Burscough Manor

75 Liverpool Road South, Burscough, Ormskirk L40 7SU
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9.5 45 Reviews
  • Burscough Manor, Ormskirk
Located in the peaceful village of Burscough near Ormskirk, Burscough Manor is a purpose-built care home providing high-quality residential care, residential dementia support, and specialist nursing care for individuals with complex needs. Designed with both comfort and safety in mind, the home offers a welcoming environment where every detail reflects a commitment to dignity, independence and well-being.

Burscough Manor features 80 generously sized en-suite bedrooms, each tastefully decorated and designed to offer residents both privacy and relaxation. The layout of the home combines contemporary styling with practical features that enhance daily living, supported by advanced care technology and thoughtful design choices.

A highly skilled care team is on hand 24 hours a day, delivering personalised support tailored to each individual’s preferences, routines and medical needs. Their experience and compassionate approach ensure that residents receive not only professional assistance but also genuine warmth and companionship.

Dining at Burscough Manor is an integral part of daily life. Residents enjoy freshly prepared meals, with a menu that changes daily to reflect seasonal produce and varied tastes. Every effort is made to accommodate dietary requirements, and mealtimes are treated as both a social and sensory experience.

Well-being is promoted through a dynamic programme of activities that encourage physical, emotional and cognitive engagement. From arts and crafts to music sessions, reminiscence therapy and gentle exercise, there is always something to stimulate interest and bring joy. Residents are also supported to continue hobbies they love or explore new ones.

With beautifully maintained communal areas, landscaped gardens, and a strong sense of community, Burscough Manor offers a place where residents can feel at home while receiving the highest standard of care in a friendly and secure setting.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1445
  • Self-Funded Residential Dementia Care: from £1509
  • Self-Funded Nursing Care: from £1907
  • Self-Funded Nursing Dementia Care: from £1939
  • RESPITE Self-Funded Residential Care: from £1445
  • RESPITE Self-Funded Residential Dementia Care: from £1509
  • RESPITE Self-Funded Nursing Care: from £1765
  • RESPITE Self-Funded Nursing Dementia Care: from £1939

Fees are subject to assessment by the home. Please contact the home for more information.

These prices are only a guideline, please contact Burscough Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sam Smith / Kirsty Fuller (Registered Managers)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Mealtimes are protected. To arrange a tour of the home please contact the team directly

Parking

  • Free on-site Parking.

Burscough Manor Reviews (45)

9.5

Burscough Manor has a Review Score of 9.5 (9.481) out of 10, based on 18 reviews in the last 2 years.
Over all time Burscough Manor has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burscough Manor
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Review from P P (Wife of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very pleasant and look after my husband well. He is reasonably settled into his routine but progress is much slower this time. Memory is very poor and trying to walk is wobbly, he has the odd "better" day but not at the stage where he was before being admitted to hospital. Speech is very
limited and he seems unable to function by himself in any capacity.
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Review from Jean R (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More like a five-star, boutique hotel than a care home. Excellent staff and great management team. 'Hats off' to the manager and her management style. Everybody is so very thoughtful and caring.
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Review from B C (Grandson of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan went into Burscough Manor Care Home for three weeks. The home is beautiful and everyone is very friendly. My nan has been very well looked after and has had a great time. The food looks and smells amazing, beautiful views and lots of activities keep everyone busy. The bedrooms all have en-suite
like being in a hotel. Cannot praise this home enough.
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Review from G L (Wife of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Burscough Manor Care Home having spent three months in hospital. He was on an end-of-life package so sadly only spent a short time in your care. Our family and all his friends, who visited him there, were impressed by the organisation and standard of the home. We felt the
staff, in every way, were outstanding and caring and we thank you so much for your kindness and professionalism which were second to none.
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Review from M C (Daughter-in-law of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has just moved into this beautiful facility, which is clean, comfortable and has exceptional facilities. From walking through reception, it is a bright and welcoming environment, where staff greet everyone with a smile. My relative is being treated positively and respectfully. We couldn't
be happier with Burscough Manor.
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Review from Christine T (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I see a constant improvement week on week in the facilities/equipment, knowledge and abilities of staff and the activities and entertainment available. The staff are patient and understanding of my mum's dementia, even when things are difficult. Staff keep us well informed.
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Review from R G (Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly management and staff are attentive to the needs of all in their care. Rooms are spacious and airy. All areas of the care home are kept beautifully clean and any items of maintenance that arise are quickly dealt with. There is a varied menu, with dietary needs being met and the food is nicely
cooked and presented. Where able, residents are encouraged to participate in a range of activities. Charges are commensurate with the standard of care provided. Thank you, Burscough Manor.
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Review from N G (Son of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The new entertainment organiser does group activities and one to ones with residents. Seems to be well organised, introduced herself at the beginning. Hopefully my mum will get plenty of stimulation each day. Keep it going. Mum enjoyed the coronation celebrations. Thank you.
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Review from Brenda C (Sister of Resident) published on 16 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise (on behalf of my sister) for the care she received at the care home before returning home. Everyone was so kind and caring and thanks go to the kitchen staff, carers, nurses and reception.


We would certainly recommend the Home to anyone who was thinking of placing a relative

there.
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Review from Joanne N (Sister of Resident) published on 7 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Home from home the title says! this place is anything but! On first appearance, it looks fantastic. My brother who is 66 and has Alzheimer's went in for some respite recently. When he went in he could go to the toilet with our assistance. However, it became quite apparent in the first few days that
he was being left to dirty in his pad. This was such a heartbreaking thing for us to see! Even though we constantly asked for them to take him to the toilet. He came out a few weeks later a shadow of himself with his backside all burnt where he had been left to wear pads for hours on end. We constantly reported this to the nurse in charge and were always told she would have a word or they couldn't get the staff!
Imagine if this was your mum dad, brother/sister. No one should have to go through this! He wasn't being cleaned or showered properly. We had to do this on several occasions, these are basic needs and they couldn't get that right! I could go on but it is a short review.
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Review from M C (Daughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed at the care home for respite care. She settled well, and all her needs were addressed and taken care of - nothing was too much trouble for the staff.
Throughout her stay, she voiced how kind and helpful everybody was.
As a family, we felt that the care she received was excellent; there
was always a nurse/carer in attendance whenever needed.
The room she was allocated had access to the outdoor area, where she sat when the weather was good; this enhanced her stay.
Mum used the services available hairdresser and podiatry and was pleased with the attention given.
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Review from F T (Friend of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We paid a visit to see a resident. We were impressed by the modern, clean environment and the care given by the staff. We were given coffee and the staff we met were very friendly and helpful. The resident we visited has a comfortable room and she is complimentary about the staff and meals.
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Review from V B (Resident) published on 16 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My review of staff and medical is as positive as it gets.
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Review from Karen C (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at the home are extremely friendly and caring. They try to involve the residents in a variety of activities and are always happy to update me on Mum's needs and her progress. Thank you for your commitment and care.
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Review from Caroline M (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, welcoming and extremely caring. A lovely care home, modern and beautifully decorated. Mum always seems happy and content, kept busy with a range of activities.
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Review from R G (Husband of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care my wife who has dementia is receiving. The staff are excellent in every way, always kind, caring and approachable. We would have no hesitation in recommending the care home to anyone.
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Review from Deborah L (Daughter of Resident) published on 19 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at the care home since 23rd September 2021. During that time she has had unbelievable care from all the very lovely staff. I have visited her once, as I do not live locally, and she is much better in herself and happier than she was previously which is very reassuring. My sister lives
locally and she visits 2 to 3 times a week and she is very happy with how my mum is and all the staff could not do anymore. They are very kind and empathetic. I would highly recommend the care home.
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Review from Louise L (Granddaughter of Resident) published on 19 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are so lovely at the care home; it’s a beautiful home with lovely fittings and features. The staff are excellent, and nothing is too much trouble! My grandma looked so at home and well looked after, and I was so impressed. Would highly recommend.
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Review from S W (Granddaughter of Resident) published on 20 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan came to the care home after a stay in hospital. She has been treated with compassion and kindness by all staff. The understanding of her dementia needs has been excellent and lots of extra effort has been put into her care in order to accommodate her needs. Something I have really appreciated
is the honesty of all staff, if my nan has had a tough night we are always informed, this gives such peace of mind.
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Review from M C (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in about 4 weeks ago and her move went without stress.
The staff have been friendly, attentive, caring and professional.
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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Burscough Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for Burscough Manor is calculated as follows: ( (178 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (17 Very Poors x 1) ) ÷ 210 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.938 Points relating to the number of positive Reviews for Burscough Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Sam

Sam Smith

Job Title: Registered Manager Joined: 2021

As the Home Managers at Burscough Manor, we bring a positive and passionate approach to everything that we do. We are a team that truly strives for the best outcomes, not just for our residents, but for the staff too. We believe that a positive attitude can really shape the atmosphere of a home, so we do our best to lead with optimism every day. We operate with an open-door policy and always aim to be approachable, working closely alongside our team to build a supportive, collaborative environment.


What we love most about our role as joint Registered Care Managers is the opportunity to shape a vision for Burscough Manor that focuses on continuous improvement and achieving the best possible outcomes for each individual resident. A huge part of our role is working with multi-disciplinary teams and building strong professional relationships. But for us, it’s also about the personal connections—fostering genuine relationships with residents and their families and knowing that we are truly making a difference in their lives.

Kirsty

Kirsty Fuller

Job Title: Registered Manager Joined: 2022

I have worked in the care sector since I was 18, and I have worked my way up from a care assistant to a senior care assistant. While working in care, I completed my level 2/3 NVQ in health and social care and even progressed to complete my CHAPS degree within the company I worked for, which also led me to further my career and become a unit manager.


I joined Ribble Court in 2022 as a senior care assistant, then moved to Burscough Manor in March 2023 and got promoted to unit lead on the two dementia units and then was promoted to deputy manager in November within a short space of time.


Sandstone Care is an amazing company to work for. The whole team are very involved in the standards of care that all residents receive. Building a world that makes a positive difference to those in later life is a passion of the team.


At Burscough Manor, we all work as a team and work to a high standard to deliver person-centred care to all residents in our home. Knowing that we truly make a difference in a person's life is the most rewarding. I love my job and the team. I am currently completing my level 5 leadership and management course at the unit to progress my career further in the years to come.

Andrew

Andrew Mason

Job Title: Clinical Deputy Manager Joined: 2021

Andrew joined Sandstone Care Group in September 2021 as a registered nurse. He has since been internally promoted to Clinical Deputy Manager in 2023.


Andrew assists the Registered Manager with the everyday running of the home and ensures high-quality person-centred care is being delivered at Burscough Manor at all times. This includes but is not limited to, recruitment of staff, audits, medication management, reviewing care plans and having 1 to 1's with the residents.


Andrew has worked in the care sector since the age of 16. At the age of 24, he became a Mental Health Nurse and worked with the NHS for over 12 years. Since then he has worked in care homes, progressing from Nurse to Head of Nursing and now his current role as Deputy Manager.


Andrew is passionate about his job and likes to work alongside other passionate employees in Burscough Manor Nursing Home, to ensure the residents have the best quality of life they can possibly have.

Carol

Carol Cleland

Job Title: Receptionist Joined: 2023

Carol joined Burscough Manor in 2023 as our dedicated receptionist.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burscough Manor to verify any information. View our terms and conditions. Burscough Manor has an Enhanced Service - more info.