe pegs in my room annoying. I found the fee expensive.
23 May 2024
My brother has been living in Crabwall Hall for 3 years now. Since living there he is noticeably happier and in a better place mentally than living at home alone. All the staff are so caring, patient and welcoming to residents and family alike and happy to chat about any concerns which might occur.
My brother tells everyone, “ Living at Crabwall is like living in a hotel”. It has been a lifeline for him and for me as his only family member.
20 May 2024
We are extremely happy with the care provided to our aunt. She has dementia and the staff are wonderful at helping her to join in the wide range of activities each day. Her general welfare, safety and happiness are important to us and we feel Barchester Crabwall Hall Care Home achieves a great
balance for her. Staff are always welcoming and approachable.
20 May 2024
Mum is very happy here. She really likes the carers and they like her. It is top-quality care but it is expensive compared to other facilities. The location and gardens are first-class. Mum's care and happiness are most important.
20 May 2024
My mother was welcomed to Barchester Crabwall Hall Care Home on discharge from hospital. She stayed for two and a half weeks prior to transferring to alternative, independent accommodation.
All staff were extremely friendly, helpful and informative.
When required, my mother will stay again or
visit for tea.
17 May 2024
All staff go above and beyond, very approachable. I do feel the dynamics of the residents have changed and there are a lot with low-level dementia. This has impacted on my relative as she can't have the same companionship as when she first arrived. The activities are geared to the dementia residents
which does not always suit my relative.
15 May 2024
My mum has thrived here. They've encouraged her to participate in activities she enjoys, whether it's a lively game of bingo or a relaxing session of quizzing. They've also been fantastic in helping her manage her medication and daily needs. Most importantly, they've created a sense of community and
belonging for her. She's made new friends and seems genuinely happy, which is all I could ever ask for.
If you're looking for a care home that offers exceptional care in a warm and welcoming environment, look no further than here. They've truly become a second home for my mum and I can't recommend them highly enough.
15 May 2024
Barchester Crabwall Hall Care Home is a very good care home. Residents are well cared for and staff are responsive to their needs. Family are welcome to visit at any time and queries are dealt with quickly. We have always been kept well-informed if there are any medical concerns. The home is
well-maintained and very clean. All staff treat the residents with dignity. The on-site catering allows for any dietary requirements to be met. Each day, there are a variety of activities, from quizzes to cafe visits to invited singers and much more. Family are welcome to join in any activity. Staff are very caring and treat the residents as individuals.
07 May 2024
Crabwall has the kindest, most compassionate and supportive staff. They are always available, know my dad’s background and likes and dislikes and go above and beyond with their care for him. I love them all!
Latest Reviews for Barchester Crabwall Hall Care Home
23 December 2025
Dad died & mum simply wasn't coping! She wasn't eating, washing herself/ clothes/bed. Not meeting people. Wouldn't turn the heating on- simply existed on cigarettes & wine. She fell & didn't tell us, so I found her with a very swollen ankle. That was the lead up to the moving in @ Crabwall. The
hospital - broken ankle & now dementia- Said she would need support. So initially it was for 6weeks. It took a few weeks to settle in- she kept her bags packed. She has truly settled in. It was the staff's friendliness that made us choose it, it's warm, cosy & home from home. We're delighted.
16 December 2025
My mother has been there since May 2023. The care is excellent and I am very confident that she is well looked after. In fact, she is so well looked after that when she first arrived, she was very poorly and had lost a lot of weight and since then she gained her healthy weight back. The staff
regularly give updates on her health and well-being and ensure that she is involved the wide range of social activities.The staff are very caring and it is a very happy home.
I am so pleased with the home that I have and would continue to recommend Crabwall Hall as an excellent place to look after someone.
26 August 2025
Crabwall is very well maintained and spotlessly clean place, it also has a very homely feel.
All of the staff appear to work very well together as a team and I consider the care to be exceptional, they genuinely appear to care for the residents as if they are all part of a family.
Mum has been at
Crabwall now for 6 years, I am so glad that we choose this home for Mum.
26 August 2025
My mum has been in Crabwall Hall Residential Care Home for 7 years.
In all the time thet my Mum has been in Crabwall Hall care home I have always thought the staff care about her. The staff are kind to her, they are friendly and understanding despite her failing memory.
There are always things
going on in the home run by the excelent activities team.
The home is clean and well maintained providing a pleasant environment for the residents. The gardens are particularly pleasant and Mum loves to sit them on sunny days. The dining room and food are excellent having the atmosphere of a pleasant restaurant.
I am not sure that Mum could be better looked after.
12 August 2025
All the staff were focused on keeping us well and hap
09 June 2025
I went to look around for respite care for my 86 year old dad.
The staff were all extremely friendly - the general feeling in the home was warm, caring & friendly and the meals being given looked fantastic. The rooms had a home from home feeling and the grounds & gardens were lovely.
09 April 2025
My father regularly uses Crabwall Hall for respite to enable me to go on short breaks. I really appreciate the professional, courteous communication I have with all the members of staff with whom I come into contact. Dad is always very well cared for when he stays and speaks fondly of his time there
when he is back home. It is so important for me to be able to relax when I am away for a break. I know he is well cared for and if there happened to be any problem it would be dealt with.
21 February 2025
My Mum came to Crabwall Hall for respite care on the 4th February 2025. The staff led by the manager have all been amazing from the initial contact, to arranging the respite, being flexible with us and on the day of arrival itself. I can't praise them highly enough! The home is wonderful and of a
very high standard and although Mum took a little while to settle in, I'm sure she will very soon!
26 September 2024
My mother stayed for two weeks respite care. This was a difficult time for her. The staff were very kind, cheerful and helpful and made her stay as comfortable as possible. In particular, the manager made every effort to accommodate our mother's wishes and was flexible and positive. This flowed down
to all her team. Thank you.
28 August 2024
Mum has just had a two-week stay at Crabwall Hall; she settled in very well and enjoyed sitting outside in the garden and the afternoon activities in the lounge.
All the staff were very friendly and caring. If Mum needed a little holiday again, I would be happy for her to stay again.
06 August 2024
We have taken our mum to Barchester Crabwall Hall Care Home for a couple of weeks respite care following a spell in hospital with pneumonia and subsequent breathing difficulties. Every single member of staff has been kind and caring and very patient towards her, even when she has been behaving in a
difficult manner! We could not have wished for more. Everyone who has visited her there has been extremely impressed with the facilities and the care provided. If she needs any further nursing care or respite care in the future, we will definitely be requesting a place at Crabwall.
14 June 2024
I, as usual, was treated in a friendly way as possible. My name was remembered by most staff which surprised me.
I found the lack of clothe pegs in my room annoying. I found the fee expensive.
23 May 2024
My brother has been living in Crabwall Hall for 3 years now. Since living there he is noticeably happier and in a better place mentally than living at home alone. All the staff are so caring, patient and welcoming to residents and family alike and happy to chat about any concerns which might occur.
My brother tells everyone, “ Living at Crabwall is like living in a hotel”. It has been a lifeline for him and for me as his only family member.
20 May 2024
We are extremely happy with the care provided to our aunt. She has dementia and the staff are wonderful at helping her to join in the wide range of activities each day. Her general welfare, safety and happiness are important to us and we feel Barchester Crabwall Hall Care Home achieves a great
balance for her. Staff are always welcoming and approachable.
20 May 2024
Mum is very happy here. She really likes the carers and they like her. It is top-quality care but it is expensive compared to other facilities. The location and gardens are first-class. Mum's care and happiness are most important.
20 May 2024
My mother was welcomed to Barchester Crabwall Hall Care Home on discharge from hospital. She stayed for two and a half weeks prior to transferring to alternative, independent accommodation.
All staff were extremely friendly, helpful and informative.
When required, my mother will stay again or
visit for tea.
17 May 2024
All staff go above and beyond, very approachable. I do feel the dynamics of the residents have changed and there are a lot with low-level dementia. This has impacted on my relative as she can't have the same companionship as when she first arrived. The activities are geared to the dementia residents
which does not always suit my relative.
15 May 2024
My mum has thrived here. They've encouraged her to participate in activities she enjoys, whether it's a lively game of bingo or a relaxing session of quizzing. They've also been fantastic in helping her manage her medication and daily needs. Most importantly, they've created a sense of community and
belonging for her. She's made new friends and seems genuinely happy, which is all I could ever ask for.
If you're looking for a care home that offers exceptional care in a warm and welcoming environment, look no further than here. They've truly become a second home for my mum and I can't recommend them highly enough.
15 May 2024
Barchester Crabwall Hall Care Home is a very good care home. Residents are well cared for and staff are responsive to their needs. Family are welcome to visit at any time and queries are dealt with quickly. We have always been kept well-informed if there are any medical concerns. The home is
well-maintained and very clean. All staff treat the residents with dignity. The on-site catering allows for any dietary requirements to be met. Each day, there are a variety of activities, from quizzes to cafe visits to invited singers and much more. Family are welcome to join in any activity. Staff are very caring and treat the residents as individuals.
07 May 2024
Crabwall has the kindest, most compassionate and supportive staff. They are always available, know my dad’s background and likes and dislikes and go above and beyond with their care for him. I love them all!