Burscough Manor

75 Liverpool Road South, Burscough, Ormskirk L40 7SU
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9.5 45 Reviews
  • Burscough Manor, Ormskirk
Located in the peaceful village of Burscough near Ormskirk, Burscough Manor is a purpose-built care home providing high-quality residential care, residential dementia support, and specialist nursing care for individuals with complex needs. Designed with both comfort and safety in mind, the home offers a welcoming environment where every detail reflects a commitment to dignity, independence and well-being.

Burscough Manor features 80 generously sized en-suite bedrooms, each tastefully decorated and designed to offer residents both privacy and relaxation. The layout of the home combines contemporary styling with practical features that enhance daily living, supported by advanced care technology and thoughtful design choices.

A highly skilled care team is on hand 24 hours a day, delivering personalised support tailored to each individual’s preferences, routines and medical needs. Their experience and compassionate approach ensure that residents receive not only professional assistance but also genuine warmth and companionship.

Dining at Burscough Manor is an integral part of daily life. Residents enjoy freshly prepared meals, with a menu that changes daily to reflect seasonal produce and varied tastes. Every effort is made to accommodate dietary requirements, and mealtimes are treated as both a social and sensory experience.

Well-being is promoted through a dynamic programme of activities that encourage physical, emotional and cognitive engagement. From arts and crafts to music sessions, reminiscence therapy and gentle exercise, there is always something to stimulate interest and bring joy. Residents are also supported to continue hobbies they love or explore new ones.

With beautifully maintained communal areas, landscaped gardens, and a strong sense of community, Burscough Manor offers a place where residents can feel at home while receiving the highest standard of care in a friendly and secure setting.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1445
  • Self-Funded Residential Dementia Care: from £1509
  • Self-Funded Nursing Care: from £1907
  • Self-Funded Nursing Dementia Care: from £1939
  • RESPITE Self-Funded Residential Care: from £1445
  • RESPITE Self-Funded Residential Dementia Care: from £1509
  • RESPITE Self-Funded Nursing Care: from £1765
  • RESPITE Self-Funded Nursing Dementia Care: from £1939

Fees are subject to assessment by the home. Please contact the home for more information.

These prices are only a guideline, please contact Burscough Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sam Smith / Kirsty Fuller (Registered Managers)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Mealtimes are protected. To arrange a tour of the home please contact the team directly

Parking

  • Free on-site Parking.

Burscough Manor Reviews (45)

9.5

Burscough Manor has a Review Score of 9.5 (9.481) out of 10, based on 18 reviews in the last 2 years.
Over all time Burscough Manor has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burscough Manor
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Review from Terry G (Friend of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting the resident regularly since she came to Burscough Manor a few months ago & I was impressed from day 1.
The overall atmosphere of the home is one of welcome and kindness & it is clear that for every staff member at whatever level, this is not "just a job", it's a vocation.
The
home is clean & well maintained; the nursing staff are accessible & visible - (if I have a question I don't have to hunt someone down).
As well as being a friend to this resident, I visit on behalf of her & my local church & as such I have visited a number of care homes in the area and I have to say Burscough Manor is certainly ahead of the game.
When she first arrived my friend was understandably anxious and confused & quite distressed at times but over the weeks the anxiety & distress have gone and she has said numerous times that she feels safe and cared for where she is.; that says it all!
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Review from Jean H (Wife of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was admitted I was very upset. All the staff that day were so kind and understanding as the time he is there lengthens I have found everyone from the reception desk to all the hardworking caring staff as well as cleaners have shown empathy and kindness. I am so glad that Burscough Manor
was recommended to our family.
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Review from S A (Granddaughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan went into the care home, 2 weeks ago sadly losing her fight with cancer the staff were amazing, nothing was ever too much trouble couldn't ask for better people to take care of my nana. Sadly 7th Feb she lost her fight dying peacefully in her sleep, after the death of my nan, the staff were amazing
with my mum they couldn't support her enough! And they supported my mum to the very end, I wouldn't recommend a better care home for my elderly person or someone who needs support living or around the clock care.
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Review from J S (Niece of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the dedicated staff at Burscough Manor Care Home, we extend our deepest gratitude for the exceptional care and support you provided to our brother and uncle during his final years.
From the warm welcomes at reception to the unwavering dignity and compassion shown in his daily care, you consistently
exceeded our expectations. Your commitment to his happiness was evident in every interaction and we are truly grateful for the positive impact you had on his life.
The level of care he received was truly five-star and we were always impressed by his clean, content and relaxed demeanor whenever we visited.
Thank you from the bottom of our hearts.
With sincere appreciation.
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Review from Stephanie L (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad was neglected and failed by Burscough Manor! They didn't give the duty of care that was meant to be given. They ignored his needs, this made my dad's condition deteriorate and for me to take matters into my own hands! My dad then passed away! I would avoid this place. They are only interested
in the money, nothing else! Please don't put your loved one in here! My dad was only in here for couple of weeks and didn't have the choice but had to come here because the hospital told us he had no choice!
Reply from Karl Jones, Regional Manager at Burscough Manor

I am sorry your experience within Burscough Manor was not a positive one, We are looking into this case from a reflective approach. We appreciate that Burscough Manor was not your choice and that the hospital gave you little or no choice and travelling to visit dad was problematic. Your experience is not characteristic of others who live(d) and visit the home on a regular basis.

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Review from Mark N (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise highly enough the care given to my father at Burscough Manor. All of the staff, from the management down, create such a wonderful environment that it is like having the support of a second family. They made such a difference to both the life of my father and mother who visited daily.
The attention, care and reverence we were given, as a family, is something we will always remember.
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Review from T J (Friend of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear family friend has used respite for a couple of years at Burscough Manor and is now a permanent resident.
We are always so impressed with the care and kindness shown by staff to him and ourselves as visitors.
Nothing is too much trouble and all staff are so friendly and welcoming. As a new
build home, the facilities and layout are ideal and more like a luxury hotel than a nursing home.
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Review from Anne W (Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough, everyone, from domestics to managers, is very professional. The rooms are bright and airy, all ensuite.
The food is exceptional and the chef adjusts the menu to include residents' favourite foods.
The activity staff also go above and beyond making days enjoyable,
the activities coordinator is quite an asset.
Carers have become friends and have listened to concerns or fears and given plenty of reassurance.
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Review from Ian G (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been into Burscough Manor Nursing Home on several occasions for respite and both my father and all his family have always been really grateful and happy with the love and care shown to him. My father has decided to move into Burscough Manor permanently now because of this.
The home itself
is beautifully appointed and looked after, the staff from every department are superb and nothing is too much trouble.
Both my dad, his family and I would highly recommend Burscough Manor Nursing Home.
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Review from Colin E (Son of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are so friendly and approachable, nothing is too much trouble. I have found excellent care of my mum, plenty of activities to occupy my mum during the normal working week, my mum enjoys taking part, going in the lovely garden area, meeting other residents in the home. My mum enjoys
all of the meals, from breakfast to dinner. The quality of care is excellent from all the staff at the home. I have personally been involved with organising additional care for my mum with the management team always very helpful and willing to oblige any requests.
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Review from W G (Grandson of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been into Burscough Manor twice on respite now and absolutely loves Burscough Manor.
The home is well staffed, has a great rapport with him, makes an effort to get to know the residents and always around checking if he needs anything.
The manager is very attentive, clearly knows the
residents and their families well and nothing is too much trouble.
It's lovely knowing that from hospital he has somewhere safe to go where he gets some rest and recuperation, to build up strength before going home. The physiotherapist on-site is a brilliant bonus!
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Review from Pauline C (Sister of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my brother receives, he has been in the home for twelve months. He loves the staff and has big smiles for certain ones. They never know when I call in, I can visit any time and I am very pleased to see my brother is well cared for. The meals are excellent and he enjoys
them very much. They do assist him with feeding, he has to be wheelchaired into the lounge/dining room and they try to involve him in activities but he is not very good at joining in, he is quite happy to watch. I can't praise the staff enough for what they do for my brother, I know he is in the best place possible for his care. Thank you.
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Review from P L (Husband of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very well-run, efficient and friendly, the food is excellent, homemade and hot, always fresh and wholesome.
The staff are attentive and well-trained
The room is always clean, tidy and the clothing is clean hung up. My wife is always clean, tidy and well looked after.
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Review from Kerry H (Daughter of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased with the care Dad receives. Everyone is really caring towards him. The staff keep us well up to date with how Dad is doing. All the staff are really friendly and helpful.
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Review from Debbie F (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My dad had a hospital appointment and I knew nothing about it nor did my mum. Apparently, he was having blood tests and other tests. I just think the family needs to know when a family member is going to the hospital for any kind of treatment; especially when it's a hospital in particular.
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Review from Anne W (Wife of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the service levels excellent in every department, from the manager through to the care and ancillary staff. Nothing was too much trouble and the atmosphere was very welcoming. I could relax knowing that my husband was being really well looked after and would have no hesitation in recommending
Burscough Manor Care Home.
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Review from I B (Son of Resident) assisted by family/friend published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very approachable, friendly and professional. Fully understanding of the individual and family needs and concerns.Feels more like a hotel (boutique) than a care home.Very inviting and fresh for visits alike.
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Review from N W (Son of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was recently admitted to Burscough Manor for respite care and physiotherapy following a fall that resulted in an unstable C1 spinal fracture. (She was supposed to be in hospital but they didn't have a bed available for her.)
On the day she was admitted she was forced to sign a waiver stating
she didn't want side frames on her bed, despite wanting (and probably needing) them to help her get in/out of bed. When she asked why she had to sign this, the response was "We don't have any bed frames".
She has to wear a neck brace at all times, to keep her neck firmly in position and stop her fracture from getting worse: this collar needs to be examined/changed daily. In the two weeks she's been there her brace has only been changed three times was freely able to move.
The food is awful. The choice being culinary delights such as 'a hot dog' or 'chicken nuggets' followed by jelly, which wouldn't pass muster in a prison.
Avoid unless *major* quality improvements are made.
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Review from G G (Son of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the level of service provided. All of the staff treat Dad with kindness and respect. He has a nice room with a garden patio area. He loves the food provided. At age ninety-three, he is in a much safe place than continuing to live independently.
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Review from D H (Son-in-law of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care from all the staff has been superb. Nothing has been too much trouble to ensure a comfortable and safe environment.
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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Burscough Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for Burscough Manor is calculated as follows: ( (178 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (17 Very Poors x 1) ) ÷ 210 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.938 Points relating to the number of positive Reviews for Burscough Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Sam

Sam Smith

Job Title: Registered Manager Joined: 2021

As the Home Managers at Burscough Manor, we bring a positive and passionate approach to everything that we do. We are a team that truly strives for the best outcomes, not just for our residents, but for the staff too. We believe that a positive attitude can really shape the atmosphere of a home, so we do our best to lead with optimism every day. We operate with an open-door policy and always aim to be approachable, working closely alongside our team to build a supportive, collaborative environment.


What we love most about our role as joint Registered Care Managers is the opportunity to shape a vision for Burscough Manor that focuses on continuous improvement and achieving the best possible outcomes for each individual resident. A huge part of our role is working with multi-disciplinary teams and building strong professional relationships. But for us, it’s also about the personal connections—fostering genuine relationships with residents and their families and knowing that we are truly making a difference in their lives.

Kirsty

Kirsty Fuller

Job Title: Registered Manager Joined: 2022

I have worked in the care sector since I was 18, and I have worked my way up from a care assistant to a senior care assistant. While working in care, I completed my level 2/3 NVQ in health and social care and even progressed to complete my CHAPS degree within the company I worked for, which also led me to further my career and become a unit manager.


I joined Ribble Court in 2022 as a senior care assistant, then moved to Burscough Manor in March 2023 and got promoted to unit lead on the two dementia units and then was promoted to deputy manager in November within a short space of time.


Sandstone Care is an amazing company to work for. The whole team are very involved in the standards of care that all residents receive. Building a world that makes a positive difference to those in later life is a passion of the team.


At Burscough Manor, we all work as a team and work to a high standard to deliver person-centred care to all residents in our home. Knowing that we truly make a difference in a person's life is the most rewarding. I love my job and the team. I am currently completing my level 5 leadership and management course at the unit to progress my career further in the years to come.

Andrew

Andrew Mason

Job Title: Clinical Deputy Manager Joined: 2021

Andrew joined Sandstone Care Group in September 2021 as a registered nurse. He has since been internally promoted to Clinical Deputy Manager in 2023.


Andrew assists the Registered Manager with the everyday running of the home and ensures high-quality person-centred care is being delivered at Burscough Manor at all times. This includes but is not limited to, recruitment of staff, audits, medication management, reviewing care plans and having 1 to 1's with the residents.


Andrew has worked in the care sector since the age of 16. At the age of 24, he became a Mental Health Nurse and worked with the NHS for over 12 years. Since then he has worked in care homes, progressing from Nurse to Head of Nursing and now his current role as Deputy Manager.


Andrew is passionate about his job and likes to work alongside other passionate employees in Burscough Manor Nursing Home, to ensure the residents have the best quality of life they can possibly have.

Carol

Carol Cleland

Job Title: Receptionist Joined: 2023

Carol joined Burscough Manor in 2023 as our dedicated receptionist.

Frequently Asked Questions about Burscough Manor

What types of Care is Burscough Manor registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burscough Manor have?

There are 80 Single Rooms.

What are the Facilities & Services at Burscough Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Burscough Manor to the centre of Ormskirk?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burscough Manor to verify any information. View our terms and conditions. Burscough Manor has an Enhanced Service - more info.