
she was always ready and dressed beautifully when we arrivedThomas B(Brother of Resident/Service User)

I felt extremely confident that mum would be safe, very well cared for and happyGeorgina B(Daughter of Resident/Service User)

My mother loves being here, she is really settled. Thank you to all staffS B(Daughter of Resident/Service User)

she was always ready and dressed beautifully when we arrivedThomas B(Brother of Resident/Service User)

I felt extremely confident that mum would be safe, very well cared for and happyGeorgina B(Daughter of Resident/Service User)

My mother loves being here, she is really settled. Thank you to all staffS B(Daughter of Resident/Service User)

Crabwall Hall Care Home is a welcoming residential care home in Mollington, near Chester with stunning views over the Welsh hills. The home offers person-centred, round the clock residential support and respite care.
The en-suite bedrooms and facilities which include communal lounges, dining rooms, a library, a hairdressing salon and a sun porch spread across two floors. Residents can enjoy the beautiful large garden with a fish pond and a potting...
Crabwall Hall Care Home is a welcoming residential care home in Mollington, near Chester with stunning views over the Welsh hills. The home offers person-centred, round the clock residential support and respite care.
The en-suite bedrooms and facilities which include communal lounges, dining rooms, a library, a hairdressing salon and a sun porch spread across two floors. Residents can enjoy the beautiful large garden with a fish pond and a potting shed.
The home and its dedicated staff aim to fulfil residents' every need through compassionate, quality care. The catering team provides delicious and healthy food according to residents' preferences.
Care Provided by Barchester Crabwall Hall Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 38 Service Users
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Crabwall Hall Care Home for full pricing details and T&Cs.
Contact Barchester Crabwall Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Kirsty Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (15)
Visiting
- There are no visiting hours and visitors can attend the home at their leisure. Visitors are required to sign in at the reception desk upon arrival and sign out on departure.
Parking
- There is parking to the rear of the home with the addition of an overflow car park. Parking is free.
Barchester Crabwall Hall Care Home Reviews (108)
Barchester Crabwall Hall Care Home has a Review Score of 9.7 (9.682) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Crabwall Hall Care Home has 108 reviews.
My mother is very well cared for and has improved in many ways, physically, mentally and emotionally since arriving at Crabwall. The staff are very kind and thoughtful and I always receive a warm and friendly welcome when I visit. I only have limited knowledge of the meals and activities so not...
My mother is very well cared for and has improved in many ways, physically, mentally and emotionally since arriving at Crabwall. The staff are very kind and thoughtful and I always receive a warm and friendly welcome when I visit. I only have limited knowledge of the meals and activities so not sure how much choice she has in either of these, though she rarely complains to me. The staff work well and remain cheerful in difficult circumstances with the building works.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are very pleasant and welcoming. They are caring to residents and nothing is too much trouble. They are helpful to my dog and me. The activities coordinator is always there to greet us and take us around. The receptionist is bright, cheerful and very helpful.
The staff are very pleasant and welcoming. They are caring to residents and nothing is too much trouble. They are helpful to my dog and me. The activities coordinator is always there to greet us and take us around. The receptionist is bright, cheerful and very helpful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Kirsty Jones General Manager
My sister is being well looked after. The home is quite tired but being renovated so will be better then hopefully.
My sister is being well looked after. The home is quite tired but being renovated so will be better then hopefully.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been a resident at Crabwall Hall since September 2021. In that time she has received the best of care, through general care, attention to her health wellbeing, and wonderful food all done with respect kindness and laughter. My sister and I are so pleased we found Crabwall Hall. We...
My mother has been a resident at Crabwall Hall since September 2021. In that time she has received the best of care, through general care, attention to her health wellbeing, and wonderful food all done with respect kindness and laughter. My sister and I are so pleased we found Crabwall Hall. We now feel we are part of the community as well.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My aunt always looks well dressed, well-fed and happy with staff. Feel confident in their care although I live quite far away. Many thanks.
My aunt always looks well dressed, well-fed and happy with staff. Feel confident in their care although I live quite far away. Many thanks.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A wonderful mix of staff, who are all professional, dedicated and truly eclectic. This is the strongest part of the home. Unfortunately, the visiting arrangements, which have been draconian, are still quite restricted and you need to take this into account when deciding.
A wonderful mix of staff, who are all professional, dedicated and truly eclectic. This is the strongest part of the home. Unfortunately, the visiting arrangements, which have been draconian, are still quite restricted and you need to take this into account when deciding.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We found all the staff to be extremely welcoming and helpful. Nothing is too much trouble. The setting is clean, tidy and has a very homely feel. Mum's move into Barchester Crabwall Hall was managed sensitively, with care and safely: both towards Mum and us, the family, at what is a very difficult...
We found all the staff to be extremely welcoming and helpful. Nothing is too much trouble. The setting is clean, tidy and has a very homely feel. Mum's move into Barchester Crabwall Hall was managed sensitively, with care and safely: both towards Mum and us, the family, at what is a very difficult and emotional time. The staff have been supportive, attentive and also kept us informed. Attention to detail and risk associated with Covid have been well managed. A very professional, caring team. I look forward to Covid restrictions lifting so that Mum can enjoy more activities, visits and "normal" times, including trips and visits.
Thank you for your review Patricia, Mum is a joy to care for. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
After a stay in hospital, my daughter was helping me at my home. After five weeks she needed to return home to family. She asked me which care home I would like to go to and Crabwall Hall was my immediate choice as I had visited a friend many times in the home. I have not been disappointed, it has...
After a stay in hospital, my daughter was helping me at my home. After five weeks she needed to return home to family. She asked me which care home I would like to go to and Crabwall Hall was my immediate choice as I had visited a friend many times in the home. I have not been disappointed, it has been even better. A lovely, friendly place with helpful staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We are thoroughly delighted with the wonderful care that you provide to our mum. The staff are wonderful, thoughtful and caring. We as a family are so grateful for everything that you all do in making Mum's life happy.
We are thoroughly delighted with the wonderful care that you provide to our mum. The staff are wonderful, thoughtful and caring. We as a family are so grateful for everything that you all do in making Mum's life happy.
Thank you for your review, Jakki, Mum is a joy to care for. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are extremely pleasant and helpful; nothing seems to be too much trouble. The food is excellent, and Mother is already gaining weight.
All the staff are extremely pleasant and helpful; nothing seems to be too much trouble. The food is excellent, and Mother is already gaining weight.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Visit to see Mum today in the pod worked very well. The organisation was excellent. Almost as easy as the days when we could visit her in her own room.
Visit to see Mum today in the pod worked very well. The organisation was excellent. Almost as easy as the days when we could visit her in her own room.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have found the home and staff to be very helpful and informative. In addition to being professional, they have a sense of humour also. Great location and grounds.
I have found the home and staff to be very helpful and informative. In addition to being professional, they have a sense of humour also. Great location and grounds.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Visiting Mum yesterday was great. Due to lockdown, I have not seen her for months. We kept a social distance of 3m but unfortunately, the table with the visit next to us was too close, although it was 3m away. The lady was shouting and over talking us, making it very difficult to hear Mum. If they...
Visiting Mum yesterday was great. Due to lockdown, I have not seen her for months. We kept a social distance of 3m but unfortunately, the table with the visit next to us was too close, although it was 3m away. The lady was shouting and over talking us, making it very difficult to hear Mum. If they were further apart it would be fantastic.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father would undoubtedly not be alive today if it wasn't for Crabwall Hall. He has sad, neglected and in a state when he came here last October. He is now happy, comfortable, cared for and loves living here - couldn't ask for more. The staff here and amazing, kind, caring and patient - just the...
My father would undoubtedly not be alive today if it wasn't for Crabwall Hall. He has sad, neglected and in a state when he came here last October. He is now happy, comfortable, cared for and loves living here - couldn't ask for more. The staff here and amazing, kind, caring and patient - just the best.
Thank you for your review and the feedback regarding your Father's care and positive experience of the home as a family, we are delighted that he is settled and happy within the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive...
Thank you for your review and the feedback regarding your Father's care and positive experience of the home as a family, we are delighted that he is settled and happy within the home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My friend appears happy and well cared for. It is lovely to be able to visit her in the garden after such a long period of lockdown.
My friend appears happy and well cared for. It is lovely to be able to visit her in the garden after such a long period of lockdown.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We looked at a number of care homes for my mother and the thing that appealed to us straight away with Crabwall was the friendliness of the staff. There is always a nice busy atmosphere and I have never had a poor experience with anyone. If you ask for something to be done it gets done. It' a...
We looked at a number of care homes for my mother and the thing that appealed to us straight away with Crabwall was the friendliness of the staff. There is always a nice busy atmosphere and I have never had a poor experience with anyone. If you ask for something to be done it gets done. It' a really homely atmosphere and I would recommend it to anyone.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
After my hip operation, the care here was excellent. Help available at all times.
After my hip operation, the care here was excellent. Help available at all times.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff at Crabwall are amazing. They always have time for patients and are kind and caring. This home really is home from home. As a daughter, the cloud has lifted as I know my mother is in safe, kind and competent care.
The staff at Crabwall are amazing. They always have time for patients and are kind and caring. This home really is home from home. As a daughter, the cloud has lifted as I know my mother is in safe, kind and competent care.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are all so pleasant and helpful and nothing is too much trouble.
The staff are all so pleasant and helpful and nothing is too much trouble.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I was very well looked after and only have one criticism which was minor. I think that it would be better if the heavy duvet which I appreciate was used for appearance, could be replaced at some time with a lightweight cover which would be equally attractive but more practical.
I was very well looked after and only have one criticism which was minor. I think that it would be better if the heavy duvet which I appreciate was used for appearance, could be replaced at some time with a lightweight cover which would be equally attractive but more practical.
Many thanks for your positive review, we're delighted to hear that you enjoyed your respite stay with us. We will review our bed covers following your comments. Thank you again for taking the time to review our home, we appreciate all feedback as it helps us further improve the service we provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 24 Jan 2026
The milestone was reached at Crabwall Hall in Chester, part of Barchester Healthcare, with long service awards presented to carer Michelle Hugill, who joined in September 2010, and head chef...
- 10 Jan 2026
The team at Crabwall Hall, based on Parkgate Road in Mollington, hosted their annual talent show. The show, performed and compered by staff, featured singing, dancing, and lots of laughter,...
- 01 Dec 2025
Local care home Crabwall Hall in Parkgate Road, Mollington is opening its doors to older people from the community to help tackle loneliness this Christmas. The care home is inviting...
There are no upcoming events for Barchester Crabwall Hall Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Crabwall Hall Care Home.
Meet the Team (11)

Hi, my name is Kirsty, and I am the General Manager here at Crabwall Hall.
I have been working in the care sector since 2008, when I started as a...
Hi, my name is Kirsty, and I am the General Manager here at Crabwall Hall.
I have been working in the care sector since 2008, when I started as a Community Care Co-ordinator, and have predominantly worked with the elderly ever since. In 2017, I moved over to work for Barchester Healthcare at Crabwall Hall in Chester as a Deputy Manager. After a couple of months, I stepped up to Acting General Manager and then stayed there as General Manager for 7 years, before moving over to Iddenshall & Beeston in September 2023 as a natural transition to the next stage of my management experience. Crabwall Hall has always felt like my home, and so I have made the decision to return.
I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come.
Outside of work, I like spending quality time with my partner, son, and our dog Alby. I have two parrots, who I am training to talk. I also enjoy swimming, exercising, and keeping active.
I look forward to welcoming you to our home!

Hi, I'm Gemma, the Deputy Manager here at Crabwall Hall.
I joined the team in 2023, bringing a wealth of care experience and knowledge from a long...
Hi, I'm Gemma, the Deputy Manager here at Crabwall Hall.
I joined the team in 2023, bringing a wealth of care experience and knowledge from a long career in the healthcare industry.
Working in Residential care is extremely rewarding, ensuring Residents are happy and healthy and continue to thrive.
I lead the clinical teams, ensuring care plans are detailed and maintained, resulting in the highest quality of care.
I am passionate about making sure we have communication with our Residents' families and operate an open-door policy - you are always welcome!

Hi, my name is Michelle, and I am the home administrator here at Crabwall Hall. My role is varied, from meeting and greeting our residents, their...
Hi, my name is Michelle, and I am the home administrator here at Crabwall Hall. My role is varied, from meeting and greeting our residents, their families and visitors to the home to supporting the home's General Manager with the finance and administration duties within the home.
Every day is different here at Crabwall Hall. The best part of my job is meeting new people, showing them what we provide and getting to know each person well as they move in and become part of the Crabwall Hall community.
I look forward to you visiting and showing you around our wonderful home!

Hi, I'm Ian, the Head Chef here at Crabwall Hall.
I have been a Chef since I left school, starting on what was then a YTS training scheme - it was...
Hi, I'm Ian, the Head Chef here at Crabwall Hall.
I have been a Chef since I left school, starting on what was then a YTS training scheme - it was the making of me, and I have embraced every opportunity since then.
I joined the team at Crabwall in 2015 and bring a wealth of experience from working as a Head Chef in contract catering and in an oriental restaurant. I enjoy being creative, and I listen carefully to what Residents like and dislike to make sure I deliver a menu that suits their needs. I even take special requests.
Not just a Chef, I enjoy building relationships with our Residents, chatting with them in the dining room and immersing myself in their day-to-day lives at Crabwall and being part of the community.

Hello, I'm Debbie, a Team Leader at Crabwall Hall.
I have been with Barchester since 2009, but joined the care team in 2013, having been inspired...
Hello, I'm Debbie, a Team Leader at Crabwall Hall.
I have been with Barchester since 2009, but joined the care team in 2013, having been inspired by the quality of care my colleagues delivered. I made the move.
Ensuring our Residents live a safe, happy and fulfilled life is important to me. Crabwall Hall is one big family, and we welcome everyone with open arms.
Come for a visit and see what we have to offer!

Hi, I am Sarah. Along with Debbie, I am a Team Leader. I have worked at Crabwall Hall since 1997, and within that time, I have worked my way up to...
Hi, I am Sarah. Along with Debbie, I am a Team Leader. I have worked at Crabwall Hall since 1997, and within that time, I have worked my way up to where I am now. I love my role, providing care to all our residents, ensuring our team go above and beyond for everyone here.

Hello, I'm Karen, and I am a member of the Activities Team at Crabwall Hall.
I have been a member of the team since 2012. We adopt a whole home...
Hello, I'm Karen, and I am a member of the Activities Team at Crabwall Hall.
I have been a member of the team since 2012. We adopt a whole home approach at Crabwall, so I also help out in the kitchen and care when needed too - we all work together.
I want our Residents to be happy and content. I bring ideas and creativity to activities we offer and always chat to Residents about what they want to do. It is important that Residents feel listened to and have choices.
Pop along to the home and see what we get up to - we always welcome visitors to join in with our activities and events.

Hi, I'm Kath, Head Housekeeper at Crabwall Hall.
I have been at the home since 2019, joining as a Cleaner, before trying my hand as a Carer, which...
Hi, I'm Kath, Head Housekeeper at Crabwall Hall.
I have been at the home since 2019, joining as a Cleaner, before trying my hand as a Carer, which I loved. However, when the opportunity came for the Head Housekeeping role, I knew that's where my strengths were.
It's important to me that Residents live in a clean and tidy home, as it supports their wellbeing. I want the home to feel welcoming for families and visitors, and for Residents to feel proud of where they live.
Please come and see us at Crabwall, visit our Residents and enjoy our home with us.

Hi, we are members of the housekeeping team and enjoy working at Crabwall. The residents feel like part of our extended family. We take great pride...
Hi, we are members of the housekeeping team and enjoy working at Crabwall. The residents feel like part of our extended family. We take great pride in making sure their home and rooms are spotlessly clean. Taking pride in their home is important for the residents, and as a team, we feel passionate about this too.
The lovely part of the role is that we get to know each resident and the ways we can make them happy by the little touches that can lighten their da,y including having a chat as we work.

Hi, my name is Paul, and I joined the team at Crabwall in 2013. I am Head of Maintenance.
I ensure the home is safe, compliant and well-maintained....
Hi, my name is Paul, and I joined the team at Crabwall in 2013. I am Head of Maintenance.
I ensure the home is safe, compliant and well-maintained. Every day is different, from testing alarms to redecorating rooms to working in the garden - I love the variety.
It is all for the benefit of the Residents. They deserve to live in a beautiful home.

Hello, my name is Pearl, and I am a Hostess at Crabwall Hall.
I joined the team in 201,9 and straight away I felt right at home. I support...
Hello, my name is Pearl, and I am a Hostess at Crabwall Hall.
I joined the team in 201,9 and straight away I felt right at home. I support Residents at mealtimes and ensure they have a quality dining experience. I spend time chatting to Residents because it's important that mealtimes are a social experience.
Prior to joining Crabwall, I was a waitress at The Queens Hotel in Chester.
We offer Don't Dine Alone events at the home - come and join us!
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