






The Willows is a 26 bedroom care home with hotel standards, based on the fringe of rural Blackpool, St Annes, and Lytham that looks after elderly residents throughout their retirement and any health issues they may have.
All resident rooms are accessed at ground level, with own TV and access door leading to a secluded private garden.
The home's aim is to improve the lifestyle of its' residents, offering as...
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Olivia Josephine Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Maxine Bosley (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
- Number of floors: 1
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Visiting hours from 11am - 7pm every day. Meal times protected. Breakfast is served from 06.30-10.30am Lunch is served at 12.30pm Tea 5pm
Parking
- Car park provided for visitors
The Willows Care Home Reviews (61)
The Willows Care Home has a Review Score of 9.6 (9.593) out of 10, based on 11 reviews in the last 2 years.
Over all time The Willows Care Home has 61 reviews.
A lovely home that mum settled into eally quickly. Staff are warm and caring and communication is excellent. The home has a realy family feel whilst retaining a high level of professionalism at all times. Special events throughout the year are celebrated with family members welcomed to join in. There are a variety of optional activities available that are tailored to resident interests/abilities. Both rooms and communal spaces are always clean. I feel confident that mum is cared for and would fully recommend.
Thank you so much for your wonderful review. We are delighted to hear that your mum settled in so quickly and that you feel confident in the care she receives. Your kind words about our caring team, family atmosphere, activities, and communication mean a great deal to us. We truly appreciate your recommendation and look forward to continuing to support your mum and your family.
My father-in-law has received exceptional care at this home, and our family couldn't be more grateful. The staff treat him with genuine kindness, patience, and dignity, which has made a huge difference to his wellbeing. They take the time to understand his needs, communicate clearly with us, and always make sure he feels safe and settled. The home is clean, welcoming, and well-organised, and we've always felt reassured that he is in good hands. It's never easy placing a loved one into care, but the team here have made the transition so much easier for all of us. We truly appreciate everything they do.
Thank you so much for your kind words. It means a great deal to our team to know your father-in-law feels safe, supported, and well cared for. Were grateful for your trust and are so pleased we could help make this transition easier for your family.
Mum settled very quickly into life at The Willows.
Lovely home, friendly & helpful staff, just the right amount of informality. Staff turnover is very low which in itself speaks volumes. Lots going on for residents to join in if they wish, and the rooms & grounds are excellent. Mum settled quite quickly & is now quite happy at The Willows. Very happy with the choice we've made. Would recommend
My husband is a resident and I couldn't be any more grateful for the help and support provided to him. The home is beautiful and clean. The staff are wonderful and friendly and take great care of my husband.
Mum has been a resident at The Willows since September 2020 and she has always been very well cared for. She comments frequently on how kind all the staff are to her and we find the staff to be extremely approachable. Whenever there is an issue which needs sorting out, they are quick to respond and very professional. The home is bright and welcoming, as are the individual rooms. Mum looks out onto a courtyard where she can watch the weather and the birds. She is very content and she enjoys chatting to everyone on a daily basis. Mum's needs are met to a high level with regular attention to her specific requirements such as skin problems. She enjoys all the activities provided and she particularly enjoys being able to take Communion on a regular basis. I have already recommended The Willows to several friends and I would have no hesitation in continuing to do so. The ambience and care are second to none, thanks to the whole team's contributions at The Willows.
Thank you so much for taking the time to write and share a review. We are extremely grateful for your kind words, and are ecstatic to hear Mum continues to have such a positive experience with us. I know full well how involved Mum is with all of the activities we offer as well as with the other...
My mother moved into The Willows in October 2024 and has now been in for a month. The staff and management have been excellent and extremely caring and professional. They have gone above and beyond to help my mother settle into her new home. I can't recommend The Willows highly enough.
The staff are very good to my mother and treat her very well and understand her needs. I would recommend this care home and have done on many occasions.
Thank you for taking the time to write us a review. The team will be delighted to hear your kind words, I will be sure to pass these on. We are very glad to hear you are so happy with how your mother is being cared for.
Excellent home in nice surroundings.
My mum became a resident at The Willows Care Home last November and since then we have found the facilities and staff to be of a very high standard. All have contributed to making Mum feel very welcome and comfortable.
Thank you for taking the time to write us a review. We are so pleased that Mum has felt welcome and comfortable in our home. I will pass on your kind words to the team who I am sure will be delighted.
Mums complex health needs are understood and are well managed by the staff with regular communication to the family.
The variety of activities helps mum to keep engaged with staff and other residents whilst keeping her mind as active as possible.
Mums personal needs are looked after, she is always well fed, clean and seems happy in herself.
I can't thank the staff enough for their care and support.
Thank you for taking the time to write a review. We will always endeavour to provide the best possible care and we are thrilled that your and your Mum's experience has been so positive. Please do get in touch if there is anything else you need.
So grateful to all the staff at The Willows Care Home. Dad has been at The Willows for a couple of months now. Everyone has been so helpful, interested in helping him settle in and find his niche. The staff have been great with the family as well - always welcoming. It is a lovely, homely place and great that they provide interest-related activities for the men as well as for the larger group of resident women.
The care and attention given to my mother is outstanding. The staff are very approachable and care.
From the first phone call to meeting staff and viewing The Willows we were very impressed. Mum has been a resident for four weeks and in that time I have been put at ease by the caring staff that has been shown to my mum and myself and would not hesitate to recommend The Willows Care Home.
The staff at The Willows are so kind and caring. During a recent issue my mum experienced, the staff did more than we expected them to do to help her. We can never express the admiration and appreciation we have for every single member of staff
Mum has been at the Willows since early 2023, 10 months now. The layout of the building with many courtyards and lovely gardens with bright, fresh decor and lots of large windows gives an uplifting ambience. All the staff are patient, caring and respectful with all the residents; I have observed this on each visit over many hours at different times of the day. The activities were really good and thoughtful with musicians, care home pets brought in and celebrations. A consistent approach and really good communication at all times make The Willows a very special place.
Whilst searching for a suitable Care Home for my 91-year-old sister who has dementia I came across an advert for The Willow in Blackpool. I made an appointment to carry out a viewing and check availability. The home is situated on a very quiet road surrounded by a high fence. I was given a warm welcome I was amazed at the decorations and superb chairs in the lounge and conservatory with spotless carpets. I was shown a bedroom which was superb in every aspect, very bright with patio doors leading to the gardens. My sister is now a resident, loves the staff and daily activities and keeps praising the food.
Thank you for submitting such a positive review of your experience. The staff will be so pleased when I share the review with them.
The Willows is fabulous. It resembles a little boutique hotel. Mum has been a resident At the Willows Care home since June 2019. She has dementia and I had been caring for her for five years. Following an alarming fall, it was obvious I could no longer provide the level of care Mum needed. Finding a suitable care home was a very daunting and emotional experience. We viewed a number of care homes before the Willows. On my initial tour, I knew immediately it was the ideal place for Mum. The residents were gathered in the lounge listening to a singing duo they looked happy and well-groomed. The rooms were tastefully decorated and spotlessly clean, each having an en-suite with a view of the courtyard garden. Mum is now 98 and continues to receive an outstanding level of care from an amazing, hardworking, respectful and dedicated team. She never fails to participate in the weekly programme of activities and entertainment and enjoys having her hair and nails done. A massive thank you to The Willows.
Thank you so much for your positive review. I will share this with the staff team who I'm sure, will be delighted to hear your comments.
My mum has been a resident at The Willows for the last eight months and I feel she has settled really well after a rocky start but now is enjoying her time there. I feel the staff are friendly and caring and there are a lot of activities she participates in. She's made a few good friends. I would recommend it to anyone.
From my first contact with the managers at The Willows Care Home, I was reassured about the difficult changes ahead for my Dad and Stepmother. No members of my family had been through this process before so we had to learn quickly. The trial period was a great idea and ultimately they made the decision to move in permanently which was a huge relief for us all and we are so happy and relieved that they are thriving. My sisters love being sent photos via email of activities and Dad often says "no complaints, they can't do enough for you." The safety of all is taken very seriously - from covid measures to visitor arrangements and medication.
Thank you for submitting such a positive review of your experience. The staff will be so pleased when I share the review with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Willows Care Home.
There are no upcoming events for The Willows Care Home.
Awards / Recognitions (19)
- 28 Feb 2020Recipient: The Willows Care Home
- 28 Feb 2019Recipient: The Willows Care Home
- 25 Dec 2018Recipient: The Willows Care Home
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Willows Care Home
What types of Care is The Willows Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Willows Care Home have?
There are 25 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Willows Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Willows Care Home to the centre of Blackpool?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.