The Willows Care Home

My Dad has been a resident at The Willows since August. We were very lucky that he and my Mum were able to move together. Dad has dementia and Mum was his main carer. The decision to move was difficult but the care and welcome they received at The Willows was amazing. They worked with Mum and Dad to make the transition as smooth as possible. Maintaining Mum's independence whilst gradually lifting the load of my Dad's care from her shoulders. The individuality of the care and the friendly, family atmosphere really stand out for me. This enabled Mum to find a new role and she was able to regain time for the things she enjoyed. Sadly Mum passed away at the end of last year. The support that The Willows offered to our family at a very difficult time was outstanding. Dad continues to be very happy, we can tell he feels cared for, and we are certainly confident he is. We appreciate the good channels of communication and the very personal attention to any issues of health or well-being.

My husband recently spent four weeks respite at The Willows. He was able to express his happy experience in his own words despite having vascular dementia. He said he enjoyed the food very much, it was varied and nutritious. He said he was very appreciative of the attention given by the helpful staff, especially during his anxious moments. He also said he interacted confidently with the other residents and enjoyed hosting his many visitors during his stay in the orangery. He would be happy to return. On my part I was impressed by the manager, her team and how they worked together for the benefit of all the residents, it being one happy and secure family. The owner is very enthusiastic and well organised, and this is passed down successfully to the management of this delightful care home.

My Mother moved to The Willows in June and was a resident until November when she unfortunately passed away.
The time she spent there was brilliant though and we can't fault the care and attention she received during her all to brief stay.
The staff were all so patient and attentive, not only with my Mother but as I witnessed with other residents.
I wouldn't hesitate to recommend The Willows to anybody looking for top quality care for their relatives.

The Willows has exceptional levels of care, with programmes specifically tailored for the needs of residents. Service delivery has been consistent and exceptional. It is heart warming to the standards of care delivered by exceptionally dedicated staff, can't lavish too much praise - they deserve far more. The team should be proud of the beneficial impact that their care delivers to residents and the reassurance this gives our family, especially as some family members live away from Blackpool.

A wonderful care home, providing the highest level of care and support. The dedicated staff provide round the clock care, where attention to individual requirements is paramount. Their love, care and total commitment to the residents is clear. My 97 year old dad is safe in their capable hands, with his health needs met, nutritious, delicious meals lovingly prepared and wonderful enrichment activities.
The rural location of the home has an abundance of wildlife and beautiful, tranquil grounds. A delightful orangery is a favourite spot, where dad enjoys many happy hours relaxing and observing the beautiful grounds. Pets can reside with residents, which is wonderful to observe, adding to well-being.
Since dad joined the home, the transformation in his health and well being has been such a relief to see. The fantastic team leave no stone unturned when it comes to meeting his needs, with family involvement being encouraged at all times. We will always be grateful.

The Willows is the most excellent care home in the North West. Residents are treated with this wonderful home from home environment and they are all treated as an individual. I could not have placed my mother in a better home. My thanks go to all the staff who look after her so well.

My Dad has Alzheimer’s and lived on his own with his pet Border Collie called Tex. As his condition worsened we knew he would need 24/7 care but also knew he would be devastated if he was separated from his beloved Tex. Fortunately for my Dad and Tex we found the The Willows Care Home (Registered with the Cinnamon Trust). The managers went to exceptional lengths to accommodate my Dad and Tex – Even Tex has his own care plan! My Dad and Tex enjoy the extensive gardens at the home and they are often taken for a walk in the surrounding quiet lanes where my Dad can also enjoy the horses in the nearby fields.
All the staff I have met I have found to be very kind, friendly and show empathy to my Dad’s needs. I was very worried how my Dad would react to the major change of moving into a care home. However, the staff have managed the change exceptionally well and Dad has, with their help, settled well. The home is cosy, very clean, welcoming and the rooms have access to the gardens, which are extensive and well kept. My Dad has a Key Worker and I have found access/communication with the home excellent – you are kept up to date with useful feedback and discussion. Overall I could not be happier.