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Care Provided by Acorn Heights Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Acorn Heights Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
Good to Know
Owner
- S J Care Homes (Wallasey) Ltd
- Private Owned
Person in charge
- Anita Mclaughlin (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (9)
- Couples/Companion Rooms with ensuite Wet Room (1)
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Acorn Heights Care Home Reviews (4)
8.1
Acorn Heights Care Home has a Review Score of 8.1 (8.128) out of 10, based on 4 reviews in the last 2 years.
Over all time Acorn Heights Care Home has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Acorn Heights Care Home
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Review from L M (Daughter-in-law of Resident) published on 7 April 2026 Submitted via Website•
Overall Experience
The care and compassion shown to us all as a family yesterday was absolutely amazing! Nothing was too much trouble at all and you dealt with us all with such kindness. We are truly
Grateful to each and every one of you!! All our love always.
The care and compassion shown to us all as a family yesterday was absolutely amazing! Nothing was too much trouble at all and you dealt with us all with such kindness. We are truly
Grateful to each and every one of you!! All our love always.
Review from Pauline M (Daughter of Resident) published on 7 April 2026 Submitted via Website•
Overall Experience
My mum Amy came to live at acorn heights along with my dad. Everyone was so welcoming from the start. Anita the manager is a lovely lady ! Working in a care home my self I can see she is not your average manager you'll find Anita still sat in the office making sure everything's ok at 7pm at night !...
My mum Amy came to live at acorn heights along with my dad. Everyone was so welcoming from the start. Anita the manager is a lovely lady ! Working in a care home my self I can see she is not your average manager you'll find Anita still sat in the office making sure everything's ok at 7pm at night ! Most managers stay 9-3. You're always welcome to Anita's office for a chat. All staff are very supportive and you can see how great the other residents wellbeing is . My mum sadly past away yesterday something we wasn't prepared for at all. Acorn heights gave us so much love and support . My mum was the happiest I've seen her living at acorn heights after not liking her previous care home . She loved the food the staff and manager she even went out in the garden which she hasn't done in a long time due to reduced mobility . Honestly can't thank them enough and will be eternally grateful for the amazing care she received and I know they'll continue to support and look after my dad xxx
Review from Robert M (Friend of Resident) published on 3 November 2025 Submitted via Website•
Overall Experience
i visit my friend on a weekly basis, the staff are very kind. considerate and welcoming, nothing seems to be to much trouble for them.
the activities person is always available to take her shopping when she wants to.
the activities person is always available to take her shopping when she wants to.
the food is extremely good, i have stayed at mealtimes and i was so impressed...
i visit my friend on a weekly basis, the staff are very kind. considerate and welcoming, nothing seems to be to much trouble for them.
the activities person is always available to take her shopping when she wants to.
the food is extremely good, i have stayed at mealtimes and i was so impressed with the quality of food served.
the managers are welcoming and i can go to the office to chat to them whenever i need to.
the activities person is always available to take her shopping when she wants to.
the food is extremely good, i have stayed at mealtimes and i was so impressed with the quality of food served.
the managers are welcoming and i can go to the office to chat to them whenever i need to.
my friend has lived at Acorn Heights for 3 years and i have never had a problem with the care she gets.
Review from Thomas O (Nephew of Resident) published on 20 May 2025 Submitted via Website•
Overall Experience
I'm making a complaint about the way U are treating my uncle, he can't sit outside without a member of staff being present. There are no activities for him. On a previous visit my wife needed to use the toilet and the wallpaper was hanging off. It also says that the home has a minibus but does not....
I'm making a complaint about the way U are treating my uncle, he can't sit outside without a member of staff being present. There are no activities for him. On a previous visit my wife needed to use the toilet and the wallpaper was hanging off. It also says that the home has a minibus but does not. I feel my uncle is being neglected, he needs care. The activities staff member is abroad on holiday and the other one left. This is neglect, things need to change. He's 52 not a child he needs activities to do, it's not nice atmosphere there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Acorn Heights Care Home
What types of Care is Acorn Heights Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Acorn Heights Care Home have?
There are 18 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Acorn Heights Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Acorn Heights Care Home to the centre of Burnley?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Heights Care Home to verify any information. View our terms and conditions. Acorn Heights Care Home has a Basic Service -what a Basic Service includes.