Care Homes Owned by Sandstone Care Group

My mother is treated with dignity by all the staff at Priesty Fields Care Home. The care and support is second to none. The food provided is excellent, her room is kept clean and tidy and the management take great pride in the home, and they always on hand to deal with any questions/concerns that you have.

Residents are given food options at every mealtime and if they require another option it is made fresh.

Staff are excellent and really care about the residents. The activities team is excellent and put on a full programme of events each week. You can tell real thought goes into the activities and the resident appreciate it.

Thankyou

overall, the care has been good and the staff have been kind. However we were very disappointed that a new bottle of expensive perfume went missing from my mothers room we reported it but unfortunately it was not recovered. we hope the home reviews its procedures to help prevent residents belongings from going missing in the future.

Eveything in care home is fine. I enjoy the food and kitchen manager is looking after residents and visitors. Carers are lovely and supportive. I am enjoying my stay at Ribble Court. I like receptionist Suzanne too.

We are delighted with the way in which my dad has settled into the care home. He looks well looked after & seems content most of the time, we know he takes part in some of the activities which he enjoys. Staff seem pleasant & attentive. We really really hope he will be able to stay here at Ribble Court in the pleasant enviroment which seems appropriate for his condition & well being. Thank you!

Disappointing I regularly find my wife in less than a satisfactory condition. She is disabled from a stroke only able to use right arm (was left handed). When dressed in a morning i find her hair not brushed, hearing aids not working, today one blocked needed cleaning. Dressed with a long sleeved vest with a sleeveless top. On a hot day (no vest needed) clothes from laundry dumped in wardrobe general lack of responsibility for taking care.

My mother-in-law has been in this care home for several years and each member of staff go above and beyond to make her stay as peaceful, happy and comfortable as possible. All the food is prepared specific to her needs and personal care in every aspect has always been handled very well. I wouldn't hesitate to recommend the care home to friends and family. Everyone deserves a pat on the back for thier commitment to the tasks in hand. Thankyou so much everyone.

Dalton court is an excellent care home...the carers go over and above what is asked of them and everyone who works there has a very gentle and compassionate manner towards all of the residents. Bedrooms, lounges and the dining room are light modern and airy with modern decor and the care home has a happy and relaxed atmosphere with activities to join in and meetings once a month with the manager to discuss any issues or just to chat ...all in all a fantastic place with fab people !

Catering, laundry, maintenance, housekeeping - all have welcoming and caring personalities, both to my mother and my family - as have the management and of course the carers. There are some little niggles, but these are generally dealt with on request - but they do repeat!

My Mother seems happy enough with her care. Everyone is very helpful an conscientious with there work. And helps my mum in everyway Possible. Thank you all.

I wouldn't hesitate in recommending Longridge Hall to care for your elderly relative.

The home is very welcoming and the staff are really attentive, my mum also tells me how she has enjoyed the activities that they put on for the residents.

It is very obvious too that our friend has been so well cared for in every way all through his time at Birkdale.

Birkdale Tower Lodge provided excellent care for my father, when he was forced into respite when my mother had an accident.

My Dad suffers from dementia and has some complex health needs but I was always confident that he was getting the best care available from both the medical staff and carers at Birkdale Tower Lodge.

All of the staff were genuinely caring and dedicated to their role. The care home itself is beautiful and more reminiscent of a five star hotel! I was very impressed.

Thank you very much for everything

My aunt has been a resident at Oaksprings since 12/23. The care and support she has received is excellent. The unit she is on is well led, staff are lovely facilities are spotless. The unit lead and deputy keep me up to date with her care, more importantly they have ensured her changing needs are met. Not only do they cate about the residents but family and friends. I appreciate they are working in a very demanding unit but the staff cope admirably. Big thanks to them!

A blonde carer said chiropodists only clip toenail!! Thats the first I've heard that! So if carer can clip fingernails why can they not clip toenails. Blonde carer said she doesn't know why mums fingernails are dirty and not been clipped in 3 weeks and proceeded to look for scissors then got Jackie who made up excuses and would NOT clip mums fingernails while I was there and walked away to paint nail varnish on someone else! This is neglect

Whilst visiting my father I was impressed with the level of care and support from the whole team looking after my father. Under difficult situations, they remained positive and upbeat, giving my father dignity and value, regardless of his situation. Thank you.