
I found the service levels excellent in every department, from the manager through to the careAnne W(Wife of Resident/Service User)

The level of care from all the staff has been superb. Nothing has been too much troubleD H(Son-in-law of Resident/Service User)


I found the service levels excellent in every department, from the manager through to the careAnne W(Wife of Resident/Service User)

The level of care from all the staff has been superb. Nothing has been too much troubleD H(Son-in-law of Resident/Service User)


Located in the peaceful village of Burscough near Ormskirk, Burscough Manor is a purpose-built care home providing high-quality residential care, residential dementia support and specialist nursing care for individuals with complex needs. Designed with both comfort and safety in mind, the home offers a welcoming environment where dignity, independence and wellbeing remain at the heart of everyday life.
Burscough Manor features 80 spacious en-suite bedrooms, thoughtfully designed to provide residents with...
Care Provided by Burscough Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Burscough Manor for full pricing details and T&Cs.
Contact Burscough Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Karen McGrady(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Burscough Manor Reviews (47)
Burscough Manor has a Review Score of 9.2 (9.187) out of 10, based on 14 reviews in the last 2 years.
Over all time Burscough Manor has 47 reviews.
I would recommend a stay here.
I'd appreciate a knock on the door before entering.
My dear friend/partner has been a resident sinceFeb.2025. He has been shown nothing but kindness, respect, care and dignity. Following a tricky settling-in period he now seems much more focussed and is a very popular resident.
The overall atmosphere of the home is one of welcome and kindness & it is clear that for every staff member at whatever level, this is not "just a job", it's a vocation.
The home is clean & well maintained; the nursing staff are accessible & visible - (if I have a question I don't have to hunt someone down).
As well as being a friend to this resident, I visit on behalf of her & my local church & as such I have visited a number of care homes in the area and I have to say Burscough Manor is certainly ahead of the game.
When she first arrived my friend was understandably anxious and confused & quite distressed at times but over the weeks the anxiety & distress have gone and she has said numerous times that she feels safe and cared for where she is.; that says it all!
When my husband was admitted I was very upset. All the staff that day were so kind and understanding as the time he is there lengthens I have found everyone from the reception desk to all the hardworking caring staff as well as cleaners have shown empathy and kindness. I am so glad that Burscough Manor was recommended to our family.
My nan went into the care home, 2 weeks ago sadly losing her fight with cancer the staff were amazing, nothing was ever too much trouble couldn't ask for better people to take care of my nana. Sadly 7th Feb she lost her fight dying peacefully in her sleep, after the death of my nan, the staff were amazing with my mum they couldn't support her enough! And they supported my mum to the very end, I wouldn't recommend a better care home for my elderly person or someone who needs support living or around the clock care.
From the warm welcomes at reception to the unwavering dignity and compassion shown in his daily care, you consistently exceeded our expectations. Your commitment to his happiness was evident in every interaction and we are truly grateful for the positive impact you had on his life.
The level of care he received was truly five-star and we were always impressed by his clean, content and relaxed demeanor whenever we visited.
Thank you from the bottom of our hearts.
With sincere appreciation.
My dad was neglected and failed by Burscough Manor! They didn't give the duty of care that was meant to be given. They ignored his needs, this made my dad's condition deteriorate and for me to take matters into my own hands! My dad then passed away! I would avoid this place. They are only interested in the money, nothing else! Please don't put your loved one in here! My dad was only in here for couple of weeks and didn't have the choice but had to come here because the hospital told us he had no choice!
I am sorry your experience within Burscough Manor was not a positive one, We are looking into this case from a reflective approach. We appreciate that Burscough Manor was not your choice and that the hospital gave you little or no choice and travelling to visit dad was problematic. Your experience is not characteristic of others who live(d) and visit the home on a regular basis.
I cannot praise highly enough the care given to my father at Burscough Manor. All of the staff, from the management down, create such a wonderful environment that it is like having the support of a second family. They made such a difference to both the life of my father and mother who visited daily. The attention, care and reverence we were given, as a family, is something we will always remember.
We are always so impressed with the care and kindness shown by staff to him and ourselves as visitors.
Nothing is too much trouble and all staff are so friendly and welcoming. As a new build home, the facilities and layout are ideal and more like a luxury hotel than a nursing home.
The food is exceptional and the chef adjusts the menu to include residents' favourite foods.
The activity staff also go above and beyond making days enjoyable, the activities coordinator is quite an asset.
Carers have become friends and have listened to concerns or fears and given plenty of reassurance.
The home itself is beautifully appointed and looked after, the staff from every department are superb and nothing is too much trouble.
Both my dad, his family and I would highly recommend Burscough Manor Nursing Home.
Staff and management are so friendly and approachable, nothing is too much trouble. I have found excellent care of my mum, plenty of activities to occupy my mum during the normal working week, my mum enjoys taking part, going in the lovely garden area, meeting other residents in the home. My mum enjoys all of the meals, from breakfast to dinner. The quality of care is excellent from all the staff at the home. I have personally been involved with organising additional care for my mum with the management team always very helpful and willing to oblige any requests.
The home is well staffed, has a great rapport with him, makes an effort to get to know the residents and always around checking if he needs anything.
The manager is very attentive, clearly knows the residents and their families well and nothing is too much trouble.
It's lovely knowing that from hospital he has somewhere safe to go where he gets some rest and recuperation, to build up strength before going home. The physiotherapist on-site is a brilliant bonus!
I am very happy with the care my brother receives, he has been in the home for twelve months. He loves the staff and has big smiles for certain ones. They never know when I call in, I can visit any time and I am very pleased to see my brother is well cared for. The meals are excellent and he enjoys them very much. They do assist him with feeding, he has to be wheelchaired into the lounge/dining room and they try to involve him in activities but he is not very good at joining in, he is quite happy to watch. I can't praise the staff enough for what they do for my brother, I know he is in the best place possible for his care. Thank you.
The staff are attentive and well-trained
The room is always clean, tidy and the clothing is clean hung up. My wife is always clean, tidy and well looked after.
We are really pleased with the care Dad receives. Everyone is really caring towards him. The staff keep us well up to date with how Dad is doing. All the staff are really friendly and helpful.
My dad had a hospital appointment and I knew nothing about it nor did my mum. Apparently, he was having blood tests and other tests. I just think the family needs to know when a family member is going to the hospital for any kind of treatment; especially when it's a hospital in particular.
I found the service levels excellent in every department, from the manager through to the care and ancillary staff. Nothing was too much trouble and the atmosphere was very welcoming. I could relax knowing that my husband was being really well looked after and would have no hesitation in recommending Burscough Manor Care Home.
All the staff are very approachable, friendly and professional. Fully understanding of the individual and family needs and concerns.Feels more like a hotel (boutique) than a care home.Very inviting and fresh for visits alike.
On the day she was admitted she was forced to sign a waiver stating she didn't want side frames on her bed, despite wanting (and probably needing) them to help her get in/out of bed. When she asked why she had to sign this, the response was "We don't have any bed frames".
She has to wear a neck brace at all times, to keep her neck firmly in position and stop her fracture from getting worse: this collar needs to be examined/changed daily. In the two weeks she's been there her brace has only been changed three times was freely able to move.
The food is awful. The choice being culinary delights such as 'a hot dog' or 'chicken nuggets' followed by jelly, which wouldn't pass muster in a prison.
Avoid unless *major* quality improvements are made.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Burscough Manor.
Awards / Recognitions (2)
- 04 Oct 2024Recipient: Burscough Manor
- 04 Oct 2024Recipient: Sandstone Care Group
Accreditations
There are no accreditations posted yet for Burscough Manor.
Meet the Team (2)

I am an experienced nursing professional with a strong background in supporting individuals to live safely, independently, and with dignity. Throughout my career, I have developed a broad understanding of person-centred care, working with individuals with a range of needs, including learning disabilities, elderly care, complex conditions, and dementia nursing.
In my current role as a Manager, I lead and support teams to deliver high-quality care, ensuring best practice, compliance, and a positive environment for both staff and the people we support. I am a qualified nurse with a strong foundation in health and social care, and I remain committed to continuous professional development.
I have a particular interest in promoting person-centred approaches, safeguarding, end-of-life care, and continuously improving care standards through strong leadership and effective teamwork.
Outside of work, I enjoy spending time with my family and being a proud nanny to my two grandchildren. I also value time with friends, enjoy travelling, and love experiencing a variety of holidays.

Carol joined Burscough Manor in 2023 as our dedicated receptionist.
Frequently Asked Questions about Burscough Manor
What types of Care is Burscough Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Burscough Manor have?
There are 80 Single Rooms.
What are the Facilities & Services at Burscough Manor?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Burscough Manor to the centre of Ormskirk?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burscough Manor to verify any information. View our terms and conditions. Burscough Manor has an Enhanced Service -more info.