Barchester Crabwall Hall Care Home

Welcome to Crabwall Hall Care Home. My name is Nicole, and I am the General Manager here.

I have been working within the care sector since 2007, starting my career as a Carer in Guernsey, where I grew up. Through my own personal experiences at an early age, I developed a strong passion for delivering heartfelt, meaningful care, and this passion has continued throughout my life.

I joined Crabwall Hall in 2017, where I began working as a Carer. I have flourished here, and Barchester have supported my career growth over the years. I have worked my way through the ranks to Senior Carer, Deputy Manager, and I was thrilled to step into the role of General Manager in 2023.

I love what I do, and I am proud and privileged to have the opportunity to care for the older generation, who deserve so much, and I lead my team to deliver a high standard of person-centred care to our residents, placing them at the heart of everything we do.

Do feel free to pop in and meet our wonderful team and ask any questions that you may have.

We are all more than happy to help.

Hi, I'm Gemma, the Deputy Manager here at Crabwall Hall.

I joined the team in 2023, bringing a wealth of care experience and knowledge from a long career in the healthcare industry.

Working in Residential care is extremely rewarding, ensuring Residents are happy and healthy and continue to thrive.

I lead the clinical teams, ensuring care plans are detailed and maintained, resulting in the highest quality of care.

I am passionate about making sure we have communication with our Residents' families and operate an open-door policy - you are always welcome!

Hi, my name is Michelle, and I am the home administrator here at Crabwall Hall. My role is varied, from meeting and greeting our residents, their families and visitors to the home to supporting the home's General Manager with the finance and administration duties within the home.

Every day is different here at Crabwall Hall. The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of the Crabwall Hall community.

I look forward to you visiting and showing you around our wonderful home!

Hi, I'm Ian, the Head Chef here at Crabwall Hall.

I have been a Chef since I left school, starting on what was then a YTS training scheme - it was the making of me, and I have embraced every opportunity since then.

I joined the team at Crabwall in 2015 and bring a wealth of experience from working as a Head Chef in contract catering and in an oriental restaurant. I enjoy being creative, and I listen carefully to what Residents like and dislike to make sure I deliver a menu that suits their needs. I even take special requests.

Not just a Chef, I enjoy building relationships with our Residents, chatting with them in the dining room and immersing myself in their day-to-day lives at Crabwall and being part of the community.

Hi, I am Sarah. Along with Debbie, I am a Team Leader. I have worked at Crabwall Hall for over 20 Years, and within that time, I have worked my way up to where I am now. I love my role, providing care to all our residents, ensuring our team go above and beyond for everyone here.

Debbie has worked for the company for over 11 years and has been a Senior Team Leader in the care department of Crabwall Hall for 7 years.

Hi, I'm Kath, Head Housekeeper at Crabwall Hall.

I have been at the home since 2019, joining as a Cleaner, before trying my hand as a Carer, which I loved. However, when the opportunity came for the Head Housekeeping role, I knew that's where my strengths were.

It's important to me that Residents live in a clean and tidy home, as it supports their wellbeing. I want the home to feel welcoming for families and visitors, and for Residents to feel proud of where they live.

Please come and see us at Crabwall, visit our Residents and enjoy our home with us.

Hi, my name is Paul, and I joined the team at Crabwall in 2013. I am Head of Maintenance. 

I ensure the home is safe, compliant and well-maintained. Every day is different, from testing alarms to redecorating rooms to working in the garden - I love the variety.

It is all for the benefit of the Residents. They deserve to live in a beautiful home.

We all know that keeping active is important. We have created a wonderful culture within the home, and we work together to give residents the best possible experience. We are here to ensure that residents enjoy an environment that is both stimulating and socially active. We ensure the team knows each resident's preferences so that we can deliver a person-centred program of events and activities. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends. The home also has its very own minibus for our numerous outings for coffee and shopping, which residents love.

Hello, I'm Karen, and I am a member of the Activities Team at Crabwall Hall.

I have been a member of the team since 2012. We adopt a whole home approach at Crabwall, so I also help out in the kitchen and care when needed too - we all work together.

I want our Residents to be happy and content. I bring ideas and creativity to activities we offer and always chat to Residents about what they want to do. It is important that Residents feel listened to and have choices.

Pop along to the home and see what we get up to - we always welcome visitors to join in with our activities and events.

Hello, my name is Pearl, and I am a Hostess at Crabwall Hall.

I joined the team in 201,9 and straight away I felt right at home. I support Residents at mealtimes and ensure they have a quality dining experience. I spend time chatting to Residents because it's important that mealtimes are a social experience.

Prior to joining Crabwall, I was a waitress at The Queens Hotel in Chester.

We offer Don't Dine Alone events at the home - come and join us!