The Willows Care Home

The decision to put a loved one in a facility is always wrought with worry. My MIL is one of my favorite people and it was important to her family that the best care home be found. We were so welcomed by the very caring staff, who have since become friends. Right from the beginning, it seemed no need was too big of a request to be tended to. From fussy food preferences to finding the right friends for her, the staff made our transition seamless. My MIL now states that "she made the right choice" in moving here. Unfortunately, with dementia, the decision was beyond her control. We as a family are so grateful to have found this care home. The en-suite rooms are bright and homelike, overlooking beautiful gardens. The residents have private access to outdoors. There are always stimulating activities and entertainers. We took a room shortly before Christmas. Shetland ponies were brought inside to entertain the residents! This staff simply goes above and beyond.

A lovely home that mum settled into eally quickly. Staff are warm and caring and communication is excellent. The home has a realy family feel whilst retaining a high level of professionalism at all times. Special events throughout the year are celebrated with family members welcomed to join in. There are a variety of optional activities available that are tailored to resident interests/abilities. Both rooms and communal spaces are always clean. I feel confident that mum is cared for and would fully recommend.

My father-in-law has received exceptional care at this home, and our family couldn't be more grateful. The staff treat him with genuine kindness, patience, and dignity, which has made a huge difference to his wellbeing. They take the time to understand his needs, communicate clearly with us, and always make sure he feels safe and settled. The home is clean, welcoming, and well-organised, and we've always felt reassured that he is in good hands. It's never easy placing a loved one into care, but the team here have made the transition so much easier for all of us. We truly appreciate everything they do.

Mum settled very quickly into life at The Willows.

Lovely home, friendly & helpful staff, just the right amount of informality. Staff turnover is very low which in itself speaks volumes. Lots going on for residents to join in if they wish, and the rooms & grounds are excellent. Mum settled quite quickly & is now quite happy at The Willows. Very happy with the choice we've made. Would recommend

My husband is a resident and I couldn't be any more grateful for the help and support provided to him. The home is beautiful and clean. The staff are wonderful and friendly and take great care of my husband.

Mum has been a resident at The Willows since September 2020 and she has always been very well cared for. She comments frequently on how kind all the staff are to her and we find the staff to be extremely approachable. Whenever there is an issue which needs sorting out, they are quick to respond and very professional. The home is bright and welcoming, as are the individual rooms. Mum looks out onto a courtyard where she can watch the weather and the birds. She is very content and she enjoys chatting to everyone on a daily basis. Mum's needs are met to a high level with regular attention to her specific requirements such as skin problems. She enjoys all the activities provided and she particularly enjoys being able to take Communion on a regular basis. I have already recommended The Willows to several friends and I would have no hesitation in continuing to do so. The ambience and care are second to none, thanks to the whole team's contributions at The Willows.

My mother moved into The Willows in October 2024 and has now been in for a month. The staff and management have been excellent and extremely caring and professional. They have gone above and beyond to help my mother settle into her new home. I can't recommend The Willows highly enough.

The staff are very good to my mother and treat her very well and understand her needs. I would recommend this care home and have done on many occasions.

Excellent home in nice surroundings.

My mum became a resident at The Willows Care Home last November and since then we have found the facilities and staff to be of a very high standard. All have contributed to making Mum feel very welcome and comfortable.

I can't thank the staff enough for their care and support.

So grateful to all the staff at The Willows Care Home. Dad has been at The Willows for a couple of months now. Everyone has been so helpful, interested in helping him settle in and find his niche. The staff have been great with the family as well - always welcoming. It is a lovely, homely place and great that they provide interest-related activities for the men as well as for the larger group of resident women.

The care and attention given to my mother is outstanding. The staff are very approachable and care.

From the first phone call to meeting staff and viewing The Willows we were very impressed. Mum has been a resident for four weeks and in that time I have been put at ease by the caring staff that has been shown to my mum and myself and would not hesitate to recommend The Willows Care Home.

The staff at The Willows are so kind and caring. During a recent issue my mum experienced, the staff did more than we expected them to do to help her. We can never express the admiration and appreciation we have for every single member of staff

Mum has been at the Willows since early 2023, 10 months now. The layout of the building with many courtyards and lovely gardens with bright, fresh decor and lots of large windows gives an uplifting ambience. All the staff are patient, caring and respectful with all the residents; I have observed this on each visit over many hours at different times of the day. The activities were really good and thoughtful with musicians, care home pets brought in and celebrations. A consistent approach and really good communication at all times make The Willows a very special place.

Whilst searching for a suitable Care Home for my 91-year-old sister who has dementia I came across an advert for The Willow in Blackpool. I made an appointment to carry out a viewing and check availability. The home is situated on a very quiet road surrounded by a high fence. I was given a warm welcome I was amazed at the decorations and superb chairs in the lounge and conservatory with spotless carpets. I was shown a bedroom which was superb in every aspect, very bright with patio doors leading to the gardens. My sister is now a resident, loves the staff and daily activities and keeps praising the food.

The Willows is fabulous. It resembles a little boutique hotel. Mum has been a resident At the Willows Care home since June 2019. She has dementia and I had been caring for her for five years. Following an alarming fall, it was obvious I could no longer provide the level of care Mum needed. Finding a suitable care home was a very daunting and emotional experience. We viewed a number of care homes before the Willows. On my initial tour, I knew immediately it was the ideal place for Mum. The residents were gathered in the lounge listening to a singing duo they looked happy and well-groomed. The rooms were tastefully decorated and spotlessly clean, each having an en-suite with a view of the courtyard garden. Mum is now 98 and continues to receive an outstanding level of care from an amazing, hardworking, respectful and dedicated team. She never fails to participate in the weekly programme of activities and entertainment and enjoys having her hair and nails done. A massive thank you to The Willows.

My mum has been a resident at The Willows for the last eight months and I feel she has settled really well after a rocky start but now is enjoying her time there. I feel the staff are friendly and caring and there are a lot of activities she participates in. She's made a few good friends. I would recommend it to anyone.