Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Acorn Heights Care Home

stars
stars 20 May 2025
I'm making a complaint about the way U are treating my uncle, he can't sit outside without a member of staff being present. There are no activities for him. On a previous visit my wife needed to use the toilet and the wallpaper was hanging off. It also says that the home has a minibus but does not. I feel my uncle is being neglected, he needs care. The activities staff member is abroad on holiday and the other one left. This is neglect, things need to change. He's 52 not a child he needs activities to do, it's not nice atmosphere there.
Review from Thomas O (Nephew of Resident/Service User)